retail crime
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Facial recognition is a process where we can identify or verify a person from digital image or videos and is used in ID verification services , protecting law enforcement ,preventing retail crime etc. Past work on automatic analysis of facial expression focuses on detecting the facial expression and exploiting the dependencies among AU’s. But, spontaneous detection of facial expression depending on various factors such as shape, appearance and dynamics is very difficult. Joint learning of shape , appearance and dynamics is done by a deep learning technique.This includes a convolutional neural networks and bidirectional long short term memory(CNN-BLSTM). This combination of CNN-BLSTM excels the modeling of temporal information. FERA2015 dataset achieves the state of art.


2019 ◽  
Vol 48 (1) ◽  
pp. 70-91 ◽  
Author(s):  
Balkrushna Potdar ◽  
Tony Garry ◽  
John Guthrie ◽  
Juergen Gnoth

Purpose The purpose of this paper is to explore how interactional justice within a retail context may influence employee organizational commitment and how this may evoke guardianship behaviors that manifest in shoplifting prevention. Design/methodology/approach This research uses a phenomenological approach conducting semi-structured in-depth interviews with 26 shop-floor employees of two major national supermarket chains in New Zealand. Findings The findings suggest that interactional justice in the workplace is important in shaping organizational commitment amongst employees. Additionally, heightened organizational commitment may have a significant effect on employee propensity to engage in shoplifting prevention/guardianship behavior. A conceptual model is developed based on these findings. Practical implications Retail managers may promote and exercise interactional justice practices with employees to improve their organizational commitment and consequential shoplifting prevention/guardianship behaviors. Originality/value The contribution of this paper is threefold. First, and from a theoretical perspective, it offers both a conceptual foundation and empirical-based evaluation of interactional justice and its effect on organizational commitment and, specifically, on guardianship/shoplifting prevention behaviors. Second, and from a pragmatic perspective, the conceptual model derived from this research may assist retailers in developing interactional justice strategies that encourage organizational commitment of employees that consequently leads to employees’ guardianship/shoplifting prevention behaviors. Finally, it explores significance and role of employee perceptions of interactional justice, employee workplace attachment and organizational commitment within the context of retail crime prevention.


2019 ◽  
Vol 47 (4) ◽  
pp. 433-452
Author(s):  
Chioma Vivian Amasiatu ◽  
Mahmood Hussain Shah

Purpose First-party fraud in which retail consumers commit fraud against retailers is a growing problem. However, to date studies on retail crime have focused almost entirely on fraudulent consumer behaviours in physical stores. With the growth of e-commerce, the losses to retailers from this fraud are growing so there is strong need to research this problem from multiple perspectives. The paper aims to discuss this issue. Design/methodology/approach The authors conducted three case studies and a total of 24 semi-structured interviews with retail managers, and evaluated their existing prevention-related documentation. Fraud management lifecycle theory was used to organise and discuss the findings. Findings The authors found that many retailers are treating this problem as just a cost of doing business online and have no detailed plans for dealing with this problem or any reporting to law enforcement agencies. However, they have begun working with delivery companies for delivery accuracy. Use of convenience stores as collection points is also showing early improvements. Research limitations/implications The small number of cases and interviews used is a limitation of this study. However, the authors believe that the findings are useful for advancing knowledge in this emerging research area. Practical implications This study provides insight into existing management practices in this domain, and makes recommendations on how to improve the management of first-party fraud. The study also makes a case for increased managerial interest and involvement in reducing first-party fraud. The study also helps bridge a glaring gap in existing literature and provides useful leads for further research. Originality/value To the authors’ knowledge, this is the first study to evaluate the existing practices employed to manage first-party fraud in e-retail.


2018 ◽  
Vol 46 (9) ◽  
pp. 835-849 ◽  
Author(s):  
Balkrushna Potdar ◽  
John Guthrie ◽  
Juergen Gnoth ◽  
Tony Garry

Purpose Corporate social responsibility (CSR) is increasingly considered a central tenant of marketing strategy and a source of competitive advantage within the retail sector. As such, it may affect a supermarket’s customer, employee, and other stakeholder attitudes and behaviours. This research explores how a supermarket’s involvement in CSR activities may influence employee engagement and how this may manifest itself in positive employee behaviours. Specifically, the purpose of this paper is to empirically examine the role of CSR and its impact on employee engagement and consequently, employee propensity to exhibit intervention behaviours to prevent in-store retail crime. Design/methodology/approach This research uses a phenomenological approach through semi-structured in-depth interviews with shop-floor employees of a national supermarket chain. Findings Findings suggest that external and internal CSR practices of supermarkets are important in shaping organisational engagement behaviours among employees. Additionally, heightened employee engagement may have a significant impact on employee propensity to engage in shoplifting prevention behaviours. A conceptual model is developed based on these findings. Practical implications Retail managers should fully communicate CSR practices to employees to increase employee engagement and consequential shoplifting intervention prevention behaviours. Originality/value The contribution of this paper is twofold. First and from a theoretical perspective, it offers both a conceptual foundation and empirical-based evaluation of CSR and its impact on employee engagement and specifically, shoplifting prevention behaviours. Second and from a pragmatic perspective, the conceptual model derived from this research may aid retailers in developing and communicating CSR strategies that engage employees and consequently lead to shoplifting prevention behaviours.


Retail Crime ◽  
2018 ◽  
pp. 325-353
Author(s):  
Ernesto U. Savona ◽  
Marco Dugato ◽  
Michele Riccardi
Keyword(s):  

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