Factors Influencing the Improved Market Standing of Insurance Companies

2014 ◽  
Vol 9 (1) ◽  
pp. 57-69
Author(s):  
Andrzej Grzebieniak

The aim of this article is to identify factors influencing the improvement of the market standing of insurance companies. The following hypothesis was taken into consideration in this elaboration - the market standing of an insurance company is shaped not only by the quality and price of products, but also by the quality of consumer service as well as the company's good name. The identification of the factors was done on the basis of a self-based study in which survey research was used and the data collection instrument was a self-completed questionnaire. The survey was sent by post or via the Internet to all 63 insurance companies located and run in Poland between 2008-2010. 57 questionnaires were correctly completed and sent back. 

2021 ◽  
Vol 6 (1) ◽  
pp. 1
Author(s):  
Brian Hamisi Kitsao ◽  
Evans Nyamboga Mandere

Purpose: The purpose of this study was to analyze the influence of strategy evaluation techniques on the performance of insurance companies in Kenya. The study was guided by four research objectives namely; to analyze the influence of 360 degree evaluation technique influence the performance of insurance companies in Kenya, To analyze influence of Key Factor Rating influence the performance of insurance firms in Kenya; To analyze effect of Balanced Score Card on the performance of insurance companies in Kenya and to analyze the influence of  self-evaluation technique have a significant influence on performance of insurance companies in Kenya. Methodology: A mixed methodology was used as both quantitative and qualitative data was used. The researcher used descriptive design as most of the research questions sought to find out how and what exists regarding elements or conditions in a circumstance. A questionnaire was used as a data collection instrument. The main study population was limited to Kenya Orient Insurance Limited.. Descriptive statistics was used to describe the data using as frequency tables, measures of central tendency and percentages. A target population of 154 employees was therefore used. In order to find out answers to the research questions, a questionnaire was applied as the data collection instrument. Analysis was done by aid SPSS (version 22.0). Data analysis presentation was in form of tables. Findings: Correlation coefficient (r) was used in the study and the results showed that there was a positive correlation between the independent variables and performance of insurance company. The study also adopted regression analysis the results of analysis showed an adjusted R square of 0.684 hence proving that the four variables used in the study accounted to 68.4% of performance of insurance companies. The findings of this study provides a policy framework to be adopted by KOIL and other related organization on how to structure their strategy evaluation techniques to maximize their business potentials Insurance companies can adopt the findings in this study so as to make use of the strategy evaluation techniques that have a significant positive influence of the performance of insurance companies. Unique Contribution to Theory, Practice and Policy: The study recommends for consideration of strategy evaluation techniques that greatly impact the organizational performance, depending on the organizational internal and external circumstances as explained in contingency theory.


Author(s):  
Mykhailo Demydenko ◽  
Ihor Pistunov

The competitiveness of an insurance company depends on the competitiveness of the products and services it introduces in the market. The competitive advantages of the insurance company are expressed in the attractiveness and competitiveness of insurance policies. An economic and mathematical model of increasing the competitiveness of the insurance company is proposed, which allows to calculate the integrated indicator of competitiveness of the insurance policy based on a comprehensive system of indicators characterizing the reliability of the insurance company, quality of its services, competitiveness, social activity. To analyze the impact of these indicators on the competitiveness of the insurance policy and identify areas for improving the efficiency and competitiveness of the insurance company. The competitiveness of an insurance company depends on the competitiveness of the products and services it introduces in the market. The assessment of the quality of insurance company services is compliance with the needs, requirements, and insurance interests of customers. This assessment is performed each time an individual client chooses to cooperate with an insurance company that meets his insurance interests and wishes. Therefore, the overall competitiveness of the enterprise depends on the competitiveness of products and services offered on the market. The competitive advantages of the insurance company are expressed in the attractiveness and competitiveness of insurance policies. The insurance market in recent years has shown consistently high growth, which makes it attractive for doing business. In these conditions, the task of modeling the activities of the insurance company in a highly competitive market environment becomes relevant. A mathematical model of increasing the competitiveness of the insurance company is proposed, which allows to calculate the integrated indicator of competitiveness of the insurance policy based on a comprehensive system of indicators characterizing the reliability of the insurance company, quality of its services, competitiveness, social activity. With the proposed model, insurance companies can objectively assess their weaknesses and strengths to ensure continuous growth and decent competition in a competitive market environment. The model allows you to select performance indicators and perform modeling and determine the consequences of changes in this indicator, analyze the impact of these indicators on the competitiveness of insurance policies and identify areas for improving the efficiency and competitiveness of the insurance company. By conducting such experiments, insurance companies can make more informed choices and decisions, analyze areas of competitiveness, and more efficiently allocate resources.


2020 ◽  
Vol 11 (11) ◽  
pp. 1-13

This research article examines the significance of the influence of leadership managerial abilities on the quality of administrative services at the Alauddin State Islamic University in Makassar, while the objectives of this research article are: first, to analyze the reality of the managerial abilities of the postgraduate leadership of Alauddin State Islamic University Makassar; second, analyzing the reality of the administrative service quality of the Postgraduate Administration at the State Islamic University alauddin Makassar; third, to analyze the significance of the influence of the managerial ability of postgraduate leadership on the quality of administrative services at the Alauddin State Islamic University in Makassar. The type of research used is survey research through a quantitative approach with the data collection tool used is a questionnaire, while the analysis used is the product moment analysis and correlation analysis. The indications for the results of this study are that: first, the reality of the managerial ability of the postgraduate leadership of Alauddin State Islamic University Makassar is in the good category (71.4%); second, the reality of the quality of administrative services at the Postgraduate Program at Alauddin State Islamic University in Makassar is in the medium category (65.8%); third, the managerial ability of the postgraduate leadership of the Alauddin State Islamic University in Makassar has a significant effect (16.5%) on the quality of administrative services at the Postgraduate Program at the Alauddin State Islamic University in Makassar


2020 ◽  
Vol 4 (1) ◽  
pp. 147-161
Author(s):  
Riswani Riswani ◽  
Yunita Yunita ◽  
Henny Malini ◽  
Thirtawati Thirtawati

The current rubber price fluctuation with downward trend, makes rubber farmers in South Sumatra experience a dilemma to carry out replanting. The majority of rubber plants that are more than 25 years old must be replanted because productivity decreases, if not done, farmers can lose their livelihoods because rubber farming is the main livelihood. This condition is the background of this study which aims to describe the rubber farming that is now being carried out by farmers in conditions approaching replanting and relatively low prices that have an impact on the quality of the Bokar, as well as analyzing the feasibility of rubber commodities from technical, management, marketing and financial aspects. The survey research was conducted in Muara Enim Regency as one of the rubber center areas in South Sumatra, primary data collection was conducted by interviewing 50 respondents who were randomly selected. Data processing is done by qualitative analysis methods, and followed by a feasibility analysis using the eligibility criteria of B / C ratio, R / C ratio, NPV, IRR, Payback ratio and BEP calculation, followed by sensitivity analysis. The analysis shows that the rubber plantation and Bokar processing undertaken by farmers has not followed the recommended rubber farming and Bokar processing, and although the current price conditions are still relatively low, it is still feasible to be undertaken as evidenced by all the values of the business feasibility criteria being in the feasible criteria, so replanting is still recommended for rubber plants that are no longer productive


Author(s):  
Jernej Berzelak ◽  
Vasja Vehovar

Data collection based on standardized questionnaires represents one of the central tools in many research areas. Early surveys date back to the 18th century (de Leeuw, 2005), while a major breakthrough came in the 1930s with the application of probability samples. By using surveys, today governments monitor conditions in the country, social scientists obtain data on social phenomena and managers direct their business by studying the characteristics of their target customers. The importance of survey research stimulates ongoing efforts to achieve higher data quality and optimized costs. Early on researchers recognized the potential of technological advances for the achievement of these goals. In the early 1970s telephone surveys started replacing expensive face-to-face interviews. Computer technology developments soon enabled computer-assisted telephone interviewing (“CATI”). The 1980s brought new approaches based on personal computers. Interviewers started to use laptops and respondents sometimes completed questionnaires on their own computers. Another revolution occurred with the Internet in the subsequent decade. The pervasive availability of Internet access, and the growing number of Internetsupported devices, coupled with the advance of interactive Web technologies (like Ajax) are facilitating developments in contemporary survey research. Internet surveys show the potential to become the leading survey approach in the future. According to the Council of American Survey Research Organizations (“CASRO”), the Internet already represents the primary data collection mode for 39% of research companies in the USA (DeAngelis, 2006). The rate of adoption is slower in academic and official research but it is far from negligible. These technological innovations have, however, created several new methodological challenges.


Author(s):  
Y. Yanyshyn ◽  
H. Bryk ◽  
Y. Kashuba

The problems and prospects of insurance development in the internet are considered in the article. Considerable attention in the research is paid to the theoretical aspects of the essence of «internet insurance». The main stages of the insurance process through the internet and the key requirements that apply to the insurer and the insured when completing the insurance contract are described. It is determined that for the insurance company key advantages in the organization of virtual business are: lower costs associated with the organization of the company's website; lower transaction costs for customer service operations; expansion of geographical diversification of company insurance products; an opportunity to increase the sale of insurance products at the expense of open access to customers from around the world; customer service on a qualitatively new level – seven days a week, 365 days a year. The analysis of the insurance products market in the internet was conducted. The study found that insurance services offered through the internet in Ukraine include property, personal insurance and liability insurance. The most widespread in Ukraine are such insurance products as insurance for travelling abroad, medical insurance, CASCO, compulsory insurance of civil liability of owners of land vehicles, insurance of property of individuals, etc. The easiest procedure for purchasing a policy among all of these is auto insurance. The key attention is paid to ways of improving the mechanism of providing internet insurance. In the course of the study, specific directions for developing an e-commerce strategy for insurance companies based on SWOT-analysis were improved; developed an algorithm for strategic management of the insurance company and a conceptual model of interaction between the insurer and the insured in the framework of the process of strategic marketing planning in the market of internet services. An important role in the processes of management of the insurer was given to the complex of marketing communications, namely the elements of the marketing mix: «product», «price», «sales», «promotion». It is determined that for entering an insurance company into the market of internet services, the subject of planning is the outline of the main goals regarding sales and income received, as well as the definition of their potential consumers (market segment), the forming of their own image and reputation. Keywords: internet insurance, insurer, on-line insurance, virtual economy, internet services.


2019 ◽  
Vol 2 (2) ◽  
pp. 123
Author(s):  
Shan Shan Shan Shan ◽  
Marwoto Pataruka

Abstract: Kampung Godebag  is a village located in Desa Tanjungkerta, Kecamatan Pagerageung, Kabupaten Tasikmalaya, West Java - Indonesia. Godebag village is famous for its nickname as Kampung Islami, all starting from the building of a mosque that is Nurul Anshar Mosque which is the forerunner to the establishment of Pondok Pesantren Suryalaya. With the establishment of Pondok Pesantren Suryalaya make the environment around the boardingers undergo many changes, in terms of infrastructure, livelihood, habits, social and cultural community. Godebag village becomes thick with Islamic nuances and improvements in the quality of education because of the many built education fasilites by the pesantren, the livelihood of many people who turned into entrepreneurship because of the many opportunities for entrepreneurship to meet the needs of the students at boarding schools and students from out of town. By conducting field surveys to related locations and additional data collection from the internet it can be seen what changes and developments are taking place in Kampung Godebag, the results of the research indicate that many people change their homes as entrepreneurs, especially those on the main access road Kompleks Pendidikan Pondok Pesantren Suryalaya.Keyword: History, Settlement, Islamic Village.                                                                          Abstrak: Kampung Godebag adalah sebuah kampung yang berada di Desa Tanjungkerta, Kecamatan Pagerageung, Kabupaten Tasikmalaya, Jawa Barat – Indonesia. Kampung Godebag terkenal dengan julukannya sebagai Kampung Islami, semua berawal dari di bangunnya sebuah masjid yaitu Masjid Nurul Anshar yang merupakan cikal bakal terbentuknya Pondok Pesantren Suryalaya. Dengan berdirinya Pondok Pesantren Suryalaya membuat lingkungan di sekitar pesantren mengalami banyak perubahan, dari segi infrastruktur, mata pencaharian, kebiasan, sosial dan budaya masyarakat. Kampung Godebag menjadi kental dengan nuansa islami dan peningkatan dalam kualitas pendidikan karena banyaknya dibangun fasilitas pendidikan oleh pihak pesantren, mata pencaharian masyarakat banyak yang berubah menjadi berwirausaha karena banyaknya peluang berwirausaha untuk memenuhi kebutuhan para santri di pesantren dan pelajar dari luar kota. Dengan melakukan survey lapangan ke lokasi terkait dan pengumpulan data tambahan dari internet dapat diketahui perubahan dan perkembangan apa saja yang terjadi di Kampung Godebag, hasil dari penelitian menyebutkan bahwa banyak dari masyarakat yang merubah rumah tingggal mereka sebagai tempat berwirausaha terutama yang berada di pinggir jalan utama menuju Kompleks Pendidikan Pondok Pesantren Suryalaya.Kata Kunci: Sejarah , Permukiman, Kampung Islami.


This study aimed to characterize the profile of participant in the Technical Lectures of the Lectures Cycle GESPORTE. Thus, it is a descriptive research, which used a questionnaire as a data collection instrument, this questionnaire contained closed and open questions. Of the 967 participants in the technical lectures analyzed, 335 responded to the data collection instrument that contained questions about gender variables; age; study level; course; activity that exerts; personal monthly income; aspects of the event (access to the event venue; parking; auditorium; seating; restrooms; conducting the event (ceremonial); punctuality of the event; signage and information; importance of the event (theme); quality of the speakers). The results show that 60.6 are men; 85.7% are up to 24 years old; 64.6 has a monthly income of up to R $ 1,000.00 (one thousand reais); 90.4% are undergraduate students; and 88% are studying Physical Education. Therefore, the participants in the GESPORTE Lectures Cycle are men up to 24 years old, undergraduate students in Physical Education, with a monthly income of up to R $ 1,000.00 (one thousand reais).


2020 ◽  
Vol 6 (1) ◽  
pp. 66-76
Author(s):  
Wahyu Cahyadi ◽  
Murniati Mukhlisin ◽  
Sigid Eko Pramono

This study is objected to test the support of top management  that can enhance the quality of Accounting Information Systems (SIA) in Islamic insurance companies in Indonesia. This study uses qualitative methods with a positive paradigm. The data used are primary data with the help of questionnaires as research instruments. Data obtained from returning questionnaires filled out by respondents who are leaders, division heads, department heads or heads of accounting departments. The research population is a sharia insurance company consisting of 59 companies registered as members of the Indonesian Sharia Insurance Association (AASI) as of April 2019. From the population obtained 34 respondents who filled out the questionnaire. Data analysis was performed with descriptive static and PLS-structural equation modelling (PLS-SEM) using SmartPLS software. The results showed that top management's support had a significant effect on the quality of accounting information systems and support of top management has not been maximized.


Author(s):  
Dragan Mihić ◽  
Branko Latinović ◽  
Tomislav Vujinović

The growing demands in providing better services to customers, as well as reducing the cost of the insurance companies; while processing insurance quotes require the use of modern technologies such as the methodology of comparing prices and buying policies through the internet. There is a demand for providing a better customer’s quality of shopping, saving customers time and money and integrate all parameters in insurance companies that are important in calculating and creating insurance price. The current way of exchange - search as integration of data, such as an incident book, would be replaced by a modern automatic search of the database, and use processes that meet all insurance standards. The institutions such as insurance supervisor authorities, state tax office and other institutions will be able to access the data in real-time and receive relevant and accurate information about the insured, the vehicles and the policy.The research and developing model is based on study of regulation laid down by the Agency for supervision of insurance in Bosnia-Herzegovina and the collection of business data from insurance companies. Although tariffs and prices of vehicle insurance are unique for all insurance companies, there are differences in how the businesses are carried in insurance companies. [1]Based on these studies and research the new model is developed and proposed for further development and improvement, integration, processing and sale of insurance policies through the Internet.


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