scholarly journals LINGUISTIC ASPECTS AS CREATIVITY EXPRESSION IN COMPUTER-MEDIATED BUSINESS COMMUNICATION

2020 ◽  
Vol 13 (2) ◽  
pp. 325-335
Author(s):  
Irena Darginavičienė ◽  
Jelena Suchanova

Business communication online has developed over time due to the constant change of modern communication technologies. Researchers affirm that digital technologies have both positive and negative impact on business communication. Creativity in business communication turns to be crucial in the realization of business opportunities. However, it is linked not only to imagination or original ideas. It also means innovation and innovativeness, the use of innovative digital technologies that help to fuel great ideas, enhance critical thinking, open new ways to business ambitions. The study is devoted to the analysis of linguistic aspects in computer-mediated business communication. Two types of digital business discourse – e-mail and websites of insurance companies – are analyzed with the focus on their linguistic features. From the linguistic point of view computer-mediated business communication differs from conventional business communication and the use of lexicon (e.g. special formal and standard vocabulary) is critical in making this communication successful. Grammatical features of business language are also of great relevance. Stylistic features employed in business communication are also crucial since they help to provide emphasis, achieve clarity and freshness of expression. Linguistic elements of computer-mediated communication in e-mails and analysed websites do not always coincide. The analysis has shown that websites tend to be less formal and compared to e-mails are more exposed to creative linguistic expressions.

2002 ◽  
Vol 26 (3) ◽  
pp. 325-347 ◽  
Author(s):  
Lesley G. Hathorn ◽  
Albert L. Ingram

This study operationally defined and measured collaboration and compared the products and structure of collaborative groups that used computer-mediated communication. Key characteristics of collaboration selected from the literature were interdependence, synthesis, and independence, and a model for evaluating these characteristics was developed. All communication in this study occurred via asynchronous computer-mediated communication, using a threaded Web discussion. Participants in the study were graduate students, studying the same course with the same instructor at two venues. The students were divided into small groups from one or both venues, and four of these groups were studied. All students were given a problem to solve involving the cost-benefit trade-offs of distance education. The groups received different instructions. Two of them were told to collaborate on a solution, and the other two were told to select a role and discuss the problem from that point of view. Groups that were instructed to collaborate were more collaborative, but they produced a solution of a lower quality than the other groups. No conclusions could be drawn from the results on the structure of the groups. The role of collaboration in problem solving is discussed along with methods for creating more effective collaboration.


10.29007/gln9 ◽  
2018 ◽  
Author(s):  
Rosana Villares-Maldonado

Linguistic deviations from the standard use of English in computer-mediated communication have been described by the literature as distinctive Netspeak features. Using corpus linguistics and register theory, I examine those linguistic deviations in a corpus extracted from the microblogging platform Tumblr to describe how language use is shaped by the Internet medium. The sample of grammatical, discourse and style features analysed included the use of personal pronouns, idiomatic expressions, abbreviations, examples, quotations, repetitions, intensifiers, emotional and offensive language, as well as other features such as break and run-on-sentences, typography, punctuation, and multimodal elements. The corpus analysis reveals that these texts are characterised as being mainly short written messages combining typical features of the written mode of communication and features of extemporaneous, spoken discourse. Findings also show a non-standard use of punctuation and typography, the inclusion of multimedia elements that helps to overcome the lack of immediate feedback and the use of non-segmental phonology in the conversation. The results of the analysis suggest that Netspeak (non-standard) linguistic features are determined by context and are thus more likely to appear in digital spheres such as social networks, blogs and chats, among users who engage in one-to-one conversations or users who belong to the same in-group, and in communicative situations in which hobbies and personal experiences are the most frequently discussed topics.


2018 ◽  
Vol 4 (1) ◽  
pp. 35
Author(s):  
Gideon Rambaya Magwaro ◽  
Elizabeth Odhiambo ◽  
Silas Owala

Facebook (FB) is one of the social networks that allow its users to interact freely by posting short messages, pictures and videos. FB has a forum where people write and post their opinions, pictures and videos to see their friends’ reactions. FB also allows anonymity thus giving users the freedom to use a language of their choice without restrictions. Given the fact that FB is an informal context, users employ certain patterns of language in their interactions. This paper endeavors to examine the manner in which these patterns of language are used on FB with special focus on Kiswahili language. Kiswahili is now an official language in Kenya and there is a paradigm shift concerning patterns of texts that are sent on FB interaction. The objective of the study was to analyze the linguistic features used in selected social interactions on FB (SSIFB). The units of analysis in this study were texts that were sent as reactions to the news and pictures that were posted on the FB forums such as those collected from pages like Citizen TV Kenya, KTN Kenya and Mpasho News. The data of this study was analyzed qualitatively by coding every text based on its content. The study employed the use of Computer Mediated Communication (CMC) as proposed by Hiltz and Turoff (1978) to interpret and give inferences about the texts that were sent. The study revealed that FB users used the language of their choice creatively to communicate. Various linguistic features were used to communicate intended messages.


2012 ◽  
pp. 873-884
Author(s):  
Holly H. Schiffrin ◽  
Melissa Falkenstern

Self-disclosure, the sharing of personal information between communication partners, has long been a topic of interest due to the large impact it plays in the development of interpersonal relationships (Altman & Taylor, 1973). As the use of computer-mediated communication (CMC) has increased, so has the interest in the impact it may have on self-disclosure and relationship development. Several theories have been posited to explain the impact that the medium of communication has on self-disclosure. Although some theories have predicted a negative impact of CMC on self-disclosure (Daft & Lengel, 1986; Kock, 2005), several researchers have found that CMC increases self-disclosure (McKenna & Bargh, 2000; Valkenberg & Peter, 2009a; Walther, 1996). This article discusses the main theories that explain the nature of online self-disclosure, the possible mechanisms by which CMC serves to increase self-disclosure, and impact that online self-disclosure has on interpersonal relationships and well-being.


2021 ◽  
Vol 9788879169776 ◽  
pp. 89-105
Author(s):  
Maria Rosa Compagnone

Discussion forums on the web concern a large number of subjects such as domestic life (recipes and cooking), intimate life (pregnancy and sex life) or intellectual life (scientific subjects, school homework). Our study focuses on the analysis of the messages exchanged on the forums alfemminile.com, aufemminin. com, skuola.net, doctissimo.it and doctissimo.fr and its aim is therefore to examine, from a linguistic point of view, a type of network communication, discussion forums. While the research falls within the scope of analyzing the specifics of computer-mediated communication (CMO), it also helps to identify the diversity of writing practices with regard to the standard. Moreover it allows us to enrich our knowledge on the situation of text production, on writing, on reading text but also on the fictitious identity adopted by users such as genderswapping. This work, in a more general framework, will make it possible to know the trends in writing, which now integrates different semiotic forms, and finally to reflect on the influence of the medium on the very nature of the messages and the limits of this influence.


2017 ◽  
Vol 4 (1) ◽  
pp. 8-16
Author(s):  
Наталія Акімова

У статті розглянуто елементи мовленнєвого коду сайтів новин, реалізовані засобами презентативності та персоналізації. Для цього використані методи аналізу та синтезу; описового, лінгвокультурного та концептуальнного аналізу тексту, моделювання, метод семантичних і прагматичних інтерпретацій, контекстне спостереження та порівняльний аналіз. Надано дефініції презентативності та персоналізації, наведено приклади з найбільш популярних новинних сайтів укрнету (Корреспондент.net, LB.ua) та рунету (РосБизнесКонсалтинг, РИА Новости). Висвітлено питання, яким чином ці риси ускладнюють розуміння текстів новин, які вони зумовлюють психологічні та нейролінгвістичні труднощі, які психолінгвістичні механізми залучено в процесі розуміння таких новинних анонсів. Зазначено, що при цьому порушується традиційний комунікативний кодекс та відбувається маніпулювання свідомістю читачів. Користувач несвідомо звертає увагу на такі тексти, мимовільно їх запам’ятовує і потім використовує як кліше або моделі у власному мовленні. У свою чергу, зміна мовленнєвої поведінки призводить до зміни способу мислення і розуміння реальності. Дослідження здійснюється в контексті теорії девіантних мовленнєвих одиниць, досягнень сучасної лінгвістики, когнітивістики, психології та нейронауки. References Akіmova, N. Movlennevі devіacії u movі ukraїns’kih іnternet-ZMІ: tendencіja movy epohi chi zasіb manіpuljuvannja [Speech deviation in the language of Ukrainian online media: the tendency of epoch’s language or means of manipulation]. Retrieved from http://mentalnist-2016.blogspot.com/p/blog-page_49.html.  Kompantseva, L. (2007) Іnternet-Komunіkacіya: Kognіtyvno-Prahmatychnyi ta lіngvokul’turologіchnyi Aspekty [Internet Communication: Cognitive Pragmatic and Linguistic and Cultural Aspects] Extended Abstract of Doctoral dissertation. Kyiv. Filatova, O. G. (2004) Internet kak mass-media [Internet as a media]. Aktual’nye Problemy Teorii Kommunikacii, 232-240. Shchipitsyna, L. (2011). Kompleksnaya Lingvisticheskaya Kharakteristika KompyuternoOposredovannoy Kommunikacii (Na Materiale Nemetskogo Yazyka) [Complex Linguistic Features of Computer-Mediated Communication (Based on the German Language)]. Extended abstract of Doctoral dissertation. Voronezh. Sources Великий тлумачний словник сучасної української мови / В. Т. Бусел. Київ, Ірпінь: Перун, 2005. Velykyi Tlumachnyi Slovnyk Suchasnoї Ukraїns’koї Movy [Big Explanatory Dictionary of Contemporary Ukrainian]. (2005). V. Busel, Ed. Kyiv; Irpin: Perun. БТСРЯ – Большой толковый словарь русского языка / Гл. ред. С. А. Кузнецов. СПб. : Норинт, 2009. BTSRYA Bol’shoj Tolkovyj Slovar’ RusskogoYazyka [Big Explanatory Dictionary of Russian]. (2009). S. Kuznetsov, (Ed.). S.-Petersburg: Norint. LB.ua – Новини України від LB.ua: оперативна аналітика української політики, економіки, новини культури та спорту. Retrieved from: http://ukr.lb.ua/ Корреспондент.net – Останні новини України та світу. Корреспондент.net – свіжі новини дня. Retrieved from: http://korrespondent.net/Korrespondent.net РБК – РосБизнесКонсалтинг – новости, акции, курсы валют, погода, доллар, евро. Retrieved from: http://www.rbc.ru/ РИА – Главные новости часа. Лента новостей «РИА Новости». Retrieved from: http://ria.ru/


2019 ◽  
Vol 39 ◽  
pp. 189-216
Author(s):  
Marije Michel ◽  
Marco Cappellini

AbstractConversational alignment (i.e., the automatic tendency of interactants to reuse each other's morphosyntactic structures and lexical choices in natural dialogue) is a well-researched phenomenon in native (Pickering & Ferreira, 2008) and to a smaller extent in second language (L2) speakers (Jackson, 2018) as confirmed by many highly controlled lab-based experimental studies investigating face-to-face oral interaction. Only a few studies have explored alignment in more naturally occurring L2 interactions (e.g., Dao, Trofimovich, & Kennedy, 2018), some of them extending the context to written computer-mediated communication (SCMC) (e.g., Michel & Smith, 2018).The current study aimed to address this gap by taking a closer look at alignment in L2 conversations mediated by two different types of SCMC (videoconference vs. text chat). We explored lexical as well as structural alignment in three target languages (Chinese, French, and German) involving interactional partners of different status (L2 peer, L1 peer, and L1 tutor).Results revealed that lexical and structural alignment are both present and observable in different SCMC contexts. From a methodological point of view, we discuss how different analyses suit the data generated by the affordances of the different SCMC contexts in the target languages and argue for a more dynamic and pervasive perspective on interaction.


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