scholarly journals The Characteristic and Success Factors of an Organizational Memory Information System

2009 ◽  
Vol 2 (1) ◽  
Author(s):  
Saidatul Rahah Hamidi ◽  
Kamaruzaman Jusoff
Keyword(s):  
Information System ◽  
Success Factors ◽  
Organizational Memory

scholarly journals Critical Success Factors of Hospital Management Information System (HMIS) Implementation in Developing Countries

2019 ◽  
Vol 8 (10S) ◽  
pp. 394-398
Keyword(s):  
Information System ◽  
Developing Countries ◽  
Management Information System ◽  
Success Factors ◽  
Swot Analysis ◽  
Hospital Management ◽  
Developed Countries ◽  
Success Factor ◽  
Management Information ◽  
Critical Success

Hospital Management Information System (HMIS) was a proficient tool to improve the quality of care by increasing the services effectiveness and efficiency in hospital. Unfortunately, the utilization of HMIS in developing countries was yet to be maximized when compared to that in developed countries. This study aimed to identify the critical success factor in implementing HMIS through SWOT (Strength, Weakness, Opportunity, and Threat) analysis. SWOT analysis is a powerful approach for evaluating the strengths and weaknesses of an entity from internal perspective, as well as the opportunities and threats from external perspective. The analysis showed that HMIS have the ability to provide more accurate data, timely available, faster documentation retrieval compared to paper-based system, and those considered as the HMIS implementation strengths. Competition in the hospital industry and government policies open the opportunity for immediate implementation of HMIS. Despite the benefits from implementing HMIS, the transition from the old to the new system has been rather slow. The hospital readiness from extra funding need, lack of skilled personnel, inadequate infrastructure to support system were a form of HMIS implementation weaknesses. External factors such as existing culture, technologies providers which underestimated healthcare complexity, also lack of communication and collaboration across organization became an obstacle that threatens HMIS implementation.

scholarly journals IPTEKS PENERAPAN DAN MANFAAT TEKNOLOGI INFORMASI TERHADAP PROSES BISNIS PERBANKAN PADA PT. BANK RAKYAT INDONESIA (PERSERO) TBK. KANTOR CABANG MANADO

2018 ◽  
Vol 2 (02) ◽  
Author(s):  
Valencia Matthew Anis ◽  
Steven J. Tangkuman
Keyword(s):  
Information Technology ◽  
Information System ◽  
Business Process ◽  
Success Factors ◽  
Business Processes ◽  
Company Performance ◽  
Business World ◽  
Business Information ◽  
Banking Business ◽  
Branch Office

The use of information technology plays an important role in the company's business processes. One of the success factors of company performance is the optimal use or application of information technology. Especially in banking business process activities, the use of information technology is one of the weapons in competition in the banking business world. In this article Bank BRI, which is one of the largest banking companies in Indonesia, also relies on information technology in the continuity of its business processes. In this article, we will discuss about the application of the Bank BRI Manado branch office’s Information Technology and its benefits in the continuity of banking business processes. In this case the BRI bank Manado branch office uses a variety of information systems in the banking business processes that will be explained in this article.Keywords : Business Processes, Information Technology, Banking business, Information System, Bank

Information System Projects for Higher Education Management

2019 ◽  
pp. 120-150
Author(s):  
Gabriela Gerón-Piñón ◽  
Pedro Solana-González ◽  
Daniel Pérez-González ◽  
Sara Trigueros-Preciado
Keyword(s):  
Higher Education ◽  
Information System ◽  
Latin America ◽  
Success Factors ◽  
Higher Education Institutions ◽  
Higher Education Management ◽  
Education Management ◽  
Is Implementation ◽  
Critical Success ◽  
The World

This chapter studies the challenges that higher education institutions (HEIs) in Latin America face for the implementation of information systems (IS), highlighting specific characteristics of the region compared with other parts of the world. The study evidences distinctives of universities in comparison with other type of industries that need to be considered for the implementation of IS. Critical success factors and barriers for IS implementation projects are also recognized through a compilation of the experience of experts who have participated in projects in 14 countries in the region. It is intended that this work research will serve as a reference for institutions that are seeking the implementation of IS, and that it will also serve as guide for interested stakeholders—academics, researchers, administrators, and managers—to start such projects and ensure the understanding of the conditions required that will help them succeed.

A Case Study on Assessing the Readiness of Professional Services Company to Build an Organizational Memory Information Systems

2005 ◽  
pp. 36-50
Author(s):  
Hani Abdel-Aziz ◽  
Khaled Wahba
Keyword(s):  
Information System ◽  
Corporate Culture ◽  
Professional Services ◽  
Organizational Memory ◽  
High Turnover ◽  
Information System Success ◽  
Information System Success Model ◽  
Key Issues ◽  
To Come ◽  
Service Data

The information system (IS), which supports capturing, gathering, and distribution of knowledge, is one component of organizational memory; and it is defined as an organizational memory information system (OMIS). The professional services (PS) division of an IT company, “CITE,”1 in Egypt was suffering from knowledge loss due to a high turnover rate. The objective of this case is to highlight the factors that could help “CITE” to develop an efficient OMIS service. Data were collected from the internal structure of the PS division, where all employees were interviewed in order to come up with the appropriate factors that need improvement. Based on the Organizational Memory Information System Success Model developed by Jennex, Olfman, and Pituma (1998), the research highlighted key issues that should be taken into consideration when developing an OMIS for the PS division of “CITE.” The main findings that were affecting the development of an efficient OMIS were mainly training, management of OMIS, communication, technology, and corporate culture.

Successful Health Information System Implementation

2011 ◽  
pp. 1103-1111
Author(s):  
Kristiina Häyrinen
Keyword(s):  
Information System ◽  
Project Management ◽  
Information Systems ◽  
Health Information ◽  
Success Factors ◽  
Health Information System ◽  
Implementation Process ◽  
Initial System ◽  
System Implementation ◽  
End User

A Standish Group (1994) study showed that only 16% of all information technology projects come in on time and within budget. The situation is not better concerning health information systems. Many health information system implementations are less than completely successful (Berg, 2001; Giuse & Kuhn, 2003; Lorenzi & Riley, 2003). In this article, the health information system means “a system, whether automated or manual, that comprises people, machines and /or methods organized to collect, process, transmit, and disseminate” data that represent user information in healthcare (Kuhn & Giuse, 2001, pp. 275). What is successful implementation and whose success is measured? Successes can be measured in many ways. Delone and McLean have been finding out the success factors of management information system which are also applicable to health information system. The success factors are: system qualities, e.g., the ease of use or time savings, information quality, e.g., completeness or data accuracy, usage, e.g., the frequency of use or the number of entries, user satisfaction, e.g., user-friendliness or overall satisfaction, individual impact, e.g., changed work practices or direct benefits and organizational impact, e.g., communication and collaboration or impact on patient care. Furthermore, user involvement during system development, implementation and organizational culture have been identified as possible factors measuring the success. However, the need for further research to determine which attributes are the most useful ones in measuring success has also been revealed. (van der Meijden, Tange, Troost & Hashman, 2003). The different phases in implementation process are, in general, user needs and requirements analysis (specification), system design, initial system implementation and testing (Ahmad, Teater, Bentley, Kuehn, Kumar, Thomas & Me-khjian, 2002; Schuster, Hall, Couse, Swayngim & Kohatsu, 2003; Souther, 2001). The system requirements analysis includes workflow analysis, and the initial system implementation includes the technical installation of the information system, integration of the information system to other information systems and users’ training. Project management is an important factor in every phase of the implementation project. The purpose of this article is to highlight the health information system implementation process from end-user perspective. Which factors are crucial in the implementation process from the point of view of the end-users? How does project management contribute to the implementation process, what is the role of the end-user in system designing and how does training effect the information system implementation?

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