The Organizational Memory Information System PRINCE

2000 ◽  
pp. 236-250 ◽  
Author(s):  
Arndt Kuhlmann ◽  
Wolfgang Deiters
Keyword(s):  
Information System ◽  
Organizational Memory

A Case Study on Assessing the Readiness of Professional Services Company to Build an Organizational Memory Information Systems

2005 ◽  
pp. 36-50
Author(s):  
Hani Abdel-Aziz ◽  
Khaled Wahba
Keyword(s):  
Information System ◽  
Corporate Culture ◽  
Professional Services ◽  
Organizational Memory ◽  
High Turnover ◽  
Information System Success ◽  
Information System Success Model ◽  
Key Issues ◽  
To Come ◽  
Service Data

The information system (IS), which supports capturing, gathering, and distribution of knowledge, is one component of organizational memory; and it is defined as an organizational memory information system (OMIS). The professional services (PS) division of an IT company, “CITE,”1 in Egypt was suffering from knowledge loss due to a high turnover rate. The objective of this case is to highlight the factors that could help “CITE” to develop an efficient OMIS service. Data were collected from the internal structure of the PS division, where all employees were interviewed in order to come up with the appropriate factors that need improvement. Based on the Organizational Memory Information System Success Model developed by Jennex, Olfman, and Pituma (1998), the research highlighted key issues that should be taken into consideration when developing an OMIS for the PS division of “CITE.” The main findings that were affecting the development of an efficient OMIS were mainly training, management of OMIS, communication, technology, and corporate culture.

Knowledge Management Success Models

2011 ◽  
pp. 32-40 ◽  
Author(s):  
Murray E. Jennex
Keyword(s):  
Information System ◽  
Knowledge Management ◽  
Knowledge Creation ◽  
Organizational Memory ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Organizational Processes ◽  
The Past ◽  
Ict System ◽  
Service Components

Alavi and Leidner (2001, p. 114) defined knowledge management systems (KMSs) as “IT-based systems developed to support and enhance the organizational processes of knowledge creation, storage/retrieval, transfer, and application.” They observed that not all KM initiatives will implement an IT solution, but they support IT as an enabler of KM. Maier (2002) expanded on the IT concept for the KMS by calling it an ICT system that supported the functions of knowledge creation, construction, identification, capturing, acquisition, selection, valuation, organization, linking, structuring, formalization, visualization, distribution, retention, maintenance, refinement, evolution, access, search, and application. Stein and Zwass (1995) define an organizational memory information system (OMIS) as the processes and IT components necessary to capture, store, and bring to bear knowledge created in the past on decisions currently being made. Jennex and Olfman (2004) expanded this definition by incorporating the OMS into the KMS and adding strategy and service components to the KMS.

Knowledge Management Success Models

2010 ◽  
pp. 763-771
Author(s):  
Murray E. Jennex
Keyword(s):  
Information System ◽  
Knowledge Management ◽  
Knowledge Creation ◽  
Organizational Memory ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Organizational Processes ◽  
The Past ◽  
Ict System ◽  
Service Components

Alavi and Leidner (2001, p. 114) defined knowledge management systems (KMSs) as “IT-based systems developed to support and enhance the organizational processes of knowledge creation, storage/retrieval, transfer, and application.” They observed that not all KM initiatives will implement an IT solution, but they support IT as an enabler of KM. Maier (2002) expanded on the IT concept for the KMS by calling it an ICT system that supported the functions of knowledge creation, construction, identification, capturing, acquisition, selection, valuation, organization, linking, structuring, formalization, visualization, distribution, retention, maintenance, refinement, evolution, access, search, and application. Stein and Zwass (1995) define an organizational memory information system (OMIS) as the processes and IT components necessary to capture, store, and bring to bear knowledge created in the past on decisions currently being made. Jennex and Olfman (2004) expanded this definition by incorporating the OMS into the KMS and adding strategy and service components to the KMS.

Designing OMIS-Based Collaboration for Learning Organizations

2005 ◽  
pp. 827-830
Author(s):  
Kam Hou Vat
Keyword(s):  
Information System ◽  
Organizational Knowledge ◽  
Business Environment ◽  
Organizational Memory ◽  
Business Community ◽  
Web Based ◽  
Knowledge Based ◽  
Knowledge Culture ◽  
Knowledge Based Economy ◽  
Organizational Resource

Today, the view that knowledge is a valuable organizational resource has become widely recognized and accepted in the business community. This is largely due to the emergence of the knowledge-based economy (OECD, 1996), characterized by a highly competitive and turbulent business environment. One consequence is the increase in organizations’ efforts to deliberately manage knowledge. Organizations are realizing that their competitive edge is mostly the intellectual capital (brainpower) (Stewart, 1997) of their employees, and they are particularly interested in harnessing their human resources in order to stay ahead of the pack, through their soaring attention on specific aspects of knowledge management (De Hoog, van Heijst, van der Spek et al., 1999), which deals with the conceptualization, review, consolidation, and action phrases of creating, securing, combining, coordinating, and retrieving knowledge. Undeniably, with Web-based and intranet technologies (Dunn & Varano, 1999), the connectivity and possible sharing of organizational knowledge (bits and pieces of individual know-how scattered throughout the organization) are greatly enabled to cultivate the knowledge culture of the organization. In a knowledge-creating organization (Nonaka & Takeuchi, 1995), employees are expected to continually improvise and invent new methods to deal with unexpected difficulties, and to solve immediate problems and share these innovations with other employees through some effective communication channels or knowledge-transfer mechanisms. In fact, complete organizational knowledge is created only when individuals keep modifying their knowledge through interactions with other organizational members. The challenge that organizations now face is how to devise suitable information system (IS) support (Vat, 2000, 2002a, 2002b) to turn the scattered, diverse knowledge of their people into well-documented knowledge assets ready for deposit and reuse to benefit the whole organization. This article presents some learning organization perspectives of employee-based collaboration through the design of a specific IS support called the organizational memory information system—hence, the term OMIS.

A Framework for a Dynamic Organizational Memory Information System

1999 ◽  
Vol 9 (2-3) ◽  
pp. 189-203
Author(s):  
Henry Linger ◽  
Frada Burstein ◽  
Arkady Zaslavsky ◽  
Nick Crofts
Keyword(s):  
Information System ◽  
Organizational Memory

Knowledge Management Success Models

2011 ◽  
pp. 429-435 ◽  
Author(s):  
Murray E. Jennex
Keyword(s):  
Information System ◽  
Knowledge Management ◽  
Knowledge Creation ◽  
Organizational Memory ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Organizational Processes ◽  
The Past ◽  
Ict System ◽  
Service Components

Alavi and Leidner (2001, p. 114) defined knowledge management systems (KMSs) as “IT-based systems developed to support and enhance the organizational processes of knowledge creation, storage/retrieval, transfer, and application.” They observed that not all KM initiatives will implement an IT solution, but they support IT as an enabler of KM. Maier (2002) expanded on the IT concept for the KMS by calling it an ICT system that supported the functions of knowledge creation, construction, identification, capturing, acquisition, selection, valuation, organization, linking, structuring, formalization, visualization, distribution, retention, maintenance, refinement, evolution, access, search, and application. Stein and Zwass (1995) define an organizational memory information system (OMIS) as the processes and IT components necessary to capture, store, and bring to bear knowledge created in the past on decisions currently being made. Jennex and Olfman (2004) expanded this definition by incorporating the OMS into the KMS and adding strategy and service components to the KMS.

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