scholarly journals TOWARDS PROCESS MATURITY – TRIGGERS OF CHANGE

2016 ◽  
Author(s):  
Arkadiusz Jurczuk
Keyword(s):  
Literature Review ◽  
Success Factors ◽  
Maturity Level ◽  
Process Maturity ◽  
Maturity Models ◽  
Contextual Model ◽  
Process Oriented

Process-oriented development of an organization is supported by maturity models. They delineate a sequence of stages that together form a path from an initial to a desired maturity level. Maturity progress is determined by various success factors and initiated by different triggers. There is no common classification of these triggers. The purpose of this paper is to identify triggers in relation to maturity levels. To identify triggers a contextual model has been developed and literature review has been conducted. Results suggest that due to incomplete understanding of process-based approach some additional triggers may also affect success of its implementation.

scholarly journals Diminishing the Gap Between IT Governance Maturity Theory and Practice

2019 ◽  
Vol 10 (1) ◽  
pp. 1-21
Author(s):  
Daniël Smits ◽  
Jos van Hillegersberg
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
It Governance ◽  
Governance Structure ◽  
Theory And Practice ◽  
Maturity Level ◽  
Structured Interviews ◽  
Theoretical Frameworks ◽  
Maturity Models ◽  
Soft Governance

IT governance research suggests the existence of a gap between theoretical frameworks and practice. Although current ITG research is largely focused on hard governance (structure, processes), soft governance (behavior, collaboration) is equally important and might be crucial to close the gap. The goal of this study is to determine what IT governance maturity models are available and if there remains a mismatch. The authors conducted a systematic literature review to create an overview of available IT governance maturity models. The study shows five new IT governance maturity models were introduced. Only one of the new IT governance maturity models covers hard and soft IT governance in detail. This model and corresponding instrument was used to illustrate its usability in practice. The authors demonstrate that combining the instrument with structured interviews results in a usable instrument to determine an organization's current maturity level of hard and soft IT governance.

scholarly journals Analisis Maturity Level Perencanaan Strategis Sistem Informasi Pemerintahan Daerah Di Indonesia: Systematic Literature Review

2021 ◽  
Vol 6 (6) ◽  
pp. 2842
Author(s):  
Jati Arif Hidayat ◽  
Ema Utami ◽  
Anggit Dwi Hartanto
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Value Chain ◽  
Success Factors ◽  
Balance Scorecard ◽  
Maturity Level ◽  
Situation Analysis ◽  
Strategy Formulation ◽  
Critical Success ◽  
Implementation Planning

Meningkatnya kesadaran akan perlunya penyusunan rencana strategis dalam pengembangan sebuah sistem informasi terintegrasi dapat kita lihat pada penelitian yang dilakukan di beberapa pemerintah daerah di Indonesia, namun tidak semua perencanaan strategis sistem informasi (PSSI) yang disusun sudah memenuhi aspek kelengkapan sesuai tahapan PSSI sehingga kurang memberikan manfaat yang maksimal. Pada penelitan ini dilakukan analisis untuk mengetahui tren metode apa saja yang digunakan dari tahun ke tahun, mengukur aspek kelengkapan tahapan serta maturity level dari masing-masing tahapan PSSI menggunakan Systematic Literature Review. Dari 33 studi yang memenuhi inklusi dan eksklusi, terdapat 8 jenis metode yang digunakan dan metode yang paling banyak digunakan adalah metode Ward and Peppard yaitu 17 Studi (52%), metode Ward and Peppard menjadi paling populer karena memiliki alat analisis sangat lengkap seperti SWOT, PEST, Five Force Competitive, Value Chain, Critical Success Factors, Balance Scorecard, dan McFarlan’s Strategic Grid. Hasil pengukuran maturity level dari masing-masing tahapan PSSI menunjukkan tahapan yang sudah memenuhi mature level sebagai berikut 57,6% studi pada tahapan kesadaran strategis (strategic awareness), 42,4% studi pada tahapan analisis situasi (situation analysis), 39,4% studi pada tahapan konsepsi strategi (strategy conception), 54,6% studi pada tahapan perumusan strategi (strategy formulation), 36,3% studi pada tahapan perencanaan implementasi strategi (strategy implementation planning). Secara garis besar maturity level pada setiap tahapan PSSI menunjukkan hasil kurang baik dengan rata-rata keseluruhan di angka 46,1%.

scholarly journals Business Process Maturity Models Research: A Systematic Literature Review

2020 ◽  
Vol 7 (1) ◽  
pp. 29-35
Author(s):  
T. Bartosz Kalinowski
Keyword(s):  
Literature Review ◽  
Business Process ◽  
Systematic Literature Review ◽  
Process Management ◽  
Practical Implementation ◽  
Process Maturity ◽  
Maturity Models ◽  
Business Results ◽  
Research Gap ◽  
Business Process Maturity

Business Process Maturity can be defined as the „degree of explicit definition, management, measurement, control and effectiveness” of organisational processes (Humphrey, 1987, p. 1- 13) or their ability to systematically provide better business results (McCormack, Johnson, 2001, p. 12). The practical implementation of the above concept is reflected trough Business Process Maturity Models (BPMMs). They have been designed in order to enable companies to shift their business process management from „as-is” state, where process are undefined and underperforming to a desired „to-be” state, in which processes are being continuously improved. The available literature proofs that many review papers on BPMMs, in particular those issued before 2010 lacks an extensive set of systematic literature review or analysis criteria. For example, the authors didn’t pay attention whether the analysed models focused on a single process, a specific group of processes or all organisational processes. Often, there was also no distinction between organisational and process maturity, which appeared in the analysed models as separate concepts, or different types of maturity (e.g. process, project, supply chain, etc.). Some systematic attempts for analysing BPMMs were undertaken by e.g. A. Van Looy (2010, p. 687-697), M. Rosemann and J. vom Brocke (2010, pp 105-122), as well as M. Röglinger, J. Pöppelbuß and J. Becker (2012, p. 328-346), however still significant limitation of these research can be enumerated. As a result of the identified research gap, this papers aims at performing a systematic literature review based on transparent and sound criteria. The paper is divided into three main parts. The first part (introduction) focuses on presenting briefly the „state-of-the-art” regarding the Business Process Maturity Models research. The second part provides insights into the methodology of performing the systematic literature review. Finally, the last part of the paper discusses the results of the performed study and resulting conclusions.

scholarly journals Methodology for developing capability maturity levels for PPP stakeholder organisations using critical success factors

2016 ◽  
Vol 16 (1) ◽  
pp. 81-110 ◽  
Author(s):  
Solomon Olusola Babatunde ◽  
Srinath Perera ◽  
Lei Zhou
Keyword(s):  
Developing Countries ◽  
Literature Review ◽  
Success Factors ◽  
Maturity Level ◽  
Content Type ◽  
Capability Maturity ◽  
Critical Success ◽  
Level 1 ◽  
Level 2 ◽  
Practical Implications

Purpose – The purpose of this study is to use critical success factors (CSFs) to develop a process maturity and determine the current maturity levels of stakeholder organisations in public–private partnership (PPP) project implementation in Nigeria. The success of any PPP project is largely dependent on the country’s maturity on CSFs that made PPP projects successful. Thus, the identification of metrics and standards for measuring the maturity of stakeholder organisations on CSFs for PPP project implementation remains a challenge. Design/methodology/approach – The study adopted literature review and six PPP project case studies including interviews in each case study and expert forum. The outcome of a comprehensive literature review provides a total list of 14 CSFs that made PPP projects successful in Nigeria. These CSFs were used for capability maturity levels ' definition ranging from level 1 (Ad hoc) to level 5 (Optimising) in line with capability maturity model concept. Quantitative assessment was considered as a support tool for making an overall assessment of both the public and private organisations ' current capability maturity levels and for comparison approach. Findings – A capability enhancement framework for stakeholder organisations in PPP project was developed. This framework was used in assessing the current capability maturity levels of stakeholder organisations involved in PPP projects in Nigeria. Using this framework, it was found that public sector organisations were positioned between maturity level 1 and maturity level 2 (out of five maturity levels) on CSFs applicable to them. While, most private sector organisations were placed in maturity level 2 on CSFs associated with them. Practical implications – The results emanated from this study provided both the theoretical and practical implications. The theoretical implication provides new insights into the usefulness of CSFs in PPP projects and indicates that merely identifying possible CSFs for PPP projects is not sufficient. The practical implication shows that the framework developed in this study had provided the benchmark for the identification of methodical approach, and standard to process improvement in PPP infrastructure projects, which can be replicated in both the developed and developing countries. Thus, the framework could be used to benchmark future studies. Originality/value – The framework would provide a useful guide and roadmaps for improvement by indicating “what” needs to be done by stakeholder organisations involved in PPP projects in achieving higher capability maturity levels on identified CSFs for PPP projects in Nigeria and developing countries at large.

scholarly journals A CONTROL LIST FOR THE SYSTEMATIC IDENTIFICATION OF DISTURBANCE FACTORS

2021 ◽  
Vol 1 ◽  
pp. 51-60
Author(s):  
Peter Welzbacher ◽  
Gunnar Vorwerk-Handing ◽  
Eckhard Kirchner
Keyword(s):  
Literature Review ◽  
Product Development ◽  
Model Theory ◽  
Development Process ◽  
Product Development Process ◽  
Key Factors ◽  
Starting Point ◽  
Disturbance Factor ◽  
Systematic Identification

AbstractThe importance of considering disturbance factors in the product development process is often emphasized as one of the key factors to a functional and secure product. However, there is only a small number of tools to support the developer in the identification of disturbance factors and none of them yet ensures that the majority of occurring disturbance factors is considered. Thus, it is the aim of this contribution to provide a tool in form of a control list for the systematic identification of disturbance factors. At the beginning of this contribution, the terms “disturbance factor” and “uncertainty” are defined based on a literature review and different approaches for the classification of uncertainty are presented. Subsequently, the fundamentals of multipole based model theory are outlined. Moreover, a first approach in terms of a control list for a systematic identification of disturbance factors is discussed. Based on the discussed approach and taking the identified weaknesses as a starting point, a control list is presented that combines the existing basic concept of the control list with the fundamentals of multipole based model theory.

Mobilizing B2B Electronic Marketplace: An Exploratory Study of Critical Success Factors among Indian Start-ups

2021 ◽  
pp. 097215092110056
Author(s):  
Kanupriya Sethi ◽  
Baidyanath Biswas ◽  
Krishna Chandra Balodi
Keyword(s):  
Exploratory Study ◽  
Success Factors ◽  
Electronic Marketplace ◽  
Strategic Choices ◽  
Related Factors ◽  
Developed Economies ◽  
Critical Success ◽  
Platform Architecture ◽  
Start Ups

Adoption of an electronic marketplace (EM) business model for business-to-business (B2B) transactions has increased over the years. In part, this evolution and adoption of B2B EMs can be explained by the Internet-enabled disintermediation of the existing value chains of businesses, followed by cybermediation. This study aims to understand the platform architecture design and governance-related factors and strategic choices that influence the success of B2B EM start-ups. We draw from the literature on the ‘Temple Framework’ and the classification of B2B EMs by transaction content, structure, and governance to identify these critical factors. Given that the literature is primarily based in the context of developed economies, the factors and choices identified from the review are empirically validated using three case studies in the Indian B2B context. Thus, this exploratory study aims to help founder managers of emerging-economy B2B EMs by providing a checklist to avoid common pitfalls.

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