Fit for the Future: Garment Quality and Product Lifetimes in a CE Context

The fashion industry is one of the most polluting industrial sectors in the world and its environmental impacts are huge. Garments are produced effectively at a low price, are of low quality, and are used for a very short time before ending up in increasing textile waste streams. One critical aspect in this context is the lifetime of a garment. Short garment lifetimes are the results of low quality and consumer dissatisfaction, or consumers’ constant search for newness, resulting in the early disposal of garments. This study focused on the issue of garment quality and how it can be connected to product lifetime. The research used a case study approach, including company interviews about working for quality, and aimed to expand on the topic of how quality impacts product lifetimes. Data analysis was conducted according to the principles of descriptive analysis and the discussion expanded to the circular economy context, creating an extended understanding of garment quality in a circular economy.

Consumer responses to the failure of self-service banking technology: moderating role of failure stability

PurposeThe purpose of this study is to investigate the impact of dissatisfaction and anger, driven by the failure of the self-service technology of banks, on customers' post-purchase behavioural reactions, such as complaints, negative word-of-mouth (NWOM) and supplier change. The stability of the failure is proposed to moderate these relationships.Design/methodology/approachThe proposed research model was tested through data collected from an online survey of a Tunisian sample of 300 respondents, using the scenario method.FindingsThe study validates the positive impact of dissatisfaction on anger and negative word-of-mouth, as well as that of anger on complaint behaviour and negative word-of-mouth. The relation between dissatisfaction and negative word-of-mouth is mediated by anger. When the failure is stable, dissatisfied users of the self-service technology seek to enhance their negative word-of-mouth and supplier change. The results also show that the stability of the failure enhances the effect of anger on complaint behaviour.Practical implicationsBanks should invest efforts to accelerate the recovery of services to reduce consumer dissatisfaction and anger and prevent adverse behavioural outcomes. Further, they need to ensure that failures are not repeated, as failure stability activates some otherwise non-significant behavioural outcomes, like supplier change.Originality/valuePrevious works have focused on the impact of dissatisfaction and negative emotions for interpersonal services, but very few works have come to associate dissatisfaction, anger, complaint, negative word-of-mouth and supplier change in an integrative framework for an self-service technology failure.

PENGARUH ATRIBUT PRODUK DAN KETIDAKPUASAN KONSUMEN TERHADAP KEPUTUSAN PERPINDAHAN MEREK MELALUI BRAND IMAGE SEBAGAI VARIABEL INTERVENIG PADA SEPEDA MOTOR MERK A KE SEPEDA MOTOR MERK B DI YOGYAKARTA

To purpose is : (1) To determine the effect of product attributes on brand image, (2) To determine the effect of dissatisfaction on brand image, (3) To determine the effect of product attributes on brand shift, (4) To determine the effect of dissatisfaction on brand shift, ( 5) To determine the effect of brand image on brand movement This type of research is quantitative research, the population in this study is 100 motorbike users A who switch to motorbikes B. The sample used is 100 motorbike users A who use motorbikes B. The sampling method used was accidental sampling with the Arikunto formula. Data collection using a questionnaire. The analysis method used is multiple regression supported by the t-test. The results of the analysis show that product attributes have a significant positive effect on brand image, consumer dissatisfaction has a significant positive effect on brand image, product attributes have a significant positive effect on brand transfer, consumer dissatisfaction has a significant positive effect on brand transfer, brand image has a significant positive effect on brand transfer, attributes The product has a significant positive effect on brand movement through brand image as an intervening variable, consumer dissatisfaction has a significant positive effect on brand movement through brand image as an intervening variable. Keywords : Product attributes, dissatisfaction, Brand shift, and brand image.

Behaviour of brand switching of milk product for young children aged 1-3 years in consumers of middle to lower socioeconomic class in urban communities in malang

A total of 56.7% of Indonesia’s population today is concentrated in urban areas. More than 80% of Indonesians belong to the middle and lower socioeconomic class and this segment is the biggest consumer of milk products for young children aged 1-3 years called growing-up milk (GUM). Understanding the brand and customer behaviour is significantly important. This study aimed to examine the behavior of GUM brand switching on middle to lower socioeconomic class consumers in urban communities. The research was conducted in Malang Municipality, East Java Province, using guided interviews with questionnaires. The research respondents were 102 consumers of GUM that were selected by proportional random method in all five sub-districts. The data were processed using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results showed that the prior experience in purchasing variables had a highly significantly negative effect and the consumer dissatisfaction had a significantly positive effect on the process of brand switching for consumers of GUM products. Empty product stock in the store is one of the real examples of bad prior experience as well as dissatisfaction of the consumers that trigger them to change the old brand to new brand. The GUM companies have to maintain product suppliability.

Sensory Traits and Consumer’s Perceived Quality of Traditional and Modern Fresh Market Tomato Varieties: A Study in Three European Countries

Consumer dissatisfaction with the flavor quality of many modern fresh market tomato varieties has fostered breeders’ interest in sensory quality improvement, and the demand for traditional varieties, which are generally associated with better flavor. To achieve further knowledge on the factors influencing the sensory quality and consumers’ preferences and perception, European traditional and modern fresh market tomato varieties were grown and evaluated in France, Italy, and Spain. Different growing conditions were tested in France (soilless vs. soil) and in Spain (open field vs. greenhouse), while in Italy fruits were evaluated at two ripening stages. Fruit quality was assessed by integrating physicochemical analyses, sensory profiles, and consumer tests. In all three countries, overall modern varieties were perceived as having more intense “tomato flavor” and “overall flavor” than traditional ones. In France and Spain, consumers’ preferences were more oriented towards modern varieties than traditional ones. Significant growing condition effects were found on sensory and physicochemical traits, while the effect on consumers’ overall liking was not significant, largely depending on the genotype. A fair agreement between product configurations from descriptive analysis by trained assessors and Check-All-That-Apply (CATA) questions by consumers was observed. Penalty-lift analysis based on CATA allowed identifying positive and negative drivers of liking.

210 Awardee Talk: The Future of Beef: Improved Eating Quality and Livestock Systems, But No Cultured Meat

Beef quality includes intrinsic (e.g., safety, palatability, healthiness) and extrinsic traits (e.g., animal health and welfare, environmental impacts). Concerns for extrinsic traits is increasing. In this context, cultured meat is advertised as a good alternative for consumers who want to be more responsible. However, the control of its safety and of its nutritional composition is still unclear, especially for micronutrients. Regarding environmental issues, the potential advantages of cultured meat related to greenhouse gas emissions are a matter of controversy. In this context, improving existing livestock management to have more eco- and animal-friendly systems is a key issue. In addition, communication to consumers about meat production should be more objective and well-balanced. However, there is still a high level of variability in beef palatability, which induces consumer dissatisfaction. Most grading systems describe carcasses using simple traits (e.g., weight, conformation, fatness). In parallel, research has focused on predicting beef palatability using muscle biochemical traits and biomarkers. For this, a precise definition of variables (e.g. tenderness) and repeatability of the measurements are crucial. Strategic choices have been made for the Meat Standards Australia (MSA) grading scheme to consider real consumers’ expectations, not well estimated by lab approaches. Furthermore, the “big data” approach should be encouraged to improve the Findability, Accessibility, Interoperability, and Reusability of data (the FAIR Principles). The ambitions of the International Meat Research 3G Foundation is to set up an international database with a large number of consumers’ scores to offer a predictive model of beef palatability, flexible enough to consider any local characteristics. This approach is supported by the United Nations Economic Commission for Europe to improve transparency and price signaling along the value chain.

The Effect of Freezing Sheep’s Milk on the Meltability, Texture, Melting and Fat Crystallization Profiles of Fresh Pasta Filata Cheese

Sheep’s milk is produced in smallholdings, which hinders the continuity of production. Therefore, freezing during periods of high production can be a solution. Herein, we examined the effect of freezing on sheep’s milk and a mixture of sheep and cow’s milk (70:30, v/v) on the quality of fresh pasta filata cheeses produced from the milk. Frozen/thawed sheep’s milk contributes little to the development of innovative and reformulated cheeses. This was due to 24% higher hardness and greater extensibility and cutting force, as well as lower stretching and elasticity. Although their flowability increased (Oiling-off from 3 to 12%), the meltability (tube test, and Schreiber test) decreased. Additionally, the use of frozen milk caused consumer dissatisfaction. The consumer penalty analysis of the just–about–right showed that freezing of the milk caused the loss of the refreshing, elasticity and shininess of pasta filata cheeses.

Supply Chain and Logistics of Fish: A Case Study of Jamalpur District Markets in Bangladesh

Fishery sector plays a vital role in the socio-economic development of Bangladesh. In the fish economy of Bangladesh, one of the most flourishing traffic activities is fish marketing. This study was aimed to investigate the fish species availability, supply chain, quality loss, price behavior and constrains associated with fish marketing in order to provide better suggestion for efficient fish marketing in Jamalpur district of Bangladesh. Data were collected form Sadar upazila markets by using a structured interview schedule, focus group discussions (FGD) and key informant interviews (KII) with the stakeholders involved in supplying fish from farm to fork, such as- aratdars, retailers, and consumers during 2020-21. A total 78 fish species were found (72 Fresh water and 2 Marine water), among them 20 frequently, 17 less amount, 25 occasionally, and 16 species were rarely available in the market. It was estimated that 72% fish species were sourced from culture fishery whereas 28% were from capture fishery. About 91.5% fishes in Jamalpur markets were supplied locally, whereas rests were from other districts. The post-harvest quality losses of fish in the sampled markets were assessed which indicate that small indigenous species (SIS) spoiled quicker than medium to large sizes fishes due to different factors. The price behavior of the fish market influenced by the demand of the fish species, quality, size, catching sources (culture fishery or capture fishery) and the purchasing time (beginning, middle or last time of market). The study found positive correlation between the market price and fish quality. Several problems of fish market were identified resulting consumer dissatisfaction and financial losses for fish traders. Considering the importance of fish market to the economy, this study suggested to take necessary steps for establishing modern fish market to ensure the adequate quality maintenance of fish with efficient marketing.

Identification of specific odour compounds from garlic cloves infected with the potato tuber nematode, Ditylenchus destructor, using gas chromatography-olfactometry

Summary The potato tuber or potato rot nematode, Ditylenchus destructor, causes severe damage to garlic (Allium sativum) produced in Japan. Although consumption of a nematode-infected garlic bulb is not harmful to human health, it causes consumer dissatisfaction because the infected bulb deteriorates quickly. In addition, nematode-contaminated garlic cloves are inadvertently used as seed garlic for next season, which then leads to nematode-infested fields and increases yield loss. However, infected garlic bulbs look the same as healthy ones, and hence have been unknowingly distributed and sold. A method is needed to discriminate infected garlic bulbs from non-infected garlic bulbs before distribution in the market, but to date no suitable technique has been developed. The objective of this study was to identify specific odour-active compounds associated with nematode-infected garlic through the use of analytical chemistry. Garlic cloves were infected with cultured nematodes under controlled conditions, and the volatile odour-active compounds were analysed by an ‘odour identification system’ which included gas chromatography-olfactometry (GC-O), GC-fractionation (GC-F), GC-mass spectrometry (GC-MS), and odour/aroma-specific database. Two specific odour-active compounds associated with nematode-infected garlic cloves were identified as allyl methyl disulfide and eugenol, and two others were tentatively identified as (E)-1-allyl-2-(prop-1-en-1-yl)disulfane and allyl methyl trisulfide. These specific odour-active compounds may be useful as indicators to detect nematode-infected garlic bulbs in a non-destructive manner.