scholarly journals Study on the Influence of Customers’ Risk Perception on the Use of Leasing Services Based on the Burden of Ownership

2017 ◽  
Vol 10 (2) ◽  
pp. 147 ◽  
Author(s):  
Jutamart Limsupanark ◽  
Xu Ming ◽  
Pimyada Pangam
Keyword(s):  
Risk Perception ◽  
Intention To Use ◽  
Social Risk ◽  
Economic Risk ◽  
Performance Risk ◽  
Car Rental ◽  
Car Rental Industry ◽  
The Right ◽  
Risk Dimensions ◽  
Psychological Risk

Rental service refers to the provision of the right to use the goods for the customer, and do not need to have ownership, such as the car rental industry, is now growing rapidly. This service is provided to avoid the so-called "customers to bear the burdens of ownership", such as the product has to take the risk and responsibility. However, the use of issues such as risk perception and subsequent customer facing to obtain the ownership of the products of leasing services need further study. Based on the theory of risk perception, we propose five risk dimensions (economic risk, performance risk, psychological risk, time risk and social risk). They have an impact on customer’s decision in rental service. Through the analysis of the data obtained by the investigation, we examined the hypothesis. The results proved that the decision of customer to obtain the ownership is affected by the five kinds of risk perception factors; while the ownership intention declines, the intention to use rental service will increase.

Indian consumers’ risk perception in buying green products: the case of LED light bulbs

2018 ◽  
Vol 30 (4) ◽  
pp. 927-951 ◽  
Author(s):  
Sujit Kumar Ray ◽  
Sangeeta Sahney
Keyword(s):  
Risk Perception ◽  
Financial Risk ◽  
Social Risk ◽  
Green Products ◽  
Content Type ◽  
Performance Risk ◽  
Indian Consumers ◽  
And Performance ◽  
Psychological Risk ◽  
Overall Risk

PurposeThe purpose of this paper is to examine how the various perceived risk facets such as financial risk, performance risk, psychological risk, social risk, and physical risk influence the Indian consumers’ perceived overall risk during the purchase of green products such as energy-efficient LED light bulbs.Design/methodology/approachA self-administered questionnaire comprising a total of 29 items was employed over a sample of 272 respondents. The structural equation modeling using partial least squares was used for data analysis.FindingsPsychological risk emerged as the most influential of the various risk facets in affecting perceived overall risk. Financial, physical, and performance risks emerged as the second, third, and fourth most influential risk facets, respectively, which affect the perceived overall risk. Surprisingly, social risk did not emerge as an influential facet when it comes to affecting perceived overall risk. Further, psychological and financial risks appeared to have a positive medium-level influence on the perceived overall risk, whereas physical and performance risks appeared to have a positive weak influence on the perceived overall risks. The influence of financial risk on the perceived overall risk was found to be partially mediated by performance risk.Originality/valueThe study is unique in the sense that it reflects the risk perception of potential consumers in one of the largest emerging markets of the world, when it comes to purchase of green products.

Customers’ Risk Perception Towards Electronic Banking Services

2019 ◽  
Vol 118 (11) ◽  
pp. 424-432
Author(s):  
SK.Saravanan
Keyword(s):  
Risk Perception ◽  
Perceived Risk ◽  
Credit Card ◽  
Financial Risk ◽  
Internet Banking ◽  
Social Risk ◽  
Security Risk ◽  
Electronic Banking ◽  
Risk Dimensions ◽  
Psychological Risk

The main aim of this study is to measure the factors which influence the risk perception of customers while using electronic banking channel. The significant findings of this study are, internet banking is having high risk assumed by most of the respondents. Based on the risk dimensions, financial risk influencing more compared to the other types of risk. Most of the respondents are assuming that financial risk and psychological risk is more in credit card. Performance risk is more in a debit card, time risk, psychological risk, security risk and social risk are huge in internet banking. Financial risk is the mediating factor for determining the perceived risk of electronic banking customers.

scholarly journals Post COVID-19 Pandemic International Travel: Does Risk Perception and Stress-Level Affect Future Travel Intention?

2021 ◽  
Vol 24 (1) ◽  
pp. 1
Author(s):  
Ahmad Febri Falahuddin ◽  
Clare Teroviel Tergu ◽  
Rachele Brollo ◽  
Ratih Oktri Nanda
Keyword(s):  
Risk Perception ◽  
Stress Level ◽  
Financial Risk ◽  
International Travel ◽  
Future Market ◽  
Social Risk ◽  
Travel And Tourism ◽  
Physical Risk ◽  
Psychological Risk ◽  
The Relationship

The COVID-19 pandemic has extremely affected several industries including international travel and tourism. Many scholars have tried to describe the cause-effects of this major phenomenon. This study majorly aims to explore the relationship between risk perception and travel intention where stress level prone to COVID-19 quarantine serves as a moderating factor. The researchers believed that the influence of the dimensions of risk perception including social risk, psychological risk, physical risk, performance risk, financial risk and time risk on travel intention will be significant when the variable of stress level intervenes. This paper used a quantitative approach involving 409 respondents around the world. The data were gathered via online questionnaires facilitated by Google form and Wenjuanxing. The respective questionnaires were available in five languages (Chinese, English, Italian, French and Indonesian). Both descriptive and inferential statistics were used to analyze the data. The outcome of the hierarchical multiple regression (HMR) test resulted in a positive connection between all independent variables and travel intention simultaneously but not partially. The uppermost influence was found in social risk. Meanwhile, financial risk and time risk indicate no significant relationship. Lastly, the researchers believe that understanding the relationships between the variables of this study would be beneficial for the DMOs to predict the future market and rearrange strategies after being affected by the pandemic.

Users and non-users of P2P accommodation

2019 ◽  
Vol 10 (3) ◽  
pp. 369-382 ◽  
Author(s):  
Dan Huang ◽  
Xinyi Liu ◽  
Dan Lai ◽  
Zhiyong Li
Keyword(s):  
Perceived Risk ◽  
Behavioral Intentions ◽  
Risk Perceptions ◽  
Social Risk ◽  
Collaborative Consumption ◽  
Content Type ◽  
Perceived Risks ◽  
Targeted Marketing ◽  
Risk Dimensions ◽  
Psychological Risk

Purpose To better understand what inhibits people from participating in collaborative consumption, this paper aims to develop research models of users and non-users to examine the relationship between perceived risks and intentions to use peer-to-peer (P2P) accommodation. Moreover, differences of risk perceptions and behavioral intentions between P2P accommodation users and non-users were identified. Design/methodology/approach The method of convenience sampling was used to collect data. Excluding the invalid questionnaires, 520 were kept for further analysis. In this paper, SPSS and partial least squares (PLS) were used to analyze the data. Findings The findings highlighted the important role of perceived risks in determining tourists’ intentions to use P2P accommodation. The results showed that non-users have higher perceived risks in regards to all four risk dimensions (psychological risk, physical risk, performance risk and social risk), and they also have significantly lower behavioral intentions to use P2P accommodation than the users. For users, only the psychological risk has significant negative effects on behavioral intentions, while for non-users, both psychological and physical risks are important inhibitors. Originality/value This paper contributes to a better understanding of the antecedents that influence consumers’ participation in collaborative consumption in the P2P accommodation domain. Second, it extends the literature on perceived risk by discussing users and non-users in this market. Finally, this research provides insights into the P2P accommodation market in China, which enables online travel platforms to develop targeted marketing strategies.

DIMENSI-DIMENSI PERSEPSI RISIKO KESELURUHAN KONSUMEN

2012 ◽  
Vol 7 (2) ◽  
pp. 115
Author(s):  
Retno Wulandari
Keyword(s):  
Perceived Risk ◽  
Financial Risk ◽  
Multiple Regression Model ◽  
Social Risk ◽  
Laptop Computer ◽  
Perception Of Risk ◽  
Computer Data ◽  
Risk Dimensions ◽  
Psychological Risk ◽  
Consumer's Perception

This study examined a model of determinants of consumer’s perception of risk of frequentlyused product, laptop computer. Data was gathered from the survey questionnaire. The samplewas drawn upon students at major school of business, conveniently. Three indicators wereused to capture overall risk, and three for each of six risk dimensions. Using six variablesthat had been presumed by researches, multiple regression model was developed for thisanalysis. This study showed that only social risk, financial risk and psychological risk weredetermining factors of overall perceived risk. These imply to marketer that they should relyon these risks that predominantly affect in consumer buying decision.Keywords: perception of risk, social risk, financial risk, psychological risk.

Prioritization of multi-dimensional risk for digital services using the generalized analytic network process

2019 ◽  
Vol 21 (2) ◽  
pp. 146-163 ◽  
Author(s):  
Syed Ziaul Mustafa ◽  
Arpan Kumar Kar
Keyword(s):  
Financial Risk ◽  
Smart Cities ◽  
Analytic Network Process ◽  
Social Risk ◽  
Content Type ◽  
Digital Services ◽  
Performance Risk ◽  
Physical Risk ◽  
Network Process ◽  
Psychological Risk

PurposeIn current times, organizations operating in emerging economies are providing digital services to its citizen the internet. Literature indicates that digital services are facing major challenges with respect to its adoption among users groups due to the perceived risks.Design/methodology/approachWith the use of generalized analytic network process (GANP), prioritization of different dimensions of risk has been done on the basis of an empirical survey among user groups in India.FindingsThe result indicates that dimensions like privacy risk, performance risk and financial risk are more important risks across digital services models. However, physical risk, social risk, psychological risk and time risk are comparatively less important risks across digital services. This research also finds out that the end users are reluctant to provide their personal information.Research limitations/implicationsThe sample size is relatively small which limits generalizability of results beyond India. However, an application of GANP has been showcased for empirical research.Practical implicationsThe research outcome can help managers in deciding which dimensions of risk are more important for digital service delivery and thus facilitate adoption.Originality/valueThis paper focused on the different facets of risk perceived by consumers, toward the digital services available in smart cities. Perceived risk dimensions such as privacy risk, performance risk, financial risk, physical risk, social risk, psychological risk and time risk have shown that there is a need to prioritize these risks to the digital services which is offered to the residents of the smart cities.

scholarly journals PERSEPSI RISIKO ATAS IMBAUAN SOCIAL DISTANCING AKIBAT PANDEMI COVID-19

2021 ◽  
Vol 5 (2) ◽  
pp. 59-71
Author(s):  
Umar Yahya ◽  
Adnan Adnan Achiruddin Saleh
Keyword(s):  
Social Risk ◽  
Social Distancing ◽  
Purposive Sampling ◽  
Performance Risk ◽  
Physical Risk ◽  
Psychological Risk ◽  
Finance Risk

Penelitian ini bertujuan untuk menggambarkan persepsi risiko masyarakat atas pandemi Covid-19 dan imbauan social distancing di Kabupaten Sidenreng Rappang (Sidrap), Sulawesi Selatan. Temuan penelitian diharapkan memberi rekomendasi gagasan kepada pemangku kepentingan. Penelitian ini menggunakan data berupa data primer dengan menyebarkan kuesioner secara online. Jumlah sampel mempertimbangkan jumlah perumahan sebagai populasi yaitu 5.989. Jumlah responden penelitian adalah 105. Teknik sampling adalah purposive sampling. Teknik analisis data adalah deskriptif kuantitatif, menggunakan program SPSS. Hasil penelitian menunjukkan dari keenam tipe persepsi risiko menunjukkan bahwa psychological risk (risiko psikologis) termasuk kategori sangat tinggi yakni 82.34%, Physical risk (risiko fisik) termasuk kategori tinggi yakni 71.45%, dan performance risk (risiko realitas informasi), finance risk (risiko keuangan), time-losss risk (risiko kehilangan waktu), social risk (risiko sosial) berada pada kategori sedang dengan masing-masing persentasi yakni 49.63%, 57.29%, 55.94%, 44.46%. Data ini bisa dipahami bahwa semakin tinggi persentase berarti semakin tinggi persepsi risiko masyarakat dan begitupun sebaliknya.

Growth of prefrontal and limbic brain regions and anxiety disorders in children born very preterm

2021 ◽  
pp. 1-12
Author(s):  
Courtney P. Gilchrist ◽  
Deanne K. Thompson ◽  
Bonnie Alexander ◽  
Claire E. Kelly ◽  
Karli Treyvaud ◽  
...  
Keyword(s):  
Anxiety Disorder ◽  
Anxiety Disorders ◽  
Orbitofrontal Cortex ◽  
Developmental Trajectories ◽  
Brain Regions ◽  
Social Risk ◽  
Intracranial Volume ◽  
Total Brain Volume ◽  
Very Preterm ◽  
The Right

Abstract Background Children born very preterm (VP) display altered growth in corticolimbic structures compared with full-term peers. Given the association between the cortiocolimbic system and anxiety, this study aimed to compare developmental trajectories of corticolimbic regions in VP children with and without anxiety diagnosis at 13 years. Methods MRI data from 124 VP children were used to calculate whole brain and corticolimbic region volumes at term-equivalent age (TEA), 7 and 13 years. The presence of an anxiety disorder was assessed at 13 years using a structured clinical interview. Results VP children who met criteria for an anxiety disorder at 13 years (n = 16) displayed altered trajectories for intracranial volume (ICV, p < 0.0001), total brain volume (TBV, p = 0.029), the right amygdala (p = 0.0009) and left hippocampus (p = 0.029) compared with VP children without anxiety (n = 108), with trends in the right hippocampus (p = 0.062) and left medial orbitofrontal cortex (p = 0.079). Altered trajectories predominantly reflected slower growth in early childhood (0–7 years) for ICV (β = −0.461, p = 0.020), TBV (β = −0.503, p = 0.021), left (β = −0.518, p = 0.020) and right hippocampi (β = −0.469, p = 0.020) and left medial orbitofrontal cortex (β = −0.761, p = 0.020) and did not persist after adjusting for TBV and social risk. Conclusions Region- and time-specific alterations in the development of the corticolimbic system in children born VP may help to explain an increase in anxiety disorders observed in this population.

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