Organizational Politics and Organizational Citizenship Behavior: Interaction and Analysis

Perceptions of organizational politics are an essential aspect of organizational life for its members because they impact different practices, which eventually affect employee efficiency. This article is explored the relationship between Organizational Politics (OP) and Organizational Citizenship Behavior (organizational citizenship behavior for organization (OCB-O) and organizational citizenship behavior for individuals (OCB-I). Survey data is gathered from 200 employees work in Jordanian public sector. Partial least square (PLS-SEM) is employed to test the research hypotheses. Outcomes uncovered that OP has a negative relationship with OCB-O and OCB-I. Accordingly, the current study recommends that governments abolish or restrict OP activities in their organizations as much as possible. Besides, the findings show that OP activities harmed public-sector employee behavior. The study's limitations and recommendations for future studies are also considered.

The Impact of Public Sector Employee Performance on Citizen Satisfaction: The Case of MEHE

Governments nowadays are being more attentive to the importance of gaining citizens' satisfaction and trust, knowing that their trust would maintain political stability, allowing them to have more control and function easily and more effectively. One of the influencers of citizens' satisfaction is the public sector services and the performance of the employees in this sector. This research studies the micro performance theory by studying the relation between the performance of the ministry of education and higher education in Lebanon and citizen satisfaction. To study this relation a survey was conducted to study the level of citizen satisfaction toward the ministry's performance. The survey also assessed the performance of the Ministry of Education and Higher Education employees from the citizens' perspective. Our research also compared the public and private university graduates' satisfaction towards the ministry's performance since the survey was distributed online to graduated students among the Lebanese public university and graduates from different Lebanese private universities. The result of the survey along with existing data was analyzed to study the impact of the ministry's performance towards citizen satisfaction leading to a conclusion regarding the effect on the level of citizen's trust towards government institutes.

Research Insights: Public Sector Employee Behavior and Attitudes during a Pandemic

New data on public sector employees from 18 Latin American countries shed light on the role of trust in the performance of government agencies. An original survey conducted during the first COVID-19 wave includes randomized experiments with pandemic-related treatments. Individual-level trust in coworkers, other public employees, and citizens is positively related to performance-enhancing behaviors and policy attitudes. High-trust and low-trust respondents report different assessments of their main work constraints. Also, they draw different inferences and prefer different policy responses when exposed to data-based framing treatments about social distancing outcomes in their countries.

The Legitimacy of the Public-Sector Employee’s Strike in the Jordanian Legislation: A Study Case

The national and international have endorsed the act of striking as a basic common right that is carte blanche but confined to local laws and regulations. The issue, however, has been an area of controversy; a number of countries have been diverse in their stance in terms of banning such an act or legalize I. Jordan is one of the countries which ban the public-sector employee to strike in order to ensure the public facilities and services necessary fir the citizen’s daily-life activities and needs, noting that this ban in exempted from the private-sector employees in accordance to the labour law. So many legislators have highlighted the right and obligations of the pubic-sector employee, focusing the attention on his right in striking to a great extent that might expose his right to be confined in case of a conflict with the principle of public utility. Over history, many countries have been legitimizing the right of striking for the public-sector employees because of several reasons. First, conducting a strike might be harmful for the stream of public utitlity. In addition, this act represents in a way one of the vital features of the state’s sovereignty. Despite the fact that many countries have joined the international conventions that ensure the public-sector employee, known as public official, in striking, the Jordanian legislator has not exercised this right on real grounds in the space of the employee’s profession, but he has been satisfied with the words that ban employees to strike as documented in the Civil Service Regulations. The legislator considers striking as any illegal conduct resulting in dangerous consequences and disruption in the public utility regularly and steadily. This study will tackle the legitimacy of the public-sector employees in the Jordanian law. The attention will be focused on the Jordanian teachers;’ strike as a study case with reference to the Jordanian Constitution, including the relevant bylaws and regulations, the provisions of Jordanian courts like the Constitutional Court of Jordan and the Supreme Administrative Court of Jordan.

Public Sector Employee Well-Being

This chapter deals with an important issue in every public organization: employees’ well-being, which the academic literature consistently relates to organizational performance. After addressing the definition of well-being, the chapter presents the two main theoretical lenses through which well-being is considered: the job demands–resources (JD–R) and the person–environment (P–E) fit models. With respect to these two theoretical models, the main empirical findings, specifically for public organizations, are described and discussed. Thus, variables are identified that can be considered as levers for or obstacles to well-being in public organizations. This permits an “institutional” reading of the antecedents of well-being, highlighting, among other characteristics, environmental, organizational, and task characteristics that are particularly important to consider when studying public organizations. Finally, the chapter also points out some gaps in the current literature and proposes new avenues of research for the study of well-being in public organizations.

Public Sector Employee Perspective towards Adoption of E-Government in Pakistan: A Proposed Research Agenda

Governments across the globe are continually working to improve infrastructure for their people. Today, the precise and accurate understanding of the factors that significantly affect public sector employees is one of the utmost crucial challenges for the adoption of e-government services in Pakistan. Without adequate knowledge of these factors, the level of welcome to new services or technology would not be predictable. The study targets employees in the public sector who provide e-government services in Pakistan. On a theoretical basis, Technology Acceptance Model (TAM) examined the effect of ease of use on attitudes, perceived usefulness, and trust and its effect on the public sector employees intent to adopt an e-government system. This research aimed to identify the factors that influence the adoption of e-government services by public sector employees in Pakistan. Data for this survey can be obtained from public sector employees in Pakistan. The results of this study are projected to show that the proposed framework is useful in evaluating the adoption of the e-government system in public sector employees and that the expanding new factor, trust, and attitude in this model are of essential importance.

A More Perfect Pickering Test: Janus v. AFSCME Council 31 and the Problem of Public Employee Speech

n June 2018, the Supreme Court issued its long-awaited—and, for the American labor movement, long-feared—decision in Janus v. AFSCME Council 31. The decision is expected to have a major impact on public sector employee union membership but could have further impact on public employees’ speech rights in the workplace. Writing for the majority, Justice Samuel Alito’s broad interpretation of whether work-related speech constitutes a “matter of public concern” may have opened the floodgates to substantially more litigation by employees asserting that their employers have violated their First Amendment rights. Claims that would have previously been unequivocally foreclosed may now be permitted. This Note proposes a test to allow courts to meaningfully respond to this influx of claims. By explicitly incorporating the “social value” of public employee speech into the Pickering balance test as a factor of equal weight alongside the existing factors—the individual employee’s right to speech and the employer’s interest in operating an effective workplace—courts can make meaningful sense of the doctrinal conflict Janus created while also respecting and promoting the unique role public employee speech plays in public discourse.