scholarly journals Prediction of Knowledge Management for Success of Franchise Hospitality in a Post-Pandemic Economy

2020 ◽  
Vol 12 (20) ◽  
pp. 8755
Author(s):  
Hsiu-Chin Hsieh ◽  
Xuan-Huynh Nguyen ◽  
Tien-Chin Wang ◽  
Jen-Yao Lee
Keyword(s):  
Knowledge Management ◽  
Large Scale ◽  
Management Practices ◽  
Business Failure ◽  
Direct Result ◽  
Business Climate ◽  
Global Business ◽  
Priority Weights ◽  
Novel Coronavirus

Due to its unpredictability, the novel coronavirus (COVID-19) pandemic has changed the global business climate and commercial management practices in unprecedented ways. As a direct result of the pandemic, the hospitality and tourism sectors have shut down, and business failure rates have occurred exponentially. The franchise hospitality industry has experienced significant impact and challenged a basic understanding of knowledge management (KM) implementation in the face of the COVID-19 outbreak. A strategic KM implementation practice can not only guide a large-scale operation, but also adjust an organization’s performance and competitiveness. The purpose of this study is to examine the influential criteria of success through effective KM implementation and to predict the probability of successful KM in a post-pandemic era. The conceptual framework for KM applies an analytic hierarchical prediction model reliant upon consistent fuzzy preference relations to assist the franchise hospitality sector’s consciousness of the influential criteria. An empirical case study is used to apply pairwise comparisons used to determine the priority weights and two possible outcomes. The case study will assist franchise organizations to analyze whether or not to implement KM, interdict application, or adopt revised actions. This assistance will enhance the success possibility of KM implementation within such a crisis environment. This study uses a case setting by assessing 15 franchises hospitality experts’ opinions in Taiwan relevant to KM implementation.

scholarly journals How Knowledge Management helped Knowledge Intensive Business Services in Surviving COVID-19 and Creating Resiliency for New Normal: A Case Study of a GRC Training Firm in Indonesia

2021 ◽  
Vol 1 (5) ◽  
pp. 47-54
Author(s):  
Ray Antonio
Keyword(s):  
Knowledge Management ◽  
Large Scale ◽  
Management Practices ◽  
Business Services ◽  
Case Study Methodology ◽  
New Normal ◽  
Knowledge Intensive Business Services ◽  
Knowledge Intensive ◽  
Business Sectors

Since early 2020, COVID-19 pandemic has attacked many business sectors in many countries. In Indonesia, the government reacts to this situation by issuing several regulations, one of which is the large-scale social restrictions (PSBB) regulation. This regulation affects many business sectors, including Knowledge Intensive Business Services (KIBS) sectors. KIBS sectors have been developing quickly, especially in developing countries like Indonesia. Knowledge plays a crucial part for KIBS firms as these firms depend heavily on their workers’ knowledge. In this study, Lembaga Pelatihan Kerja Mitra Kalyana Sejahtera (LPK MKS) is being used as the research object for conducting the research. LPK MKS is a Governance, Risk, and Compliance (GRC) training firm, which included as one of KIBS business sectors. This study uses case study methodology by focusing on obtaining deep understandings about the knowledge management practices in KIBS training firm. The author obtains all the necessary data through in-depth qualitative interviews and secondary data. From the collected and analysed data, LPK MKS has implemented all of the success factors for managing knowledge. While the implementation of leadership and ICT are more notable, the implementation in organisational infrastructure is still not ideal. Nonetheless, the overall implementations of knowledge management help the firm in surviving the COVID-19 pandemic era and creating resiliency to face the new normal condition.

scholarly journals LANDSCAPE DESIGN FOR SUSTAINABILITY AND ECOSYSTEM SERVICES IN AN URBAN ENVIRONMENT: CASE STUDY OF TEHRAN AND HIS KAN RIVER

2020 ◽  
Author(s):  
Ilda Vagge ◽  
◽  
Gioia Maddalena Gibelli ◽  
Alessio Gosetti Poli ◽  
◽  
...  
Keyword(s):  
Ecosystem Services ◽  
Large Scale ◽  
Management Practices ◽  
Natural Capital ◽  
Landscape Design ◽  
Green Spaces ◽  
Small Scale ◽  
Design For Sustainability ◽  
Holistic Method

The authors, with the awareness that climate change affects and changes the landscape, wanted to investigate how these changes are occurring within the metropolitan area of Tehran. Trying to keep a holistic method that embraces different disciplines, reasoning from large scale to small scale, the authors tried to study the main problems related to water scarcity and loss of green spaces. Subsequently they dedicated themselves to the identification of the present and missing ecosystem services, so that they could be used in the best possible way as tools for subsequent design choices. From the analysis obtained, the authors have created a masterplan with the desire to ensure a specific natural capital, the welfare of ecosystem services, and at the same time suggest good water management practices. It becomes essential to add an ecological accounting to the economic accounting, giving dignity to the natural system and the ecosystem services that derive from it.

Knowledge Management Practices in SME: Case Study in Basque Country SME

2013 ◽  
pp. 105-111 ◽  
Author(s):  
Izaskun Alvarez ◽  
Ernesto Cilleruelo ◽  
Ibon Zamanillo ◽  
Enara Zarrabeitia
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Basque Country ◽  
Knowledge Management Practices

Knowledge Management Strategies Implementation in Innovation Intensive Firms

2009 ◽  
pp. 169-192 ◽  
Author(s):  
Fatima Guadamillas-Gomez ◽  
Mario J. Donate-Manzanares
Keyword(s):  
Knowledge Management ◽  
Human Resources ◽  
Corporate Culture ◽  
Information Technologies ◽  
Management Practices ◽  
Human Resources Management ◽  
Management Strategies ◽  
Key Factors ◽  
Managerial Perspective

This chapter analyses the implementation of knowledge management strategies (KMS) in technologyintensive firms. Firstly, a review of KMS in the knowledge management (KM) literature is carried out in order to conceptually establish the focus of the chapter. Next, some key factors for successful KM implementation, such as corporate culture, technological systems, ethical leadership, human resources management practices and organizational flexibility are identified and explained. After that, the case study of two firms which have successfully implemented a KMS in innovation-intensive industries, such as electronics and information technologies, is shown. Finally, and based on the results of the case study, some suggestions are extracted and recommendations are made from a managerial perspective in order to implement a KMS effectively.

A Framework for Improving Knowledge Management Practices in Namibian Software Companies

2016 ◽  
Vol 15 (01) ◽  
pp. 1650003 ◽  
Author(s):  
Gloria Ejehiohen Iyawa
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Structured Interviews ◽  
Software Developers ◽  
Management Framework ◽  
Software Developer ◽  
Study Approach ◽  
Software Companies ◽  
Km Strategy

Software development (SD) companies employ, train and provide software developers with the platform to improve their skills. Unfortunately, these investments are lost when a software developer resigns from the company or is not physically available to carry out work activities. This is a major problem experienced in Namibian SD companies. This paper investigates how knowledge is transferred and retained by software developers in Namibian SD companies. Using a case study approach, five software developers were purposively selected from five software companies in the city of Windhoek, Namibia. Data were collected using structured interviews. The findings revealed that Namibian SD companies do not have a formal knowledge management (KM) strategy in place, management is not involved in KM practices and experienced software developers are not willing to participate in the KM process as a result of job insecurities. The findings also revealed that knowledge gaps are created in Namibian SD companies when an experienced software developer resigns from the company, and this consequently hampers the SD process. Based on the findings, the study therefore proposes a knowledge management framework (KMF) for Namibian SD companies, which incorporates the needs of each software developer as well as the needs of the SD company to create an effective KM for Namibian SD companies. The KMF for Namibian SD companies were presented to five experts in the field of Software Engineering. The experts validated the KMF for Namibian SD companies and found it useful within the context of Namibian SD companies. The KMF for Namibian SD companies is expected to improve the way KM processes are carried out in Namibian software companies, providing a realistic approach to improving KM practices.

scholarly journals The Challenges and Coping Strategies of KM Implementation in HEIs

2021 ◽  
Vol 12 (4) ◽  
pp. 45-58
Author(s):  
Ayesha Khatun ◽  
Sajad Nabi Dar
Keyword(s):  
Knowledge Management ◽  
Coping Strategies ◽  
Management Practices ◽  
Secondary Data ◽  
Case Study Method ◽  
Competitive Edge ◽  
High Level ◽  
Descriptive Framework ◽  
And Coping

The pace of competition has increased in every sphere of the economy, and to face such high level of competition, organizations look for sustainable competitive edge. Knowledge as a tool of competition has been found to be highly sustainable as compared to physical resources and even technology, so organizations look for managing knowledge with strategic focus. This paper attempts to assess the knowledge management practices of a top Indian B-School, to identify the challenges faced by the B-School in the domain of knowledge management implementation and the coping strategies adopted by the school vis-à-vis the challenges. The study adopts for itself a descriptive framework and bases the enquiry on both primary as well as secondary data. For carrying out the investigation, case study method of research was applied. The findings show that though the B-School under study practices most of the selected parameters of knowledge management, managing knowledge as a strategic tool for developing and maintaining sustainable competitive edge is yet to be recognized.

scholarly journals An Exploratory Case Study into the Cultural Effects  on Knowledge Management Practices in the Solomon Islands

2021 ◽  
Author(s):  
◽  
Joseph Baeoro Sanga
Keyword(s):  
Knowledge Management ◽  
Multinational Corporations ◽  
Management Practices ◽  
Solomon Islands ◽  
Theory And Practice ◽  
National Cultures ◽  
Management Concepts ◽  
Structured Knowledge ◽  
The Subject

<p>Knowledge management (KM) is an emerging discipline and in recent years it has received increased attention both from academics and practitioners. At the academic front, the major debate is over the conceptual plurality of KM. This is as a result of the subject having its roots from various disciplines. To practitioners the subject is attractive since it promises the management of knowledge, an abstract concept and the most elusive one to manage. Some think KM is just another fad but the realities experienced by multinational corporations trying to do business across cultures forces both academics and practitioners to constantly think about knowledge management and culture. This thesis posits that there is such a thing as national cultures. In this work, Solomon Islands' national culture with its main features of multiplicity of subcultures, bigmanism, wantokism, pijin and the people's experiences through mission work, government and war are highlighted as providing encouragement and also barriers to knowledge management. Using De Long and Fahey's four frameworks, a case study was conducted informed by the ethnographic tradition. The study drew on methodological triangulation which included semistructured interviews, focus groups, document analysis and observations. The use of multiple data collection tools was employed to ensure convergence of data and the dependability of this work. This study finds two important considerations. First, important knowledge is cognitive understanding and to a lesser extent technical. Structured knowledge is not central to KM. There are two reasons given for this view. One, due to scarcity of resources, there is high competition for education which is regarded as cognitive knowledge, although in practice it is structured knowledge. Two, indigenous knowing is socially constructed and mainly exists in tacit form. Second, even when solicited, participation from subordinates is difficult to come by. This behaviour is embedded in kastom relating to bigmanism. This thesis contributes both to theory and practice. The main theoretical contribution is the argument that knowledge management theorist must take into consideration the effects of national cultures on knowledge recognition and the evaluation of knowledge management concepts. For practitioners, an understanding of the recipient culture is critical for implementing proposed changes. Particularly for Solomon Islands practitioners, a special awareness is necessary from leadership to understand the minds of workers, otherwise change interventions will always be a frustrating vocation.</p>

scholarly journals Discussion on Large-scale Online Education Practices Amid the Novel Coronavirus Outbreak

2020 ◽  
Vol 8 (4) ◽  
pp. 13-18
Author(s):  
Xiaojie Geng
Keyword(s):  
Online Education ◽  
Large Scale ◽  
Management Practices ◽  
Online Courses ◽  
Virus Disease ◽  
Rapid Development ◽  
Colleges And Universities ◽  
Traditional Teaching ◽  
Education Management ◽  
Novel Coronavirus

The delay of the school term in China, caused by the Corona Virus Disease 2019（COVID-19）pandemic, reinforced the importance of remote teaching. The latter enabled teaching operations to continue nationwide and provided colleges and universities with opportunities to carry out education and teaching reforms that are also aligned with the rapid development of technology. Upon considering remote teaching operations in China University of Geosciences, Beijing, this paper puts forward recommendations for teaching and education management practices. We propose that colleges and universities break free from the restraints of traditional teaching methods, establish a security system of online courses, offer high quality online contents, and accelerate the construction and sharing of effective courses.

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