scholarly journals Developing a framework for business analysis of public eservice systems

2020 ◽  
Author(s):  
◽  
Shivani Naicker

The emergence of the fourth industrial revolution (4IR) digital era is relentlessly morphing habits of social interaction and conducting business. Organizations within the multitude of sectors which constitute a nation’s economic engine are forced to respond to this evolution. Governments the world over are under constant pressure to improve the efficiency and overall effectiveness of the means by which services are delivered to citizens. Public eservice is an interactive internet based service provided by Government to their citizens. Some of these services include viewing and payment of utility bills, application for new services such as, water and electricity, renewal of motor vehicle licences, supplier registrations, submission of tenders, reporting of faults and viewing of buildings plans. As Government gears up to heed the call for growing service delivery demands against the backdrop of 4IR, there has been a marked accelerated effort in the implementation of several information and communication technology (ICT) based constituent service delivery systems. In crafting and optimizing such systems, business analysis is a crucial early stage. Literature portrays largely ineffective business analysis as a major contributing factor to the alarming high failure rate of modern day public eservices systems. Compounding the above is a lack of widely accepted practice guidelines and a scarcity of robust academic literature supporting business analysis in the public eservices domain. This dissertation is driven by the primary aim of the development of a business analysis framework specifically for public eservice projects. Following a critical analysis of literature, a set of components are distilled to form a theoretical framework of practice guidelines. The components derive from knowledge areas deemed critical for business analysis and present essential tasks, tools and techniques for Business Analysts plying their expertise in public eservices projects. The Design Science methodological approach further hones the framework after an iterative process of feedback and adjustment. A handful of Business Analysts are purposively selected for focus group participation and serve as change agents in the Design Science cycle. The Design Science cycle evolved the business analysis framework to an eventual seven components namely, Project Committee, Business Analysis Plan, Requirements Analysis, Business Collaboration, Requirements Changes, Solution and BA Review. The ADVIAN classification method provides an analytical tool for identifying the relationships between these components and the components that are vital for the effectiveness of the framework. The impact of change to one component on the other components is highlighted and this analysis confirms the robustness of the inclusion of components in the eventual framework. Further, the results of the ADVIAN analysis provides foresight into the impact of changes made to the framework when tailoring to a specific project. This will be of value to project teams wanting to utilize the framework across eservice projects. The use of ADVIAN shows the impacts of changes to the components of the framework when components are altered. It shows the impact of each component on the other. By understanding the current challenges faced by public eservices, it is hoped that the developed framework will offer a contribution to the gap in the business analysis domain with particular focus on the public eservice systems.

2014 ◽  
Vol 3 (1) ◽  
pp. 57
Author(s):  
Abdelaziz Ghanemi ◽  
Besma Boubertakh

Pollution  represents  a  problem  common  to economy and  public  health. Indeed, the public health, because of the  divers’  type of pollutions, is facing divers challenges for which urgent solutions are required.The biology provides approaches not only to deal with the pollution, but also to  obtain  economic  benefits. Some living  organisms  have  particular metabolisms  that allow  them  to  assimilate  and  metabolite  the polluting agents  and thus reduce the  impact  they have on both environment  and public health.  On  the other  hand,  the  metabolic  properties  of  specific organisms make  the  polluting  elements raw materials to  synthesize  other elements that are benefits  for  economy  and  non-toxic  for  the  ecology and  the  biohealth. Yet, other options such as the regulations and laws are  required  to improve the efficiency of these approaches.


2021 ◽  
pp. 1-23
Author(s):  
YING GE ◽  
JINJUN XUE

This paper provides the first systematic micro-level evidences on the effectiveness of anti-corruption campaign in disciplining public officials and its impact on income distribution. Based on China Household Income Project (CHIP) survey data 2007 and 2013, we found that party and government officials had significant hidden income and the public–private earnings gap was as high as 8% before the campaign. However, the hidden income become not significant and the earnings gap declined to −18% in this post-campaign period. The regions inspected by central anti-corruption inspection groups experience larger public earnings penalties compared to the other regions. Overall, our findings suggest that the privilege of public officials declined sharply during this anti-corruption campaign.


2021 ◽  
Author(s):  
Kelli Qua ◽  
Fei Yu ◽  
Tanha Patel ◽  
Gaurav Dave ◽  
Katherine Cornelius ◽  
...  

BACKGROUND Evaluating outcomes of a Clinical and Translational Science Award (CTSA) hub’s clinical and translational research (CTR) training (e.g., KL2 program) requires selecting reliable, accessible, and standardized measures. Since measures of scholarly success usually focus on publication output and extramural funding, CTSA hubs have started to use bibliometrics to evaluate the impact of their supported scholarly activities. However, the evaluation of KL2 programs across CTSAs is limited, and the use of bibliometrics and follow-on funding is minimal. OBJECTIVE This study sought to evaluate scholarly productivity, impact, and collaboration using bibliometrics and federal follow-on funding of KL2 scholars from three CTSA hubs and define and assess CTR training success indicators. METHODS The sample included KL2 scholars from three CTSA institutions (A-C). Bibliometric data for each scholar in the sample were collected from both SciVal and iCite, including scholarly productivity, citation impact, and research collaboration. Three federal follow-on funding measures (at the five-year, eight-year, and overall time point) were collected internally and confirmed by examining NIH RePORTER. Both descriptive and inferential statistical analysis were computed using SPSS to assess bibliometrics results and federal follow-on funding of KL2 scholars. RESULTS A total of 143 KL2 scholars were included in the sample with relatively equal groups across three CTSA institutions (A-C). The included KL2 scholars produced more publications and citation counts at the eight-year than the five-year time point (3.4 vs. 3.75 publications per year on average; 26.16 and 26.44 citations per year respectively). Overall, the KL2 publications from all three institutions were cited twice as much as others in their fields based on NIH Relative Citation Ratio. KL2 scholars published work with researchers from other US institutions over two times (five-year point) or three and a half times (eight-year point) more than others in their research fields. Within five-year and eight-year post-matriculation, 44% (n = 63) and 52% (n = 74) of KL2 scholars achieved federal funding respectively. Institution C's KL2-scholars had a significantly higher citation rate per publication than the other institutions (p < .001). Institution A had a significantly lower rate of nationally field-weighted collaboration compared to the other institutions (p < .001). Institution B Scholars were more likely to have received federal funding than scholars at Institution A or C (p < .001). CONCLUSIONS Multi-institutional data showed a high level of scholarly productivity, impact, collaboration, and federal follow-on funding achieved by KL2 scholars. This study provided insights on using bibliometric and federal follow-on funding data to evaluate CTR training success across institutions. CTSA KL2 programs and other CTR career training programs can benefit from these findings in terms of understanding metrics of career success and using that knowledge to develop highly targeted strategies to support early-stage CTR investigators' career development.


SEEU Review ◽  
2015 ◽  
Vol 11 (1) ◽  
pp. 99-110
Author(s):  
Boban Misoski

Abstract Bearing on mind the idea of the proverb “Justice Delayed is Justice Denied” Macedonian Legislator within the new Code of Criminal Procedure (CPC) has introduced several legal mechanisms for accelerating the criminal procedure. The most important instruments among them, by all means, are the Guilty Plea and Sentence Bargaining. In this article, the author elaborates the practical implementation of these CPC’s provisions and performs analysis of its implementation by the Basic Court Skopje 1 in Skopje, as the biggest and most caseload-burdened court in Macedonia, and by the Public Prosecution Office in Skopje. The analysis discovered several weak points, which should be properly addressed, both through theoretical scrutiny and through introduction of amendments to the CPC or through production of a general opinion by the Supreme Court. Only through these amendments to the legal provisions of the CPC can be expected to have improved court practice in a manner which would accentuate the real/just benefits of these instruments for accelerating of the criminal procedure. Several conclusions and suggestions for improvement or specific issues, which were determined as problematic were developed, such as: tackling the impact of a guilty plea by one of the codefendants to the other codefendants who did not plead guilty; treatment of the altered statement by one of the codefendants during the plea agreement and its use against the other codefendant; and the burden of proof and amount of evidence which is necessary to support the sentence bargaining process.


2019 ◽  
Author(s):  
Evi Intan Puspitasari

Abstract. Nowadays the community considers social media as one of the most important things in daily life. For the social media community is a form of self-editing exporters, for example, many anonymous accounts that violate ethics in their use in social media such as accounts to spread hoaxes, build hatred, and are provocative, but on the other hand anonymous accounts have a positive impact if used wisely. The purpose of this study is to determine the impact of anonymous accounts for the public from the positive and negative sides of using anonymous accounts. The research method used is descriptive qualitative analysis of anonymous accounts on social media and through interviews from several sources with an analysis of positive and negative impacts. The results showed that an anonymous Twitter account can be a medium to pour out your heart through writing. Twitter can be an entertainment for users through uploading posts, photos and videos.


2019 ◽  
Vol 14 (1) ◽  
pp. 111-126
Author(s):  
Halil Dincer Kaya

AbstractWe examine the impact of the Global Crisis on entrepreneurial aspirations and entrepreneurial attitudes. We focus on three aspiration variables (Growth Expectation early-stage Entrepreneurial Activity, New Product early-stage Entrepreneurial Activity, and International Orientation early-stage Entrepreneurial Activity), and eight attitude variables (Entrepreneurial Intention, Entrepreneurship as Desirable Career Choice, Fear of Failure Rate, High Status Successful Entrepreneurship, Know Startup Entrepreneur Rate, Media Attention for Entrepreneurship, Perceived Capabilities, and Perceived Opportunities). Our results show that, two of the attitude variables have changed significantly three years after the crisis. Entrepreneurial Intention is significantly higher in 2011 (i.e. three years after the crisis started) when compared to 2008, and Know Startup Entrepreneur Rate is significantly lower in 2011 when compared to 2008. On the other hand, we find no significant change in any of the aspiration variables.


Author(s):  
Boya Dai ◽  
Joan G. Hudson ◽  
Ben Ettelman ◽  
Eun Sug Park

Motor vehicle lane width is often reduced to accommodate non-motorized transportation and increase safety for all road users—in many cases from the conventional width of 12 ft to as narrow as 9–10 ft. Although it has not been a significant issue for passenger car drivers, the narrower lanes pose concerns for bus transit operators. This study analyzed data from the Capital Metropolitan Transportation Authority, the public transit provider in the Austin, Texas, area, to evaluate the influence of narrow travel lanes on bus crashes. It included a comprehensive review of literature, interviews with cities and transit agencies, an analysis to determine the correlation between lane width and target bus crashes (sideswipe, fixed-object, and mirror-to-mirror), and an assessment of the impact of a curb or parked car immediately adjacent to the narrow outside lane on bus crashes. The literature review and interview findings support a standard lane width of 11–12 ft for bus routes. The statistical analysis suggested that more target bus crashes were associated with narrower lane widths. A curb or parked car immediately adjacent to the outside lane was problematic regardless of whether the outside lane was less than 12 ft or not. Though narrower lane width could contribute to fewer catastrophic crashes because of the slower speeds, it increases the likelihood of certain bus crashes. Cities and transit agencies should work together to determine lane width to balance the needs of all road users.


2011 ◽  
pp. 1638-1657
Author(s):  
Panagiotis Germanakos ◽  
George Samaras ◽  
Eleni Christodoulou

During the last decade, users have become accustomed to new means of service delivery in the private sector. Nowadays, users expect the same level of variety from the public sector: they want their interactions to be convenient, and they prefer to be online rather than in-line. New developments in ICT along with the growth of mobile communication allow the involved sectors to meet these challenges by re-engineering their front-end and back-end of?ce. They have developed new ways of interaction through a variety of channels allowing users to consume their services anytime, anywhere, and anyhow, restructure services that accommodate their users’ needs, and re-organize processes within and between separate administrative bodies. This chapter will examine the interaction requirements regarding a friendlier and more effective multi-channel services environment, the mobility challenges, and their apt implementation in the governmental sector placing emphasis on the technological constraints of an m-government open interoperable multi-service delivery infrastructure and the impact of its single-point of access functionality across the borders of the new digitally integrated Pan-European reality.


2007 ◽  
pp. 292-317
Author(s):  
Panagiotis Germanakos ◽  
George Samaras ◽  
Eleni Christodoulou

During the last decade, users have become accustomed to new means of service delivery in the private sector. Nowadays, users expect the same level of variety from the public sector: they want their interactions to be convenient, and they prefer to be online rather than in-line. New developments in ICT along with the growth of mobile communication allow the involved sectors to meet these challenges by re-engineering their front-end and back-end of?ce. They have developed new ways of interaction through a variety of channels allowing users to consume their services anytime, anywhere, and anyhow, restructure services that accommodate their users’ needs, and re-organize processes within and between separate administrative bodies. This chapter will examine the interaction requirements regarding a friendlier and more effective multi-channel services environment, the mobility challenges, and their apt implementation in the governmental sector placing emphasis on the technological constraints of an m-government open interoperable multi-service delivery infrastructure and the impact of its single-point of access functionality across the borders of the new digitally integrated Pan-European reality.


Author(s):  
Mercedes Sánchez-Apellániz ◽  
Miriam Núñez ◽  
Maria José Charlo-Molina

There are two schools of thought in analyzing the effects of globalization on women. One school, basically optimistic but with some reserves, argues that participation in global trade and in financial markets will improve the situation of all citizens, including women. The other has got a more critical perspective and argues that economic globalization will further increase existing inequalities and will lead to new ones. Both sides of the discussion on the effects of globalization on women are valid, but there is a the need to go beyond the sterile debate on whether globalization is good or bad, and reach a more constructive and wider-scope debate on how to achieve the best possible outcomes of globalization for women. Globalization must be analyzed from a multidimensional perspective and it is only by means of this process and by analyzing the real experiences of actors in adapting to globalization that we can understand the true outreach of globalization. According to this alternative perspective and in trying to develop a constructive debate on the impact of globalization on women a set of practices have to be detected, analyzed, and promoted in order to minimize the negative impacts of globalization on women and reinforce the positive ones. They include, among others: cultural change; sustained and mutually-agreed action programs among business schools, companies, and other interest groups such as the public sector; and removing the glass ceiling in MNCs, including codes of conduct as a part of their corporate social responsibility.


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