scholarly journals The Relationship Benefits of Auto Maintenance and Repair Service: A Case Study of Korea

2020 ◽  
Vol 10 (7) ◽  
pp. 115 ◽  
Author(s):  
Jinpyo Hong ◽  
Boyoung Kim ◽  
Sungho Oh
Keyword(s):  
Service Sector ◽  
Economic Benefits ◽  
Customer Engagement ◽  
Service Satisfaction ◽  
Repair Service ◽  
Maintenance And Repair ◽  
Relationship Continuity ◽  
Engagement Factors ◽  
Relationship Benefits

This study aimed to empirically examine what effects confidence, social, and economic benefit factors have on continuous relationship orientation through the mediation of service trust, service satisfaction, and customer engagement factors in the auto maintenance and repair service sector. This study carried out a questionnaire survey with 319 customers using auto maintenance and repair service and verified hypotheses. As a result of the analysis, the confidence and social benefits of auto maintenance and repair service affected service trust, while the confidence and economic benefits affected service satisfaction. Service trust did not affect customer engagement or long-term relationship continuity but affected them when it mediated service satisfaction. Consequently, it was revealed that confidence benefit should be consolidated and that professionalism or service quality excellence in maintenance or repair becomes the most important factors to produce customer engagement or long-term relationship continuity in the auto maintenance and repair service. Although it is vital to improve trust or service, it is confirmed that a relationship can be maintained only if the auto maintenance or repair service is satisfactory.

scholarly journals Service Quality, Relationship Benefit and Experience Value in the Auto Repair Services Sector

2020 ◽  
Vol 6 (2) ◽  
pp. 30 ◽  
Author(s):  
Jinpyo Hong ◽  
Boyoung Kim
Keyword(s):  
Service Quality ◽  
Service Sector ◽  
Service Satisfaction ◽  
Repair Service ◽  
Services Sector ◽  
Relationship Benefit ◽  
Relationship Benefits ◽  
The Relationship

The purpose of this study was to analyze how service quality, relationship benefit, and experience value affect the customers’ intention to maintain a long-term relationship with auto repair centers through service quality and trust. To this end, a statistical analysis was performed, based on a total of 319 survey data from customers who possess experience in using auto repair services. It was found that all factors of service quality, relationship benefits, and experience values directly influence service satisfaction and affect long-term relationship through service satisfaction. In the case of relationship benefits and experience values, however, it did not affect service trust, and the relationship benefit factor did not affect the maintenance of a long-term relationship through service trust. Consequently, it was found that in the auto repair service sector, customers consider service satisfaction more important than service trust in maintaining the long-term use relationship with a service center or sales branch. This result confirms that auto repair service has a significant influence on customers through the quality of auto repair and customer satisfaction regarding the repair results through troubleshooting, unlike general services that are affected by psychological properties such as a products’ brand and attractiveness.

Enhancing community welfare through improved water quality: a case for applying staggered pollution charges in the river Musi sub-basin of Andhra Pradesh, India

Water Policy ◽  
2005 ◽  
Vol 7 (5) ◽  
pp. 469-483
Author(s):  
Tishya Chatterjee
Keyword(s):  
Andhra Pradesh ◽  
Relevant Literature ◽  
Pollution Prevention ◽  
Economic Benefits ◽  
Environmental Damage ◽  
Marginal Costs ◽  
Community Acceptance ◽  
Level Data ◽  
Over Time

In conditions of severe water-pollution and dormant community acceptance of accumulating environmental damage, the regulator's role goes beyond pollution prevention and more towards remediation and solutions based on the community's long-term expectations of economic benefits from clean water. This paper suggests a method to enable these benefits to become perceptible progressively, through participatory clean-up operations, supported by staggered pollution charges. It analyses the relevant literature on pollution prevention and applies a cost-based “willingness to pay” model, using primary basin-level data of total marginal costs. It develops a replicable demand-side approach imposing charge-standard targets over time in urban-industrial basins of developing countries.

AD EXEMPLUM SUSTAINABLE ACCOMMODATION PRACTICES ON THE BULGARIAN BLACK SEA COAST

2020 ◽  
Author(s):  
Katina Popova ◽  
◽  
Miroslava Malcheva ◽  
Keyword(s):  
Sustainable Development ◽  
Foreign Exchange ◽  
Black Sea ◽  
Local Community ◽  
Economic Benefits ◽  
Poverty Eradication ◽  
The Sustainable Development ◽  
Black Sea Coast ◽  
Sea Coast

Tourism in Bulgaria is a cross cutting sector of particular importance for unemployment and poverty eradication. As a source of foreign exchange earnings and direct investments it ensures viable medium and long-term economic benefits for both the destination and the local community. In recent years, the sustainable development of tourism on the Bulgarian Black Sea coast is seriously threatened, mainly due to the consequences of mass sea tourism, the short-sighted use of available resources and the territorial concentration of accommodation facilities. The aim of the present study is to establish the achievements of the hospitality business on the Bulgarian Black Sea coast in terms of sustainability and environmentally friendly lifestyle.

New Long-Life Concrete Pavements in the Czech Republic

2021 ◽  
Author(s):  
Bohuslav Slánský ◽  
Vit Šmilauer ◽  
Jiří Hlavatý ◽  
Richard Dvořák
Keyword(s):  
Isothermal Calorimetry ◽  
Coupled Model ◽  
Plain Concrete ◽  
Pilot Project ◽  
Economic Benefits ◽  
Concrete Pavement ◽  
Technical Solution ◽  
Concrete Pavements ◽  
Hydration Kinetics

A jointed plain concrete pavement represents a reliable, historically proven technical solution for highly loaded roads, highways, airports and other industrial surfaces. Excellent resistance to permanent deformations (rutting) and also durability and maintenance costs play key roles in assessing the economic benefits, rehabilitation plans, traffic closures, consumption and recycling of materials. In the history of concrete pavement construction, slow-to-normal hardening Portland cement was used in Czechoslovakia during the 1970s-1980s. The pavements are being replaced after 40-50 years of service, mostly due to vertical slab displacements due to missing dowel bars. However, pavements built after 1996 used rapid hardening cements, resulting in long-term surface cracking and decreased durability. In order to build durable concrete pavements, slower hardening slag-blended binders were designed and tested in the restrained ring shrinkage test and in isothermal calorimetry. Corresponding concretes were tested mainly for the compressive/tensile strength evolution and deicing salt-frost scaling to meet current specifications. The pilot project was executed on a 14 km highway, where a unique temperature-strain monitoring system was installed to provide long-term data from the concrete pavement. A thermo-mechanical coupled model served for data validation, showing a beneficial role of slower hydration kinetics. Continuous monitoring interim results at 24 months have revealed small curling induced by drying and the overall small differential shrinkage of the slab.

Growth prospects, market challenges and policy measures: evolution of mobile broadband in Pakistan

2018 ◽  
Vol 20 (1) ◽  
pp. 42-61 ◽  
Author(s):  
Muhammad Shehzad Hanif ◽  
Shao Yunfei ◽  
Muhammad Imran Hanif
Keyword(s):  
Developing Country ◽  
Service Providers ◽  
Supply And Demand ◽  
Economic Benefits ◽  
Content Type ◽  
Mobile Broadband ◽  
Broadband Service ◽  
Policy Measures ◽  
The Government

Purpose The paper aims to explore the long-term prospects of mobile broadband adoption in a developing country. The supply-side and demand-side policy measures are recommended to counter the challenges to broadband adoption. Design/methodology/approach Methodologically, this study uses document analysis to explain secondary data including growth statistics, trade literature and previous scholarly research. Based on the growth statistics of broadband and the informed market insights, the research discusses the prevailing market threats and recommends counter measures to improve the long-term prospects of broadband propagation. Findings The growth of mobile broadband is settling down in Pakistan due to various barriers like cost, literacy, security and unavailability of local content. Collaborative efforts are required by the government, the service providers and the people to enhance the adoption of broadband service and secure economic benefits of the broadband. Practical implications The research offers useful implications for managers and policymakers in Asian and African developing countries; the policy measures discussed here may serve as guidelines for them in the design of their own policies regarding broadband supply and demand. Originality/value The study makes an effort to examine the broadband growth in a developing country on the basis of both quantitative and qualitative aspects. The research endeavors to fill the gap on the particular scholarship of research covering potential uptake of broadband services and the effects of constraining elements to broadband adoption in a developing country.

scholarly journals Regulation of Lifelong in Education and İts Economic, Social Benefits

2021 ◽  
Vol 12 (6) ◽  
pp. 1298-1310
Author(s):  
Allahyar Muradov Et al.
Keyword(s):  
Human Capital ◽  
Social Problems ◽  
Labour Productivity ◽  
Economic Benefits ◽  
Social Benefits ◽  
Development Economic ◽  
Knowledge Based ◽  
The Future ◽  
The Impact

Sustainability in education is important in ensuring knowledge-based and innovation-driven development and human capital reproduction. Sustainability is particular important for the prevention of some economic and social problems that may arise in the future and raising the competitiveness of the country. Sustainability - the prevention as some of economic and social problems that may arise in the future is of particular importance in raising the country's competitiveness. The aim of the research is to estimate the economic-social benefits of regulation of sustainability in education and to give the suggestions in the direction of the improvement of the effectiveness of the regulation. The impact of continuity in education on the formation and development of human capital, knowledge-based society building, labour intelligence, competitiveness and the improvement of welfare are assessed cross-country in the article. In particular, in recent years, researches and politicians have analysed the ‘4th industry’ revolution (‘Industry 4.0’) ‘the benefits and losses in the medium and long-term perspective and its interaction with the sustainability of education. Here are two issues: 1) socioeconomic disadvantages of ensuring sustainability in education, 2) socioeconomic advantages of ensuring sustainability in education. Firstly, it is analysed the impacts of increased unemployment, reduction of employment income, declining social security and welfare that will be resulted as problems on economic development. Secondly, it is analysed (ensuring in sustainability condition) the distinguished factors of rapid technological innovation, labour productivity, repatriation of human capital, raising competitiveness on the international level, innovation-based development, economic benefits of knowledge and skills.

scholarly journals Personality Trait Effects on Green Household Installations

2018 ◽  
Vol 4 (1) ◽  
Author(s):  
Ante Busic-Sontic ◽  
Cameron Brick
Keyword(s):  
Personality Traits ◽  
Alternative Energy ◽  
Energy Use ◽  
Environmental Concern ◽  
Economic Benefits ◽  
Green Energy ◽  
Big Five Personality ◽  
Household Decision ◽  
Green Investments

Large, one-time investments in green energy installations effectively reduce domestic energy use and greenhouse gas emissions. Despite long-term economic benefits for households, the rate of green investments often remains moderate unless supported by financial subsidies. Beyond financial considerations, green investments may also be driven by individual psychological factors. The current study uses data from the German Socio-Economic Panel (N = 3,468) to analyse whether the household decision to invest in green energy installations is linked to the Big Five personality traits. Personality traits and domestic investments in solar and other alternative energy systems had weak indirect associations through environmental concern but not through risk preferences. Openness to Experience and Neuroticism showed a weak positive relationship with green energy installations through the environmental concern channel, whereas Extraversion had a weak negative link. Based on these findings, persuasive messaging for green investments may be more effective when it focuses on environmental concern rather than reduced risk in countries like Germany, where long-standing financial subsidies decreased the risk in green investments.

scholarly journals Research on the Profit Model of “Internet+ Logistics Park”

2021 ◽  
Vol 261 ◽  
pp. 03010
Author(s):  
Xiangru Meng ◽  
Jianmeng Sun ◽  
Haining Wang
Keyword(s):  
Operation Mode ◽  
Economic Benefits ◽  
Delivery Mode ◽  
Core Competitiveness ◽  
Profit Model ◽  
Logistics Park ◽  
The Public ◽  
Integration Mode ◽  
Stable Core

The operation and management mode of “Internet+ Logistics Park” ecosphere has long-term and stable core competitiveness. This paper studies how to obtain the corresponding economic benefits from the perspective of the operators of the logistics park. The logistics park chooses the appropriate logistics service and the public service function to obtain the corresponding economic benefit. The development of the logistics park will finally be implemented to the profit of the park. The paper puts forward the profit model of “Internet+ Logistics Park” ecosphere; This paper mainly analyzes five modes: logistics integration mode, platform operation mode, resource integration mode, service delivery mode and chain replication mode; This paper makes a comparative analysis of different profit models from the aspects of model characteristics and profit thinking.

scholarly journals Policy brief for Privately Protected Areas Futures 2017: Supporting the long-term stewardship of privately protected areas

2017 ◽  
Author(s):  
Matthew Selinske ◽  
Mathew Hardy ◽  
Ascelin Gordon ◽  
Andrew Knight
Keyword(s):  
Protected Areas ◽  
Economic Benefits ◽  
Diverse Range ◽  
Financial Costs ◽  
Or Groups ◽  
Conservation Values ◽  
Key Drivers ◽  
Successive Generations ◽  
Privately Owned

Globally, privately protected areas (PPAs) are an increasingly popular approach to long-term protection of biodiversity on privately owned lands. PPAs provide multiple ecological, social and economic benefits to diverse range of stakeholders in across a range of contexts. These include supporting the desire of landowners to protect conservation values on their land, contributing to national conservation targets, and reducing financial costs of land management togovernments. In addition, they provide opportunities to engage landowners to strengthen community social and conservation values through positive partnerships with governments, NGOs, and other groups. This policy brief explores the key drivers of landowner participation in PPA programs (i.e.covenants, easements, servitudes and other long-term agreements with individuals or groups of landowners) and the program mechanisms that maintain successive generations of landowners to be engaged and committed to long-term stewardship. It also considers the challenges faced by PPA programs in developing and maintaining strong collaborative arrangements between the stakeholders involved in these programs.

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