scholarly journals Passenger Repurchase Behaviours in the Green Cruise Line Context: Exploring the Role of Quality, Image, and Physical Environment

2019 ◽  
Vol 11 (7) ◽  
pp. 1985 ◽  
Author(s):  
Heesup Han ◽  
Taeyeon Eom ◽  
Hyunah Chung ◽  
Soyeun Lee ◽  
Hyungseo Ryu ◽  
...  
Keyword(s):  
Physical Environment ◽  
Structural Equation ◽  
Equation Model ◽  
Mediating Effect ◽  
Repurchase Intentions ◽  
Quality Image ◽  
Proximal Determinant ◽  
Line Context ◽  
Cruise Line

Little is known about cruise passengers’ post-purchase behaviours and what makes them repurchase eco-friendly cruise trips. This research is an empirical attempt to explore the role of cruise line quality, image, physical environment excellence, satisfaction, and awareness of consequences in determining passenger repurchase intentions in the green cruise line sector. A quantitative method that comprised a structural equation model and an invariance test was used. Our findings revealed that quality, image, and physical environment excellence acted as significant drivers of satisfaction and intention, and cruise line quality had the greatest influence on intention. In addition, satisfaction, which was the most proximal determinant of intention, had a mediating effect. The physical environment excellence and intention relationship was moderated by awareness of consequences. The proposed conceptual framework in general had a sufficient level of prediction power for passenger repurchase intention. Findings of this study can be efficiently used for passenger retention among green cruise line practitioners.

The Role of Self-Brand Connection on the Relationship Between Athlete Brand Image and Fan Outcomes

2020 ◽  
Vol 34 (3) ◽  
pp. 201-216 ◽  
Author(s):  
Thilo Kunkel ◽  
Rui Biscaia ◽  
Akiko Arai ◽  
Kwame Agyemang
Keyword(s):  
Structural Equation ◽  
Brand Image ◽  
Equation Model ◽  
Mediating Effect ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Team Commitment ◽  
Social Media Platforms ◽  
The Relationship

This research explored the role of athlete on- and off-field brand image on consumer commitment toward the athlete and associated team, preference by the athlete’s sponsor, and the mediating effect of consumers’ self-brand connection on these relationships. Data were collected from fans of soccer players through a cross-sectional survey promoted on social media platforms. A partial least squares structural equation model examined the direct effects of both athlete brand dimensions on athlete commitment, team commitment, and athlete sponsor preference, and the indirect effects mediated via self-brand connection. The results indicate that an athlete’s on-field image is significantly related to athlete sponsor preference, while the off-field image influences athlete commitment and team commitment. Self-brand connection is influenced by athlete off-field image and mediates the relationship between off-field image and athlete commitment. This study contributes to a better understanding of how to manage athlete brands and linkages between fans, athletes, and associated entities.

The effect of event experience quality on the satisfaction and behavioral intentions of motocross World Championship spectators

2020 ◽  
Vol 21 (2) ◽  
pp. 389-408 ◽  
Author(s):  
Hüseyin Çevik ◽  
Kerem Yıldırım Şimşek
Keyword(s):  
Behavioral Intentions ◽  
Structural Equation ◽  
Design Methodology ◽  
Equation Model ◽  
Mediating Effect ◽  
Direct Effects ◽  
Content Type ◽  
World Championship ◽  
The Relationship

PurposeThe purpose of this study is to examine the theoretical relationship between experience quality (EXQ), satisfaction and the behavioral intentions (BI) of Motocross World Championship spectators.Design/methodology/approachThe research data were collected from spectators who participated in the World Motocross Championship race held in Afyon, Turkey in 2018. The structural equation model (SEM) was used to test the relationship among the research variables.FindingsThe results showed EXQ had significant and direct effects on satisfaction and BI. In addition to this, satisfaction had a partial mediating effect between EXQ and BI.Originality/valueTo date there has been no empirical study examining the consumer behaviors of motocross event spectators. Consequently, this research provides important contributions to the literature and informs event organizers about the role of EXQ in terms of understanding the behavior of motocross event spectators.

Sense of Coherence, Psychological Distress, and Disability Acceptance in Colostomy Cancer Survivors

2021 ◽  
pp. 019394592199452
Author(s):  
Huan Liu ◽  
Meifang Wang ◽  
Xiaomei Li ◽  
Qian Zhao ◽  
Jin Li
Keyword(s):  
Psychological Distress ◽  
Sense Of Coherence ◽  
Structural Equation ◽  
Equation Model ◽  
Mediating Effect ◽  
Permanent Colostomy ◽  
Cross Sectional ◽  
The Status ◽  
The Relationship

This study aimed to investigate the status of sense of coherence (SOC), acceptance of disability (AD) and psychological distress (PD) of patients with permanent colostomy and evaluate the role of AD in mediating the relationship between SOC and PD. Cross-sectional data were collected from 162 patients with permanent colostomy at stoma care outpatient clinic. Structural Equation Model of the SOC, AD, and PD was established to examine the mediating effect. Results indicated that the SOC and AD of patients with permanent colostomy were both at a low level, and PD was common in patients. In addition, a partial mediating effect of AD between SOC and PD was verified. Enhancing the SOC and AD of patients with permanent colostomy could be essential for alleviating their PD.

scholarly journals The relationship between physical environment and safety behavior

2013 ◽  
Vol 26 (4) ◽  
pp. 555-577
Author(s):  
BeomJin Lee ◽  
SeaYoung Park
Keyword(s):  
Organizational Commitment ◽  
Physical Environment ◽  
Structural Equation ◽  
Safety Climate ◽  
Equation Model ◽  
Moderating Effect ◽  
Mediating Effect ◽  
Future Research ◽  
Safety Behavior ◽  
The Relationship

The purposes of this study were to examine the influence of physical environment on both organizational commitment and safety behavior, the mediating effect of organizational commitment in the relationship between physical environment and safety behavior, and the moderating effect of safety climate in the relationship organizational commitment and safety behavior. Date were gathered from 281 employees who were working in manufacturing organization in Korea. The collected data were statistically analyzed though t-test, correlation analysis and Structural Equation Model(SEM) with SPSS 18.0, AMOS 18.0. The results showed that physical environment, organizational commitment, and safety climate had positive relationships with safety behavior. And Organizational commitment partially mediated the relationship between physical environment and safety behavior. But, safety climate hadn't a moderating effect between organizational commitment and safety behavior. Finally, implication of result and future research task were discussed with limitations.

The role of ICT, eWOM and guest characteristics in loyalty

2019 ◽  
Vol 10 (2) ◽  
pp. 153-168 ◽  
Author(s):  
Beatriz Moliner-Velázquez ◽  
María Fuentes-Blasco ◽  
Irene Gil-Saura
Keyword(s):  
Structural Equation ◽  
Group Analysis ◽  
Personal Characteristics ◽  
Equation Model ◽  
Mediating Effect ◽  
Content Type ◽  
Moderating Variables ◽  
Consumer Perspective ◽  
Information And Communication

Purpose This study aims to examine how technologies contribute to consumer loyalty in the tourist industry. To achieve this objective, information and communication technology (ICT) development and electronic word-of-mouth (eWOM) are analysed to explore their direct and indirect effects on satisfaction and loyalty dimensions. The moderating role of customer characteristics (personal and experience-related variables) is also considered to study the complex relationship between satisfaction and loyalty. Design/methodology/approach A quantitative study based on a questionnaire structured was developed. The survey was conducted with 386 guests from Spanish hotels. SEM methodology is applied to estimate the structural equation model and multi-group analysis. Findings Results confirm significant relationships in the sequence “ICT advancement-satisfaction with ICT-satisfaction with hotel-loyalty”, the mediating effect of eWOM and the moderating effects of the customer characteristics. Practical implications ICT can be a key element to improve loyalty and differentiate from competitors. Managers should recognise that customers will have different loyalty behaviours according to their personal characteristics and type of experience. Originality/value This paper contributes to the recent and still scanty research line on ICT advancement from the consumer perspective. The novelty lies in the relationships between ICT, satisfaction and loyalty in hotels with particular attention to WOM (both personal and electronic) and the inclusion of different moderating variables.

scholarly journals PENGARUH KECERDASAN SPIRITUAL DAN KOMITMEN ORGANISASIONALTERHADAPORGANIZATIONAL CITIZENSHIP BEHAVIORMELALUI KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING

2019 ◽  
Vol 8 (3) ◽  
Author(s):  
Baiq Ayu Ningsih ◽  
Surati Surati ◽  
Siti Nurmayanti
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Structural Equation ◽  
Equation Model ◽  
Sem Analysis ◽  
Mediating Effect ◽  
Spiritual Intelligence ◽  
Mediating Role ◽  
Positive Effect

This study examined the effect of spiritual intelligence and organizational commitment on job satisfaction and OCB on Non-PNS Leading Sector Assistant III East Lombok Regency employees. Specifically the purpose of this study was to determine the significance of the influence of spiritual intelligence, organizational commitment and job satisfaction on OCB, determine the significance of the influence of spiritual intelligence and organizational commitment on job satisfaction, and find out the mediating role of the variable job satisfaction. The population of this study were all Non-PNS employees who served in the Leading Sector Assistant III of East Lombok Regency as many as 98 respondents. This study uses structural equation model analysis (SEM analysis) with smartPLS applications. The results showed that spiritual intelligence and organizational commitment had a significant positive effect on job satisfaction, job satisfaction had a significant effect on OCB, while spiritual intelligence and organizational commitment did not significantly influence OCB. For the mediating effect of job satisfaction, there is a full mediation role in the significant influence of organizational commitment on OCB, whereas the influence of spiritual intelligence on OCB has not found a significant mediating effect of the variable job satisfaction.Keywords:Spiritual Intelligence, Organizational Commitment, Job Satisfaction, OCB.

scholarly journals Do Plant Guarantees Matter? The Role of Satisfaction and Regret when Guarantees are Present

HortScience ◽  
2005 ◽  
Vol 40 (1) ◽  
pp. 142-145 ◽  
Author(s):  
Jennifer H. Dennis ◽  
Bridget K. Behe ◽  
R. Thomas Fernandez ◽  
Robert Schutzki ◽  
Thomas J. Page ◽  
...  
Keyword(s):  
Structural Equation ◽  
Research Study ◽  
Equation Model ◽  
Direct Effects ◽  
Repurchase Intentions ◽  
Perception Of Quality ◽  
Survey Results ◽  
Horticultural Products

A consumer research study was conducted examining effects of plant guarantees on satisfaction and regret in the purchase of three horticultural products: hanging baskets, potted roses, and container perennials. Five hundred and seventeen respondents were divided into two groups: those who were offered a guarantee and those who were not offered a guarantee. The effects of satisfaction and regret on repurchase intentions were recorded on multi-item seven-point Likert scales. A structural equation model was used to examine simultaneous relationships between regret, satisfaction, and intention to repurchase. Survey results indicated guarantees would increase satisfaction and decrease regret for hanging baskets, but not for container perennials and potted roses. Five of six models showed regret and/or satisfaction directly impacted intention to repurchase. Both satisfaction and regret had a direct influence on repurchase intentions for the hanging baskets model regardless of the presence or absence of guarantees. When guarantees were absent, satisfaction and regret had direct effects on intention to repurchase for the perennial model. Regret was the only construct to directly impact intention to repurchase in the potted rose model. Guarantees appear to lower the risks of buying some products and may improve the perception of quality of the offering.

Employees’ Motivation for Creating International Business Venture: The Role of Perceived Competence and Job Satisfaction

2020 ◽  
Vol 25 (2) ◽  
Author(s):  
Anh D. Pham ◽  
Men T. Bui ◽  
Dung P. Hoang
Keyword(s):  
Job Satisfaction ◽  
International Business ◽  
Structural Equation ◽  
Positive Impact ◽  
Entrepreneurial Intention ◽  
Perceived Competence ◽  
Equation Model ◽  
Network Building ◽  
Perceived Desirability

This research investigates the determinants of entrepreneurial intention among Vietnamese employees, a crucial segment of potential entrepreneurs yet mostly neglected in previous studies. Given the focus on intention to create an international business venture and the working segment, we expand the entrepreneurial event theory by supplementing perceived competence and job satisfaction as determinants of entrepreneurial intention while testing the mediation of perceived feasibility and perceived desirability in such relationships correspondingly. Three focus groups on 27 Vietnamese employees were conducted to explore the specific relevant competences and develop the conceptual model. Afterwards, data from an empirical survey on 567 Vietnamese employees was analysed using a partial least squares structural equation model to test the hypothesised relationships. The empirical results indicate that perceived competences, viz. administrative competence, communication skills, network building competence, and international business expertise have a positive impact on entrepreneurial intention. The relationships between either administrative competence, network building capacity or international business expertise, and entrepreneurial intention are totally mediated by perceived feasibility. The study also reveals a noteworthy finding about the negative direct effect of overall job satisfaction on entrepreneurial intention and the partial mediating role of perceived desirability in this relationship.

scholarly journals The predictor role of Internet addiction in high- risk behaviors and general health status among Alborz students: A structural equation model

Heliyon ◽  
2021 ◽  
Vol 7 (5) ◽  
pp. e06987
Author(s):  
Azam Toozandehjani ◽  
Zohreh Mahmoodi ◽  
Mitra Rahimzadeh ◽  
Alireza Jashni Motlagh ◽  
Mahnaz Akbari Kamrani ◽  
...  
Keyword(s):  
Health Status ◽  
High Risk ◽  
Risk Behaviors ◽  
Structural Equation Model ◽  
Internet Addiction ◽  
Structural Equation ◽  
Equation Model ◽  
General Health Status ◽  
High Risk Behaviors
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