How does the embeddedness of relational behaviours in contractual relations influence inter-organisational trust in construction projects?

PurposeThis paper aims to explore the relationship between the embeddedness of relational behaviours in contractual relations and the development of inter-organisational trust between contracting parties in construction projects.Design/methodology/approachA questionnaire survey was undertaken to collect data from 310 experienced project practitioners. Hierarchical regression and curvilinear regression were mainly used to test the hypotheses.FindingsThe results validated the role of relational behaviours in boosting trust expectation, with the contractual context dampening the positive effect only slightly. However, the impact of the embedded relational behaviours on trust intention was found contingent on the equality of outcome: relational behaviours make an impact on trust intention opposite to what the equality of outcome makes; the combination of relational behaviours and the equality of outcome finally has a positive impact on trust intention. As such, the relational behaviours embedded in contractual relations would help reduce particular distrust or improve trust when the outcome is perceived equal.Research limitations/implicationsThe conclusions are derived from the Chinese cultural background and may apply to a certain geographical scope. The nonprobability sampling method also limits the generalization of some conclusions. Besides, the results may present the contractor's view better than the owner's view.Practical implicationsThis research would help the practitioners to find a balance between relational behaviours and contractual behaviours in managing inter-organisational relationship. It would also supply effective ways for contracting parties to reduce particular distrust or cultivate particular trust in construction projects.Originality/valuePrevious studies have investigated the unique impact of relational behaviours and contractual behaviours on trust. However, few of them have checked how the mixture of both kinds of behaviours influences trust. This paper contributes to this knowledge by investigating how the embeddedness of relational behaviours in contractual relations influences the trust between contracting parties.

CELEBGRAM CREDIBILITY AND TRUST: CONSEQUENCES ON INTENTION TO BUY

<p align="center"><strong><em>ABSTRACT</em></strong></p><p><strong><em> </em></strong></p><p><em>Social media</em><em> </em><em>Instagram is an opportunity for celebgram Rachel Vennya to promote Ngikan restaurant. The </em><em>aim</em><em> of this </em><em>research</em><em> was to</em><em> determine</em><em> the effect of </em><em>celebgram</em><em> credibility and trust on </em><em>intention to buy.</em> <em>The purpose of this research is to give solution for the decreasing problem intention to buy of ngikan restaurant , through some variables such as: celebgram credibility, trust, and intention to buy. </em><em>The sample used in this </em><em>research</em><em> were 168 respondents with a purposive sampling technique. The data analysis technique used PLS-SEM </em><em>.T</em><em>he results confirms that the probability value on the F test is 0.000 &lt;0.05 and the coefficient of determination (adjusted R2) is 6</em><em>3</em><em>.5%. The conclusion of this study is that the variables of </em><em>celebgram </em><em>credibility and trust have a positive and significant effect on </em><em>intention to buy.</em></p><p><em> </em></p><p><strong><em>Keywords: </em></strong><em>Celebgram Credibility ; Trust ; intention to buy</em></p><p><em> </em></p><p> </p><p align="center"> </p><p align="center"><strong>ABSTRAK</strong></p><p><strong> </strong></p><p>Media sosial Instagram menjadi kesempatan bagi selebgram Rachel Vennya untuk mempromosikan Restoran Ngikan. Tujuan dari penelitian ini adalah untuk menganalisis pengaruh kredibilitas dan kepercayaan selebgram terhadap niat membeli. Tujuan dari penelitian ini adalah memberikan solusi atas penurunan minat beli restoran ngikan gading serpong, melalui beberapa variabel seperti: kredibilitas selebgram, kepercayaan, dan niat membeli. Sampel yang digunakan dalam penelitian ini sebanyak 168 responden dengan teknik purposive sampling. Teknik analisis data menggunakan PLS-SEM. Hasil penelitian menunjukkan nilai probabilitas pada uji F sebesar 0,000 &lt;0,05 dan koefisien determinasi (adjusted R2) sebesar 63,5%. Kesimpulan dari penelitian ini adalah variabel kredibilitas dan kepercayaan selebgram berpengaruh positif dan signifikan terhadap niat membeli.</p><p>Kata kunci: Kredibilitas Celebgram; Kepercayaan; niat untuk membeli</p><p> </p>

Analisis Faktor Yang Mempengaruhi Masyarakat Muslim Melakukan Wakaf Saham

The purpose of this research is to analyze the factors of product knowledge, Islamic religiosity, consumer attitude, trust, intention, and consumer behavior that influencing Moslem societies in contributing to the waqf of shares. This research uses survey data from questionnaires which distributed to 220 respondents who live in areas of DKI Jakarta, Bogor, Depok, Tangerang, and Bekasi. Respondent data is processed using SEM analysis method which supported by Smart PLS application. The result of this research shows that the factors of product knowledge and trust are not significant influence on intention factor of Moslem societies in contributing on waqf of shares. Islamic religiosity and consumer attitude factors have positive and significant influence on intention factor. Meanwhile, intention factor has positive and very significant influence on consumer behavior factor with a statistic value of 22,963. Suggestions based on research result: first, it is necessary to hold a literacy and education program for Moslem societies in order to the understanding and knowledge of Moslem societies about waqf of shares are better. Second, it is necessary to hold a certification program for nazhir so that Moslem societies’ trust in nazhir increases. Keywords: Moslem Societies, Intention, Waqf of Shares.

A Qualitative Exploration of Electronic Image Sharing Among Young People: Navigating the Issues of Conformity, Trust, Intention, and Reputation

This research sought to explore the main factors affecting young people’s image-sharing behaviors, particularly in the context of peer relationships and norms. Ten focus groups were held with young people aged 13 to 14 years (Grade 9) with a total of 68 participants (39 females and 29 males) across 15 Australian schools contributing to the discussions. Focus groups were divided into either all-girls ( n = 4), all-boys ( n = 4), or mixed gender ( n = 2) participants to observe gender-specific issues. Thematic analysis of the data revealed the considerable complexities that young people encounter daily when sharing images in the online environment, including how they navigate issues of conformity, trust, intention, and reputation. Gender-specific differences in young people’s perceptions of risky image sharing were also observed. These findings have important implications for the design of school-based interventions to prevent and reduce harm from image-sharing behaviors, including the appointment and training of cyber ambassadors in schools to help positively influence peer-level norms about image sharing.

PERAN KEPERCAYAAN MEREK MEMEDIASI PENGARUH KEPUASAN KONSUMEN TERHADAP NIAT BERPINDAH MEREK

Mismatch between consumer expectations and the reality obtained this will sooner or later affect the decline in brand trust so this stops buying and looking for other brands to satisfy their desires and expectations. The purpose of this study was to determine the effect of customer satisfaction on the intention to switch brands through brand trust in Simpati card users in the city of Denpasar. This study used a sample of 90 respondents through a purposive sampling method. Data collection method used through questionnaires. The data analysis technique used is path analysis technique and sobel test. The results of the analysis show that consumer satisfaction has a positive effect on brand trust, consumer satisfaction has a negative effect on the intention to switch brands, brand trust has a negative effect on the intention to switch brands and brand trust as a mediation of consumer satisfaction with the intention to change brands. Keywords: consumer satisfaction, brand trust, intention to change brands

ANALISIS PARTISIPASI MASYARAKAT DALAM PEMBANGUNAN KOTA TERPADU MANDIRI

This study aims to examine that transmigrant community participation in the construction of KTM is very necessary and an important part in the development of KTM development. This research is a descriptive qualitative form by combining PRA (Participatory Rural Appraisal) analysis techniques and Non Parametric Statistics. The results of this study state that the level of education, place of business, community involvement, and KTM perceptions of the level of community participation in KTM development and the field of community participation indicate the existence of a link between participation in the progress of KTM development. Keywords: service quality, price, trust, intention to purchase

The Relationship Between Knowledge, Trust, Intention to Pay Zakah, and Zakah-Paying Behavior

The purpose of this study is to investigate the effect of knowledge and trust on intention to pay zakah. This study also tests the the effect of knowledge, trust, and intention to pay zakah on zakah-paying behavior. The population of the research comprises the employees of the Ministry of Religion, specifically in the Semarang municipal region. The method of data collection used is a questionnaire which has been developed from those used by previous researchers. Path analysis was used to analyze the data by using warpPls 6.0. The results show that knowledge and trust have a postive and significant effect on the employees’ intention to pay zakah and their zakah-paying behavior. Intention to pay zakah has no impact of on zakah-paying behavior. Knowledge has a high positive effect on intention to pay zakah and zakah-paying behavior. This research suggests that zakah organizations should increase their trust by improving their performance and service quality. They should organize education and dissemination activities to improve zakah payers’ knowledge.

PERAN KEPERCAYAAN MEMEDIASI PENGARUH PENGALAMAN TERHADAP NIAT MENGGUNAKAN KEMBALI JASA JNE DI KOTA DENPASAR

In the era of globalization, the development of the business world increasingly unpredictable, various businesses in the field of service or production increasingly competitive. Consumer needs are increasing and many online businesses are emerging. Business services today are needed and influential in the activities of everyday consumers. Many freight forwarder companies are easily found in every corner of the city and include JNE, Tiki, Pos Indonesia, and DHL. The freight service used in this research is JNE. The location of this research was conducted in Denpasar City in subdistrict of West Denpasar, South Denpasar, East Denpasar, and North Denpasar. Sample size in this research is 100 samples, choose 100 responden because in this research using path analysis method where daalam method must use at least 100 sample. The result of this research is experience having positive and significant effect to trust, experience have positive and significant effect to reuse intention, trust have positive and significant effect to intention of reuse, trust able to mediate influence of experience to intention to reuse JNE service in Denpasar City. Keywords: experience, trust, intention of reuse.