scholarly journals Information Technology Outsourcing Chain: Literature Review and Implications for Development of Distributed Coordination

2019 ◽  
Vol 11 (5) ◽  
pp. 1460 ◽  
Author(s):  
Malgorzata Pankowska

The paper aims to analyse how the management science literature explains sustainable coordination and management of Information Technology (IT) outsourcing chains. The IT outsourcing theories,—that is, transaction cost theory, theory of agency, resource based view, activity based theory, contractual theory, partnership and alliance theory and stakeholder theory—are applied as a background to the analysis. A systematic literature review reveals that IT outsourcing is developed in collaborative networks and chains. There are some mechanisms identified in the literature for outsourcing chains’ management, interchain sustainability, coordination and interchain activities’ cohesion. The complexity of outsourcing relationships presented among outsourcers and outsourcees stimulate looking for new business models. Furthermore, outsourcing chains research would benefit from considering strategy-based theoretical discussions, relationship modelling and project management. The literature survey aims to present outsourcing chains in different aspects, that is, dynamics and agility, communication in chains, compensation and compliance, contracting, stakeholders, decision making models, governance problems, integration, performance measurement, project management and strategy development. This paper intends to emphasize that interchain coordination can be improved by enterprise architecture modelling as well as by the application of blockchain economy.

Author(s):  
Shrutika Mishra ◽  
A. R. Tripathi

Abstract In today’s world, many digitally enabled start-ups are budding all over the globe because of the fast enhancement in digital technologies. For the establishment of new business, it is necessary to adopt a proper business model which needs to define the way in which the company will provide values and the ways in which the customers can pay for their services. This paper aims to study the various business models being used in today’s marketplace and to provide a better understanding for these business models by having an insight on the attributes.


Author(s):  
Ricardo Pateiro Marcão ◽  
Gabriel Pestana ◽  
Maria José Sousa

The profitability of performance and the reduction of turnover are the main challenges of the big companies of the professional services sector. While it is not always possible to achieve all the goals of the large multinationals in each country, it is necessary to assess their development in order to do so. In this way, the steps are identified, going to the new version of new business models, under an organization perspective that can be accompanied by interesting results with a different structure. However, for the sake of management, in order to ensure the cohesion between the teams, it is necessary to create mechanisms for obtaining high income, in order to support the enterprise architecture and the intended business model, which highlights the use of the concept of gamification as one of these mechanisms. This chapter aims to review the literature on the use of architectures and performance demonstrations. In addition to using the gamification concept, the profitability of capital invested in different business activities and the improvement of employee engagement are used. It is intended to consolidate good practices for the implementation of architectures through business models.


2011 ◽  
pp. 536-547
Author(s):  
Fen Wang ◽  
Guisseppi Forgionne

E-business is far more about strategy than technology (Raisinghani & Schkade, 2001). An effective e-business strategy is concerned with e-business multidimensional characteristics associated with different levels, parties, elements, and growth pattern features (Bakry & Bakry, 2001). In the process, the strategy must incorporate the effects of the instant and global Internet communication mechanism on the company’s business management architecture. The global reach and interconnectivity of the Internet have spawned new models of e-business strategy and radically transformed existing ones (Pant & Ravichandran, 2001). Indeed, what distinguishes many of the dot-coms is not their new technical power, but the radical new business models (Hamel, 2000). Aided by such innovative e-business models, managers will be able to identify the major decision factors involved in their business strategies and generate strategies that would improve their overall performance and profitability. In the current context, four essential perspectives are identified to be associated with an e-business strategy: financial, customer, internal processes, and learning and growth. These four perspectives were first introduced in early 1990s as the balanced scorecard concept (BSC) (Kaplan & Norton, 1992). Because the BSC methodology explicitly focuses on links among business decisions and outcomes, it is intended to guide strategy development, implementation, and provide reliable feedback for management control and performance evaluation. This BSC rationale is thereby appealing to managers who face new challenges in the current turbulent e-business climate. The real challenge is to determine how the BSC can be successfully applied in the context of e-business’s constantly changing environment of interdependencies (Hasan & Tibbits, 2000). E-business introduces new business objectives and strategies and the old measures of success may no longer apply. It is anticipated that the departure from the original BSC for a strategic e-business management framework would be more radical than the existing BSC adaptations (e.g., Martinson’s balanced IS scorecard; Martinsons, Davison, & Tse, 1999).


Author(s):  
Luis Felipe Luna-Reyes

Contemporary organizations face the challenge of growing and advancing in a complex and changing environment (Johannessen, Olaisen, & Olsen, 2001; Malhotra, 2000). In order to accomplish this objective, private organizations continuously innovate to attract customers (Johannessen et al.). Competition has been accelerated by information technology, which allows the appearance of new business models, introducing new competitors in the business arena (Rayport, 2001). Under these circumstances, it appears that innovation is one of the most valuable activities for any organization (Nonaka, 1996). Furthermore, the management of intangible assets such as knowledge is one of the critical factors to promote innovation and sustainable competitive advantage (Davenport, 2001; De Long & Fahey, 2000; Malhotra; Nonaka).


Author(s):  
Laurence Lock Lee

The information technology (IT) industry has a relatively short history in global markets but can put claim to a disproportionate number of “business innovations” that it either participated in or has been the catalyst for. Concepts such as business process re-engineering (BPR), supply chain management (SCM), IT outsourcing (ITO), business process outsourcing (BPO), off-shoring and now multisourcing are tightly associated with the IT industry. The growth in the services economy and rapid escalation in the use of alliances and joint ventures for business growth is also clearly evident in the IT sector. A characteristic of an industry being a leader in the introduction of new business concepts is that it gets to experience both the excitement of forging new paths but unfortunately also the pain of unfulfilled aspirations.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mirka Kans ◽  
Anders Ingwald

PurposeThe purpose is to describe new business opportunities within the Swedish railway industry and to support the development of business models that corresponds with the needs and requirements of Industry 4.0, here denoted as Service Management 4.0.Design/methodology/approachThe study is an in-depth and descriptive case study of the Swedish railway system with specific focus on a railway vehicle maintainer. Public reports, statistics, internal documents, interviews and dialogues forms the basis for the empirical findings.FindingsThe article describes the complex business environment of the deregulated Swedish railway industry. Main findings are in the form of identified business opportunities and new business model propositions for one of the key actors, a vehicle maintainer.Originality/valueThe article provides valuable understanding of business strategy development within complex business environments and how maintenance related business models could be developed for reaching Service Management 4.0.


Author(s):  
F. Wang

E-business is far more about strategy than technology (Raisinghani & Schkade, 2001). An effective e-business strategy is concerned with e-business multidimensional characteristics associated with different levels, parties, elements, and growth pattern features (Bakry & Bakry, 2001). In the process, the strategy must incorporate the effects of the instant and global Internet communication mechanism on the company’s business management architecture. The global reach and interconnectivity of the Internet have spawned new models of e-business strategy and radically transformed existing ones (Pant & Ravichandran, 2001). Indeed, what distinguishes many of the dot-coms is not their new technical power, but the radical new business models (Hamel, 2000). Aided by such innovative e-business models, managers will be able to identify the major decision factors involved in their business strategies and generate strategies that would improve their overall performance and profitability. In the current context, four essential perspectives are identified to be associated with an e-business strategy: financial, customer, internal processes, and learning and growth. These four perspectives were first introduced in early 1990s as the balanced scorecard concept (BSC) (Kaplan & Norton, 1992). Because the BSC methodology explicitly focuses on links among business decisions and outcomes, it is intended to guide strategy development, implementation, and provide reliable feedback for management control and performance evaluation. This BSC rationale is thereby appealing to managers who face new challenges in the current turbulent e-business climate. The real challenge is to determine how the BSC can be successfully applied in the context of e-business’s constantly changing environment of interdependencies (Hasan & Tibbits, 2000). E-business introduces new business objectives and strategies and the old measures of success may no longer apply. It is anticipated that the departure from the original BSC for a strategic e-business management framework would be more radical than the existing BSC adaptations (e.g., Martinson’s balanced IS scorecard; Martinsons, Davison, & Tse, 1999).


Author(s):  
Neeta Baporikar

Fintech refers to the novel processes and products that become available for financial services due to the digital technological advancements. Fintech includes technologically enabled financial innovation leading to new business models, applications, processes, or products with an associated material effect on financial markets, institutions, and financial services. India is transitioning into a dynamic ecosystem offering Fintech start-ups a platform to grow into billion-dollar unicorns. From tapping new segments to exploring foreign markets, Fintech in India is pursuing multiple targets. The traditionally cash-driven Indian economy has responded well to the Fintech opportunity, primarily triggered by a surge in e-commerce, and Smartphone penetration. However, India's growth is still not comparable in scale to its global counterparts but is stacked well, due to a strong talent pipeline of the tech workforce. Hence, adopting an exploratory approach, based on in-depth literature review, the chapter aims to identify the challenges and deliberate on the outlook for Fintech in India.


2021 ◽  
Vol 1 ◽  
pp. 333-344
Author(s):  
Pascal Schmitt ◽  
Stefan Zorn ◽  
Kilian Gericke

AbstractAdditive manufacturing offers several potentials such as the freedom of design, part consolidation, function integration, or time and cost-savings. These potentials make AM interesting for industries such as aerospace, automotive and medical implants, and are also seen as enables for the creation of entirely new business models. Additive manufacturing has the potential to change the current manufacturing landscape substantially and has attracted much attention of industry and academia over the last decades.However, these developments require improvements concerning the technology itself and its successful implementation into the value creation chain. Driven by the promising market opportunities and upcoming technological developments, many research activities started.This paper presents a literature review of publications from the last 20 years. Based on this analysis, the evolution of the AM research landscape is portrayed. The research landscape is organised into four areas: machine and process, material, digital process chain and methodology. The paper summarises developments in each of these areas and concludes by presenting current and discussing future research topics.


Smart Cities ◽  
2018 ◽  
Vol 1 (1) ◽  
pp. 75-97 ◽  
Author(s):  
R. Schipper ◽  
A. Silvius

Projects and project management (PM) are becoming a way of working, and many changes in society have evolved because of projects. However, will the societal agenda also influence the project management discipline? Societal issues generated by urban population growth and rapid urbanization arise in cities. Making a city “smart” and sustainable is emerging as a strategy to mitigate these issues. How does this development impact project management? In order to answer this question, we performed meaningful learning by mapping the concepts for Smart Sustainable Cities (SSC) and project management and developing prior and post concept maps. We identified four major findings describing the implication of societal issues on project management: quality of life acts as a societal objective for PM; PM governs autonomous projects with new business models; and PM success criteria are related to stakeholders and long-term effects, as well as extensive connection to the digital world with consideration of the privacy and ethics. From this, we were able to redefine the definition of project management as “a collaborative endeavor of all affected stakeholders equivalently participating in exploring and exploiting, via an autonomous temporary organization, fit-for-purpose deliverables with connections to the digital platform, thereby aiming to prepare the entities of the affected stakeholders for the future”. Our study is novel and relevant for PM and SSC practice: societal issues are on the strategy agenda of many governments and companies, and these will drive the projects that are performed in this environment. The project management community should align with this development, since these challenges are part of their environment. As a start, a comprehensive understanding of the impact of societal issues is relevant to build new definitions, competences, and supporting processes.


Sign in / Sign up

Export Citation Format

Share Document