Impact of Communication Climate on Conflict Management Styles among Employees

The quality of the relationship between people manifested by spoken and wordless messages refers to the communication climate. The approach of people about how to feel about each other generates the communication climate. When people perceive they are desirable so it builds the productive communication climate. A negative climate makes it difficult for people, because it is hard to communicate. The purpose of present study is to find out impact of communication climate on conflict management styles among employees. The sample was consisted on N=295employees calculate by using G-power method. Employees were taken from different organizations of Multan .Communication Climate Inventory and Rahim Organizational conflict inventory were used to collect the data. The result shows that integrating and obliging styles of handling conflict are significantly correlated with supportive communication climate. The result also shows that dominating and avoiding styles are significantly correlated with Defensive communication climate. There is a significant impact of communication climate on conflict management styles among employees.

Exemplary and Unacceptable Workplace Communication Skills

Thematic analysis of interviews with 22 managers highlight their perspectives on exemplary and unacceptable workplace communication skills. Exemplary skills were perceived to be relatability, documentation, and audience awareness/adaptation, while unacceptable skills were verbal aggression, deception, and defensive communication behaviors. The findings contribute to closing-the-gap research by identifying highly notable skills—both positive and negative—on typical lists of business and professional communication skills. This study also enriches anticipatory socialization scholarship by its application to vocational preparation. Business and professional communication instructors can use the findings here when deciding what topics to emphasize in a course.