scholarly journals Toward a Unified Theory of Customer Continuance Model for Financial Technology Chatbots

Sensors ◽  
2021 ◽  
Vol 21 (17) ◽  
pp. 5687
Author(s):  
Stanley Y. B. Huang ◽  
Chih-Jen Lee ◽  
Shih-Chin Lee
Keyword(s):  
Response Mechanism ◽  
Continuance Intention ◽  
Latent Growth ◽  
Science Field ◽  
The Social ◽  
Technology Adoption Model ◽  
Curve Modeling ◽  
Social Science Field ◽  
The Relationship ◽  
Financial Technology

With the popularity of financial technology (fintech) chatbots equipped with artificial intelligence, understanding the user’s response mechanism can help bankers formulate precise marketing strategies, which is a crucial issue in the social science field. Nevertheless, the user’s response mechanism towards financial technology chatbots has been relatively under-investigated. To fill these literature gaps, latent growth curve modeling was adopted by the present research to survey Taiwanese users of fintech chatbots. The present study proposed a customer continuance model to predict continuance intention for fintech chatbots and that cognitive and emotional dimensions positively influence the growth in a user’s attitude toward fintech chatbots, which in turn, positively influences continuance intention over time. In total, 401 customers of fintech chatbots were surveyed through three time points to examine the relationship between these variables over six months. The results support the theoretical model of this research and can advance the literature of fintech chatbots and the information technology adoption model.

Rigor, Relevance and Research Paradigms

2011 ◽  
pp. 117-132
Author(s):  
John C. Beachboard
Keyword(s):  
Social Science ◽  
Review Of The Literature ◽  
Science Field ◽  
The Social ◽  
The World ◽  
Conducting Research ◽  
Research Meeting ◽  
Social Science Field ◽  
Research Frameworks ◽  
Intellectual Journey

A practitioner leaves behind the world of failed multimillion-dollar information systems projects to seek solutions in academe. In making the transition from IS practitioner to IS researcher, the author encounters two fundamental tensions regarding the conduct of social science. The first tension concerns the challenge of conducting research meeting the criteria of scientific rigor while addressing issues relevant to practitioners. The second tension centers on the debate concerning the suitability of positivist and non-positivist approaches to research in the social sciences. A review of the literature discussing these tensions led the author to the observation that the two tensions appear to be related. This insight led to the investigation of multi-paradigmatic research frameworks as a means of reconciling these related tensions. The essay provides a personalized account regarding the author’s motivation for conducting practitioner-oriented research, the intellectual journey made through the literature to acquire tools of the social science field, and his observations concerning the advantages of multi-paradigmatic research in the IS field.

scholarly journals Listening to Africa’s children in the process of practical theological interpretation: A South African application

2012 ◽  
Vol 68 (2) ◽  
Author(s):  
Ignatius Swart ◽  
Hannelie Yates
Keyword(s):  
South Africa ◽  
South African ◽  
Childhood Studies ◽  
Theological Ethics ◽  
Theological Interpretation ◽  
Science Field ◽  
The Social ◽  
Social Science Field ◽  
Practical Theological ◽  
Further Development

As part of the theological task of developing a publicly oriented ministry that will do justice to the social plight of children in Africa, this article adopted as its point of departure an appreciation of the new ‘hermeneutics of listening’ that is advanced today by an interdisciplinary movement of scholars from the disciplines of practical theology, theological ethics and religion studies. Emphasising the fact that this new hermeneutics is by and large the result of this scholarly movement’s newly-found engagement with, and exposure to, the social science field of childhood studies, the article moved from a more general appreciation of the new hermeneutical line of thinking to a more pertinent evaluation of the unfolding of this line of thinking in the scholarly context of Africa. In a further development that narrows the African focus to South Africa, the results from a recent empirical investigation amongst members of the South African practical theological academy were discussed in particular to determine the extent of this group’s shift to the new line of thinking. This led the article to make a concluding statement, in the light of its overt practical theological interest, about the way in which the new ‘hermeneutics of listening’ to children could still be seen as an important ongoing challenge, not only for practical theological scholarship in South Africa but also within the larger context of Africa.

Moderation in Lifespan Developmental Analyses

2019 ◽  
Author(s):  
Johnson Ching Hong Li ◽  
Virginia Man Chung Tze
Keyword(s):  
Developmental Psychology ◽  
Developmental Change ◽  
Developmental Research ◽  
Latent Growth ◽  
Conventional Analysis ◽  
Curve Modeling ◽  
Independent Variable ◽  
The Relationship ◽  
Practical Implications ◽  
Over Time

In behavioral, social, and developmental research, researchers often begin with a fundamental question that examines whether there is a significant relationship between an independent variable (IV; e.g., video games) and a dependent variable (DV; e.g., aggression). However, examining this simple IV-DV relationship is not sufficient in most research scenarios given that this relationship may differ across the levels of a third variable, which is known as a moderator. For example, researchers may examine the degree to which the relationship between an independent variable and a dependent variable differs across the levels of a moderator or moderators (e.g., gender, ethnicity, socioeconomic status, intervention) to provide a more complete picture of the IV-DV effect and how this effect is or is not applicable to certain groups of participants. In lifespan developmental research, a key component lies in the study of change, growth, or trajectory of one’s life over time. Undoubtedly, not all individuals may follow the same developmental change or growth over time and examining moderators (e.g., gender, intervention, etc.) that may explain these individual changes is crucial for researchers to better understand the effects on their research investigation and for practical implications. The existing literature shows that conceptual and methodological strategies for moderation analysis have been developed and evolved in lifespan developmental psychology. In particular, researchers in lifespan developmental psychology have used various types of moderation analyses, including assessing whether moderators can explain the pretest and posttest difference based on the conventional analysis of variance (ANOVA) framework and evaluating whether moderators may explain how different individuals follow or deviate from the general growth and trajectory based on advanced latent growth curve modeling (LGCM). Researchers who study lifespan development have realized the importance of moderation effects in their work. In light of the complexity of current biological, psychological, and social factors embedded in lifespan developmental research, the trend of utilizing more sophisticated LGCM than ANOVA to understand the growth trajectories will receive more attention in the future.

The panel study of social support for middle-aged and elderly adults in Taiwan – Latent growth model

2016 ◽  
Vol 61 (5) ◽  
pp. 634-650 ◽  
Author(s):  
Yang-Tzu Li ◽  
Yue-Chune Lee ◽  
Ming-Sum Tsui ◽  
Michael Chui-Man Pak
Keyword(s):  
Social Support ◽  
Social Life ◽  
Panel Study ◽  
Latent Growth Curve ◽  
Service Research ◽  
Latent Growth ◽  
Elderly Parents ◽  
The Social ◽  
Curve Modeling ◽  
Care Of Elderly

Similar to other countries, the proportion of elderly citizens in Taiwan living with their children is declining, due to a reduced intention and ability to take care of elderly parents. The social life of elderly people is a dynamic continuum, in which their social support is correlated with social networks and social participation. Longitudinal data were used for latent growth curve modeling to estimate changes in social support for the subjects over time. The findings will be presented, followed by a discussion. The last part of the article will provide recommendations for service, research, and limitations of the study.

scholarly journals Establishing the context for your research project

2009 ◽  
Vol 33 (104) ◽  
pp. 36-44
Author(s):  
Janet Clapton
Keyword(s):  
Information Science ◽  
Social Care ◽  
Discussion Groups ◽  
Bibliographic Databases ◽  
Work Role ◽  
Library And Information Science ◽  
Science Field ◽  
The Social ◽  
Care Field ◽  
Social Science Field

This article will help fellow practitioner researchers establish research background for a topic by describing a process and resources. This is potentially useful not only for the LIS professional in their own research, but also when finding information at work for their customers or clients. My own work role is information specialist support for research commissioning in the social care field; from this I have drawn general tips for background scoping in a social science field such as library and information science. Variety of sources is key: the sources drawn on include bibliographic databases, research databases, portals, key organisations' websites, discussion groups, conferences and awards. It is not intended to be exhaustive, and can only give a snapshot of a changing environment, however it can act as a foundation for detailed preparation. In parallel, the LIRG website links list has been expanded and updated: please see www.cilip.org.uk/specialinterestgroups/bysubject/research/links

Latent Growth Curve Modeling of the Development of Leadership Performance

2006 ◽  
Author(s):  
Rosalie J. Hall ◽  
Robert G. Lord ◽  
Hsien-Yao Swee ◽  
Barbara A. Ritter ◽  
David A. DuBois
Keyword(s):  
Growth Curve ◽  
Growth Curve Modeling ◽  
Latent Growth Curve Modeling ◽  
Latent Growth Curve ◽  
Latent Growth ◽  
Leadership Performance ◽  
Curve Modeling
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