scholarly journals Conflict Coaching in Complex Adaptive Healthcare Systems: Conflict Resolution or Transformation?

Author(s):  
Benjamin Freedman
2015 ◽  
Vol 2 (1) ◽  
pp. 90 ◽  
Author(s):  
John Winslade ◽  
Ashley Pangborn

Conflict coaching is a relatively new concept, derived from the domain of executive coaching. The concept has gained a foothold in the conflict resolution literature.  There have been references made to a narrative practice of conflict coaching but it has not been articulated as fully as it might be.  Here we seek to describe such a practice in relation to Foucault’s concept of the care of the self and Deleuze’s concept of the event.  We also outline Deleuze’s approach to the reading of time as chronos and aion and show how these different readings might be put to use.  A set of guidelines for narrative conflict coaching are proposed and transcribed conversation is provided as a case study to illustrate the process in action.  In this conversation, the conflict coach asks questions which lead the client through an exploration of the series of events that make up the conflict story, the externalizing and deconstructing of this conflict story, and the opening of a counter story as a basis for the client’s preferred future conduct in relation to the conflict.  


BMJ Leader ◽  
2017 ◽  
Vol 1 (3) ◽  
pp. 16-20 ◽  
Author(s):  
Judith Tweedie ◽  
Jane Dacre

What does the future hold for clinical leadership? This article addresses the potential challenges clinical leaders will face and outlines strategies for overcoming these. The article begins by reviewing the current healthcare landscape and the role the clinicians play in shaping this landscape. The top nine priorities (‘to do’ list) in healthcare are summarised and the need for clinicians to find solutions to these challenges. The article concludes by describing a new style of professionalism which will be required for effective leadership in complex adaptive healthcare systems. As clinicians, we have a responsibility to improve the processes and organisations which provide care for the patients we treat, the NHS needs talented, committed and dedicated individuals to step forward and meet these demands.


2021 ◽  
Vol 3 (5) ◽  
pp. 125-135
Author(s):  
Hang Bui Thanh

Conflict coaching is one-on-one conflict resolution process involving one conflict party and a coach that assists conflicting parties to improve their understanding of a conflict and cope with their dispute in the most effective way.1 This process has become more popular in developed countries to deal with workplace conflict and family disputes. There are some challenges in applying this process for those who come from high-context culture country like Vietnam due to the differences among financial condition, perception, communication styles, legal system, customs, religion and gender. This article presents different conflict coaching processes as well as the possibility and the importance of implementing conflict coaching in Vietnam by analyzing the values of conflict coaching process.


F1000Research ◽  
2019 ◽  
Vol 8 ◽  
pp. 789 ◽  
Author(s):  
Joachim P. Sturmberg ◽  
Johannes Bircher

Rising healthcare costs are major concerns in most high-income countries. Yet, political measures to reduce costs have so far remained futile and have damaged the best interests of patients and citizen. We therefore explored the possibilities to analyze healthcare systems as a socially constructed complex adaptive system (CAS) and found that by their very nature such CAS tend not to respond as expected to top-down interventions. As CAS have emergent behaviors, the focus on their drivers – purpose, economy and behavioral norms – requires particular attention. First, the importance of understanding the purpose of health care as improvement of health and its experience has been emphasized by two recent complementary re-definitions of health and disease. The economic models underpinning today’s healthcare – profit maximization – have shifted the focus away from its main purpose. Second, although economic considerations are important, they must serve and not dominate the provision of healthcare delivery. Third, expected health professionals’ behavioral norms – to first consider the health and wellbeing of patients – have been codified in the universally accepted Declaration of Geneva 2017. Considering these three aspects it becomes clear that complex adaptive healthcare systems need mindful top-down/bottom-up leadership that supports the nature of innovation for health care driven by local needs. The systemic focus on improving people’s health will then result in significant cost reductions.


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