scholarly journals A Comparative Study on Gold Loan Offered by Public Sector Banks and Non-Banking Financing Companies, Madurai

2019 ◽  
Vol 7 (3) ◽  
pp. 51-57
Author(s):  
P Vanitha Malarvizhi ◽  
A Angel
Keyword(s):  
Public Sector ◽  
Comparative Study ◽  
Research Study ◽  
Statistical Techniques ◽  
Satisfaction Level ◽  
Public Sector Banks ◽  
Factors Influencing ◽  
Comparative Survey ◽  
Banking Institution ◽  
Awareness Level

In today’s modernized world everybody prefer to avail gold loan as it can be availed within the short duration from Banking institution and Non-Banking Financing institution where the preference to other credit was comparatively lesser as it consumes time. This research study is related to a comparative survey of the gold loan offered by Public sector Banks and Non-Banking Financing Companies in Madurai. This study is focused on the preference of the borrowers in availing the gold loan, the awareness level of borrowers about lending norms, factors influencing borrowers to avail the gold loan, problems faced by the borrowers while availing gold loan and satisfaction level of borrowers towards Public sector Banks and Non-Banking Financing Companies in availing gold loan. An attempt has been made to collect information from 107 respondents from the borrowers of gold loan from Public sector Banks and Non-Banking Financing Companies in Madurai city. The data collected using an appropriate questionnaire were analyzed and interpreted using statistical techniques, and also the testing of the hypothesis was done, and conclusions arrived at whether the theories were accepted or rejected.

scholarly journals A COMPARATIVE STUDY ON THE CUSTOMERS’ SATISFACTION IN SELECT PRIVATE SECTOR AND PUBLIC SECTOR BANKS IN TIRUNELVELI DISTRICT

2016 ◽  
Vol 4 (12SE) ◽  
pp. 47-54
Author(s):  
R. Arumugarajan
Keyword(s):  
Public Sector ◽  
Private Sector ◽  
Comparative Study ◽  
Banking Sector ◽  
Vital Role ◽  
Private Party ◽  
Public Sector Banks ◽  
Factors Influencing ◽  
High Satisfaction ◽  
Private Banking

Banks are considered as vehicle of finance in a nation. The finance should be given all the parts of country in the perfect manner. Thus, lots of banks are allowed to run their business. Due to privatisation, many of the private party also enter in to banking sector. Thus, the customers have different kinds of banks. So the satisfaction of customers has very vital role among the bankers. Here the factors influencing on satisfaction of customers is analysed and private banking sector gives high satisfaction than public sector banks.

The Factors Influencing the Non-Performing Assets in the Indian Banking Sector: An Economic Analysis

2018 ◽  
Vol 9 (10) ◽  
pp. 21080-21086
Author(s):  
Bhaarathi .N ◽  
M. Thilagavathi
Keyword(s):  
Public Sector ◽  
Economic Analysis ◽  
Banking Sector ◽  
Secondary Data ◽  
Test Statistics ◽  
Hausman Test ◽  
The Public ◽  
Public Sector Banks ◽  
Factors Influencing ◽  
Asset Data

Non-Performing Assets are a burning topic of concern for the public sector banks, as managing and controlling NPA is very important. The current paper with the help of secondary data, from RBI website, tried to analyse the 8 years, (2010-2018) net non-performing asset data of 26 public sector banks, by using Hausman test statistics, and with the help of Stata software. The main objective of the study is to find out the factors influencing the Non-Performing Assets in the Indian Banking Sector. This paper also focuses on the reason behind the NPA and its impact on banking operations.

A Comparative Study of Non-performing Assets Using Non-parametric Test: Indian Scheduled Commercial Banks

2021 ◽  
pp. 097674792110278
Author(s):  
Bhabani Mishra ◽  
S. S. Rath
Keyword(s):  
Public Sector ◽  
Comparative Study ◽  
Commercial Banks ◽  
Foreign Banks ◽  
Parametric Test ◽  
Public Sector Banks ◽  
Significant Difference ◽  
The Individual ◽  
Asset Quality ◽  
Non Parametric

Galloping levels of impaired assets slowly destroy the economy by throwing it into a major financial crisis. The current article studies recent trends and compositions of stressed assets among 45 selected Indian commercial banks. The non-parametric test (Kruskal–Wallis) is applied to know whether there exists any difference in the movement of gross non-performing assets ratios and net non-performing assets ratios (NNPAs) among bank groups and individual banks. The group-wise comparative study shows that a significant difference exists in the movement of NNPA ratio only between foreign banks and public sector banks and between private banks and public sector banks. Significant differences also exist among the individual banks in foreign and private bank groups. The Games–Howell post-hoc test finds that some pairs of banks have significant differences. The current financial downswing attributed to pandemic has increased the chances of fraudulency and sporadic default events and enhanced the problem of bad loans. Amalgamations of State Bank of India with its associates in 2017 and Bank of Baroda with Dena Bank and Vijaya Bank in 2019 have shown falls in stressed assets that possibly foreshow the future furtherance in asset quality of other four anchor banks that are merged with six banks, with effect from April 2020. JEL Codes: G21, G34

scholarly journals Measuring Overall Customer Satisfaction for CRM Activities Performed by Indian Commercial Banks in Surat City

2020 ◽  
Vol 8 (1) ◽  
pp. 16-27
Author(s):  
Shaileshkumar Jausukhbhai Limbad ◽  
Vinod Patel
Keyword(s):  
Public Sector ◽  
Customer Satisfaction ◽  
Significant Relationship ◽  
Commercial Banks ◽  
Management Practices ◽  
Banking Sector ◽  
Research Study ◽  
Marketing Mix ◽  
Customer Relationships ◽  
Public Sector Banks

Purpose: The primary purpose of this paper is to measure the customer perception towards customer relationship management practices of Indian commercial banks in Surat city. The researcher also tries to study the different factors affecting the private and public sector banks’ customers.Design/methodology/approach: This research study is descriptive. The study adopted a nonprobability convenience sampling method after initially applying the stratified sampling. Findings: For private sector banks, reliability, responsiveness, and marketing mix elements have a significant relationship with overall satisfaction and also a significant relationship between overall customer satisfaction and loyalty. For public sector banks, a significant relationship found between assurance and marketing mix elements with overall customer satisfaction and between overall satisfaction and loyalty.Practical implications: The study researcher tried to establish a relationship between customer satisfaction and effective management of customer relationships. It is to be suggested that the banking sector, regardless of the tangible elements, should improve its operations in providing customers with highly advanced and reliable services.Originality/value: The research study aims to make managers able to assess CRM activities and processes in Indian commercial banks, focusing on new methods of delivering banking services and ways to managing healthy relationships with key customers.

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