scholarly journals VR-Enabled Chatbot System Supporting Transformer Mass-Customization Services

2020 ◽  
Author(s):  
Finch C.-T. Wu ◽  
Oscar N.-J. Hong ◽  
Amy J.C. Trappey ◽  
Charles V. Trappey
Keyword(s):  
Virtual Reality ◽  
Natural Language ◽  
Customer Service ◽  
Language Processing ◽  
Mass Customization ◽  
Cost Estimation ◽  
Question Answering ◽  
Intelligent System ◽  
Language Communication ◽  
Customer Services

Chatbot is a conversational question answering (Q&A) system capable of natural language communication between a computer system and a person. The use of chatbots for 24-hour customer service provides quick responses that solve problems online. This approach is quickly becoming a convenient way for companies to enhance their customer services without location or knowledgeable staff limitations. This research proposes a system framework and develops a prototype virtual reality (VR) enabled transformer mass-customization consultation chatbot. The chatbot technique is a retrieval-based intelligent system. First, thousands of transformer specific frequently asked questions (FAQs) are collected as a Q&A dataset for technical supports retrieval. More than 1.2 million engineering Wikipedia pages and engineering technical papers are used to train a word embedding model used for natural language processing and question-answer retrieval. The chatbot is integrated into a virtual reality (VR) immersive user interface (UI) environment enabling users to make transformer design changes while querying the system about specifications and standards while interacting with 3D models from the company’s knowledge base archive. The system provides two unique UIs for personal computer (PC) and a helmet-based immersive interface. The system supports real-time consultation of mass-customized transformers and their bills of materials (BOM) for design review, analysis and cost estimation.

A survey of question answering in natural language processing

Poetics ◽  
1990 ◽  
Vol 19 (1-2) ◽  
pp. 99-120
Author(s):  
Stefan Wermter ◽  
Wendy G. Lehnert
Keyword(s):  
Natural Language Processing ◽  
Natural Language ◽  
Language Processing ◽  
Question Answering

scholarly journals Enhancing Natural Language Inference Using New and Expanded Training Data Sets and New Learning Models

2020 ◽  
Vol 34 (05) ◽  
pp. 8504-8511
Author(s):  
Arindam Mitra ◽  
Ishan Shrivastava ◽  
Chitta Baral
Keyword(s):  
Natural Language Processing ◽  
Natural Language ◽  
Language Processing ◽  
Question Answering ◽  
Training Data ◽  
Data Sets ◽  
Learning Models ◽  
New Learning ◽  
Word Attention ◽  
Attention Function

Natural Language Inference (NLI) plays an important role in many natural language processing tasks such as question answering. However, existing NLI modules that are trained on existing NLI datasets have several drawbacks. For example, they do not capture the notion of entity and role well and often end up making mistakes such as “Peter signed a deal” can be inferred from “John signed a deal”. As part of this work, we have developed two datasets that help mitigate such issues and make the systems better at understanding the notion of “entities” and “roles”. After training the existing models on the new dataset we observe that the existing models do not perform well on one of the new benchmark. We then propose a modification to the “word-to-word” attention function which has been uniformly reused across several popular NLI architectures. The resulting models perform as well as their unmodified counterparts on the existing benchmarks and perform significantly well on the new benchmarks that emphasize “roles” and “entities”.

scholarly journals Emerging trends: A gentle introduction to fine-tuning

2021 ◽  
Vol 27 (6) ◽  
pp. 763-778
Author(s):  
Kenneth Ward Church ◽  
Zeyu Chen ◽  
Yanjun Ma
Keyword(s):  
Natural Language ◽  
Language Processing ◽  
Question Answering ◽  
General Purpose ◽  
Fine Tuning ◽  
Language Engineering ◽  
Training Models ◽  
Emerging Trends ◽  
Foundation Model ◽  
Programming Skills

AbstractThe previous Emerging Trends article (Church et al., 2021. Natural Language Engineering27(5), 631–645.) introduced deep nets to poets. Poets is an imperfect metaphor, intended as a gesture toward inclusion. The future for deep nets will benefit by reaching out to a broad audience of potential users, including people with little or no programming skills, and little interest in training models. That paper focused on inference, the use of pre-trained models, as is, without fine-tuning. The goal of this paper is to make fine-tuning more accessible to a broader audience. Since fine-tuning is more challenging than inference, the examples in this paper will require modest programming skills, as well as access to a GPU. Fine-tuning starts with a general purpose base (foundation) model and uses a small training set of labeled data to produce a model for a specific downstream application. There are many examples of fine-tuning in natural language processing (question answering (SQuAD) and GLUE benchmark), as well as vision and speech.

BUILD KNOWLEDGE GRAPH FROM HETEROGENEOUS DOCUMENTS

2021 ◽  
Vol 47 (05) ◽  
Author(s):  
NGUYỄN CHÍ HIẾU
Keyword(s):  
Information Retrieval ◽  
Deep Learning ◽  
Natural Language Processing ◽  
Natural Language ◽  
Language Processing ◽  
Question Answering ◽  
Semantic Analysis ◽  
Knowledge Graph ◽  
Question Answering Systems ◽  
Knowledge Graphs

Knowledge Graphs are applied in many fields such as search engines, semantic analysis, and question answering in recent years. However, there are many obstacles for building knowledge graphs as methodologies, data and tools. This paper introduces a novel methodology to build knowledge graph from heterogeneous documents.  We use the methodologies of Natural Language Processing and deep learning to build this graph. The knowledge graph can use in Question answering systems and Information retrieval especially in Computing domain

LIS4: Lesk Inspired Sense Specific Semantic Similarity using WordNet

2021 ◽  
pp. 2150006
Author(s):  
Saravanakumar Kandasamy ◽  
Aswani Kumar Cherukuri
Keyword(s):  
Information Retrieval ◽  
Natural Language Processing ◽  
Natural Language ◽  
Semantic Similarity ◽  
Language Processing ◽  
Gold Standard ◽  
Question Answering ◽  
Knowledge Based ◽  
Benchmark Datasets ◽  
Processing Information

Semantic similarity quantification between concepts is one of the inevitable parts in domains like Natural Language Processing, Information Retrieval, Question Answering, etc. to understand the text and their relationships better. Last few decades, many measures have been proposed by incorporating various corpus-based and knowledge-based resources. WordNet and Wikipedia are two of the Knowledge-based resources. The contribution of WordNet in the above said domain is enormous due to its richness in defining a word and all of its relationship with others. In this paper, we proposed an approach to quantify the similarity between concepts that exploits the synsets and the gloss definitions of different concepts using WordNet. Our method considers the gloss definitions, contextual words that are helping in defining a word, synsets of contextual word and the confidence of occurrence of a word in other word’s definition for calculating the similarity. The evaluation based on different gold standard benchmark datasets shows the efficiency of our system in comparison with other existing taxonomical and definitional measures.

Question Answering and Generation

2012 ◽  
pp. 1-16 ◽  
Author(s):  
Arthur C. Graesser ◽  
Vasile Rus ◽  
Zhiqiang Cai ◽  
Xiangen Hu
Keyword(s):  
Natural Language ◽  
Language Processing ◽  
Information Needs ◽  
Question Answering ◽  
Learning Technologies ◽  
Question Asking ◽  
Tutoring Systems ◽  
Computer Based Training ◽  
Recent Developments ◽  
Text Meaning Representation

Automated Question Answering and Asking are two active areas of Natural Language Processing with the former dominating the past decade and the latter most likely to dominate the next one. Due to the vast amounts of information available electronically in the Internet era, automated Question Answering is needed to fulfill information needs in an efficient and effective manner. Automated Question Answering is the task of providing answers automatically to questions asked in natural language. Typically, the answers are retrieved from large collections of documents. While answering any question is difficult, successful automated solutions to answer some type of questions, so-called factoid questions, have been developed recently, culminating with the just announced Watson Question Answering system developed by I.B.M. to compete in Jeopardy-like games. The flip process, automated Question Asking or Generation, is about generating questions from some form of input such as a text, meaning representation, or database. Question Asking/Generation is an important component in the full gamut of learning technologies, from conventional computer-based training to tutoring systems. Advances in Question Asking/Generation are projected to revolutionize learning and dialogue systems. This chapter presents an overview of recent developments in Question Answering and Generation starting with the landscape of questions that people ask.

A Persian Medical Question Answering System

2020 ◽  
Vol 29 (06) ◽  
pp. 2050019
Author(s):  
Hadi Veisi ◽  
Hamed Fakour Shandi
Keyword(s):  
Natural Language ◽  
Language Processing ◽  
Question Answering ◽  
Document Retrieval ◽  
Main Concept ◽  
Question Answering System ◽  
Detection Algorithms ◽  
Persian Language ◽  
Part Of Speech ◽  
Answer Extraction

A question answering system is a type of information retrieval that takes a question from a user in natural language as the input and returns the best answer to it as the output. In this paper, a medical question answering system in the Persian language is designed and implemented. During this research, a dataset of diseases and drugs is collected and structured. The proposed system includes three main modules: question processing, document retrieval, and answer extraction. For the question processing module, a sequential architecture is designed which retrieves the main concept of a question by using different components. In these components, rule-based methods, natural language processing, and dictionary-based techniques are used. In the document retrieval module, the documents are indexed and searched using the Lucene library. The retrieved documents are ranked using similarity detection algorithms and the highest-ranked document is selected to be used by the answer extraction module. This module is responsible for extracting the most relevant section of the text in the retrieved document. During this research, different customized language processing tools such as part of speech tagger and lemmatizer are also developed for Persian. Evaluation results show that this system performs well for answering different questions about diseases and drugs. The accuracy of the system for 500 sample questions is 83.6%.

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