Boundary Objects as a Learning Mechanism for Sustainable Development Goals—A Case Study of a Japanese Company in the Chemical Industry
This paper explores the role of boundary objects in the translation and transformation process of a sustainability concept—Sustainability Development Goals (SDGs)—into a firm’s business practices. The qualitative case study describes the experience where a Japanese company successfully implemented SDGs and generated product innovations through its learning process. The findings of the study identify four types of effective boundary objects: (1) organizational repository boundary objects, including historical contextualization and best practices; (2) a standardized form of boundary objects based on certification process of environmental sustainable products; (3) an ideal type of boundary objects through digital forum based learning platform; (4) a “powerful” community of practices that come across hierarchy and functions. This paper extends the literature by showing the interconnectedness of boundary objects, the possible negative side of technology based boundary objects, and the significance of community of practices as a monitoring and coordination tool to ensure the effective operation and measurement of sustainability.