scholarly journals Online Review Ratings and the Impact on the Number of Visits to a Tourist and Cultural Attraction: the case of the Loire Valley and TripAdvisor

2018 ◽  
Vol 2018 ◽  
pp. 1-18 ◽  
Author(s):  
Stéphane Bourliataux-Lajoinie ◽  
Laurent Maubisson
Keyword(s):  
Online Review ◽  
Number Of Visits ◽  
The Impact ◽  
Loire Valley

The impact of online review variance of new products on consumer adoption intentions

2021 ◽  
Vol 136 ◽  
pp. 209-218
Author(s):  
Yuanyuan Wu ◽  
Tianjiao Liu ◽  
Lefa Teng ◽  
Hui Zhang ◽  
Chenxin Xie
Keyword(s):  
New Products ◽  
Online Review ◽  
Consumer Adoption ◽  
The Impact

scholarly journals Impact of mindfulness for people with arthritis

2017 ◽  
Vol 1 (1) ◽  
Author(s):  
Sinead Brophy ◽  
Roxanne Cooksey ◽  
Jonathan Kennedy ◽  
Helen Davies
Keyword(s):  
Cohort Study ◽  
Stress Reduction ◽  
Data Linkage ◽  
Comparison Group ◽  
Effectiveness Analysis ◽  
Before And After ◽  
Number Of Visits ◽  
Mindfulness Based Stress Reduction ◽  
Gp Visits ◽  
The Impact

ABSTRACTObjectiveTo examine the impact of mindfulness-based stress reduction (MBSR) for people with ankylosing spondylitis (AS). Methods193 People with AS were invited to take part in an MBSR 8 week course. The data linkage component of this study examined number of visits to the general practitioner before and after the course in participants and non-participants of the course (500 people taking part in a cohort study but not invited to the course). ResultsOf 193 people invited, 43 (22%) consented and took part in the course, GP records were available for 41 (95%) of MBSR participants and 457 (91%) of the 500 comparison group. There was a mean of 7.6 (median 3) visits to the GP in the 12 month period before the course for those undertaking MBSR and 4.6 (median 0) visits in the 12 month period after the course. This compared with 5.5 (median 0) visits (12 months before a random date) and 4.1 (median 0) visits (12 months after a random date) in the comparison group. Using Wilcoxon rank-sum (Mann-Whitney) test showed a significant reduction in GP visits in the MBSR group after the course compared to the comparison group. ConclusionsThose who chose to attend an MBSR course had a higher number of visits to the GP before attending the course, than the comparison group. However, after attending the stress reduction course the number of visits to the GP reduced to levels equivalent to the comparison group. This study suggests that mindfulness based stress reduction could be effective in reducing the number of visits to the GP for people with arthritis who regularly see their GP. The findings from this study suggest a full RCT and cost effectiveness analysis is warranted.

scholarly journals Explaining and Predicting Helpfulness & Funniness of Online Reviews on the Steam Platform

2021 ◽  
Vol 29 (6) ◽  
pp. 0-0
Keyword(s):  
Applied Research ◽  
Online Shopping ◽  
Product Information ◽  
Online Reviews ◽  
Online Review ◽  
Gradient Boosting ◽  
Related Data ◽  
Review Helpfulness ◽  
Display Content ◽  
The Impact

Online review is a crucial display content of many online shopping platforms and an essential source of product information for consumers. Low-quality reviews often cause inconvenience to the platform and review readers. This article aims to help Steam, one of the largest digital distribution platforms, predict the review helpfulness and funniness. Via Python, 480,000 game reviews related data for 20 games were captured for analysis. This article analyzed the impact of three categories of influencing factors on the usefulness and funniness of game reviews, which are characteristics of review, reviewer and game. Additionally, by using the Random Forest-based classifier, the usefulness of reviews could be accurately predicted, while for funniness, Gradient Boosting Decision Tree was the better choice. This article applied research on the usefulness of reviews to game products and proposed research on the funniness of reviews.

scholarly journals The impact of the number of visits and the level of satisfaction on the intention to recommend a tourist destination. The example of Gdańsk

2021 ◽  
Vol 11 (1) ◽  
Author(s):  
Tomasz Wiskulski
Keyword(s):  
Cluster Analysis ◽  
Logistic Regression ◽  
Tourist Destination ◽  
Entire Sample ◽  
Level Of Satisfaction ◽  
Number Of Visits ◽  
The Impact

The article focuses on examining the intention to recommend Gdańsk as a tourist destination to family and friends. The study was based on the results of a survey (Bęben et al., 2018) conducted among 2,508 respondents visiting Gdańsk in 2017. The method of cluster analysis was applied, thanks to which it was possible to divide the respondents into three clusters. Then, logistic regression was used to analyze the variables influencing the intention to recommend a destination. The study shows that for the entire sample the level of satisfaction from a visit to Gdańsk remains the factor supporting the decision to recommend a destination. Importantly, the total number of visits to Gdańsk is negatively correlated with the intention to recommend the destination, which proves only partial loyalty.

scholarly journals May we buy your love? psychological effects of incentives on writing likelihood and valence of online product reviews

2020 ◽  
Vol 30 (4) ◽  
pp. 805-820
Author(s):  
Ina Garnefeld ◽  
Sabrina Helm ◽  
Ann-Kathrin Grötschel
Keyword(s):  
Experimental Studies ◽  
Online Reviews ◽  
Psychological Effects ◽  
Online Review ◽  
Product Reviews ◽  
Monetary Rewards ◽  
Online Product Reviews ◽  
The Impact

AbstractAcknowledging the impact on their sales, companies strive to increase the number of positive online reviews of their products. A recently popular practice for stimulating online reviews is offering monetary rewards to customers in return for writing an online review. However, it is unclear whether such practices succeed in fulfilling two main objectives, namely, increasing the number and the valence of online reviews. With one pilot and two experimental studies, this research shows that offering incentives indeed increases the likelihood of review writing. However, the effect on review valence is mixed, due to contradictory psychological effects: Incentive recipients intend to reciprocate by writing favorable reviews but also perceive a need to resist marketers’ influence, which negatively affects their review valence. Finally, recipients who are less satisfied with the product are particularly prone to psychological costs and decrease the positivity of their online reviews. Consequently, incentives should be applied carefully.

scholarly journals Safety or Travel: Which Is More Important? The Impact of Disaster Events on Tourism

2020 ◽  
Vol 12 (7) ◽  
pp. 3038 ◽  
Author(s):  
Haiyan Ma ◽  
Yung-ho Chiu ◽  
Xiaocong Tian ◽  
Juanjuan Zhang ◽  
Quan Guo
Keyword(s):  
Natural Disasters ◽  
Research Method ◽  
World Economy ◽  
Terrorist Attacks ◽  
Online Review ◽  
The Sustainable Development ◽  
Tourist Destinations ◽  
Negative Effect ◽  
Travel Decisions ◽  
The Impact

Tourism is making an increasingly considerable contribution to the sustainable development of world economy, but its development is susceptible to a series of disaster events. The impact of disaster events on tourists’ travel decisions is receiving ever-growing attention. In this study, disasters are classified into two categories: namely, natural disasters and man-made disasters. Among these disasters, earthquakes and terrorist attacks—as the most representative two types—are taken as research examples. By virtue of a difference-in-difference research method and online review data from TripAdvisor, multiple incidents that have occurred in different countries are systematically and comparatively analyzed for verifying the effects of catastrophic events with varying natures, frequencies, and intensities on tourism. The main findings are as follows: (1) both natural disasters and man-made disasters have a negative effect on the number of tourists and the tourist experience; (2) higher frequency and intensity of terrorist attacks may not correspond to tourism, and terrorist attacks exert a more influential impact on the safety image of tourist destinations; (3) compared with the scale and intensity of earthquakes, the frequency of earthquakes has a greater effect on tourism; (4) compared with terrorist attacks, earthquakes have a greater effect on the number of tourists.

scholarly journals Quantifying the effects of online review content structures on hotel review helpfulness

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Wenjie Fan ◽  
Yong Liu ◽  
Hongxiu Li ◽  
Virpi Kristiina Tuunainen ◽  
Yanqing Lin
Keyword(s):  
Attribution Theory ◽  
Negative Binomial ◽  
Negative Binomial Regression ◽  
Review Literature ◽  
Online Review ◽  
Emotional Intensity ◽  
Content Type ◽  
Sentence Level ◽  
Review Helpfulness ◽  
The Impact

PurposeDrawing on attribution theory, the current paper aims to examine the effects of review content structures on online review helpfulness, focusing on three pertinent variables: review sidedness, information factuality, and emotional intensity at the beginning of a review. Moreover, the moderating roles of reviewer reputation and review sentiment are investigated.Design/methodology/approachThe review sentiment of 144,982 online hotel reviews was computed at the sentence level by considering the presence of adverbs and negative terms. Then, the authors quantified the impact of variables that were pertinent to review content structures on online review helpfulness in terms of review sidedness, information factuality and emotional intensity at the beginning of a review. Zero-inflated negative binomial regression was employed to test the model.FindingsThe results reveal that review sidedness negatively affects online review helpfulness, and reviewer reputation moderates this effect. Information factuality positively affects online review helpfulness, and positive sentiment moderates this impact. A review that begins with a highly emotional statement is more likely to be perceived as less helpful.Originality/valueUsing attribution theory as a theoretical lens, this study contributes to the online customer review literature by investigating the impact of review content structures on online review helpfulness and by demonstrating the important moderating effects of reviewer reputation and review sentiment. The findings can help practitioners develop effective review appraisal mechanisms and guide consumers in producing helpful reviews.

The impact of online reviews on destination trust and travel intention: The moderating role of online review trustworthiness

2021 ◽  
pp. 135676672110632
Author(s):  
Lujun Su ◽  
Qingyue Yang ◽  
Scott R Swanson ◽  
Ning Chris Chen
Keyword(s):  
Experimental Design ◽  
Online Reviews ◽  
Online Review ◽  
Emotional Intensity ◽  
Intensity Changes ◽  
The Impact ◽  
Moderating Role

This study explores the impact of the valence (positive/negative) and emotional intensity (strong/weak) of online reviews on potential Chinese visitors’ travel intentions and trust of a destination. An experimental design was used to test the hypotheses. Findings suggest that online review valence and emotional intensity affect travel intentions and that destination trust can partially mediate this relationship. Changes in destination trust and travel intention due to positive/negative review emotional intensity changes are not equivalent. Furthermore, online review trustworthiness moderates the valence and destination trust and travel intention relationships, but not the effect of review emotional intensity on the same outcomes.

Title redacted: the impact of negative online review censorship

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jennifer L. Stevens ◽  
Carol L. Esmark Jones ◽  
Mike Breazeale
Keyword(s):  
Product Information ◽  
Experimental Studies ◽  
Online Reviews ◽  
Online Review ◽  
Content Type ◽  
Brand Relationship ◽  
Exchange Product ◽  
Negative Impacts ◽  
The Impact ◽  
Harmful Effects

Purpose Consumers are increasingly using review sites to exchange product information, whereas companies attempt to maintain control of brand-related communications. One method marketers may take to retain control is to remove negative opinions about the brand. This paper aims to examine the impact on consumer’s brand perceptions when negative reviews are censored. Design/methodology/approach Two experimental studies were conducted to assess whether censorship of a negative online review, in the form of removal by the company, weakens brand relationship quality (BRQ) dimensions. Findings The results show that censoring negative online reviews has a damaging effect on BRQ. Additionally, the findings indicate that a brand may not be able to increase BRQ when a negative review has been posted, however strategic measures can be taken to diminish the potentially harmful impact. Originality/value As many brands still do not adequately understand how to handle negative online reviews, this research offers valuable implications in furthering the examination of negative electronic word-of-mouth and ways to diminish its harmful effects. Additionally, while substantial research focuses on the positive consequences of brand relationships, this research answers calls to examine the negative impacts to BRQ.

scholarly journals Public health structures attendance during the Ebola outbreak in Guéckédou, Guinea

2016 ◽  
Vol 144 (11) ◽  
pp. 2338-2344 ◽  
Author(s):  
F. MOISAN ◽  
A. TRAORE ◽  
D. ZOUMANIGUI ◽  
J. Y. FEINDOUNO ◽  
A. M. SAGNO ◽  
...  
Keyword(s):  
Disease Surveillance ◽  
Ebola Virus ◽  
Virus Disease ◽  
Median Number ◽  
Public Healthcare ◽  
Infectious Disease Surveillance ◽  
Intestinal Schistosomiasis ◽  
Prevention Programmes ◽  
Number Of Visits ◽  
The Impact

SUMMARYThe Ebola virus disease (EVD) outbreak in West Africa may affect healthcare attendance. We describe, in the Guinean prefecture of Guéckédou, trends in attendance of public healthcare structures and the main reported diagnoses over the year following the EVD outbreak notification (March 2014). Monthly numbers of visits and main diagnoses such as malaria, schistosomiasis and measles reported by Guéckédou health centres and health posts were described from January 2012 to March 2015. The median number of visits was 15 724/month. From 1 April to 30 September 2014 (EVD outbreak peak), 90 947 visits were reported, representing decreases of 4·8% and 7·4% compared to 2013 and 2012, respectively. Following December 2014 (last EVD notification in Guéckédou), visits increased from 12 540 in January to 16 032 in March 2015. Malaria seasonality was observed in 2014 with 22 519 notifications from 1 April to 31 July. No seasonality was observed for intestinal schistosomiasis (median 485 cases/month); however, a peak was notified in March 2014 (824 cases). Over the study period, all measles cases were notified in 2015 (183 cases). Reduction in healthcare attendance in Guéckédou was modest during the EVD outbreak. Enhanced infectious disease surveillance is a challenge in this context, due to the impact of EVD on traditional prevention programmes.

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