Tourist Intercultural Competence: A Multidimensional Measurement and Its Impact on Tourist Active Participation and Memorable Cultural Experiences

Cultural tourism has received increasing attention. Tourists’ intercultural competence represents the abilities to appropriately and efficiently interact with people across different cultures, helping tourists attain developing positive cultural exchange experiences. By adopting both qualitative and quantitative approaches, a multidimensional measurement of tourists’ intercultural competence was developed and validated in this study. Four factors of tourists’ intercultural competence were identified: intercultural responsibility, understanding, appreciation, and action. Furthermore, this study examined the association between tourists’ intercultural competence and memorable cultural experience and determined the mediating effects of tourists’ active participation. This study contributes to the cultural tourism literature by proposing a measurement of tourists’ intercultural competences and by establishing a framework illustrating how cultural tourists interact with different cultures, thus attaining memorable cultural experiences. Managerial implications for destination marketing and tourist management are discussed herein.

The instrumentation of science parks: an integrative framework of enabling factors

PurposeResearch on Science parks (SPs) has attracted a growing interest in the last decades. This widespread innovation policy initiative pursues technology-based industrial and entrepreneurial growth through business development and technology transfer across new and mature firms. Despite the common agreement on SPs' potential benefits, literature have showed mixed results regarding the performance of SPs. To explain this findings, current research pointed out at the lack of a common guiding framework. To cover this knowledge gap, this manuscript proposes an integrative definition and research model together with a multidimensional measurement instrument suitable to encompass the diverse reality of this global phenomenon.Design/methodology/approachBased on a systematic literature review of 281 indexed journal articles published between 1990 and 2018, the paper provides an integrative framework of enabling factors of SPs' performance.FindingsThe results illustrate an integrative conceptual framework of SPs that allows further comparison and generalization of research. At the same time, this manuscript provides valuable insights for managers and entrepreneurs as it conveys a standardized view of SPs' internal context useful for benchmarking.Originality/valueGrounded in the resource-based view (RBV), the paper conducts a thorough literature review to develop an integrative research model featuring three value streams: physical infrastructures, formal links and support services. In addition, a multidimensional measurement tool to operationalize these three dimensions is proposed.

Developing a Multidimensional Measurement Scale for Diaspora Tourists’ Motivation

Despite its increased recognition among tourism planners and destination governments, a lacuna exists regarding the motivation of diaspora tourists travelling to a destination they regard as an ancestral homeland. Thus, in the current research, we seek to develop and validate a scale that measures the motivations of diaspora tourists. The result of a rigorous seven-stage scale development procedure generates a five-factor structure for diaspora tourists’ motivations. The scale is successfully verified through various reliability and validity tests. This multidimensional scale of diaspora tourist motivations contributes to our understanding of the nature of diaspora tourism.