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2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Durba Banerjee ◽  
Harshal Lowalekar

PurposeThis study describes in detail an application of the Theory of Constraints (TOC)-based systems thinking approach towards clear and effective communication in a change management exercise. The same is achieved through the example of a large defence organization that is struggling with a multitude of problems in its stores and purchase departments.Design/methodology/approachIt is demonstrated through the case study how five systems thinking tools – Current Reality Tree (CRT), Evaporating Cloud (EC), Future Reality Tree (FRT), Negative Branch Reservation (NBR) and Prerequisite Tree (PRT) – can be applied in overcoming different layers of resistance and for getting the necessary agreement from the stakeholders for a successful change initiative.FindingsThe five logical thinking tools helped answer the three questions – “what to change”, “what to change to” and “how to cause the change” (Goldratt, 1990) – satisfactorily and overcome various layers of resistance to get the desired buy-in from the stakeholders for a successful change management exercise.Originality/valueThe cause-and-effect based method presented in this work is generic enough and can be adopted for getting a buy-in in a variety of change management contexts.


2018 ◽  
Vol 25 (4) ◽  
pp. 1017-1025 ◽  
Author(s):  
Pauline Duconseil ◽  
Mustapha Adham ◽  
Alain Sauvanet ◽  
Aurélie Autret ◽  
Julie Périnel ◽  
...  
Keyword(s):  

2015 ◽  
Vol 356 ◽  
pp. 49-53 ◽  
Author(s):  
Dongjian Zhou ◽  
Jingwei Guo ◽  
Canhua Zhou ◽  
Jinbo Liu ◽  
Dong Liu ◽  
...  

2014 ◽  
Vol 259 (3) ◽  
pp. e45 ◽  
Author(s):  
Camilo Correa-Gallego ◽  
Murray F. Brennan ◽  
Yuman Fong ◽  
T. Peter Kingham ◽  
Ronald P. DeMatteo ◽  
...  

2012 ◽  
Vol 256 (2) ◽  
pp. 313-320 ◽  
Author(s):  
Stefan Fritz ◽  
Miriam Klauss ◽  
Frank Bergmann ◽  
Thilo Hackert ◽  
Werner Hartwig ◽  
...  
Keyword(s):  

2011 ◽  
Author(s):  
Carsten Pargmann ◽  
Thomas Hall ◽  
Frank Duschek ◽  
Karin M. Grünewald ◽  
Jürgen Handke

2010 ◽  
Vol 50 (1) ◽  
pp. 11 ◽  
Author(s):  
Carsten Pargmann ◽  
Thomas Hall ◽  
Frank Duschek ◽  
Karin Maria Grünewald ◽  
Jürgen Handke

2010 ◽  
Author(s):  
Carsten Pargmann ◽  
Thomas Hall ◽  
Frank Duschek ◽  
Karin M. Grünewald ◽  
Jürgen Handke

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