Book Reviews

Kevin Johnson (2004). The “Huddled Masses” Myth: Immigration and Civil Rights. Philadelphia: Temple University Press. (x + 254 pp., ISBN: 978-1-59213-206-5). Reviewed by Stephanie Pedron, Georgia Southern University, United States Vicky Squire, Nina Perkowski, Dallal Stevens and Nick Vaughan-Williams (2021). Reclaiming Migration: Voices from Europe’s ‘Migrant Crisis’. Manchester University Press. (224pp. ISBN-13: 978-1526144836). Reviewed by Reviewed by Helene Syed Zwick, British University in Egypt, Cairo, Egypt

The European Jesuit Libraries Provenance Project

The European Jesuit Libraries Provenance Project is a census of books once owned by a Jesuit college or house in Europe between the 1550s and 1773. The suppression of the Society of Jesus led to the dispersal of its books, and the ejlpp uses both manuscript inventories and searches in modern libraries to locate the volumes once associated with the Society of Jesus. It is multimedia, digital humanities endeavor, supervised by Kathleen M. Comerford and employing student interns at Georgia Southern University.

Embrace the Hive Mind: Engaging ILL and Research Services in Unsubscribed and OA Content Discovery

Deciding whether to support discovery of unsubscribed and Open Access (OA) content raises questions for technical and public services librarians, from the philosophical to the pragmatic. Doing so requires careful curation and monitoring of resources, and benefits from library-wide input. This paper describes the process at Georgia Southern University for vetting unsubscribed and OA resources with ILL and liaison librarians for inclusion in the discovery layer and on the A-Z database list. For the discovery layer, this involves a three-step evaluation of collections for overall metadata quality, likelihood of ILL fulfillment, and value to the library collection. For the database list, this involves an evaluation of how liaison librarians integrate sources into reference and instruction. In each case, technical services, ILL, and liaison librarians weigh in on whether unsubscribed and OA content merits inclusion in the library collection. Furthermore, ILL and liaison librarians play a critical role monitoring these resources for continued inclusion and support.

Language Experience Camp: Connecting Schools, Students and Families in Southeast Rural Georgia

For four years, ESOL teachers in Effingham County have partnered with Georgia Southern University to provide a no cost Language Experience Camp for English learners and their families. Our Language Experience Camp has three goals: 1) provide continued language development opportunities, 2) develop a sense of connectedness among ELs, their families, the school system, and the larger community, and 3) create a fun and engaging learning environment. It has become a place where students and families connect with ESOL teachers and the ESOL director as well as students from across the county. It is an example of how one county has adjusted to their changing student demographic in a way that supports students academically and also helps them integrate socially.

Essential audits for proactive electronic resources troubleshooting and support

Purpose This study aims to report on a series of “essential audits” implemented by technical services personnel at Georgia Southern University to provide proactive troubleshooting of electronic resources. Design/methodology/approach These “essential audits” include bi-weekly link tests in the library’s A-Z database list, quarterly book and link asset tests in LibGuides and rolling authentication audits of link resolver records. Taken together, these techniques help to reduce access issues before they arise, improving overall provision of access. Findings Since implementing these “essential audits,” Georgia Southern has seen reductions in troubleshooting requests related to database-level authentication and access, as well as reductions in link-level troubleshooting requests originating from the library’s LibGuides platform and article-level troubleshooting requests originating from the link resolver. Practical implications Findings recommend implementation of regular audits pursuant to proactive troubleshooting of electronic resources and improved overall provision of access. Originality/value This case study contributes to the recent literature and discourse on electronic resource access troubleshooting by highlighting simple, proactive auditing techniques.

Measuring an Academic Library’s Performance and Service: A Case Study in Georgia Southern University Library

This paper shares the Georgia Southern University Library’s experience of LibQUAL in user-centered and service-oriented academic learning environment. On the basis of reviewing the library literature on LibQUAL, this study presents the process of data analysis and data visualization for academic library assessments. Using the 2016 LibQUAL Survey at the Georgia Southern University Library as a sample, this study illustrates basic methods of analyzing and interpreting the LibQUAL Survey Raw Data and User Response Raw Data saved in Excel files. Also mentioned in this study are other common statistical tools and a set of general procedures, including data analysis, data validation, data migration, data mining, and data visualization, for academic library assessments to identify patron needs and satisfactory factors.