Toward the Service-oriented Transformation of the Manufacturing Firms in Taiwan

2016 ◽  
Vol 2016 (1) ◽  
pp. 10901
Author(s):  
Yi Chang Yang
Keyword(s):  
Manufacturing Firms ◽  
Service Oriented

Promoting logistics performance in Vietnam-based manufacturing firms

2019 ◽  
Vol 49 (1) ◽  
pp. 52-74 ◽  
Author(s):  
Tuan Luu
Keyword(s):  
Structural Equation ◽  
High Performance ◽  
Manufacturing Firms ◽  
Equation Modeling ◽  
Work Systems ◽  
Content Type ◽  
Positive Effects ◽  
Service Oriented ◽  
Business Setting ◽  
Business Departments

PurposeThe purpose of this paper is to investigate how service-oriented high-performance work systems (HPWSs) contribute to logistics performance and the mediation mechanisms underlying this relationship.Design/methodology/approachEmployees and their managers from logistics departments and/or business departments of manufacturing firms in the Vietnamese business setting were recruited as participants in the data collection. Structural equation modeling was employed for the data analysis.FindingsService-oriented HPWSs demonstrated the positive effects on logistics performance via serving culture. Serving culture was found to have the positive link with logistics performance via the mediating roles of collective role breadth self-efficacy and collective customer knowledge.Originality/valueThe current research extends the logistics management research by identifying service-oriented HPWSs as an antecedent of logistics performance as well as the mediation mechanisms underlying this effect.

Motives and performance outcomes of mass customization capability: evidence from Chinese manufacturers

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hongyan Sheng ◽  
Taiwen Feng ◽  
Lucheng Chen ◽  
Dianhui Chu ◽  
Weijie Zhang
Keyword(s):  
Economic Performance ◽  
Mass Customization ◽  
Design Methodology ◽  
Performance Outcomes ◽  
Manufacturing Firms ◽  
Two Dimensions ◽  
Performance Model ◽  
Content Type ◽  
Service Oriented ◽  
And Performance

PurposeThe purpose of this study aims to develop and test a motives-mass customization (MC) capability-performance model by dividing MC capability into product-oriented MC capability and service-oriented MC capability.Design/methodology/approachThis research tests the hypothesized relationships using survey data from 277 Chinese manufacturing firms.FindingsThe results indicate that instrumental, relational and moral motives all have significantly positive impacts on product-oriented and service-oriented MC capability. The authors also find that product-oriented MC capability partially mediates the impacts of relational and moral motives on operational, environmental and economic performance, while service-oriented MC capability partially mediates the impacts of instrumental, relational and moral motives on operational, market, environmental and economic performance.Originality/valueThis study complements the existing MC literature by describing MC capability into two dimensions: product-oriented MC capability and service-oriented MC capability.

Antecedents of demand-side search in servitization of manufacturing firms: the critical role of service-oriented HRM practices and market capability

2019 ◽  
Vol 34 (8) ◽  
pp. 1827-1838 ◽  
Author(s):  
Beilei Dang ◽  
Wenhong Zhang ◽  
Silei Chen ◽  
Taiwen Feng ◽  
Yapu Zhao
Keyword(s):  
Critical Role ◽  
Manufacturing Firms ◽  
Top Management ◽  
Management Service ◽  
Demand Side ◽  
Subjective Data ◽  
Content Type ◽  
Hrm Practices ◽  
Service Oriented

Purpose The purpose of this paper is to explore the antecedents of demand-side search in service strategy of manufacturing firms. In particular, this study examines whether service-oriented human resource management (HRM) practices promote demand-side search by enhancing firms’ market capability as well as how top management service commitment and service organizing moderates this relationship in manufacturing firms. Design/methodology/approach To test this research model, this study obtains survey data from two distinct informants of 279 manufacturing firms in China. Data were collected applying a standard questionnaire in a five-point Likert scale. The hypotheses are tested using hierarchical regression analysis and partial least squares. Findings Results show that service-oriented HRM practices can promote demand-side search by enhancing firms’ market capability. Furthermore, it is found that top management service commitment negatively moderates the relationship between service-orientated HRM practices and demand-side search, while service organizing positively moderates this relationship. Research limitations/implications Depending on cross-sectional subjective data for the core variables and the choice of Chinese manufacturing firms limit the capacity to generalize the findings. Practical implications This research suggests that service-oriented HRM practices are important drivers of demand-side search activities and to take advantage of service-oriented HRM practices, firms should commit to market capability development. In addition, it is better to match service-oriented HRM practices with other service-oriented organizational parameters such as top management service commitment and service organizing. Originality/value The study highlights the crucial role of service-oriented HRM practices in demand-side search, the mediating role of market capability and the moderating role of other service-oriented organizational parameters such as top management service commitment and service organizing. This study advances research on knowledge search, servitization and strategic HRM.

What kind of Russian firms get state support? The analysis of changes in priorities under crisis conditions

2020 ◽  
pp. 47-62
Author(s):  
Andrei A. Yakovlev ◽  
Nina V. Ershova ◽  
Olga M. Uvarova
Keyword(s):  
Social Development ◽  
Organizational Support ◽  
Manufacturing Firms ◽  
Business Associations ◽  
State Support ◽  
Support Provision ◽  
Manufacturing Enterprises ◽  
State Participation ◽  
Crisis Conditions ◽  
Different Levels

The paper analyzes the shifts in government priorities in terms of support of big and medium manufacturing enterprises amid 2008—2009 and 2014—2015 crises. Based on the data of 2009, 2014 and 2018 surveys of Russian manufacturing firms, using logit regressions we identify factors that affect the receipt of financial and organizational support at different levels of government. The analysis shows that in 2012—2013 the share of manufacturing firms that received state support shrank significantly as compared to 2007—2008; moreover, the support concentrated on enterprises that had access to lobbying resource (such as state participation in the ownership or business associations membership). In 2016—2017 the scale of state support coverage recovered. However, the support at all levels of government was provided to firms that carried out investment and provided assistance to regional or local authorities in social development of the region, while the factor of state participation in the ownership became insignificant. The paper provides possible explanation for these shifts in the criteria of state support provision in Russia.

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