Positive Emotion Amplification by Representing Excitement Scene with TV Chat Agents

This paper proposes emotion amplification for TV chat agents allowing users to get more excited in TV sports programs, and a model that estimates the excitement level of TV programs based on the number of social comment posts. The proposed model extracts the exciting intervals from social comments to the program scenes. By synchronizing recorded video streams and the intervals, the agents may talk with the user dynamically changing the frequency and volume of upbeat utterances, increasing the excitement of the user. To test these agents, participants watched TV content under three conditions: without an agent, with four agents that utter with a flat voice, and with four agents with emotion amplification. Results from 24 young adult Japanese individuals showed that their arousal of participants’ subjective and physiological emotional responses were boosted because of the agents, enhancing their motivation to interact with the agent in the future. With empirical evidence, this paper supports these expectations and demonstrates that these agents can amplify the positive emotions of TV watchers, enhancing their motivation to interact with the agent in the future.

Determining the informativeness of comments: a natural language study of F1000Research open peer review reports

PurposeSocial comments are rich in information and useful in evaluating, ranking or retrieving different kinds of materials. However, their merits in representing or providing added values to scientific articles have not yet been studied. Therefore, the present study investigates the informativeness of open review reports as a kind of social comments in a scholarly setting.Design/methodology/approachA test collection was built consisting of 100 randomly selected queries, 1,962 reviewed documents and their reviewers' open reports from F1000Research. They were analyzed using natural language techniques. The comments' salient words were compared to the documents' and also to the Medical Subject Headings (MeSH) salient words. The receiver operating characteristic (ROC) curve was used to test the accuracy of the comments in representing their related articles.FindingsThe papers' contents and comments have a considerable number of salient words in common. The comments' salient words are also largely found in the MeSH, signifying their consistency with the knowledge tree and their potential to add some complementary features to their related items. The ROC curves confirm the accuracy of the comments in retrieving their related papers.Originality/valueThis research is the first to reveal the merits of open review reports on scientific papers, in terms of their relatedness to their mother articles, in specific, and to the knowledge tree, in general. They are found informative in not only representing the reviewed papers but also in adding values to the contents of the papers.

Culture-driven emotional profiles and online discourse extremism

Discourse practices are investigated in English and Polish online comments which display different degrees of linguistic extremism. The present contribution identifies the contexts and targets of such practices and argues that hate speech is conditioned by culture-driven emotional experience and emotion expression profiles prevailing in particular societies. The discussion focuses on Polish and UK English emotionality and on relevant cultural models of the negative emotion clusters identified in Polish and English online political and social comments in posts collected between 2013 and 2018 on topics connected mainly, though not exclusively, with migration and the perception of the Other. First, the article shows that there are differences in the display and expression of emotions between English and Polish discourses, the latter being more negatively explicit and more often addressing the current online interactant. Second, in both groups, two opposing camps are identified. Finally, the rise in meaning and expressiveness of radicalization is observed in both English and Polish across the investigated period.

Use of Social Feedback to Improve Product and Service Quality

The social media reviews are a source of customer experiences based on Product usage (the best and the worst) with details. This vast user generated content of product reviews are a source to derive meaningful insights. The existing literature review concludes that user generated content from social sites appeal and when innovative solutions applied help product initiatives effectively. This research focus on the use of online social feedback including reviews and opinions for product initiatives especially on consumer items like apparels, kitchen appliances, home appliances and electronic products and its supported services. This helps product teams understand the potential available for product enhancements and quality improvements through customer experiences, which help brands to differentiate amongst competitors, dynamic environmental forces, global purchase power, etc. The study identified industries using sampling techniques and respondents were from product development teams where social feedback like reviews, opinions and suggestions are valued and analyzed to address product users. The instrument-based responses were analyzed using SPSS to support the study objectives. The findings from the analysis reveal that the social comments add significant value by contributing to product initiatives and product quality improvements. Additionally, based on consumer experiences, add value to service quality improvements, which enables for competitive advantage.

INDONESIAN HUMAN RIGHTS POLITIC IN A RESTORATIVE JUSTICE CONCEPT

<p><em>Although restorative justice model has been discouraged internationally, Indonesia has not formally used it within the judicial system. Therefore, in a way to socialize the model, the author is analyzing the cogency of a restorative theory of Primary Stakeholder proposed by McCold using Social Discipline concept on Indonesian human rights cases: Masykur Abdul Kadir against the Terrorism Act, Abilio Soares against Human Rights Court Law, and former members of Indonesian Communist Party-PKI against the General Election Law. The cases were in line with past actions but were in conflict with constitutional human rights protection, so then decided by the Constitutional Court. It were found that the court had to accomplish the needs of legal and political interests within the same time in a way to protect human rights and social comments were matter as they were driving court decisions of the cases. By this, although Masykur and other Bali Bombs trials had attracted social attentions leading to a high social sentiment to punished perpetrators, his legally constitutional rights that also supported by public opinion alongside government political deed had challenged the application the restorative concept. This was also seen in cases of Soares and former members of Indonesian Communist Party.</em></p>