scholarly journals Toxin Handlers and Burnout Among Human Resource Managers: Does Emotion-Focused Coping Make a Difference?

2021 ◽  
Vol 74 ◽  
pp. 91-107
Author(s):  
Panteha FARMANESH
Keyword(s):  
Coping Strategies ◽  
Group Analysis ◽  
Human Resource Managers ◽  
Female Managers ◽  
Resource Managers ◽  
Tourism Sector ◽  
Hospitality Sector ◽  
Tourism And Hospitality ◽  
Hr Managers ◽  
A Company

Toxin handlers are a vital constituent for organizations as these individuals tend to absorb disruptive emotions and feelings of other members of staff. However, as they carry this burden, they are prone to emotional exhaustion, which can lead to burnout on personal levels. This is a matter of critical importance for HR managers as they are commonly the ones, who deal with such struggles within a company. This current research addresses the issue of burnout for toxin handlers in the tourism sector with the inclusion of coping strategies as a mediating factor by gathering data from a number of 180 HR managers within tourism and hospitality sector. A multi-group analysis and PLS-SEM approach was used to test the hypothesized model. It was found that female managers exhibited a difference to their male counterparts in handling toxin through emotion-focused coping strategies. Current results have shown that female managers in HR departments perform better in handling charged emotions of employees and provide solutions for their staff. This is while coping strategies can act as a mediating element for toxin handlers to defuse their exhaustion that is accumulated through constant interacting with negative emotions.

scholarly journals The Impact of COVID-19 on Hospitality Industry in Greece and Its Treasured Santorini Island

2021 ◽  
Vol 13 (14) ◽  
pp. 7906
Author(s):  
Nikola Medová ◽  
Lucie Macková ◽  
Jaromir Harmacek
Keyword(s):  
Social Impact ◽  
Tourism Sector ◽  
Challenges And Opportunities ◽  
Multiple Variables ◽  
Hospitality Sector ◽  
Tourism And Hospitality ◽  
The Impact ◽  
Further Development

This paper focuses on the dynamic of the recent upheaval in the tourism and hospitality sector due to the COVID-19 epidemic in Greece and Santorini island. It uses the case study of a country one-fourth of whose GDP consists of tourism. We compare the available statistical data showing the change in variables in the previous years with 2020 and look into the new challenges and opportunities posed by the drop in the numbers of visitors and flights. We focus mainly on the economic and social impact on the destination and possible future scenarios for further development in the area. Data show a significant effect of the pandemic on multiple variables, such as the long-term trend of the importance of tourism sector in GDP in Greece, the number of flights and visitors to Greece and Santorini island, and the contribution of tourism and travel to GDP. Based on the available data, we also construct three foresight scenarios that describe the possible futures for Santorini island in terms of the pandemic evolution. These scenarios may help various stakeholders and policymakers to be better prepared for different developments that may appear.

scholarly journals HR Managers’ Roles & Contributions in Merger Processes

2011 ◽  
Vol 1 (1) ◽  
pp. 64 ◽  
Author(s):  
Khalil Al Jerjawi
Keyword(s):  
Organizational Change ◽  
Global Financial Crisis ◽  
Human Resource Managers ◽  
Resource Managers ◽  
Merger Process ◽  
Strategic Role ◽  
Merging Process ◽  
International Mergers ◽  
Research Gap ◽  
Hr Managers

As companies have engaged in domestic and international mergers over the last few years in order to match the macroeconomic trends operating on a worldwide and more recently to cope with the current global financial crisis, human resource managers have been encouraged to play a more strategic role in their organizations, especially in the case of extensive and radical organizational change such as merging process. This study addresses and works on the existing research gap by investigating the roles of HR managers among the different roles which were defined at the fist by Dave Ulrich. This paper demonstrates that HR managers are an essential part of merger and that HR practices should be given an extensive emphasizing throughout such organizational change “the merger process”.

scholarly journals Human Resource Managers Views on Implementing Work-Life Balance

1970 ◽  
Author(s):  
Lisa Mohn
Keyword(s):  
Human Resource ◽  
Work Life ◽  
Work Life Balance ◽  
Human Resource Managers ◽  
Structured Interviews ◽  
Life Balance ◽  
Tertiary Institutions ◽  
Resource Managers ◽  
Hr Managers ◽  
Stable Categories

This paper focuses on the views of Human Resource (HR) managers about the implementation of work life balance (WLB) initiatives. Increasingly, WLB has become an important part of employment relations discussion and knowledge. The literature presents two key themes in terms of how this is implemented in practice. Firstly there was a corporate theme, where WLB is developed and applied from within the organisation. In the second theme WLB is developed and applied in tripartite partnership. The literature showed the New Zealand (NZ) experience is confused as to which path it is following. Thus, the purpose of this study was to explore the views of HR managers in NZ government funded tertiary institutions about the implementation of WLB practices. The research involved 3 in-depth, semi-structured interviews, which were then transcribed, analysed and compared until stable categories emerged. The findings reflected the confusion found in the literature. Approaches and knowledge of WLB were standardised and essentially uniform; there was much pride and satisfaction in achievements, both individual and corporately: and despite being government funded, the organisations reflected a corporatist theme in their approach to WLB. In summary, regardless of the rhetoric of WLB as positive to workers regaining balance in their lives, the research showed in practice it was 'a wolf in sheep's clothing' -- more beneficial for the organisations in terms of increasing worker productivity, than for the workers.

scholarly journals Impacts of supportive HR practices and organisational climate on the attitudes of HR managers towards gender diversity – a mediated model approach

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kumar Biswas ◽  
Brendan Boyle ◽  
Sneh Bhardwaj
Keyword(s):  
Survey Data ◽  
Human Resource ◽  
Leadership Roles ◽  
Human Resource Managers ◽  
Content Type ◽  
Organisational Climate ◽  
Affective Attitudes ◽  
Resource Managers ◽  
Hr Managers ◽  
Organisational Factors

PurposeUsing the theoretical lens of the behavioural perspective on HRM, this study examined a mediated model to understand the extent to which organisational factors such as supportive human resource management policies and practices (SHRPP) and organisational climate (OC) can influence the affective attitudes of HR managers towards promoting women into organisational leadership roles. Survey data collected from 182 human resource managers in Bangladesh were analysed using partial least squares–based structural equation modelling (PLS-SEM) and the PROCESS macro to test mediating effects. The results reveal that the adoption of SHRPP is positively associated with OC, which in turn shapes the attitudes of HR managers leading to implementing unbiased promotional practices for organisational leadership roles.Design/methodology/approachQuantitative survey data collected from 182 human resource managers in Bangladesh were analysed using PLS-SEM and PROCESS macro.FindingsThe results reveal that the adoption of SHRPP is positively associated with OC which in turn shapes the attitudes of HR managers leading to implementing unbiased promotional practices for organisational leadership roles.Research limitations/implicationsSelf-report, cross-sectional survey data may contribute to the methodological bias such as common method bias (CMB). Harman's single-factor test revealed that no single component explained a major portion of the total variance. Furthermore, partial correlational analysis using a marker variable coupled with an assessment of social desirability indicates that common method variance is unlikely to have any CMB risks to the validity of the study results.Practical implicationsFrom a practical point of view, the findings of this study suggest that supportive HR practices may create a positive organisational climate that leads to creating a healthy work environment ensuring an equal opportunity for everyone to grow and excel irrespective of their socio-cultural backgrounds and gender identity; thus, facilitating the organisation to take advantage of creativity and innovation offered by their talents, a critical factor for the organisation to survive and flourish in the dynamic market.Social implicationsThe study findings provide insights into why organisations should adopt fair and transparent HR policies to create a congenial work climate impacting on positive social attitudes towards acceptance of a gender-balanced empowered society.Originality/valueTo the best of author's knowledge, this is the first study that examined a mediated model to understand how organisational factors such as SHRPP and OC can impact on the affective attitudes of HR managers towards promoting women in the organisational leadership roles.

Accountant’s Writing Skills: A Needs Analysis

2017 ◽  
Vol 1 (1) ◽  
Author(s):  
Noraziah Azizan ◽  
Nora Harun
Keyword(s):  
Human Resource ◽  
Writing Skills ◽  
Accounting Students ◽  
Human Resource Managers ◽  
Kuala Lumpur ◽  
Resource Managers ◽  
Bank Staff ◽  
Points Of View ◽  
Hr Managers ◽  
English Subject

The purpose of the present study is to examine the importance of key writing skills needed by accounting executives at the workplace. The results may benefit the syllabus designer to plan and to specify the syllabus content for English subject to enable accounting students to function well in their potential workplaces later. The study investigates from two different points of view; the opinions and expectations of HR managers and the opinions of employees/ staff (their experiences). Questionnaires were distributed to Human Resource Managers at 37 bank headquarters in Kuala Lumpur and 38 bank staff from selected banks. The findings show significant differences in the opinions of HR managers and employees regarding the writing needs of accountants at the workplace.

Organizational culture: does it influence the way a company deals with CSR?

2019 ◽  
Vol 33 (2) ◽  
pp. 1-3
Author(s):  
Sandra Castro-González ◽  
Belén Bande
Keyword(s):  
Design Methodology ◽  
Added Value ◽  
Human Resource Managers ◽  
Content Type ◽  
Resource Managers ◽  
New Perspective ◽  
Corporate Social ◽  
The Impact ◽  
A Company ◽  
Do So

PurposeThis paper aims to show how managers model culture for employees to promote corporate social responsibility (CSR) practices.Design/methodology/approachThe proposal begins by highlighting the importance of culture for CSR implementation and then explains the impact of culture on employees.FindingsCurrently, many companies carry out activities under the CSR umbrella, but they may do so without considering whether their company’s context is ideal for such initiatives. They may also not consider the types of employees composing the workforce or their disposition toward CSR. In these circumstances, organizations may miss out on the added value of CSR practices.Originality/valueThe important influence of CSR practices on employees’ attitudes and behaviors at work requires organizations to implement these types of actions. Therefore, the contextual factors that are most likely to aid in developing and maintaining these practices must be acknowledged. This paper seeks to offer a new perspective to managers and human resource managers regarding the implementation of CSR activities.

Human Resource Managers’ Attitudes Toward Utility Analysis

2013 ◽  
Vol 12 (3) ◽  
pp. 152-156 ◽  
Author(s):  
Cornelius J. König ◽  
Flurin Bösch ◽  
Amir Reshef ◽  
Silvan Winkler
Keyword(s):  
Human Resource ◽  
Human Resource Managers ◽  
Utility Analysis ◽  
Resource Managers ◽  
Utility Information ◽  
Hr Managers

Although utility analysis (UA) could be an important tool to show the utility of human resource (HR) activities, little is known about its usage. Only Macan and Highhouse (1994) showed that it is used by nearly half of the surveyed US industrial/organizational psychologists and HR professionals. As an extended and refined update of this study, we surveyed Swiss HR managers about their UA usage. Furthermore, we tried to replicate the predictors of the attitude toward UA indicated by Macan and Highhouse’s exploratory results, and used previous theorizing to add predictors. The results revealed that only 8% HR managers used UA. The demand for utility information, the plausibility of UA, and the nonuse of other utility approaches were significant predictors.

scholarly journals The Role of Higher Education in the 21 Century

2021 ◽  
Author(s):  
Violla Makhzoum ◽  
Lama Komayha
Keyword(s):  
Employee Engagement ◽  
Selection Process ◽  
Human Resource Managers ◽  
Development Programs ◽  
Difficult Situation ◽  
Virtual Workplace ◽  
Resource Managers ◽  
Managerial Implications ◽  
Hr Managers ◽  
First Time

When the economy is in such bad shape, any of us who has a job is fortunate. Human resource managers and practitioners are concerned with whether employees are contributing to the organization’s Strategy, goals, and priorities or not, as well as how to proceed with the recruiting and selection process, employee engagement, and training and development programs, as a consequence of the pandemic of Covid-19. Organizations all over the world are in a difficult situation; for the first time in history, the value of a barrel of oil dropped to less than zero on April 20, 2020; the only explanation for this is the ongoing global lockdown. The actual workplace has been transformed into a virtual workplace, and HR managers are now pondering how to effectively involve workers. The aim of this paper was to clarify how employee engagement affects organizational efficiency within Covid-19 pandemic and shed the light on all the factors and provide a set of managerial implications to the professionals.

scholarly journals Generation Y-Turnover: A Complementary Fit Perspective

2017 ◽  
Vol 9 (1(J)) ◽  
pp. 217-231
Author(s):  
Abdelbaset Queiri ◽  
Araby Madbouly
Keyword(s):  
Generation Y ◽  
Turnover Intention ◽  
Total Sample ◽  
Human Resource Managers ◽  
Business Process Outsourcing ◽  
Cross Sectional ◽  
Resource Managers ◽  
Generational Effects ◽  
The World ◽  
Hr Managers

Generation Y becomes the main pillar of workforce around the world. This generation enters the workplace with different values and characteristics from their counterparts of other generational workforces. In Malaysia, generation Y employees are well known of their high job mobility. Human resource managers are in dilemma of how to retain this new workforce? This paper serves the purpose to respond to such queries by investigating the factors contributing to Generation Y employees’ Turnover from a complementary fit perspective. This study was conducted in Malaysian Business Process Outsourcing Sector (PBO). The total sample was comprised of 318 respondents belong to generation Y employees. The data was analysed in Amos using two steps approach. Extrinsic, freedom and demand abilities fit were the predictors of Generation Y employees’ intention to quit in Malaysian BPO sector.Using cross sectional method limits our understanding to whether the predictors of turnover intention were due to career effects or generational effects. This study provides empirical evidences to Malaysian HR Managers to what makes generation Y employees leave the organization. This is a better surrogate of the existed anecdotal information. Furthermore, this study informs HR Managers that stereotyping the findings from Western context may be treated with caution.

A Tourism Planning of Zimbabwe for 1980-2018: A Critical Assessment

2020 ◽  
Vol 1 (2) ◽  
pp. 14-24
Author(s):  
Dr Shepherd Nyaruwata
Keyword(s):  
Hospitality Industry ◽  
Effective Response ◽  
Negative Image ◽  
Tourism Sector ◽  
World Tourism Organization ◽  
Hospitality Sector ◽  
The Government ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality ◽  
Tourism Organization

Purpose: The purpose of the study was to assess how far the government of Zimbabwe’s tourism policies and strategies have affected the development of the tourism and hospitality sector. Methods: The study was based on a review of the literature on tourism development in Zimbabwe. A range of peer-reviewed papers, reports from the United Nations World Tourism Organization (UNWTO). reports from the Zimbabwe Tourism Authority (ZTA), and those of the Ministry of Environment, Tourism, and Hospitality Industry were consulted. The information offered a clear picture of how far the government had contributed to influencing the development of the tourism and hospitality industry during the period. Results: The results of the study showed that for the period up to 2000 the government played only a facilitating role in the development of the sector. The results further showed that the government took a more proactive role in planning the development of the industry only when the persistent negative image of the country threatened the collapse of the sector. Implications: It is recommended that the country effectively implements the National Tourism Master Plan and the National Tourism Sector Strategy which were launched in 2016 and 2018 respectively. A constant review of the National Tourism Sector Strategy will ensure an effective response to the global and national macro-economic, social and political changes that will occur during the plan period.

Sign in / Sign up

Export Citation Format

Share Document