Designing Online Help Desk System for Colleges

2018 ◽  
pp. 408-415
Author(s):  
Sarjiyus O.
Keyword(s):  
Information Dissemination ◽  
System Analysis ◽  
System Development ◽  
Online Help ◽  
Help Desk ◽  
Analysis And Design ◽  
College Staff ◽  
Relationship Model ◽  
Entity Relationship ◽  
Concordia College

Owing to the difficulties that are faced by staff in transferring information/data, unwilling attitude of some Concordia College staff when checking their students’ information, fragile nature of students’ information, and difficulties parent encountered when checking their wards information, coupled with time wasted in manual processing of students’ information, this project aimed at developing an Online Help Desk system to checkmate the difficulties parent and staff encounter when trying to check for information about Concordia College and its students/wards. The system development methodology adopted for this research was Structured System Analysis and Design Methodology. Flowchart, use-case diagram, database design and entity-relationship model were used to define the system design. PHP, HTML, CSS, Bootstrap Frontend Framework, jQuery and MySQL were the technologies used in implementation of the new system. The new developed system is achieving the aim of this study. It was recommended that Concordia College, Yola should increase the awareness level of the existence of this system, other schools should also adopt this type of system to enable easy information dissemination to parents/guardians of prospective students, and that future researchers in this field should consider developing mobile versions of this kind of system, to facilitate accessibility and use by various stakeholders.

scholarly journals PEMBANGUNAN SISTEM INFORMASI POSYANDU DI KECAMATAN SINDANG KABUPATEN INDRAMAYU (Studi Kasus : Posyandu Mawar Desa Panyindangan Wetan)

TEKNOKOM ◽  
2019 ◽  
Vol 2 (2) ◽  
pp. 5-10
Author(s):  
Stephanie Betha Rossi H ◽  
Bakhrul Ullum
Keyword(s):  
Information System ◽  
Data Management ◽  
System Analysis ◽  
System Development ◽  
Database Management System ◽  
Child Health Services ◽  
Management Process ◽  
Analysis And Design ◽  
Service Unit ◽  
Entity Relationship

Posyandu Mawar is a health service unit that is tasked with carrying out maternal and child health services (KIA) in the RW 02 Panyindangan Wetan Village, Sindang District, Indramayu Regency. At present, the data management process in Mawar Posyandu is still done manually by recording data into seven (7) register formats. This method is considered inefficient because it causes difficulties in the Posyandu Mawar data management process. To overcome these problems, the authors intend to develop a web-based posyandu information system using PHP as a programming language and MySQL as a database management system. Data collection is done by observation and interview. The system development method used is a structured method. The tools used in system analysis and design are Flow Of Diagrams (FOD), Data Flow Diagrams, Data Dictionaries, Entity Relationship Diagrams (ERD) so as to produce an integrated application. The results of this study are posyandu data processing applications that can help Posyandu Mawar in reporting service activities to infants and pregnant women. In subsequent developments, it is expected that the posyandu information system is equipped with KMS ribbon chart features to monitor the child's weight development.

Manufacturing Plant Management Information System Analysis and Design Based on UML

2010 ◽  
Vol 455 ◽  
pp. 237-241
Author(s):  
X.Y. Yang ◽  
H.B. Zheng ◽  
Z.W. Zhang
Keyword(s):  
Asset Management ◽  
System Analysis ◽  
Structural Model ◽  
System Development ◽  
Unified Modeling Language ◽  
Object Oriented ◽  
Plant Management ◽  
Management Information ◽  
Static Structure ◽  
Analysis And Design

With the development of manufacturing automation and intelligent increasing speed, the construction in plant management information has been important tasks to promote business innovation ability, improve competitiveness and manufacturing execution. In this paper, UML (Unified Modeling Language) and object-oriented modeling technology were applied to model the static structure and dynamic behavior of the plant management information from requirement analysis to system implementation, including functional requirement model, static structural model, asset management time sequence chart, system physical model and so on. The visualized system analysis method and technology better planned the system design and improved the efficiency of the system development. It will play a guiding role in the object-oriented software development.

SISTEM INFORMASI INVENTORY BARANG (SI RIANG) PADA PT SANGHIANG PERKASA

2021 ◽  
Vol 15 (4) ◽  
pp. 10-23
Author(s):  
Eka Chandra Ramdhani ◽  
Juniarti Eka Safitri ◽  
Selamat Abdurrahman Fahmi ◽  
Asep Asep
Keyword(s):  
System Analysis ◽  
System Development ◽  
Inventory System ◽  
Inventory Systems ◽  
Coding System ◽  
Process Data ◽  
Analysis And Design ◽  
Analysis System ◽  
Software Requirements Analysis

The inventory system is a system that has a very important role in a company. Inventory systems have been widely used or developed in a place with various technologies and systems. Problems at PT. Sanghiang Perkasa is due to the fact that the data has not been stored in a good file and the management and processing of inventory data is still processed in a conventional way, which has a very significant effect on the quality of the data and information produced. The main objective of this research is to produce an inventory system that is powerful and in accordance with the needs of the users associated with the inventory system. The system development method in this inventory system uses the waterfall method which consists of six stages. The stages are System Analysis and Design, software requirements analysis, system design, coding, system testing and maintenance. This system was built using the PHP programming language, DataBase MySQL. It is hoped that with the implementation of this inventory system at PT. Sanghiang Perkasa can make it easier to store and process data and information such as stock-taking data, information on incoming and outgoing goods transactions, purchase and sales return data, managing customer and supplier data to making product stock reports and assembly reports. Keywords: Information System; Inventory, Web

scholarly journals Object Oriented VS Structured Analysis and Design in System Development Courses

2019 ◽  
Vol 8 (6S3) ◽  
pp. 82-88
Keyword(s):  
System Analysis ◽  
Survey Methodology ◽  
System Development ◽  
Object Oriented ◽  
Analysis And Design ◽  
Institutions Of Higher Learning ◽  
Structured Analysis ◽  
The One ◽  
Structured Analysis And Design

Objectives: The main aim of this study was to investigate the factors that influence students’, academicians’, clients’, as well as developer’s preferences in choosing their preferred approach in system development, namely structured analysis design (SAD) or object-oriented analysis and design (OOAD). Methods: The research design was based on a survey methodology and a case study. For the survey, questionnaires were administered to 30 students and 38 academicians, who were randomly selected from several Malaysian universities. For the case study, the requirements of the information system were modeled and presented to several clients to elicit their feedback. The survey data were analyzed using SPSS Findings: The result shows that students preferred the use of OOAD approach, which clearly outnumbered those who preferred the SAD approach, which stood at 33%. Interestingly, the majority (53%) of academicians preferred the use of a mixture of both approaches. Likewise, the clients shared a similar view with the academicians, whereas the developer preferred the OOAD approach. Application/Improvements: Clearly, the findings suggest that both approaches are essential, but the one that is widely used by developers and preferred by students is OOAD, and thus should be given priority when it comes to structured analysis and design. As such, curriculum designers and institutions of higher learning, particularly those offering system analysis and design and related courses, should make the necessary changes to the existing curriculum such that the academic programs offered will be able to produce highly competent and skilled analysts and designers as required by the industry.

Pragmatic-Driven Approach for Service-Oriented Analysis and Design

2011 ◽  
pp. 97-128 ◽  
Author(s):  
Remigijus Gustas
Keyword(s):  
Business Processes ◽  
System Analysis ◽  
Service Providers ◽  
System Development ◽  
Traditional System ◽  
Analysis And Design ◽  
Service Oriented ◽  
System Development Methodologies ◽  
Service State ◽  
Pragmatic Aspects

This chapter presents a pragmatic-driven approach for service-oriented information system analysis and design. Its uniqueness is in exploiting a design foundation for graphical description of the semantic and pragmatic aspects of business processes that is based on the service-oriented principles. Services are viewed as dynamic subsystems. Their outputs depend not only on inputs, but on a service state as well. Intentions of business process experts are represented in terms of a set of pragmatic dependencies, which are driving the overall system engineering process. It is demonstrated how pragmatic aspects are mapped to conceptual representations, which define the semantics of business design. In contrast to the traditional system development methodologies, the main difference of the service-oriented approach is that it integrates the static and dynamic aspects into one type of diagram. Semantics of computation independent models are expressed by graphical specifications of interactions between service providers and service consumers. Semantic integrity control between static and dynamic dependencies of business processes is a one of the major benefits of service-oriented analysis and design process. It is driven by pragmatic descriptions, which are defined in terms of goals, problems and opportunities.

scholarly journals Process of analysis and design of income accounting information system (case study of PT. MARCI)

2021 ◽  
Vol 6 (1) ◽  
pp. 51
Author(s):  
Rizki Ahmad Fauzi ◽  
Darwin Marasi Purba
Keyword(s):  
Information System ◽  
System Design ◽  
System Analysis ◽  
System Development ◽  
Accounting Information ◽  
Process Efficiency ◽  
Design Stage ◽  
Accounting Information System ◽  
Analysis And Design ◽  
Income Accounting

Abstract: To increase the competitiveness of a company requires information, including accounting information. With a good accounting information system, it is hoped that the results of physical process efficiency, data updates and accuracy will be achieved. The system design methodology in making the system goes through the stages (1) System Survey (2) System Analysis (3) System Design (4) System Development (5) Testing (6) System Implementation (7) System maintenance. However, with limited time and funds, the researcher completed the research to the system design stage in the form of standard operating procedures (SOP). As for the conclusion, it was found that the work was still inconsistent (same work but implemented in different ways), recording errors, process delays and poor quality.The system design model that has been prepared by the researcher for the Income Accounting Information System of PT Marci consists of the following procedures: (1) order receipt (2) contract agreement (3) work process (4) billing (5) recording. Keywords: System design, accounting information system, PT MARCI 

scholarly journals A Process-Based Analysis Of Object-Oriented System Analysis And Design

2011 ◽  
Vol 15 (1) ◽  
Author(s):  
Benjamin Khoo
Keyword(s):  
System Analysis ◽  
System Development ◽  
Object Oriented ◽  
Development Project ◽  
Legacy Systems ◽  
System Analysis And Design ◽  
Analysis And Design ◽  
Factors Influencing ◽  
Efficiency And Effectiveness ◽  
Oriented System

System Analysis and Design (SAND), is critical for any system development project.  Most new systems are built using Object-Oriented System Analysis and Design (OOSAND).  This paper critically examined and analyzed the OOSAND methodology to discover the underlying principles and rationales based on the inherent processes.  There are a few past studies that had examined the factors influencing the processes but few had examined the processes themselves.  This paper focuses on the SAND processes and examines the pragmatic issues concerning them.  The significance of this research is that the knowledge gained in this exercise will provide systems analyst/programmers a better heuristics to migrate legacy systems to the new object-oriented system and enable higher analyst/programmer efficiency and effectiveness in conducting SAND.

Using Ontology and Rule-Based Reasoning for Conceptual Data Models Synonyms Detection

2019 ◽  
Vol 30 (1) ◽  
pp. 1-21
Author(s):  
Ljubica Kazi ◽  
Zoltan Kazi
Keyword(s):  
Data Model ◽  
System Development ◽  
Data Models ◽  
University Student ◽  
Specific Data ◽  
Entity Relationship Model ◽  
Relationship Model ◽  
Er Model ◽  
Entity Relationship ◽  
Conceptual Data

Conceptual data models can change during the information system development and teamwork phases, which require constantly monitoring with synonyms detection. This study elaborates on an approach for detecting synonyms in an entity-relationship model based on mapping with ontological elements. The use of a specific data model validator (DMV) tool enables formalization of the ontology and ER models, as well as their integration with the set of reasoning rules. The reasoning rules enable mapping between formalized elements of the ontology and ER model, and the extraction of synonyms. Formalized elements and reasoning rules are processed within Prolog for the extraction of synonyms. An empirical study conducted by using university student exams demonstrates usability of the proposed approach. The results show effectiveness in extraction of synonyms in all types of conceptual data model elements.

scholarly journals Customer Relationship Management Information System in Medika Lestari Hospitals

Tech-E ◽  
2020 ◽  
Vol 3 (2) ◽  
pp. 49
Author(s):  
Tugiman Tugiman ◽  
Amat Basri ◽  
Benny Daniawan
Keyword(s):  
Customer Relationship Management ◽  
System Analysis ◽  
Corporate Strategy ◽  
System Development ◽  
Relationship Management ◽  
Customer Relationship ◽  
Application Development ◽  
Analysis And Design ◽  
Iso 9126

Marketing strategies based on efforts to create relationships between companies and customers are better known as Customer Relationship Management (CRM). CRM is a corporate strategy used to pamper customers so they don't look away. This study wants to find out and improve relations between hospitals and patients. Besides that, by building this system, can it affect customer / patient satisfaction. The quality of information systems is measured using the ISO 9126 model by adapting four characteristics of software quality: Functionality, Reliability, Usability, and Efficiency. The system development method uses the Rapid Application Development (RAD) model. Researchers will conduct system analysis and design using the Unified Model Language (UML), then coding with the PHP programming language and MySQL database, as well as collecting data using a questionnaire, and testing the system using the Blackbox Testing model. Based on testing using ISO 9126 the results are functionality (83%), Reliability (86%), Usability (87%), and Efficiency (83%). Overall the results are 85% (very good).

scholarly journals Inventory Information System on Goods Stock in PT Berkatmas Mulia Guna

2021 ◽  
Vol 1 (1) ◽  
Author(s):  
Mochamad Yuse Waramitha
Keyword(s):  
Information System ◽  
Data Collection ◽  
System Analysis ◽  
System Development ◽  
Data Entry ◽  
Coding System ◽  
Inventory Data ◽  
Process Data ◽  
Analysis And Design ◽  
Analysis System

Stock Inventory Information System is a system used to enter inventory data for incoming and outgoing goods into the database, controlling inventory, and providing inventory information. So that there will be no errors in data input, data output, and report results based on the desired data. PT Berkatmas Mulia Guna is a company engaged in HVAC (Heating, Ventilation, and Air Conditioning) contractors. Includes new installation of HVAC machines and systems, maintenance and repair of HVAC systems. PT Berkatmas Mulia Guna also includes manufacturing HVAC machines such as AHU, FCU, Exhaust Fan, Supply Fan and Heating. A lot of data changes and a long process of stock data collection from suppliers and customers in the process of processing inventory data, will result in inaccurate data obtained. In inventory data collection, recording of incoming and outgoing goods still uses a manual process with excel which can result in duplicate data or duplicate data for processing inventory data. Based on this problem, the authors conducted a study entitled "Inventory Information System Stock Goods at PT. Berkatmas Mulia Guna ”which aims to make it easier to handle the stock inventory process, data entry and exit, delivery of goods, so that the inventory process of goods is faster and more precise. This application system development method uses the waterfall method which consists of six stages. The stages are System Analysis and Design, software requirements analysis, system design, coding, system testing and maintenance. In making this application using a desktop-based website programming language for the Windows operating system, and using the MySql database.

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