PERAMALAN JUMLAH PENUMPANG PESAWAT BANDARA I GUSTI NGURAH RAI MENGGUNAKAN EXPONENTIAL SMOOTHING DAN RUEY-CHYN TSAUR

Bali province is a tourist destination island with good transportation. Airplane is the most used transportation to go to Bali. Convenience of the airline passengers are the most important thing for I Gusti Ngurah Rai Airport Authorithy. An exact forecast method is needed to predict the numbers of passenger in the future. There are two types of forecasting methods; triple exponential smoothing and Fuzzy Time Series Ruey-Chyn Tsaur, however based on the research Fuzzy Time Series Ruey-Chyn Tsaur is better than triple exponential smoothing due to a small error MAPE (Mean Absolute Percentage Error) of 2,4% and plot is close to actual data.

Influence of service quality, loyalty programme and perceived value on word-of-mouth behavior of domestic and international airline passengers in India

Purpose This paper aims to investigate the combined effect of airline service quality (ASQ), loyalty programme and perceived value (PV) on word-of-mouth (WOM) behavior of passengers’ traveling to domestic and international destinations from India. Design/methodology/approach Passenger’s perception on service quality, loyalty programme and PV varies with flight type, which can affect WOM. This study was designed to know whether destination based difference in passengers’ perception on airline services affects their WOM. Hence, a sample of 554 frequent passengers was taken, which includes 358 domestic and 196 international passengers. The responses were collected using well-structured questionnaire. The hypothetical model was developed and tested using structural equation modeling using analysis of a moment structures (AMOS). Findings Travel destination (flight) type moderates significantly the effect of ASQ on WOM behavior. ASQ affects WOM behavior more in domestic passengers. PV and loyalty programme do not moderate significantly with respect to destination type. PV was found to have significant influence on international passengers. However, loyalty programme was significant among domestic passengers. Practical implications Airline managers can develop appropriate marketing strategies targeting the passenger influencing attributes. ASQ is the most significant attribute applicable to both flight types. The airlines can focus on attractive ticket fares for international passengers and more loyalty programme benefits for domestic passengers. Originality/value This study examined the combined effect of ASQ, loyalty programme and PV on WOM behavior of passengers traveling in domestic and international sectors, which has not been researched yet.

1199. Decreased Human Respiratory Syncytial Virus Activity during the COVID-19 Pandemic in Japan: An Ecological Time-Series Analysis, 2014 through 2020

Background Non-pharmaceutical interventions (NPIs), such as sanitary measures and travel restrictions, aimed at controlling the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), may affect the transmission dynamics of human respiratory syncytial virus (HRSV). We aimed to quantify the contribution of the sales of hand hygiene products and the number of international and domestic airline passenger arrivals on HRSV epidemic in Japan. Methods The monthly number of HRSV cases per sentinel site (HRSV activity) in 2020 was compared with the average of the corresponding period in the previous 6 years (from January 2014 to December 2020) using a monthly paired t-test. A generalized linear Poisson regression model was used to regress the time-series of the monthly HRSV activity against NPI indicators, including sale of hand hygiene products and the number of domestic and international airline passengers, while controlling for meteorological conditions (monthly average temperature and relative humidity) and seasonal variations between years (2014–2020). Results The average number of monthly HRSV case notifications in 2020 decreased by approximately 85% (P < 0.001) compared to those in the preceding 6 years (2014–2019) (Figure 1A). For every average ¥1 billion (approximately &9,000,000/£6,800,00) spent on hand hygiene products during the current month and 1 month before (lag 0-1 months) there was a 0.22% (P = 0.02) decrease in HRSV infections (Table 1). An increase of average 1,000 domestic and international airline passenger arrivals during the previous 1–2 months (lag 1–2 months) was associated with a 4.6×10−4% (P < 0.001) and 1.1×10−3% (P = 0.007) increase in the monthly number of HRSV infections, respectively. Figure 1. Monthly seasonal variations of number of HRSV activity, NPI indicators, and meteorological conditions during 2014-2020. (A) Monthly seasonal variations of number of HRSV cases per sentinel sites based on national HRSV surveillance data during 2014-2020. (B) Monthly seasonal variations of retail sales of hand hygiene products per ¥1 billion (unit: yen) during 2014-2020. (C) Monthly seasonal variations of number of domestic airline passengers per 1,000 population (unit: person) during 2014-2020. (D) Monthly seasonal variations of number of international airline passengers per 1,000 population (unit: person) during 2014-2020. (E) Monthly seasonal variations of average temperature (unit: ℃) throughout Japan during 2014-2020. (F) Monthly seasonal variations of relative humidity (unit: %) throughout Japan during 2014-2020. Table 1. Generalized linear Poisson regression model for the monthly number of human respiratory syncytial virus cases among prefectures in Japan. Conclusion This study suggests that there is an association between the decrease in the monthly number of HRSV cases and improved hygiene and sanitary measures and travel restrictions for COVID-19 in Japan, indicating that these public health interventions can contribute to the suppression of HRSV activity. These findings may help in public health policy and decision making. Disclosures All Authors: No reported disclosures

SOME ASPECTS OF USING PASSENGER DATA (API/PNR) IN SUPPORT OF BORDER SECURITY

The article reveals with the logic, mechanism and main parameters for using passenger data (API/PNR). The interrelation of the concepts of “Advance Passenger Information” and “Passenger Name Record” has been revealed. It has been determined that the systems of simplification of formalities also have a positive effect on security. For example, the purpose of data collection in the EU is to effectively combat illegal migration and strengthen border control, as well as to prevent, detect, investigate and prosecute terrorist and serious crimes. This applies to both the Passenger Information System (API) and additional passenger data, such as Passenger Name Record (PNR) data. There is no doubt that the successful application of API and PNR data exchange depends on a unified approach of all participants in information relations (both border agencies and airlines in different countries) regarding the question of data standard and standard of their transmission. Ensuring such a unified approach is a problem even when there is unity of legal regulation on data format and data exchange procedures. There are no special regulations in the national legislation that would regulate the relationship regarding the circulation of passenger registration data, nor is there a specific entity that processes this type of information. Thus, there is a need for special legal regulation of the circulation of information about airline passengers crossing the state border of Ukraine. In particular, the legislation must regulate the procedure, grounds, purpose of obtaining, processing, transmission, storage and destruction of information about passengers (its content), protection of the right to confidential information of persons operating international flights, establish a responsible controller of such information.

Impact of Privatization on Airlines

The purpose of this paper is to study and identify the factors such Boarding and clearance time, Ease of E-ticketing and luggage capacity and their effect on Customer Preference in the airline. This study examines the underlying forces of service quality influences on passenger’s satisfaction in aircraft transport. The study examines which dimensions have a positive influence on service quality and which dimensions have the most and least important impact on service quality in international air travel, as perceived by airline passengers, thereby ultimately targeting maximum monetary benefits. It is a qualitative research based on subjective examination of behavior, attitude & impressions. The simplification of research support is mainly based on group discussion of respondents. The data was collected through a Focused Group Discussion. Two FGD’s each consisting of 10 participants were recorded. The findings show that how the customers preferred one airline to others because of its quality, pricing and technology and frequency of flights. The participants talked much in depth about the quality and the treatment by staff inside the airplane. They also mentioned the details about the slowdown and fallout of the airline sector in India. The limitations are that it is constraint only to Mumbai. The participants lacked knowledge of the working of the airline industry as they did not travel frequently through airplanes. Keywords: Quality, Preference, Technology, Pricing, and Punctuality