Laying Down the Groundwork for an International Measurement Infrastructure

The COVID-19 epidemic has brought to light the significant problems in the long-term care (LTC) sector, specifically the lack of an infrastructure to collect and aggregate data between LTC sectors in different countries. This talk will briefly describe goals of the WE-THRIVE initiative, and focus on exploring the development of “workforce and staffing” common data elements for LTC. We will describe how the subgroup is “laying down the groundwork” within this domain with various methodologies to develop CDEs related to workforce and staffing. The CDEs aim to measure staff retention and turnover, evaluating nursing supervisor effectiveness, and staff training in LTC. Anticipated challenges of this international work will also be highlighted. International research on LTC can valuably inform LTC policy and practice, and the proposed CDEs can facilitate data sharing and aggregation internationally, including low-, middle-, and high-income countries.

The Influence Of Coaching On Employee Perceptions Of Supervisor Effectiveness And Organizational Policies

This study investigates the effects of the use of coaching as a management style on supervisor effectiveness and key employee-related organizational policies. Specifically, we examine the direct effects of coaching on employee perceived supervisor effectiveness and organizational work-family balance support, as well as the impact of supervisory effectiveness on employee perceived effectiveness of organizational rewards programs. Ordinal regression was used to test the hypotheses, and data from 134 undergraduate and graduate business students enrolled in a Northeast university who indicated that they were currently employed on a full-time basis support these relationships. Results show that the degree to which employees view their supervisor as acting as a coach positively influences perceived supervisor effectiveness and organizational work-family balance support. Additionally, results support the notion that organizational work-family balance support also leads to perceived supervisor effectiveness which, in turn, positively influences employee perception regarding the effectiveness of organizational rewards programs.