Mobility and Enterprise 2.0

2009 ◽  
Vol 1 (4) ◽  
pp. 1-15 ◽  
Author(s):  
François J.N. Cosquer ◽  
Annie Ohayon-Dekel
Keyword(s):  
Tacit Knowledge ◽  
Wireless Lan ◽  
Emergency Services ◽  
Mobile Technologies ◽  
Success Factor ◽  
Full Potential ◽  
Enterprise 2.0 ◽  
Productivity Level ◽  
Mobility Support ◽  
Key Success Factor

The emergence of Web 2.0 and its rapid adoption by the corporate world, known as Enterprise 2.0, has radically modified access to tacit knowledge and significantly reduced business latency. Meanwhile, technology for wireless LAN and mobile communication, combined with advances in handsets, has allowed for superior quality of experience with acceptable productivity level. Combining mobility with Enterprise 2.0 is the next big step in evolution. This article presents the drivers for Enterprise 2.0 and the challenge of tapping tacit knowledge and, in parallel, the evolution of wireless and mobile technologies. The era of mobile broadband life is made possible, creating new ways of use and expectations for Millennials. The next business generation will be able to unleash the full potential of mobility and Enterprise 2.0. Three scenarios selected from different vertical domains—healthcare, education and emergency services—illustrate the benefits of mobility and Enterprise 2.0 in action. With the expected continued strong growth of wireless access, mobility support is one, if not the, key success factor for Enterprise 2.0.

Mobility and Enterprise 2.0

2010 ◽  
pp. 516-530
Author(s):  
François J.N. Cosquer ◽  
Annie Ohayon-Dekel
Keyword(s):  
Tacit Knowledge ◽  
Wireless Lan ◽  
Emergency Services ◽  
Mobile Technologies ◽  
Success Factor ◽  
Full Potential ◽  
Enterprise 2.0 ◽  
Productivity Level ◽  
Mobility Support

The emergence of Web 2.0 and its rapid adoption by the corporate world, known as Enterprise 2.0, has radically modified access to tacit knowledge and significantly reduced business latency. Meanwhile, technology for wireless LAN and mobile communication, combined with advances in handsets, has allowed for superior quality of experience with acceptable productivity level. Combining mobility with Enterprise 2.0 is the next big step in evolution. This article presents the drivers for Enterprise 2.0 and the challenge of tapping tacit knowledge and, in parallel, the evolution of wireless and mobile technologies. The era of mobile broadband life is made possible, creating new ways of use and expectations for Millennials. The next business generation will be able to unleash the full potential of mobility and Enterprise 2.0. Three scenarios selected from different vertical domains—healthcare, education and emergency services—illustrate the benefits of mobility and Enterprise 2.0 in action. With the expected continued strong growth of wireless access, mobility support is one, if not the, key success factor for Enterprise 2.0.

Mobility and Enterprise 2.0

2011 ◽  
pp. 182-196
Author(s):  
François J.N. Cosquer ◽  
Annie Ohayon-Dekel
Keyword(s):  
Tacit Knowledge ◽  
Wireless Lan ◽  
Emergency Services ◽  
Mobile Technologies ◽  
Success Factor ◽  
Full Potential ◽  
Enterprise 2.0 ◽  
Productivity Level ◽  
Mobility Support

The emergence of Web 2.0 and its rapid adoption by the corporate world, known as Enterprise 2.0, has radically modified access to tacit knowledge and significantly reduced business latency. Meanwhile, technology for wireless LAN and mobile communication, combined with advances in handsets, has allowed for superior quality of experience with acceptable productivity level. Combining mobility with Enterprise 2.0 is the next big step in evolution. This article presents the drivers for Enterprise 2.0 and the challenge of tapping tacit knowledge and, in parallel, the evolution of wireless and mobile technologies. The era of mobile broadband life is made possible, creating new ways of use and expectations for Millennials. The next business generation will be able to unleash the full potential of mobility and Enterprise 2.0. Three scenarios selected from different vertical domains—healthcare, education and emergency services—illustrate the benefits of mobility and Enterprise 2.0 in action. With the expected continued strong growth of wireless access, mobility support is one, if not the, key success factor for Enterprise 2.0.

Development of Metacognition in Higher Education

2017 ◽  
pp. 22-42 ◽  
Author(s):  
Maizam Alias ◽  
Nor Lisa Sulaiman
Keyword(s):  
Higher Education ◽  
Creative Thinking ◽  
Academic Career ◽  
Educational Experiences ◽  
Success Factor ◽  
Full Potential ◽  
Life Challenges ◽  
Explicit Teaching ◽  
Thinking Processes ◽  
Key Success Factor

Metacognition promotes critical and creative thinking, enabling an individual to generate more options to problem solutions, better judgments and decision makings. It is thus, the key success factor for dealing with academic, career and life challenges. Although it can be improved through teaching, explicit teaching of metacognition is not prevalent in higher education as it is often assumed that metacognition is already acquired through previous educational experiences. This assumption may be true for some but lacking in others as both knowledge disseminators (teachers) and recipients (learners) are unable to access and assess their own thinking processes to optimize their thinking efficiency. As a consequence, there are learners in higher education who do not develop their full potential. The aim of this paper is to discuss the concepts in metacognition and strategies that can be adopted to promote the development of metacognition among higher education learners.

scholarly journals User knowledge factors that hinder the design of new home healthcare devices: investigating thirty-eight devices and their manufacturers

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Fan Yang ◽  
Abdullah Al Mahmud ◽  
Tao Wang
Keyword(s):  
End Users ◽  
Home Healthcare ◽  
Success Factor ◽  
User Research ◽  
The Public ◽  
Root Cause ◽  
Potential Applications ◽  
User Knowledge ◽  
Key Success Factor ◽  
Innovation Processes

Abstract Background The demand for home healthcare devices arises; however, many home healthcare devices on the market are not designed to reflect the needs and features of the end-users. This study explored the user knowledge factors that hindered the design of new home healthcare devices and the interrelationships between the factors. Methods The abovementioned factors were identified from analysing the project documents of thirty-eight carefully selected home healthcare devices produced by five manufacturers; followed by interviewing the thirty stakeholders playing key roles in developing the devices. Results The design of the home healthcare devices was influenced by (1) the user insights utilised in formulating project strategies; (2) the sources of user information; (3) the execution of user research; and (4) the formulation of the manufacturers’ principal innovation processes. Conclusions The users’ characteristics and needs were not sufficiently reflected in developing new home healthcare devices. One root cause was that the end-users were not perceived by the manufacturers as a key success factor in most cases, given that most of the devices were initiated following the public sector’s requests. Actual or potential applications of this study include the facilitation of the appropriate application of human factors methods in developing new home healthcare devices and the improvement of the user performance of the end-devices.

scholarly journals How Can We Find Out What Makes a Good Requirements Engineer in the Age of Digitalization?

2017 ◽  
Vol 7 (3) ◽  
pp. 147
Author(s):  
Yvonne Sedelmaier ◽  
Dieter Landes
Keyword(s):  
Requirements Engineering ◽  
Quantitative Research ◽  
Scientific Basis ◽  
Success Factor ◽  
Quantitative Research Methods ◽  
Qualitative And Quantitative ◽  
Starting Point ◽  
Competence Profile ◽  
Key Success Factor ◽  
Insight Into

Good requirements are commonly viewed as a key success factor for IT (and non-IT) projects, but still there seems to be insufficient insight into which competences requirements engineers need to have these days. Digitalization is likely to pose new challenges to requirements engineering. Chances are that digitalization will change the competences that are necessary for successful requirements engineering. This paper proposes a research design that will be used for clarifying which competences requirements engineers need nowadays and how these competences change due to digitalization. To that end, qualitative and quantitative research methods will be combined for developing a comprehensive competence profile for requirements engineering on a scientific basis. The resulting competence profile constitutes a starting point for devising competence-oriented learning settings. Thus, our research contributes to a better understanding of competences for requirements engineering and improves education of future requirements engineers, in particular for coping with challenges posed by digitalization.

scholarly journals New and Emerging Mobile Technologies for Healthcare (mHealth): A Horizon Scanning Study

2019 ◽  
Vol 8 (1) ◽  
pp. 17
Author(s):  
Azar Kazemi ◽  
Hosna Salmani ◽  
Alireza Shakibafard ◽  
Farhad Fatehi
Keyword(s):  
Health Services ◽  
Mobile Apps ◽  
Preventive Health Services ◽  
Target Population ◽  
Mobile Technologies ◽  
Full Potential ◽  
Public And Private ◽  
Innovative Technologies ◽  
Horizon Scanning ◽  
The Impact

Introduction: The popularity of mobile phone applications (Apps) and wearable devices for medical and health purposes is on the rise, but not all the mobile health (mHealth) innovative solutions that hit the news every day will sustain and have an impact on the health of people. The aim of this news-based horizon scanning study was to explore and identify new and emerging mobile technologies that are likely to impact the future of health and medical care.Methods: We conducted a systematic search on top ranking technology websites, according to Alexa Ranking, to identify health-related mobile-based technologies. We followed the EuroScan guide for horizon scanning, which recommends four steps: identification, filtering, prioritization, evaluation and conclusion. Technologies of interest were mHealth technologies regardless of their maturity level. The impact of technologies was assessed and scored in four areas: user, technology, safety, and cost.Results: Five hundred news articles were identified through the electronic search. After screening, 106 mHealth innovative technologies were included in this study. We categorized the included technologies into three groups: mobile apps (n=37), smart-connected devices (n=19), and wearables (n=50). mHealth technologies were most frequently developed for preventive health services, mental health services and rehabilitation services. There was no remarkable difference between the technology groups in terms of safety and adverse effects, but the groups were significantly different in terms of the target population, technology, and cost.Conclusion: An increasing number of solutions based on mobile technology is being developed by both public and private sectors but a low proportion of them undergo proper scientific evaluations. Despite the commercial availability of many innovative mobile apps, wearables, and smart connected devices, few of them have been actually used in clinics, hospitals, and health centers. There is a clear need for changes in healthcare service models to unlock the full potential of these innovative technologies.

scholarly journals SERVQUAL Method in Retail Service Assessment

2020 ◽  
Vol 50 (2) ◽  
pp. 343-350
Author(s):  
N. Gryaznova ◽  
Olga Konovalova ◽  
Nataliya Pleshkova
Keyword(s):  
Service Quality ◽  
Customer Service ◽  
Brand Loyalty ◽  
Customer Experience ◽  
Retail Trade ◽  
Success Factor ◽  
Retail Chain ◽  
Retail Service ◽  
Key Success Factor ◽  
Subsequent Improvement

Introduction. Service quality and variety is currently the key success factor in retail trade. Retail service assessment can improve customer experience. The SERVQUAL method makes it possible to evaluate the service quality and solve the detected problems in customer service, thus securing the brand loyalty. Study objects and methods. The present research was based on a customer service survey conducted among 500 customers of the Lenta hypermarket in Kemerovo (Russia) in 2018. The results of the questionnaire underwent a SERVQUAL analysis. The obtained data on the customers’ needs and the degree of their satisfaction with the hypermarket customer service made it possible to develop recommendations for the retail chain. Results and discussion. The respondents answered three groups of questions: expectations, experience, and importance. The assortment of goods proved to be the most important factor, and there were no complaints in this respect regarding the Lenta retail chain. The attended time was rated second. Its assessment demonstrated a gap between the expectations and the experience (Q = –1.3). Retail space service also proved important; however, this aspect of service quality demonstrated the greatest gap between expectations and experience. Conclusion. The three-part SERVQUAL questionnaire helped to reveal the problems in the organization of the shopping service. The subsequent improvement will be important for consumers and the retail chain.

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