scholarly journals Sustainability, Efficiency, and Competitiveness in Rail Mobility: The ADIF-Spain Case Study

2021 ◽  
Vol 13 (16) ◽  
pp. 8977
Author(s):  
José Ramón García-Aranda ◽  
Raquel Ortega-Lapiedra ◽  
Jara Bernués-Olivan
Keyword(s):  
Environmental Sustainability ◽  
Transformation Process ◽  
Driving Mechanism ◽  
Evaluation Tool ◽  
Management Evaluation ◽  
Efqm Model ◽  
Quality Management Model ◽  
European Foundation ◽  
The One

This work aims to propose alternatives to the EFQM (European Foundation for Quality Management) Model from the perspectives of sustainability, efficiency, and competitiveness, with an application to the railway sector in Spain. Concerning improvement factors, a retroactive analysis is based on a second-degree confirmatory factorial analysis, suggesting a new grouping of factors. With respect to the transformation process, a systemic proposal of seven cross-cutting elements (Integral Framework for Transformation into Outstanding Organizations) is presented, providing a sequence of reflection and action initiatives to successfully address the current environmental sustainability, efficiency, and competitiveness challenges in the railway sector through a case study, ADIF (Administrador de Infraestructuras Ferroviarias). The proposal for this Integrated Framework for The Transformation of Organizations is carried out to consolidate the EFQM Model, not only as a management evaluation tool, but also as a quality of management and sustainability instrument, increasing its role as a driving mechanism for actions that generate an effective improvement and transformation in an organization dedicated to mobility. The confirmation of all the hypotheses related to the relationship between Leadership and Strategy, on the one hand explanations., and People, Alliances and Resources, and Processes on the other, along with the four Criteria of Results (People, Clients, Society, and Key Results), allows for the proposal of an EFQM Model that evolves around three major constructs: Guidance, Action, and Feedback. The implications of this work focus on three areas: (1) theoretical, as it is the first analysis of this magnitude to be performed in literature; (2) research, as it opens new hypotheses for contrasting with other organizations in the sector; and (3) management, as it proposes a sustainable organizational and business model.

scholarly journals The Technical Efficiency of Local Action Groups: a Czech Republic Case Study

2017 ◽  
Vol 65 (3) ◽  
pp. 1065-1074 ◽  
Author(s):  
Iveta Vrabková ◽  
Pavel Šaradín
Keyword(s):  
Czech Republic ◽  
Technical Efficiency ◽  
Comprehensive Evaluation ◽  
Local Action ◽  
Economic Returns ◽  
Evaluation Tool ◽  
The Czech Republic ◽  
The One ◽  
Action Groups

Local Action Groups (LAGs) represent a dynamic platform for inter-municipal cooperation in Europe. Their principal advantages include EU funding and the capacity to generate economic returns and stimulate the development of local communities. The methodology used for the evaluation of the performance of LAGs is defined by the EU on the one hand and by national authorities on the other. Furthermore, there are an entire array of evaluation tools and academic experiments available. The present paper does not aim at a comprehensive evaluation of LAGs, but instead only examines the technical efficiency of LAGs. Using the Czech Republic as an example, the paper introduces an evaluation tool to measure the technical efficiency of LAGs and describes how it can be applied. The adoption of this tool is seen as a means of improving one of the parameters of the performance of LAGs.

scholarly journals Is there any link between accreditation programs and the models of organizational excellence?

2016 ◽  
Vol 50 (4) ◽  
pp. 650-657 ◽  
Author(s):  
Fernando Tobal Berssaneti ◽  
Ana Maria Saut ◽  
Májida Farid Barakat ◽  
Felipe Araujo Calarge
Keyword(s):  
Best Management Practices ◽  
Management Practices ◽  
Healthcare Sector ◽  
Healthcare Organizations ◽  
Best Management ◽  
Efqm Model ◽  
Quality Management Model ◽  
European Foundation ◽  
Two Stages ◽  
Model Of Excellence

Abstract OBJECTIVE To evaluate whether accredited health organizations perform better management practices than non-accredited ones. METHOD The study was developed in two stages: a literature review, and a study of multiple cases in 12 healthcare organizations in the state of São Paulo, Brazil. It surveyed articles comparing hospital accreditation with the EFQM (European Foundation for Quality Management) model of excellence in management. According to the pertinent literature, the accreditation model and the EFQM model are convergent and supplementary in some aspects. RESULTS With 99% confidence, one can say that there is evidence that accredited organizations scored better in the evaluation based on the EFQM model in comparison to non-accredited organizations. This result was also confirmed in the comparison of results between the categories Facilitators and Results in the EFQM model. CONCLUSION There is convergence between the accreditation model and the EFQM excellence model, suggesting that accreditation helps the healthcare sector to implement the best management practices already used by other business sectors.

scholarly journals From anthropocentrism to sustaincentrism: case study on beverage companies in India

2021 ◽  
Vol 11 (3) ◽  
pp. 85-93
Author(s):  
Yasmeen Shamsi Rizvi ◽  
Raksha Garg
Keyword(s):  
Environmental Health ◽  
Environmental Sustainability ◽  
Business Strategy ◽  
Business Organizations ◽  
Environment Friendly ◽  
Environmental Strategies ◽  
The One

Business organizations have been facing an unprecedented level of criticisms for being one of the prime contributors to the deterioration of environmental health. These criticisms have prompted organizations to make environmental sustainability a part of their business strategy. The case study on the beverage companies show how organizations are making a shift from anthropocentrism to sustaincentrism. Here we have mainly focussed on how PepsiCo and Coca-Cola have transformed their image from the one that contributes to bad health of the environment to the one that operates in an environment-friendly manner and how their environmental strategies have helped them in balancing the needs of stakeholders while earning profits.

scholarly journals Transformational leadership and the European Foundation for Quality Management model in five-star hotels

2020 ◽  
Vol 27 (2) ◽  
pp. 99-118
Author(s):  
Silvia Portela Maquieira ◽  
Juan José Tarí ◽  
José F. Molina-Azorín
Keyword(s):  
Transformational Leadership ◽  
Quality Management ◽  
Process Management ◽  
Tourism Industry ◽  
Content Type ◽  
Luxury Hotels ◽  
Efqm Model ◽  
Quality Management Model ◽  
European Foundation ◽  
Independent Hotels

Purpose This work analyses quality management (through the European Foundation for Quality Management-EFQM-model) and transformational leadership in hotels in Spain. Design/methodology/approach The study analyses 102 5-star and 5-star large luxury hotels that answer a questionnaire on transformational leadership and the EFQM model. It analyses the degree of importance of quality and transformational leadership in hotels, the significant differences between groups of hotels (according to stars, size, modality and type of product) and the association between transformational leadership and quality. Findings The results show the levels of quality and transformational leadership, minor significant differences between groups and an association between the two variables. In general, chain-affiliated hotels have a higher level of leadership and a more advanced employee and process management than independent hotels. Also, those hotels that focus on a vacational product show a lower attention to the strategy dimension in the EFQM model. The number of employees is not an important factor to adopt quality. Finally, transformational leadership allows hotels to advance in the development of quality management. Originality/value Although there are studies on quality management that show the importance of leadership for quality, there are few studies that examine transformational leadership and quality in the same study, mainly in the tourism industry, and especially in the case of the hotel industry.

Fit between Organizational Culture and Business Excellence: A Case Study of Heavy Electrical Equipment Plant, BHEL

2012 ◽  
Vol 37 (3) ◽  
pp. 19-28 ◽  
Author(s):  
Ashish Sinha ◽  
Bindu Arora
Keyword(s):  
Organizational Culture ◽  
Nuclear Power ◽  
Power Plants ◽  
Electrical Equipment ◽  
Efqm Model ◽  
Business Excellence ◽  
European Foundation ◽  
World Class ◽  
Gray Areas

The Heavy Electrical Equipment Plant (HEEP) of Bharat Heavy Electricals Limited (BHEL) at Hardwar, is the manufacturer and exporter of power generation equipments for hydro, thermal, gas-based and nuclear power plants of the country. HEEP-Hardwar has been engaged in excellence efforts for quite some time, having bagged the ISO certification in 1993. TQM was launched in HEEP in 1995. The plant got OHSAS accreditation in 2002. Along with these quality efforts, HEEP embarked upon its journey to excellence by adopting the European Foundation for Quality in Management (EFQM) model for business excellence. It continuously went for CIIEXIM Bank excellence award evaluation which in turn used the EFQM model for evaluation. In 2006, HEEP was declared as the best manufacturing plant in the country in CII evaluation. While HEEP�s results so far have been commendable, it has to go some way before becoming a truly world class organization. And organizational culture has to play an important role in it. This study basically is an attempt to assess whether HEEP has a strong excellenceoriented culture or not. The deciphered strength of culture shall indicate the strong areas as well as the areas which need improvement and thus help HEEP to inculcate a strong excellence oriented culture in its organization. The specific objectives of the study are to: identify a suitable culture for business excellence assess and measure the culture identify the gray areas in BHEL's culture. An exploratory study was done to determine the dimensions of culture required for achieving excellence. After literature survey and discussions with experts from BHEL and academia, Broadfoot and Ashkansay�s organizational culture profile (OCP) was found to be the best suited culture framework with certain modifications, keeping in mind the scope of the current study. A 16-dimension framework was thus formed, out of which 15 were selected for assessment of HEEP�s culture. The dimensional framework was then developed into a questionnaire/inventory and empirically tested. With the help of OC survey and in-depth interviews, HEEP�s culture was deciphered along the selected dimensional framework. The value of total OC was found to be just strong indicating scope of improvement in several areas.

scholarly journals A Fuzzy Logic Model to Enhance Quality Management on R&D Units

2020 ◽  
Author(s):  
António Abreu ◽  
Ricardo Santos ◽  
João M.F. Calado ◽  
José Requeijo
Keyword(s):  
Fuzzy Logic ◽  
Quality Management ◽  
Public Funding ◽  
The Public ◽  
Integrated Method ◽  
Efqm Model ◽  
Logic Approach ◽  
European Foundation ◽  
Action Measures

Nowadays, Higher Education Institutions (HEIs), are becoming even more competitive, with the public ones, facing at the same time a greater restriction on public funding. Therefore, HEIs, have to be more effective and more efficient as well, on pursuing their own goals, which includes Research and Development (R&D) units as well. Such demands can be achieved, by enhancing R&D’s global performance. Therefore, the use of a framework such as European Foundation for Quality Management (EFQM), can bring value to an organization with the characteristics of a R&D unit. This work presents a new integrated method based on EFQM model, by using Fuzzy Logic, to enhance the organizations’ overall performance. The applicability of the proposed approach is demonstrated by a case study in a R&D unit, where an initial performance evaluation takes place, by using RADAR’s Logic approach. The proposed method, based on Fuzzy Logic, is then applied, followed by the identification of the strength points as well as the improvement areas, according to the EFQM framework. Then, the improvement actions with high priority are determined, followed by the correspondent action measures. Keywords: Quality management, Fuzzy logic, EFQM

scholarly journals Environmental Sustainability Evaluation of Apparel Product: A Case Study on Knitted T-Shirt

2014 ◽  
Vol 2014 ◽  
pp. 1-6 ◽  
Author(s):  
Md. Mazedul Islam ◽  
Md. Mashiur Rahman Khan
Keyword(s):  
Environmental Sustainability ◽  
Assessment Tool ◽  
Design Tool ◽  
Evaluation Tool ◽  
Self Assessment ◽  
Full Life Cycle ◽  
Aggregate Information ◽  
Branded Product ◽  
Higg Index

The work reported in this paper presents the assessment of environmental performances of selected branded apparel T-Shirt products made by Bangladesh. The study is based on a standard evaluation tool named Higg Index which is basically used widely to measure the environmental sustainability of various apparel products. Higg Index is an internal self-assessment tool created by the outdoor apparel industry and Nike’s apparel environmental design tool which aims to aggregate information on the environmental performance of products. The Index considers performance across the full life-cycle of a product, including impacts from “input materials, manufacturing, packaging, transportation, use, and end-of-life.” Selected apparel branded T-Shirt products from S. Oliver, BUTex-Innovation, PUMA, Esprit, Aarong, and Yellow were taken into consideration. The results indicate that newly developed ecofriendly T-shirt and foreign branded products named S. Oliver, PUMA, and Esprit gained higher score but local branded product like Aarong and Yellow gained lower score in terms of environmental sustainability based on Higg Index assessment tool. Moreover, many weaknesses and opportunities for improvement of both local and foreign branded T-Shirt products have been identified and suggested which would eventually lead the fashion designer, apparel manufacturer, stakeholder, and consumer towards greener apparel products.

scholarly journals EFQM model implementation in a Portuguese Higher Education Institution

2019 ◽  
Vol 9 (1) ◽  
pp. 99-108 ◽  
Author(s):  
Ricardo Simões Santos ◽  
António João Pina da Costa Felician Abreu
Keyword(s):  
Higher Education ◽  
Education Institution ◽  
Internal Quality ◽  
Case Study Methodology ◽  
Efqm Model ◽  
Quality Management Model ◽  
Internal Quality Assurance ◽  
European Foundation ◽  
Study Methodology ◽  
Portuguese Higher Education

AbstractEducation sector, and particularly, Higher Education Institutions (HEI), is nowadays an increasingly competitive sector, where the HEI’s success, relies on stakeholder’s recognition, along with their capacity to attract funding, to achieve sustainability.To attends such demands, HEI tends to incorporate into their strategy, Internal Quality Assurance Systems (IQAS). Additionally, and according to some works, existed on literature, HEI should follows a logic of continuous improvement, through the services provided to their stakeholders, where EFQM (European Foundation for Quality Management) model, arises as an alternative solution to be considered.However, and although the success achieved with this model on private sector, there are no certainties about the results of their implementation in HEI, since some of the adopted models have a set of techniques based on theories, sometimes incompatible within HEI nature.Therefore, and by using the case study methodology, it is intended to analyze the feasibility of an IQAS implementation, based on the EFQM model, in an Engineering School in Portugal.For this purpose, they are identified some advantages and difficulties found within its implementation, as well as ways to overcome them, contributing therefore with some answers for a better EFQM implementation into a HEI in general.

scholarly journals Transmission of Place Branding Values through Experiential Events: Wine BC Case Study

2021 ◽  
Vol 13 (6) ◽  
pp. 3002
Author(s):  
F.J. Cristófol ◽  
Elena Cruz-Ruiz ◽  
Gorka Zamarreño-Aramendia
Keyword(s):  
British Columbia ◽  
Sustainable Development ◽  
Environmental Sustainability ◽  
Place Branding ◽  
Public And Private ◽  
The Sustainable Development ◽  
Starting Point ◽  
The One ◽  
The Impact

Sustainability is to promote economic growth that generates equitable wealth for all without harming the environment, becoming one of the objectives that serve as a starting point for many place branding strategies. Cultural heritage, environmental sustainability, and the valorization of the territory are nowadays unavoidable elements to sustain brands. This research analyzes the transmission of place branding values through experiential events, as a formula for business improvement according to the principles of sustainable development. The research is focused on the case of wine in British Columbia (Canada). The methodology applied was based on a theoretical framework as a starting point for the study. From there, on the one hand, an analysis of the contents of the events carried out by the winegrowers of British Columbia during the harvest months in 2019 and 2020 has been carried out. On the other hand, interviews were conducted with relevant professionals and academics in the sector in order to determine the extent to which they meet the needs of promotion of the site, taking into account the impact on the sustainability of the territory. The results show the link between the events and the territory brand, which is a means to generate growth through wine tourism promoted by the wineries, thus revaluing the winegrowing landscape and, in general, the traditions of the place, among others. There is also a need to look for strategies that seek collaboration between the public and private sectors to improve the creation of integrated events that transmit the branding values of the place. Events are a tool to generate territory branding and can, if well-conceived, contribute to the sustainable development goals (SDGs). In the case study, the results show that the vast majority of events organized by BC wineries aim to promote place branding within the framework of sustainability. A methodology that could be applicable to other territories and countries.

scholarly journals Migration as a Source of Suffering in the Context of the Biographical Experience of the Process of Transformation in Poland. Case Study of Weronika’s Life History

2019 ◽  
Vol 15 (4) ◽  
pp. 112-139
Author(s):  
Joanna Wygnańska
Keyword(s):  
Life History ◽  
Time Frame ◽  
Transformation Process ◽  
The Status ◽  
History Of ◽  
The One ◽  
The Individual ◽  
Collective Influence ◽  
The Relationship

The article focuses on the case study of the life history of Weronika, a person biographically experiencing the consequences of the transformation process in Poland. On the one hand, the text concentrates on showing the change in the status of the narrator’s family from a privileged position in the socialist period to the experience of unemployment and poverty after 1989. On the other hand, the text analyzes the necessity of the narrator’s mother’s emigration to Italy in the mid-1990s. Thus, the article focuses on the narrator’s experience in the context of being a migrant woman’s child. This experience is related to the time of socialization and education, which was difficult for the narrator, and the consequence of which is shown in the text in connection to the narrator’s persistence in trajectory. The text also presents the perspective of transnational motherhood within the framework of Polish women’s migrations after 1989. Also, an important perspective adapted in the article is the experience of migration by the narrator, who at the time of the interview has also been living in Italy for 10 years. Permanent emigration of the narrator is associated in her life history with high biographical costs. The article is, therefore, an attempt to present migration as a source of suffering in relation to the context of being a migrant’s child and being a migrant oneself. The analysis of Weronika’s case is also an attempt to show the relationship between the individual experience of the narrator and the mechanisms of collective influence. Thus, the text treats the analyzed life history as one of the biographical accounts reflecting the biographical and social processes assigned to a specific time frame. In this perspective, the text aims to reconstruct the complexity of these processes and to interpret the experienced social reality in an individual biography.

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