worker engagement
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2021 ◽  
Vol 31 (1) ◽  
pp. 100670 ◽  
Author(s):  
John T. Bush ◽  
Rachel M. Balven
Keyword(s):  

Author(s):  
J. Pelders ◽  
S. Schutte

SYNOPSIS Worker participation in equipment development can result in improved user acceptance and product quality. This paper focuses on worker engagement in equipment development processes in the South African minerals sector. Qualitative data was gathered during interviews with original equipment manufacturers (OEMs) and industry experts. A lack of inclusion in equipment design from workers from all organizational levels in mines was reported. Meanwhile, the historical context and workplace culture of the mining industry (including leadership, trust, training, performance, and remuneration factors) were evident barriers to the implementation of new technology. Worker engagement processes should include securing management commitment, creating multidisciplinary teams, effective facilitation, shared understanding of needs, training and development, and iterative design. Human-centred design approaches and independent platforms for engagement on equipment design requirements are recommended. Keywords: ergonomics; human-centred design; modernization; original equipment manufacturers.


IEEE Software ◽  
2020 ◽  
Vol 37 (6) ◽  
pp. 94-98
Author(s):  
Junjie Wang ◽  
Ye Yang ◽  
Qing Wang

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