scholarly journals The Impact of Applying the Electronic Cheque Clearing System on Employees’ Satisfaction in Accounting Departments’ of Jordanian Islamic Banks

2016 ◽  
Vol 9 (2) ◽  
pp. 137
Author(s):  
Adel M. Qatawneh ◽  
Fairouz M. Aldhmour ◽  
Lara T. Aldmour

<p>This study aims to investigate the impact of applying the electronic cheque clearing system on employees’ satisfaction in Accounting Departments’ of Jordanian Islamic banks. The population of this study was the employees who work at the Accounting Departments. A random sample of (150) employees who work in Accounting departments, particularly clearing directory in the Islamic Banks in Jordan were chosen to be the sample of the study. One hundred and fifty questionnaires were distributed to the employees who work in clearing directory and those who worked in this directory in the Islamic Banks in Jordan. The results indicate that there is a weak impact of the independent variable the applying ECC system (Reliability, Responsiveness, Tangibility and Privacy) on the dependent variable (Employees’ Satisfaction) in Jordanian Islamic banks. Against expectation, the results show that only Tangibility has a positive and significant relationship with ‘Employees’ Satisfaction. The researchers recommended that employees’ satisfaction in bank sector may affect customers’ satisfaction positively or negatively because most of employees in this sector deal with customers face to face.</p>

2021 ◽  
Vol 4 (2) ◽  
pp. 54-59
Author(s):  
Agbele G. ◽  
Onoriode O.H.

The study focused on the effect of Ouchi theory Z on the performance of selected Microfinance Banks in Warri Metropolis in Delta State. The hypothetical aim was to ascertain the type of relationship that exists between the variables. The population covered 50 staff (Senior and Junior) of the selected Microfinance Bank in the area under study. The instrument employed for data collection was through personal (face-to-face) discussion with the respondents. Positive and reliable results were obtained. The data was analyzed through tables and chi-square statistical technique. The findings revealed that negative correlation exists between Ouchi theory Z and performance of Microfinance Bank. Calculated value less than the critical value (0.722 < 3.84) was equally 0bserved. This connotes a negative relationship between the dependent and independent variable. Microfinance banks in the area under study have been operating independently without the application of Ouchi theory Z that encourages workers/employees satisfaction that result in an increase in productivity. The study recommended that team work should be encouraged among Microfinance Bank. There should be employee participation in decision making and strategic planning among Microfinance Banks. Again, constant and continuous communication (CCC) leadership style should be maintained between employees and employers of Microfinance Banks for maximum productivity.


2020 ◽  
Vol 14 (7) ◽  
pp. 111
Author(s):  
Mohammad Humoud Mohammad Al-Khaldi ◽  
Hani Irtemah ◽  
Samer Fawaz Alhawari

This study aimed to identify the impact of transformational leadership on organizational identification in Kuwaiti Islamic banks. The study population consists of the administrators of the five Kuwaiti Islamic banks and a random sample of 200 administrators was withdrawn to distribute the study questionnaire to them. It is found that each of the transformational leadership dimensions is applied in Kuwaiti Islamic banks, and the dimension of Intellectual Simulation is more applied than other dimensions of transformational leadership. The study also found that Individual considerations is the most transformational dimension of leadership affecting organizational identification. The researcher recommends the attention to the delegation of powers to employees in the executive departments in order to enhance their response to decisions related to their work, and the need for the management of the company to satisfy the needs and desires of its employees.


Author(s):  
Taqiyah D. Insani ◽  
Abdul W. Al-Faizin ◽  
Muhammad N. H. Ryandono

This study investigates the contribution of Islamic banks and Islamic windows to thegrowth of the Nigerian economy. Data were obtained using structured questionnaires.379 copies of questionnaires were administered based on the sample size obtainedvia the use of Taro Yamane formula. 367 questionnaires were successfully retrieved.Variables such as deposit activities, loan activities, and perception of bank employeeswere also adopted as explanatory or independent variable and dependent variablerespectively. To support the study hypothesis were also formulated. For the analysis,measures of central tendency (tables, frequency and percentages) and inferentialstatistics (Logit Regression) were used. The result revealed that the variables (i.e.deposit and loan activities) have a positive impact on the growth of Nigeria’s economybecause the probability values of the variables (P=0.003 and 0.019) were less thanalpha (α =0.05) level of significance. In other words, this implies that Islamic banksand windows have largely supported private consumption, business investments of itscustomers, aid government spending via sharia bonds (sukuk) to fund developmentalprojects of its customers. The study concludes that Islamic banks and windows havecontributed towards the growth of the Nigeria’s economy. Furthermore, the studyrecommends that there is need for creating the necessary legal framework to ensureits smooth operations, intensify efforts on creating public awareness, rolling out moresharia compliant products that can take care of the peculiarities that exist in businessenvironment and training and retraining of staff on effective Islamic banking.


2021 ◽  
Vol 4 (2) ◽  
pp. 54-59
Author(s):  
Agbele G. ◽  
Onoriode O.H.

The study focused on the effect of Ouchi theory Z on the performance of selected Microfinance Banks in Warri Metropolis in Delta State. The hypothetical aim was to ascertain the type of relationship that exists between the variables. The population covered 50 staff (Senior and Junior) of the selected Microfinance Bank in the area under study. The instrument employed for data collection was through personal (face-to-face) discussion with the respondents. Positive and reliable results were obtained. The data was analyzed through tables and chi-square statistical technique. The findings revealed that negative correlation exists between Ouchi theory Z and performance of Microfinance Bank. Calculated value less than the critical value (0.722 < 3.84) was equally 0bserved. This connotes a negative relationship between the dependent and independent variable. Microfinance banks in the area under study have been operating independently without the application of Ouchi theory Z that encourages workers/employees satisfaction that result in an increase in productivity. The study recommended that team work should be encouraged among Microfinance Bank. There should be employee participation in decision making and strategic planning among Microfinance Banks. Again, constant and continuous communication (CCC) leadership style should be maintained between employees and employers of Microfinance Banks for maximum productivity.


Author(s):  
Penta Widyartati ◽  
Ira Setiawati ◽  
Ariyani Indriastuti

ABSTRACT   Corona Virus (Covid-19) not only harms humans in terms of health, but also has a big impact on the world economy. This study aims to analyze the impact caused by the covid-19 outbreak on the value of securities trading on the IDX and the rupiah exchange rate against the USD. The study was conducted through two stages, the first was to test the effect of the independent and dependent variables. The dependent variable in this study is the trade value, namely the daily trading value data on the Indonesia Stock Exchange from December 2019 to May 2020. As for the exchange rate variable as an independent variable, the data is taken on the BI page. The data is divided into two, namely data before the pandemic, represented by trade data from December 2019 to February 2020, and data during the pandemic period represented by trade data from March 2020 to May 2020. After testing the relationship between dependent and independent variables, research followed by a comparison, which compares the effect of the exchange rate on the value of trade on the IDX before the pandemic and during the pandemic. The results showed that there was a significant relationship between the exchange rate and the value of trade during the observation period before the pandemic, but in the event of a pandemic, this significant relationship no longer exists.Keywords                      : comparison; exchange rate; pandemic; trade value;Correspondence to        : [email protected] ABSTRAKVirus Corona (Covid-19) tidak hanya merugikan manusia dari segi kesehatan, tetapi juga berdampak besar bagi perekonomian dunia. Penelitian ini bertujuan untuk menganalisis dampak wabah Covid-19 terhadap nilai perdagangan efek di BEI dan kurs rupiah terhadap USD. Penelitian dilakukan melalui dua tahap, yang pertama adalah menguji pengaruh variabel independen dan dependen. Variabel dependen dalam penelitian ini adalah nilai perdagangan yaitu data nilai perdagangan harian di Bursa Efek Indonesia dari Desember 2019 hingga Mei 2020. Sedangkan untuk variabel kurs sebagai variabel independen data diambil dari laman BI. Data tersebut terbagi menjadi dua, yaitu data sebelum pandemi yang diwakili oleh data perdagangan bulan Desember 2019 hingga Februari 2020, dan data selama periode pandemi diwakili oleh data perdagangan dari bulan Maret 2020 hingga Mei 2020. Setelah dilakukan pengujian hubungan antara variabel dependen dan independen, penelitian dilanjutkan dengan perbandingan, yaitu membandingkan pengaruh kurs terhadap nilai perdagangan di BEI sebelum pandemi dan saat pandemi. Hasil penelitian menunjukkan bahwa terdapat hubungan yang signifikan antara kurs dan nilai perdagangan selama periode observasi sebelum pandemi, namun pada saat terjadi pandemi, hubungan yang signifikan tersebut tidak ada lagi.Kata Kunci : pandemi; perbandingan; kurs; nilai perdagangan.


2021 ◽  
Vol 12 (1) ◽  
pp. 141-174
Author(s):  
Heni Noviarita ◽  
Roslee Bin Ahmad ◽  
Idzam Fautau

Abstract:  The development of Islamic Banks increased rapidly. Based on assets, profitability, market share, and others. They were followed by internal management, such as an expansion of the facilities and services. On the other hand, considering Islamic Banks’ human resources is very important in realizing the vision and mission. As a result, they must be improving the worker's performance on the goals. This research used a quantitative approach with the independent variable are leadership, working discipline, motivation, and wages. The dependent variable used in this research is employee performance. The result showed that leadership, working discipline, motivation, and wages significantly affect the employee enterprise. It can be seen from the magnitude of t count of 45.804 t table of 2.51 with a significance (sig) of 0.000 0.05. Simultaneously critical in the leadership thorough giving higher wage and the reward encouraged workers’ motivation, discipline to increase workers’ performance. As a result, those variables can improve employee performance to achieve a manner together in Bank BRI Syariah Tugumulyo Branch, Bandar Lampung, South Sumatra. The conclusion stated that the independent variables affected the workers' enterprise. Therefore, as a result, these models are very suitable for improving banks’ workers to achieve their goals.Abstrak: Perkembangan Bank Syariah meningkat pesat. Berdasarkan aset, profitabilitas, pangsa pasar, dan lain-lain. Disusul dengan manajemen internal, seperti perluasan fasilitas dan layanan. Di sisi lain, mengingat sumber daya manusia Bank Syariah sangat penting dalam mewujudkan visi dan misi. Akibatnya, mereka harus meningkatkan kinerja pekerja pada tujuan. Penelitian ini menggunakan pendekatan kuantitatif dengan variabel bebas yaitu kepemimpinan, disiplin kerja, motivasi, dan upah. Variabel terikat yang digunakan dalam penelitian ini adalah kinerja karyawan. Hasil penelitian menunjukkan bahwa kepemimpinan, disiplin kerja, motivasi, dan upah berpengaruh signifikan terhadap karyawan perusahaan. Hal ini terlihat dari besarnya t hitung sebesar 45,804 t tabel sebesar 2,51 dengan signifikansi (sig) sebesar 0,000 0,05. Sekaligus kritis dalam kepemimpinan menyeluruh memberikan upah yang lebih tinggi dan penghargaan mendorong motivasi pekerja, disiplin untuk meningkatkan kinerja pekerja. Sehingga variabel-variabel tersebut dapat meningkatkan kinerja pegawai untuk berprestasi secara bersama-sama di Bank BRI Syariah Cabang Tugumulyo, Bandar Lampung, Sumatera Selatan. Kesimpulannya menyatakan bahwa variabel independen berpengaruh terhadap perusahaan pekerja. Oleh karena itu, sebagai hasilnya, model ini sangat cocok untuk meningkatkan pekerja bank untuk mencapai tujuan mereka. 


SAGE Open ◽  
2020 ◽  
Vol 10 (2) ◽  
pp. 215824402091951 ◽  
Author(s):  
Bashir Ahmad Fida ◽  
Umar Ahmed ◽  
Yousuf Al-Balushi ◽  
Dharmendra Singh

This study attempts to examine the impact of service quality on customer loyalty and customer satisfaction using the SERVQUAL model for four main Islamic banks in the Sultanate of Oman. This is a quantitative nature of a study, which involved a structured, self-administered questionnaire based on a convenience sampling method gathering data from 120 customers of Islamic banks in Oman. The study data were analyzed using SPSS, and the reliability coefficient (Cronbach’s alpha) was established. The correlation analysis examined the significant relationships among the study variables. The impact of service quality dimensions on customer satisfaction was captured through regression analysis. The key findings of the study revealed that the respondents showed on average an “Agree” response in the five areas, namely, tangibles, responsiveness, reliability, assurance, and empathy. The correlation results depicted a significant relationship between the three variables: service quality, customer satisfaction, and customer loyalty. Similarly, regression results demonstrated that empathy and responsiveness dimensions have a significant positive impact on customer satisfaction. It is, therefore, recommended that banks should focus more on empathy and responsiveness considering the significant relationship of these two variables on customer satisfaction. However, banks should not neglect the importance of other variables such as reliability, assurance, and tangibles that are revealed as important by responses of the participants for the bank’s provisions.


2020 ◽  
Vol 7 (1) ◽  
pp. 1
Author(s):  
Ashraf Elsafty ◽  
Abdelaziz Tahon

This paper attempts to explore the impact of corporate social responsibility activities on organizational performance through focusing on Turkish Islamic banks as a dynamic organization and growing at high rate over past two decades. The paper focused also on Turkish Islamic banks stakeholders’ area which reflect the bank performance and CSR activities and how to monitor the impact through many tools, to explore this relationship, CSR activates used as the independent variable and organizational performance as the dependent variable within the theoretical framework and hypotheses addressed by the paper investigation. then depending on narrative approach of data collection through interviews, with different segments of stakeholders and discussions based on direct questions according to each segment type. Paper explained CSR definitions and theories, discussed its relationship with modern global trends and focused on stakeholder approach for explaining the real meaning of CSR. As this approach concerned about stakeholders needs and reflects the corporation interest from them. The paper used the stakeholders’ approach in measuring social responsibility, where the impact of social responsibility was known through the direct approach towards the stakeholders. While for organizational performance focused on tools and models that measure performance, using the balanced score cards to apply it on the study through its four major sides (financial, operations, customers and research & development). Major recommendations focused on critical need of CSR deployment, with clear function/department in chars, CRS impact reputation directly, and the high demand on Islamic banking services may decline by time, but it can be maintained through CSR activities.


sjesr ◽  
2021 ◽  
Vol 4 (1) ◽  
pp. 539-544
Author(s):  
Mubashrah Jamil ◽  
Zunaira Fatima Syeda ◽  
Haji Karim Khan

Private or additional tutoring has a greater impact on learning. It is more frequent among the secondary school students of Science and Mathematics. The purpose of this study was to explore the impact of additional tutoring on the academic achievements of Grad 9 students in Mathematics. In this study, there was one independent variable i. e. additional tuition, and one dependent variable academic achievement. A self-developed questionnaire was administered to conveniently sampled students of three public and one private school from district Sargodha. In total 118 students responded. The research hypothesis was ‘there is no significant relationship between additional tuition and academic achievement’. Collected data were analyzed at α=0.05 (the level of significance) to test the hypothesis. Although nonparametric statistic (Spearman rho and Kruskal-Wallis) was suitable to the type of data we had; nevertheless, we calculated parametric statistic (Pearson r and ANOVA) as well, using SPSS to have a comparative look at the two different types of statistic. Based on our analyses we reject the null hypotheses i. e. there is no significant relationship between additional tuition and academic achievement. We, henceforth, conclude that the additional tuition has a greater impact on the achievement of 9th graders in Mathematics. Thus, we recommend increasing the sample size. A similar investigation in other institutes of higher education could also be an extension to our study. The study may be carried out by adding more variables to academic achievement.


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