scholarly journals Identifying Digital Transformation Paths in the Business Model of SMEs during the COVID-19 Pandemic

2020 ◽  
Vol 6 (4) ◽  
pp. 104
Author(s):  
Anjar Priyono ◽  
Abdul Moin ◽  
Vera Nur Aini Oktaviani Putri
Keyword(s):  
Business Model ◽  
Digital Literacy ◽  
Environmental Changes ◽  
Small And Medium Enterprises ◽  
Sampling Technique ◽  
Future Research ◽  
Multiple Case ◽  
High Level ◽  
Medium Enterprises

The objective of this study was to analyze how small and medium enterprises (SMEs) cope with environmental changes due to the COVID-19 pandemic by pursuing the business model transformation with the support of digital technologies. To achieve the objective, this study used a multiple case study design with qualitative analysis to examine the data obtained from interviews, observation, and field visits. Seven manufacturing SMEs from Indonesia were selected using a theoretical sampling technique, with the purpose of achieving some degree of variation to allow us to undertake replication logic. Our analysis demonstrates that SMEs adopt a different degree of digital transformations, which can be summarized into three paths, depending on the firms’ contextual factors. First, SMEs with a high level of digital maturity who respond to the challenges by accelerating the transition toward digitalized firms; second, SMEs experiencing liquidity issues but a low level of digital maturity who decide to digitalize the sales function only; and, third, the SMEs that have very limited digital literacy but are supported by a high level of social capital. This last group of firms solves the challenges by finding partners who possess excellent digital capabilities. The qualitative case study method allows us to conduct in-depth and detailed analysis, but has thin generalizability. To address this limitation, future research can use a survey covering various industries to test the proposed theory that has resulted from this study, so that the generalizability can be assured.

Identifikasi Hambatan Penerapan Lean di Usaha Kecil dan Menengah (UKM)

2021 ◽  
Vol 4 (2) ◽  
pp. 107-124
Author(s):  
Mochammad Rifky Pamungkas ◽  
Erna Maulina ◽  
Margo Purnomo
Keyword(s):  
Structural Model ◽  
Small And Medium Enterprises ◽  
Future Research ◽  
Small Contribution ◽  
Lean Implementation ◽  
Study Approach ◽  
Management Commitment ◽  
Medium Enterprises ◽  
The City

Today's world competition has increased the pressure on Small and Medium Enterprises (SMEs) to adopt lean implementations. The purpose of this study is to make a small contribution by exploring the Lean Implementation Barrier (LIB) in SMEs through three case studies of SMEs in the city of Bandung. A case study approach is used and followed by the Interpretative Structural Model (ISM) in order to see the inter-LIB relationship. The results of this study indicate that lack of management commitment and leadership, lack of employee involvement and lack of resources are the main obstacles to lean implementation in SMEs in Indonesia. Moreover, poor communication among various levels within the company and inadequate dissemination of knowledge about the benefits of lean also create barriers to lean implementation. The implication of this research is to strengthen and expand information related to research on the application of lean in SMEs, especially the results of the identified barriers that can assist SMEs in implementing lean or future research in developing and identifying barriers to implementing lean in SMEs.

Implementing strategic responses in the COVID-19 market crisis: a study of small and medium enterprises (SMEs) in India

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Guydeuk Yeon ◽  
Paul C. Hong ◽  
Elangovan N. ◽  
Divakar G. M.
Keyword(s):  
Emerging Economies ◽  
Management Practices ◽  
Small And Medium Enterprises ◽  
Performance Outcomes ◽  
Future Research ◽  
Strategic Responses ◽  
Content Type ◽  
Study Results ◽  
Medium Enterprises

Purpose The COVID-19 pandemic presents unprecedented challenges for small and medium enterprises (SMEs) in emerging economies. This paper aims to examine how India's SMEs implement their strategic responses in this crisis. Design/methodology/approach The study uses dynamic capability theory to explore the strategic responses of SMEs. Strategy implementation theory helps to explain how they implement innovative practices for outcomes. A research model defines the COVID-19 challenges, strategic responses and performance outcomes. The study reports the findings of an initial pilot study of 75 firms and follow-up case study results in the context of COVID-19. Findings Firms choose their approaches according to their perceived market risks. Case studies illustrate that firms display diverse attitudes depending on their strategic direction, leadership vision and organizational culture. They achieve different outcomes by implementing specific styles of risk management practices (e.g. risk-averting, risk-taking and risk-thriving). Research limitations/implications Although the study context is Indian SMEs, the findings suggest meaningful lessons for other emerging economies in similar crisis events. The propositions may be extended to future research in broad contexts. Practical implications Even in the extraordinary COVID-19 market crisis, SMEs with limited resources display their strategic potential by recognizing their unique capabilities, translating them into effective actions and achieving desirable outcomes. Social implications In the COVID-19 pandemic, top leaders' mental attitude, strategic perspective and routine practices are contagious. Positive leadership motivates both internal and external stakeholders with an enormous level of collaboration. Originality/value This rare study of Indian SMEs provides a theoretical framework for designing a pilot survey and conducting a case study of multiple firms. Based on these findings, testable propositions are articulated for future research in diverse organizational and national contexts.

scholarly journals What companies can learn from unicorn startups to overcome the COVID-19 crisis

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Cristina Doritta Rodrigues ◽  
Matheus Eurico Soares de Noronha
Keyword(s):  
Business Models ◽  
Negative Impact ◽  
Small And Medium Enterprises ◽  
Content Type ◽  
Digital Platforms ◽  
Analysis Technique ◽  
Multiple Case ◽  
Medium Businesses ◽  
Medium Enterprises

Purpose This paper aims to search measures that unicorn startups have implemented during the pandemic and show what lessons can be learned to help entrepreneurs and small and medium businesses to overcome the crisis. Design/methodology/approach The method is a multiple case study with five unicorn startups. This study collected data through interviews and analyzed them by the content analysis technique. Findings The findings show that the pandemic affects negatively unicorns’ businesses; that a digital business model innovation affects them positively; and that innovations moderate positively the negative impact of the crisis. Research limitations/implications Most interviewees hold operational positions. Practical implications Three actions stand out to overcome the crisis: adoption of new digital platforms; strategies to increase the network of partners; and adaptations in the provision of payment services. Originality/value The cases show that entrepreneurs and small and medium enterprises need to develop capabilities to innovate in their business models, and digitalization is a solution to face the crisis and overcome it in the future.

Blockchain Application to the SMEs in the Food Industry

2022 ◽  
pp. 19-42
Author(s):  
Daniel Ruzza ◽  
Lorenza Morandini ◽  
Alessandro Chelli
Keyword(s):  
Supply Chain ◽  
Small And Medium Enterprises ◽  
Raw Material ◽  
Future Research ◽  
Food Sector ◽  
Blockchain Technology ◽  
Implementation Costs ◽  
Medium Enterprises ◽  
Trace Components

The agri-food sector is the highest application of blockchain technology to track and trace components and raw material along the supply chain. Blockchain presents many potential advantages; however, small and medium enterprises often lack the means and knowledge to exploit this technology fully. This chapter presents a case study of blockchain application, namely Trusty, a platform for the notarization of fully traceable information on blockchain in the agri-food sector. Thanks to its limited up-front implementation costs and its modularity, it seems particularly suitable for use by SMEs. The authors' goal is to identify some useful issues for practitioners and inspiration for future research for academics. The most relevant topics that will be placed are (1) needs and expectations of SMEs in the agri-food sector towards the blockchain, (2) difficulties of introducing blockchain into SMEs, (3) the agnostic approach to blockchain, (4) the different value of notarized information for B2B and B2C companies, and (5) limits of some blockchains compared to others.

CSR Partnership Model for Sustainable MSMEs Development: A Case Study of the Partnership Program at PT Jasa Marga (Persero) Tbk

Society ◽  
2020 ◽  
Vol 8 (1) ◽  
pp. 94-108
Author(s):  
Yani Hendrayani ◽  
Siti Maryam ◽  
Uljanatunnisa Uljanatunnisa
Keyword(s):  
Small And Medium Enterprises ◽  
Sampling Technique ◽  
Good Communication ◽  
Study Approach ◽  
Partnership Model ◽  
Medium Enterprises ◽  
Corporate Social ◽  
Depth Interviews ◽  
Partnership Program

This research aims to examine Corporate Social Responsibility (CSR) Partnership Program to find an optimal and sustainable partnership model between State-owned Enterprises (SOEs) and Micro Small and Medium Enterprises (MSMEs) to advance the people's economic sector. This research was qualitative research with a case study approach. Data collection techniques used in this research were in-depth interviews, observation, and literature studies. In-depth interviews were conducted with 3 informants chosen as representatives of PT Jasa Marga (Persero) Tbk and 6 informants were taken as participants in Focus Group Discussions representing MSMEs fostered partners in the Jagorawi - Cikampek Toll network area. Informants were selected using a purposive sampling technique. The results showed that the CSR partnership model between SOEs and MSMEs is based on mutual respect, transparency, good communication and trust, mutual benefit to those involved, and has a consistent commitment from both parties.

BRACnet: Journey of Fast Technology

2014 ◽  
Vol 3 (2) ◽  
pp. 157-167 ◽  
Author(s):  
Jashim Uddin Ahmed ◽  
Saad Md. Maroof Hossain ◽  
Mirza M. Ferdous
Keyword(s):  
Business Model ◽  
Service Provider ◽  
Small And Medium Enterprises ◽  
Primary Objective ◽  
Internet Service Provider ◽  
Educational Institutions ◽  
Fibre Optics ◽  
Internet Service ◽  
Medium Enterprises

This case study deals with the organization, business model, challenges and successes of the largest Internet Service Provider (ISP) in Bangladesh. BRACnet is the largest ISP in the country using WiMAX and fibre optics to utilize its licensed spectrum at 3.5 GHz. Based on WiMAX and fibre optics technology, BRACnet serves a diverse client base, including corporations, small and medium enterprises (SMEs) and educational institutions across Bangladesh. To satisfy the connectivity needs of both corporate and individual customers, BRACnet offers a wide variety of service packages to accommodate the needs of its diverse client base. This case study explores the significant corporate and stakeholder aspects of BRACnet and how it is working towards its primary objective that is ‘IT sustainability in Bangladesh’. Finally, the study highlights challenges ahead seeking discussion and solutions.

Value co-creation in the beverage and food industry

2017 ◽  
Vol 119 (11) ◽  
pp. 2359-2372 ◽  
Author(s):  
Giuseppe Tardivo ◽  
Alkis Thrassou ◽  
Milena Viassone ◽  
Francesca Serravalle
Keyword(s):  
Small And Medium Enterprises ◽  
Single Case ◽  
Content Type ◽  
Food And Beverage ◽  
Multiple Case ◽  
Solid Foundation ◽  
Medium Enterprises ◽  
Further Development ◽  
Direct Applicability

Purpose The purpose of this paper is to define and describe how consumers may constitute an integral part of small and medium enterprises’ (SMEs) value co-creation process in the food and beverage (F&B) industry, and to provide practicable implementation recommendations to firms in the Piedmont region that are important and prominent in this sector. Design/methodology/approach The research methodology rests on a multiple case study design, applied to three F&B Piedmont SMEs that produce beer, water and starters: Baladin, Lurisia and Galfré. Findings Results show an increasing awareness by firms of the important role played by customers in value co-creation, though limited to specific roles in the case of SMEs. Research limitations/implications The research is limited by its exploratory nature, though the findings and conclusions drawn provide a solid foundation for further development and testing on the subject. Practical implications The case studies’ results allow the reader to understand the importance of the increasing awareness of the role played by customers in value co-creation, especially on the WWB, where costs are minimizing. Originality/value The research’s value stems from fact that there are few existing studies on the ways to engage customers in value co-creation. Moreover, these studies, contrary to the present research, are largely theoretical and either have no direct applicability or are limited to a single case.

scholarly journals THE EFFECT OF BUSINESS DEVELOPMENT AND TAXATION KNOWLEDGE ON TAXPAYER COMPLIANCE (MSME CASE STUDY IN JAKARTA)

2021 ◽  
Vol 5 (1) ◽  
pp. 51
Author(s):  
Saprudin Saprudin ◽  
Anton Zulkarnain Sianipar ◽  
Riyanto Wujarso
Keyword(s):  
Random Sampling ◽  
Small And Medium Enterprises ◽  
Linear Regression Analysis ◽  
Sampling Technique ◽  
Multiple Linear Regression Analysis ◽  
Business Development ◽  
Analysis Technique ◽  
Data Collection Technique ◽  
Medium Enterprises

Penelitian ini bertujuan untuk mengetahui pengaruh perkembangan usaha dan pengetahuan perpajakan terhadap kepatuhan wajib pajak Usaha Mikro Kecil dan Menengah. Sehingga akan diperoleh informasi mengenai kepatuhan wajib pajak dalam menjalankan kewajibannya dilihat dari faktor perkembangan usaha dan pengetahuan perpajakan wajib pajak tersebut. Populasi dalam penelitian ini adalah pelaku Usaha Mikro Kecil dan Menengah yang ada di Jakarta. Teknik pengambilan sampel dalam penelitian ini menggunakan random sampling dan jumlah sampel yang diperoleh sebanyak 60 wajib pajak. Teknik pengumpulan data menggunakan kuesioner. Teknik analisis data yang digunakan dalam penelitian ini adalah analisis regresi linier berganda. Hasil pada penelitian ini menunjukkan bahwa secara parsial perkembangan usaha berpengaruh terhadap kepatuhan wajib pajak dan pengetahuan perpajakan tidak beroengaruh terhadap kepatuhan wajib pajak. Namun secara simultan perkembangan usaha dan pengetahuan perpajakan berpengaruh terhadap kepatuhan wajib pajak. This study aims to determine the effect of business development and tax knowledge on taxpayer compliance of Micro, Small and Medium Enterprises. So that information will be obtained regarding taxpayer compliance in carrying out its obligations seen from the business development factors and tax knowledge of the taxpayer. The population in this study were the actors of Micro, Small and Medium Enterprises in Jakarta. The sampling technique in this study used random sampling and the number of samples obtained was 60 taxpayers. The data collection technique used a questionnaire. The data analysis technique used in this study is multiple linear regression analysis. The results of this study indicate that partially business development has an effect on taxpayer compliance and knowledge of taxation has no effect on taxpayer compliance. However, simultaneously, business development and tax knowledge affect taxpayer compliance.

scholarly journals EFFECT OF COVID-19 PANDEMIC ON SME PERFORMANCE IN NIGERIA

2021 ◽  
Vol 3 (7) ◽  
pp. 75-92
Author(s):  
Bukar Ali Bularafa ◽  
Umar Garba Adamu
Keyword(s):  
Small And Medium Enterprises ◽  
Future Research ◽  
Movement Restriction ◽  
Design Data ◽  
Social Distancing ◽  
Medium Scale ◽  
Global Pandemic ◽  
High Level ◽  
Medium Enterprises ◽  
Positive Effect

Small and Medium Scale Enterprises (SMEs) are undeniably playing a significant role in the economic development of many countries globally. This role performed by the SMEs has been distracted by the global pandemic COVID-19 (Coronavirus). The pandemic brought about lockdown, movement restrictions, market closure, social distancing, etc. Thus, these restrictions and controls of the movement have particularly affected small and medium enterprises (SMEs) in Nigeria. This study aims to examine the effect of the coronavirus pandemic on the small and medium scale business in Yobe State, Nigeria. The study adopted a survey research design. Data were obtained through a questionnaire administered to 278 SMEs in Yobe State. The data were analyzed using descriptive and regression analysis using SPSS. The findings of the study indicate owners/managers of SMEs that participated in the study rated the variables of COVID-19 (lockdown, movement restriction, market closure, and social distancing) on a high level. The result further revealed that all the variables in the study correlate with SME's performance. Interestingly, the findings indicate three variables have a significant positive effect on SME's performance, the highest among is the market closure, followed by movement restriction and lockdown accordingly. While social distancing shows no significant effect on SME's performance. Therefore, it is recommended that proactive plans should be put in place for SMEs in anticipation of events such as COVID-19 that can hurt businesses. Finally, future research should consider other related variables that have not been considered in this study.

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