Chapter 4 (‘Building the Pipelines’) recounts the development of online cash machines in Japan, Sweden, the UK, and the USA. Particular attention is given to the industrial organization of the early years of the industry as well as the collaboration between Lloyds Bank and IBM to develop a special project than then grew to become a whole line of business for IBM. In the early 1980s, when the adoption of ATM was about to take off, ‘Big Blue’ was positioned to take over this segment of retail finance. Instead it left the market. With hindsight, it was perhaps an error to try to sell ATMs as terminals of specific computer systems rather add-ons to banks’ established capacity.