scholarly journals Classical and Modern Prejudice toward Asylum Seekers: The Mediating Role of Intergroup Anxiety in a Sample of Italians

2020 ◽  
Vol 9 (2) ◽  
pp. 10
Author(s):  
Rocco Servidio
Keyword(s):  
Asylum Seekers ◽  
Social Inclusion ◽  
Intergroup Anxiety ◽  
Mediating Role ◽  
Intergroup Relationships ◽  
Modern Prejudice ◽  
Antecedents And Consequences ◽  
The Relationship ◽  
Threat Theory

(1) Background: Increasing waves of immigration have not only changed the demographic features of European societies but have also had important implications for intergroup relationships. Based on the theoretical model of intergroup threat theory, this study examined whether and to what extent intergroup anxiety mediates the relationship between antecedents and attitudes toward asylum seekers. (2) Method: In a sample of 470 Italians (mean age 30.21), using a survey-based study, we assessed the antecedent of intergroup anxiety (national identification) and its consequences (classical and modern prejudice). (3) Results: The results supported most of the expected predictions. While intergroup anxiety was positively associated with prejudice toward asylum seekers, national identity was positively related to intergroup anxiety and prejudice. Moreover, the relationships between antecedents and consequences were mediated by intergroup anxiety. (4) Conclusion: This study has identified antecedents that can potentially increase or decrease intergroup anxiety and proposes certain strategies for improving social inclusion policies and relationships between asylum seekers and settled communities. The implications for future studies are discussed.

The role of customer engagement in the involvement-loyalty link

2019 ◽  
Vol 37 (1) ◽  
pp. 66-79 ◽  
Author(s):  
Prateeksha Parihar ◽  
Jagrook Dawra ◽  
Vinita Sahay
Keyword(s):  
Structural Equation ◽  
Product Category ◽  
Customer Engagement ◽  
Equation Modeling ◽  
Online Retail ◽  
Content Type ◽  
Mediating Role ◽  
Antecedents And Consequences ◽  
The Relationship

Purpose The purpose of this paper is to investigate the relationship between the different dimensions of involvement and customer engagement (CE) and analyze the influence of CE on loyalty in an online retail context. The study also tests the mediation of CE between the facets of involvement and loyalty. Design/methodology/approach The study employed a survey for data collection from online retail website users and analyzed the data with partial least squares – structural equation modeling. Findings The results reveal that the dimensions of involvement drive engagement differently. The risk importance and risk probability do not influence CE whereas the sign, interest, and pleasure are positively associated with CE. Furthermore, CE mediates the link between sign, interest, and pleasure dimensions of involvement and loyalty. Practical implications This study provides insights for the managers that the perception of value from a brand starts at its product category level and values like sign, interest, and pleasure can be provided to the customers by not only brand consumption but also by engaging them with the brand. Originality/value This is among the first studies to have empirically tested the effect of dimensions of involvement on CE and explain the role of engagement as a means for the customers to achieve expected values. It also contributes to the extant CE literature by testing its mediating role between involvement dimensions and loyalty, thus augmenting the studies, which have explored the antecedents and consequences of CE.

Coping Humor as a Mediator Between Emotional Intelligence and Job Satisfaction

2017 ◽  
Vol 16 (3) ◽  
pp. 155-159 ◽  
Author(s):  
Peizhen Sun ◽  
Jennifer J. Chen ◽  
Hongyan Jiang
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Future Research ◽  
Satisfaction Scale ◽  
Primary School Teachers ◽  
Mediating Role ◽  
Regulation Of Emotion ◽  
The Relationship ◽  
Overall Job Satisfaction

Abstract. This study investigated the mediating role of coping humor in the relationship between emotional intelligence (EI) and job satisfaction. Participants were 398 primary school teachers in China, who completed the Wong Law Emotional Intelligence Scale, Coping Humor Scale, and Overall Job Satisfaction Scale. Results showed that coping humor was a significant mediator between EI and job satisfaction. A further examination revealed, however, that coping humor only mediated two sub-dimensions of EI (use of emotion and regulation of emotion) and job satisfaction. Implications for future research and limitations of the study are discussed.

Ups and downs on the roller coaster of task conflict: the role of group cognitive complexity, collective emotional intelligence and team creativity

2020 ◽  
Vol 18 (1) ◽  
pp. 23-37
Author(s):  
Andreea Gheorghe ◽  
Oana Fodor ◽  
Anișoara Pavelea
Keyword(s):  
Emotional Intelligence ◽  
Cognitive Complexity ◽  
Empirical Support ◽  
Task Conflict ◽  
Team Creativity ◽  
Mediating Role ◽  
Low Levels ◽  
Explanatory Mechanism ◽  
The Relationship

This study explores the association between task conflict and team creativity and the role of group cognitive complexity (GCC) as a potential explanatory mechanism in a sample of 159 students organized in 49 groups. Moreover, we analyzed the moderating effect of collective emotional intelligence (CEI)in the relationship between task conflict and GCC.As hypothesized, we found that task conflict has a nonlinear relationship with GCC, but contrary to our expectations, it follows a U-shaped association, not an inversed U-shape. In addition,the moderating role of CEI was significant only at low levels. Contrary to our expectation, the mediating role of GCC did not receive empirical support. Theoretical and practical contributions are discussed.

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