Channel Expansion Theory and the Experiential Nature of Media Richness Perceptions

1999 ◽  
Vol 42 (2) ◽  
pp. 153-170 ◽  
Author(s):  
John R. Carlson ◽  
Robert W. Zmud
Keyword(s):  
Media Richness ◽  
Expansion Theory ◽  
Channel Expansion

The Self-Regulatory Focus as a Determinant of Perceived Richness of a Communication Medium

2012 ◽  
Vol 1 (1) ◽  
pp. 1-9 ◽  
Author(s):  
Vicenc Fernandez ◽  
Xavier Armengol ◽  
Pep Simo
Keyword(s):  
Regulatory Focus ◽  
Theoretical Foundation ◽  
Self Regulation ◽  
The Self ◽  
Communication Media ◽  
Regulatory Focus Theory ◽  
Communication Medium ◽  
Expansion Theory ◽  
Channel Expansion ◽  
Focus Theory

At present, a large number of theories exist which explain the process for choosing communication media in organizations. Channel expansion theory combines a large part of the theoretical foundation for these theories, suggesting that the perceived richness of a communication medium varies according to experience based on the knowledge of the organization’s members. Equally, Regulatory Focus Theory also suggests that individuals behave in a different way when their self regulation states are different. This investigation intends to present a set of proposals based on the existing literature about how strategy type /focus (promotion and prevention) affects the perception of the richness of a communication medium, increasing the explanatory capacity of channel expansion theory.

scholarly journals An Examination of the Effects of Self-Regulatory Focus on the Perception of the Media Richness: The Case of E-Mail

2015 ◽  
Vol 54 (4) ◽  
pp. 394-407 ◽  
Author(s):  
Xavier Armengol ◽  
Vicenc Fernandez ◽  
Pep Simo ◽  
Jose M Sallan
Keyword(s):  
Regulatory Focus ◽  
Self Regulation ◽  
Business Success ◽  
Media Richness ◽  
Media Richness Theory ◽  
Expansion Theory ◽  
The Media ◽  
The Individual ◽  
E Mail ◽  
Gathering Data

Communication is a key element in organizations’ business success. The media richness theory and the channel expansion theory are two of the most influential theories regarding the selection and use of communication media in organizations; however, literature has focused little on the effects of self-regulation by managers and employees in these theories. To analyze these topics, this study develops an empirical investigation by gathering data from 600 managers and employees using a questionnaire. The results suggest that the perception of media richness is positively affected when the individual shows a promotion focus or strategy.

Social Media Use in the Workplace

2016 ◽  
Vol 28 (1) ◽  
pp. 15-31 ◽  
Author(s):  
John R. Carlson ◽  
Suzanne Zivnuska ◽  
Ranida B. Harris ◽  
Kenneth J. Harris ◽  
Dawn S. Carlson
Keyword(s):  
Social Media ◽  
Media Use ◽  
Moderating Effect ◽  
Relationship Building ◽  
Social Media Use ◽  
Organizational Behaviors ◽  
Expansion Theory ◽  
Channel Expansion ◽  
Task Oriented ◽  
The Impact

Social media use in the workplace may simultaneously contribute to productive behaviors (task-oriented and relationship-building) as well as unproductive behaviors (deviance) at work. Building on channel expansion theory the authors examine the impact of using social media on these organizational behaviors. Using a sample of 220 working individuals they found that intensity of social media use contributed to greater task-oriented social media behaviors, more relationship-building social media behaviors, and more deviant social media behaviors. Further, the authors examined the moderating effect that preoccupation with social media has on these direct relationships and found that preoccupation diminishes the effect of social media use on both productive and un-productive behaviors.

Understanding Communication Effectiveness, Communication Satisfaction, Self-Efficacy, and Self-Care Management Among Patients With Chronic Disease

2019 ◽  
Vol 41 (2) ◽  
pp. 172-195 ◽  
Author(s):  
Nicole Kashian ◽  
Tala Mirzaei
Keyword(s):  
Chronic Disease ◽  
Self Efficacy ◽  
Care Management ◽  
Self Care ◽  
Integrative Model ◽  
Provider Communication ◽  
Media Synchronicity ◽  
Patient Provider Communication ◽  
Expansion Theory ◽  
Channel Expansion

This study investigates channel choice and effective patient-provider communication, patient satisfaction, self-efficacy, and self-care management among patients with a chronic disease by applying and testing two prominent media choice theories: channel expansion theory and media synchronicity theory. A national sample of respondents with chronic disease completed measures assessing constructs from each theory. The model for media synchronicity theory provided a better fit for the data than did the model for channel expansion theory. By providing an integrative model of effective patient-provider communication, this research provides practitioners and patients with theoretically -based empirical guidance to advance the study of chronic disease management.

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