The Social Uncanniness of Robotic Companions

Author(s):  
Guy Hoffman

Social robots offer a promise of relatedness without the limitations of human ability and availability. However, the idea of robotic companionship can also cause unease, a phenomenon I coin the Social Uncanniness of robotic companions. This sense of unease could be attributed to the fact that social robots touch on deeply rooted psychological concerns, including our need to be unique individuals that cannot easily be replaced or replicated; our ambivalent relationship with natural decay, including our own; and a fear that by relating to robots we may lose our ability to relate appropriately to other humans.

Author(s):  
Alistair M. C. Isaac ◽  
Will Bridewell

It is easy to see that social robots will need the ability to detect and evaluate deceptive speech; otherwise they will be vulnerable to manipulation by malevolent humans. More surprisingly, we argue that effective social robots must also be able to produce deceptive speech. Many forms of technically deceptive speech perform a positive pro-social function, and the social integration of artificial agents will be possible only if they participate in this market of constructive deceit. We demonstrate that a crucial condition for detecting and producing deceptive speech is possession of a theory of mind. Furthermore, strategic reasoning about deception requires identifying a type of goal distinguished by its priority over the norms of conversation, which we call an ulterior motive. We argue that this goal is the appropriate target for ethical evaluation, not the veridicality of speech per se. Consequently, deception-capable robots are compatible with the most prominent programs to ensure that robots behave ethically.


Electronics ◽  
2021 ◽  
Vol 10 (10) ◽  
pp. 1211
Author(s):  
Matthijs H. J. Smakman ◽  
Koen Smit ◽  
Lotte Buser ◽  
Tom Monshouwer ◽  
Nigel van Putten ◽  
...  

Young pediatric patients who undergo venipuncture or capillary blood sampling often experience high levels of pain and anxiety. This often results in distressed young patients and their parents, increased treatment times, and a higher workload for healthcare professionals. Social robots are a new and promising tool to mitigate children’s pain and anxiety. This study aims to purposefully design and test a social robot for mitigating stress and anxiety during blood draw of children. We first programmed a social robot based on the requirements expressed by experienced healthcare professionals during focus group sessions. Next, we designed a randomized controlled experiment in which the social robot was applied as a distraction method to measure its capacity to mitigate pain and anxiety in children during blood draw in a children’s hospital setting. Children who interacted with the robot showed significantly lower levels of anxiety before actual blood collection, compared to children who received regular medical treatment. Children in the middle classes of primary school (aged 6–9) seemed especially sensitive to the robot’s ability to mitigate pain and anxiety before blood draw. Children’s parents overall expressed strong positive attitudes toward the use and effectiveness of the social robot for mitigating pain and anxiety. The results of this study demonstrate that social robots can be considered a new and effective tool for lowering children’s anxiety prior to the distressing medical procedure of blood collection.


Healthcare ◽  
2021 ◽  
Vol 9 (3) ◽  
pp. 244
Author(s):  
Daniele Giansanti

This commentary aims to address the field of social robots both in terms of the global situation and research perspectives. It has four polarities. First, it revisits the evolutions in robotics, which, starting from collaborative robotics, has led to the diffusion of social robots. Second, it illustrates the main fields in the employment of social robots in rehabilitation and assistance in the elderly and handicapped and in further emerging sectors. Third, it takes a look at the future directions of the research development both in terms of clinical and technological aspects. Fourth, it discusses the opportunities and limits, starting from the development and clinical use of social robots during the COVID-19 pandemic to the increase of ethical discussion on their use.


Healthcare ◽  
2021 ◽  
Vol 9 (11) ◽  
pp. 1454
Author(s):  
Rossella Simeoni ◽  
Federico Colonnelli ◽  
Veronica Eutizi ◽  
Matteo Marchetti ◽  
Elena Paolini ◽  
...  

Motivation: We are witnessing two phenomena. The first is that the physiotherapist is increasingly becoming a figure that must interact with Digital Health. On the other hand, social robots through research are improving more and more in the aspects of social interaction thanks also to artificial intelligence and becoming useful in rehabilitation processes. It begins to become strategic to investigate the intersections between these two phenomena. Objective: Therefore, we set ourselves the goal of investigating the consensus and opinion of physiotherapists around the introduction of social robots in clinical practice both in rehabilitation and assistance. Procedure: An electronic survey has been developed focused on social robot-based rehabilitation and assistance and has been submitted to subjects focused on physiotherapy sciences to investigate their opinion and their level of consent regarding the use of the social robot in rehabilitation and assistance. Two samples of subjects were recruited: the first group (156 participating subjects, 79 males, 77 females, mean age 24.3 years) was in the training phase, and the second (167 participating subjects, 86 males, 81 females, mean age 42.4 years) group was involved in the work processes. An electronic feedback form was also submitted to investigate the acceptance of the proposed methodology. Results: The survey showed a consistency of the results between the two samples from which interesting considerations emerge. Contrary to stereotypes that report how AI-based devices put jobs at risk, physiotherapists are not afraid of these devices. The subjects involved in the study believe the following: (a) social robots can be reliable co-workers but will remain a complementary device; (b) their role will be of the utmost importance as an operational manager in their use and in performance monitoring; (c) these devices will allow an increase in working capacity and facilitate integration. All those involved in the study believe that the proposed electronic survey has proved to be a useful and effective tool that can be useful as a periodic monitoring tool and useful for scientific societies. Conclusions: The evolution of social robots represents an unstoppable process as does the increase in the aging of the population. Stakeholders must not look with suspicion toward these devices, which can represent an important resource, but rather invest in monitoring and consensus training initiatives.


Author(s):  
Marco Carradore

AbstractRobots have been employed in the industrial sectors for over half a century; however, their appearance in the domestic sphere is a modern phenomenon, occurring in just the last decade. These so-called social robots are carrying out a variety of tasks traditionally carried out by humans, and in contexts in which they must interact with human beings. These kinds of social robots are now being used in the welfare services, providing assistive services and companionship for the infirm or elderly, and even children. Thus, the use of social robots in everyday life has triggered an animated debate about the acceptance of these devices by their end users. In this paper, multilevel analysis is applied using data from the Eurobarometer survey (sample size 27,901, covering 28 countries) to investigate how socio-demographic characteristics and country-level indicators of technological and economic development (the rate of high-technology manufactured exports, the cellular phone subscriptions rate and GDP) influence how robots are accepted in the realm of the social services. The results show that only individual (socio-demographic) and technology acceptance model (TAM) factors influence attitudes towards social robots. The effects of the contextual variables considered were not statistically strong enough to explain the attitudes towards social robots for social services.


Author(s):  
Shannon Vallor

The conversation about social robots and ethics has matured considerably over the years, moving beyond two inadequate poles: superficially utilitarian analyses of ethical ‘risks’ of social robots that fail to question the underlying sociotechnical systems and values driving robotics development, and speculative, empirically unfounded fears of robo-pocalypses that likewise leave those underlying systems and values unexamined and unchallenged. Today our perspective in the field is normatively richer and more empirically grounded. However, there is still work to be done. In the transition from risk-mitigation that accepts the social status quo, to deeper thinking about how to design different worlds in which we might flourish with social robots, we nevertheless have not reckoned with the moral and social debt already accumulated in existing robotics systems and our broader culture of sociotechnical innovation. We relish our creative and philosophical imaginings of a future in which we live well with robots, but without a serious reckoning with the past and present, and the legacies of harm and neglect that must be redressed and repaired in order for those futures to be possible and sustainable. This talk explores those legacies and their accumulated debts, and what it will take to liberate social robotics from them.


2019 ◽  
Vol 10 (1) ◽  
pp. 346-358 ◽  
Author(s):  
Laura Bishop ◽  
Anouk van Maris ◽  
Sanja Dogramadzi ◽  
Nancy Zook

AbstractResearch in social robotics is focused on the development of robots that can provide physical and cognitive support in a socially interactive way. Whilst some studies have previously investigated the importance of user characteristics (age, gender, education, robot familiarity, mood) in the acceptance of social robots as well as the influence a robot’s displayed emotion (positive, negative, neutral) has on the interaction, these two aspects are rarely combined. Therefore, this study attempts to highlight the need to consider the influence that both human and robot attributes can have on social robot acceptance. Eighty-six participants completed implicit and explicit measures of mood before viewing one of three video clips containing a positive, negative or neutral social robot (Pepper) followed by questionnaires on robot acceptance and perception. Gender and education were not associated with acceptance; however, several constructs of the acceptance questionnaire significantly correlated with age and mood. For example, those younger and those experiencing sadness or loneliness were more dependent on the opinions of others (as measured by the social influence construct of the acceptance questionnaire). This highlights the importance of mood in the introduction of social robots into vulnerable populations. Robot familiarity also correlated with robot acceptance with those more familiar finding the robot less useful and less enjoyable, this is important as robots become more prominent in society. Displayed robot emotion significantly influenced acceptance and perception with the positive robot appearing more childlike than the negative and neutral robot, and the neutral robot the least helpful. These findings emphasise the importance of both user and robot characteristics in the successful integration of social robots.


2016 ◽  
Vol 45 (2) ◽  
pp. 8-23
Author(s):  
Leena Dallasheh

Nazareth, the only Palestinian city to survive the 1948 war intact, became the social, economic, and political hub of Palestinian life in the postwar period. As such, it provides the ideal setting to study early Palestinian responses to the creation of Israel. This paper reexamines the ambivalent relationship between Nazareth's political leadership and the newly established State of Israel to argue that the Palestinian citizens of Israel were neither traitors and collaborators, on the one hand, nor passively quiescent, on the other. Rather, as a new national minority, Palestinians overcame myriad forms of control as they negotiated the structural obstacles placed before them by their new overlords. Local Communist politicians, in particular, took a leading role to advocate on behalf of Nazarenes beset by the day-to-day hardships of poverty, hunger, displacement, and unemployment. The Israeli authorities harped on the Communist threat in response, echoing the Cold War rhetoric of the time.


2006 ◽  
Vol 03 (03) ◽  
pp. 301-320 ◽  
Author(s):  
LOLA CAÑAMERO ◽  
ARNAUD J. BLANCHARD ◽  
JACQUELINE NADEL

If robots are to be truly integrated in humans' everyday environment, they cannot be simply (pre-)designed and directly taken "off the shelf" and embedded into a real-life setting. Also, technical excellence and human-like appearance and "superficial" traits of their behavior are not enough to make social robots trusted, believable, and accepted. Fuller and deeper integration into human environments would require that, like children, robots develop embedded in the social environment in which they will fulfill their roles. An important element to bootstrap and guide this integration is the establishment of affective bonds between the "infant" robot and the adults among whom it develops, from whom it learns, and who it will later have to look after. In this paper, we present a Perception–Action architecture and experiments to simulate imprinting — the establishment of strong attachment links with a "caregiver" — in a robot. Following recent theories, we do not consider imprinting as rigidly timed and irreversible, but as a more flexible phenomenon that allows for further adaptation as a result of reward-based learning through experience. After the initial imprinting, adaptation is achieved in the context of a history of "affective" interactions between the robot and a human, driven by "distress" and "comfort" responses in the robot.


Author(s):  
Aike C. Horstmann ◽  
Nicole C. Krämer

AbstractSince social robots are rapidly advancing and thus increasingly entering people’s everyday environments, interactions with robots also progress. For these interactions to be designed and executed successfully, this study considers insights of attribution theory to explore the circumstances under which people attribute responsibility for the robot’s actions to the robot. In an experimental online study with a 2 × 2 × 2 between-subjects design (N = 394), people read a vignette describing the social robot Pepper either as an assistant or a competitor and its feedback, which was either positive or negative during a subsequently executed quiz, to be generated autonomously by the robot or to be pre-programmed by programmers. Results showed that feedback believed to be autonomous leads to more attributed agency, responsibility, and competence to the robot than feedback believed to be pre-programmed. Moreover, the more agency is ascribed to the robot, the better the evaluation of its sociability and the interaction with it. However, only the valence of the feedback affects the evaluation of the robot’s sociability and the interaction with it directly, which points to the occurrence of a fundamental attribution error.


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