scholarly journals The Public Service Ethics in Bali in The Bureaucratic Reform Era

2018 ◽  
Vol 2 (2) ◽  
pp. 1 ◽  
Author(s):  
Adi Sastra Wijaya
Keyword(s):  
Data Analysis ◽  
Public Service ◽  
Font Size ◽  
Public Servants ◽  
Reform Era ◽  
The Public ◽  
The Government ◽  
Service To Others ◽  
Bureaucratic Reform ◽  
Service Theory

<p><strong>Abstract</strong></p><p><span style="font-size: small;"> </span></p><p><em>This article describes the performance of the public servants, namely the bureaucracy in serving the public in Bali. The main problem proposed in this article is how the public servants in Bali in the bureaucratic reform era are and what ethic underlies the running of this service. The data were collected through the interviews, observation, and documentation. Data analysis was done by the public service theory. The results of the study present that the public services in Bali are strongly influenced by Hinduism culture especially the spirit of Sewaka Dharma manifested in the government bureaucrats. The concept of Sewaka Dharma is in line with the values echoed in the bureaucratic reform. It contains the values and concepts related to the service to others and the accountability to God.</em></p><p><span style="font-size: small;"> </span></p><p><em>Keywords: Ethic; Public Servants; Bureaucratic Reform; Bali</em></p><p><span style="font-size: small;"> </span></p>

scholarly journals The African National Congress Led Government's (In)ability to Counter Public Corruption: A Forensic Criminological Perspective

2012 ◽  
Vol 1 (2) ◽  
pp. 5
Author(s):  
Setlhomamaru Dintwe
Keyword(s):  
Public Awareness ◽  
Public Perceptions ◽  
African National Congress ◽  
Public Servants ◽  
The Public ◽  
Public Corruption ◽  
Criminological Perspective ◽  
National Congress ◽  
The Government ◽  
Bureaucratic Reform

Since the advent of democracy in 1994, there has been a myriad of incidents of corruption involving the public servants in South Africa. Equally so, the government led by the African National Congress have developed various mechanisms aimed at dealing with the problem of corruption. The incidents of corruption, characterized by colossal thefts,  embezzlements and rampant bribery are the basis of erudition around the ability of the African National Congress led government in dealing with corruption. Although this article acknowledges the presence of corruption during the apartheid era, its crux is mainly on whether the programmes employed by the African National Congress proved adequate in turning the tide against the scourge of corruption, which tends to erode the fabric upon which the South Africa’s economy is built. At the same breath, it is interesting to establish if the programmes employed by the ruling party encapsulate the internationally accepted elements reminiscent of an anti-corruption programmes worldwide. These elements <br />are  inter-alia, measurement of public perceptions, creation of public awareness, disincentivising corruption, visible sanctions, bureaucratic reform and most mportantly, the political will in dealing with corruption. Corruption is an indicator of a defective system of public accountability which involves subversion of public interest for  personal gains. An ability to deal with corruption manifests tself in two-fold paraphernalia. It encompasses understanding the causes of corruption on one hand and the calculated esponses in countering corruption on the other. It is against this background that his article endeavours to establish the advancement of the African National Congress in dealing with corruption in government.

scholarly journals IMPLEMENTASI GOOD GOVERNANCE SEBAGAI UPAYA PENCEGAHAN PENYAKIT BIROKRASI DALAM PELAYANAN PUBLIK (STUDI KASUS KASUS PELAYANAN ADMINISTRASI KEPENDUDUKAN DI KANTOR KECAMATAN MEDAN HELVETIA

2021 ◽  
Vol 29 (2) ◽  
pp. 24
Author(s):  
Pangeran Teguh Anugrah ◽  
Abdul Kadir ◽  
Pin Pin
Keyword(s):  
Human Resources ◽  
Public Service ◽  
Public Services ◽  
Good Governance ◽  
Secondary Data ◽  
Primary Data ◽  
Organizational Relationships ◽  
Public Servants ◽  
The Public ◽  
The Government

District is part of the government organization that is closest to dealing directly with the community and spearheading the success of regional development, especially in Medan, where the District will be seen directly in planning and controlling development and services, and a reflection of good governance in Medan. The objectives of this study are as follows: (i) to describe the Good Governance implementation in the District, especially in the District of Medan Helvetia, (ii) to analyze the factors that support and inhibit the implementation in the District, especially in the District of Medan Helvetia.The form of descriptive research using a qualitative approach, this research was conducted in the District of Medan Helvetia. The informants consisted of key informants, namely the Head of District and their apparatus as many as 4 people who were determined purposively and the Main informant namely the community who were taken accidentally as many as 20 people at the time of the study. Primary data comes from interviews and secondary data from literature studies and other written documents. After the data and information needed has been collected, the researcher then sifts through the data and information into the research indicators that have been determined. After the data and information are grouped, the researcher then presents the data and analyzes the data qualitatively.Research Results: The good governance implementation in Medan Helvetia District Office refers to the Decree of the District of Medan Helvetia number 138/19-17/SK-MH/IX/2015 on Standard Operating Procedures (SOP) in Medan Helvetia District Environment. In general, the implementation analysis as follows: (i) Standards and Policy Objectives: public servants have attempted to achieve the public service goals they have set, (ii) Resources: human resources and support resources or facilities, researchers see still shortcomings, (iii) Inter-Organizational Relations: inter-organizational relationships implemented in Medan Helvetia  District are good, (iv) Characteristics of the Implementing Agent: the characteristics of the existing implementing agent can already be applied by the implementor of public services in both the public service in Medan Helvetia district, (v) Social, Political, and Economic Conditions: on the variable social, economic and political conditions, the implementors of public services in providing public services do not discriminate between each other, (vi) Implementor Disposition: the attitude given by the implementor of public services is friendly and courteous when providing public services. Supporting factors are cooperation with stakeholders, commitment of the head district (Camat), and the economic potential of the region and opportunities of private CSR, while the Inhibitor Factors are Lack of community participation, lack of human resources apparatus, lack of funds and some damaged road and drainage infrastructure.

scholarly journals PENERAPAN GOOD GOVERNANCE DALAM PELAYANAN PUBLIK (Studi Tentang Kualitas Pelayanan Elekronik Kartu Tanda Penduduk Berbasis Good Governance Di Kecamatan Sukolilo Surabaya)

2018 ◽  
Vol 4 (1) ◽  
Author(s):  
Arif Cahyadi ◽  
Bagoes Soenarjanto
Keyword(s):  
Quality Of Service ◽  
Data Analysis ◽  
Public Service ◽  
Good Governance ◽  
The Public ◽  
The Government ◽  
Gathering Data

Implementation of good governance in public service. The principles of good governance is the government whether it is done in the government in the implementation of the public service. So this research aims to determine and analyze the value of the application of good governance and also knowing and analyzing yhe value of the quality of public service in the Sukolilo in Surabaya. The gathering data carried out by using interviews conducted with the head of the sie the government, as well as questionnaires in the spread of the Sukolilo in Surabaya with the amount of an informant for the 25 people who take care of the sevice E – ID cards, and also use techniques the observation of data – data obtained from the Sukolilo in Surabaya. The data analysis carried out in this study is the reduction of data to select the data according to the research, also the presentation of data with the present data that has been reduced and obtained from the Sukolilo, Surabaya, and also use techniques of pigeons gathered to conclude the data that has been reduced and is served. The results of this that the value of the implementation of the principle of good governance in the service of the E – ID cards in the Sukolilo of Surabaya was enough it’s fine with the value of approximately 21,6 and obtained also the results of this research that the value of the quality of service E – ID cards in the Sukolilo of Surabaya was enough it’s fine with the value of approximately 51. Keywords: good governance, the quality of public service. 

Politicised Public Service and Corruption in Lesotho

2020 ◽  
Vol 41 (1) ◽  
Author(s):  
Mamello Rakolobe
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Secondary Data ◽  
Public Servants ◽  
The Public ◽  
Administrative Reforms ◽  
High Magnitude ◽  
The Social ◽  
Parliamentary Committee ◽  
The Government

Countries across the world are faced with high levels of corruption. In an effort to combat the threat, governments have declared war on corruption and have consequently put in place some anti-corruption institutions. The causes of corruption are numerous and the consequences are devastating for the social, political and economic development of nations. The perpetrators of corruption are in most cases the public servants as they are charged with the day-to-day administration of the government. This means that the caliber of public servants; which is determined by their recruitment inter alia will influence their practices and conduct. Lesotho has adopted a Westminster model of public administration in which recruitment to the public service is supposed to be merit-based. However, the recruitment of top officers such as Principal Secretaries is politically motivated and this has consequently resulted into a highly politicised public service; literature points that there is a relationship between politicisation of the public service and corruption. In this paper, I scrutinize and explain the effect of a politicised public service on the high magnitude of corruption in Lesotho. This study is based on secondary data such as official government reports, newspapers and research reports. I argue that the highly politicised public service in Lesotho contributes to the corruptionscourge that is besieging the country. I therefore recommend administrative reforms in view of depoliticizing the public service by removing the authority to appoint, promote and dismiss high-ranking public officers from the Prime Minister to a special Parliamentary committee that is inclusive of members from the ruling and opposition parties.

The Accelerating Public Service Policy: A Study of the Preconditions of Integrated Administrative Service of Subdistrict (PATEN) in Indonesia

2020 ◽  
Vol 11 (2) ◽  
pp. 456
Author(s):  
Kusworo KUSWORO
Keyword(s):  
Public Service ◽  
Public Awareness ◽  
Sampling Technique ◽  
Job Descriptions ◽  
The Public ◽  
Technical Requirements ◽  
Administrative Service ◽  
The Government ◽  
Service Standards ◽  
Bureaucratic Reform

The purpose of this study is to determine and analyze the preconditions, as well as to provide an overview, of the acceleration of integrated administrative service of subdistrict in Karangpawitan Subdistrict, Garut District, West Java, Indonesia. This study is a descriptive study using qualitative approach. The data are collected using interview and document study. The respondents are determined using purposive sampling technique as informants and key persons. The data are then analyzed using qualitative data analysis through reduction, data presentation, and conclusion. The findings show that the preconditions of PATEN in Karangpawitan Subdistrict, Garut District, are not fully prepared. If observed from the substantive and technical requirements, the acceleration of PATEN is prepared, but from administrative requirements, it is unprepared because there is no Regulation of Regent, stipulating the service standards and job descriptions of the subdistrict personnel for the implementation of PATEN. The efforts to be carried out by the government of Karangpawitan Subdistrict in order to accelerate PATEN in Karangpawitan Subdistrict, Garut District are: (1) Implementing PATEN with full commitment in accordance with the authority delegated by the Regent to the Head of Subdistrict; (2) Developing and utilizing information technology with computerized system to facilitate access to public service; (3) Maximizing the performance of the Technical Team of PATEN in establishing cooperation and coordination with related Regional Working Unit (SKPD) to complete the implementation requirements of PATEN; (4) Providing information and socialization about PATEN to the public in order to increase public awareness to manage licensing and non-licensing services in Subdistrict; (5) Changing the mindset of subdistrict officials by promoting public demand for the quality of public services provided; (6) Applying reward and punishment to support bureaucratic reform in public service; (7) Capacity building of human resources (SDM) of subdistrict apparatus in conducting qualified public service.  

scholarly journals The Dilemma of Accountability and Good Governance for Improved Public Service Delivery in Nigeria

2012 ◽  
Vol 1 (3) ◽  
pp. 25 ◽  
Author(s):  
Kehinde David Adejuwon
Keyword(s):  
Public Sector ◽  
Service Delivery ◽  
Public Service ◽  
Good Governance ◽  
Secondary Data ◽  
Public Servants ◽  
The Public ◽  
The People ◽  
The Government ◽  
Effective Service

The public sector in Nigeria is irrefutably beset with gross  incompetence and ineffective management. Perplexing difficulties endure in the Nigerian public sector in spite of a number of reform programmes that have been designed to enhance efficient and effective service delivery for almost two decades. The fact that public service has failed dismally to achieve its laudable objectives is the reason for the vote of no confidence passed on its administrators by majority of the Nigerian populace. The article examines the dilemma of accountability and good governance in Nigeria and demonstrates that the critical point in achieving meaningful developments in the country intrinsically lay with improved service delivery in the public sector. The basic reason why the public service has become the scorn of the people is because for too long, both the government and public servants have paid lip service to the crucial issue of effective and efficient service delivery. The article argues that improved service delivery will improve both the performance and the image of public service and re-awaken the citizens’ interest and trust in them to do business with public servants. It suggests that  in order to bring sanity back to the Nigerian Public Service,  all unprofessional tendencies such as ethnicity bias and nepotism in appointments and promotions, lack of security of tenure of office, and appointment of non-career public servants into key positions in the public service must stop. Also,  effective service delivery must be tailored to the circumstances of Nigeria. The study made use of secondary data obtained from various sources. It therefore concludes that without a reawakening of the culture of accountability and transparency lost over the years, the trusting relationship needed to forge between the government and the governed for the actualization of good governance will not materialize.

scholarly journals PENGARUH BUDAYA KERJA PEGAWAI NEGERI SIPIL TERHADAP PELAYANAN PUBLIK DI DINAS CATATAN SIPIL DAN KEPENDUDUKAN KOTA PAYAKUMBUH

Humanus ◽  
2014 ◽  
Vol 13 (2) ◽  
pp. 180 ◽  
Author(s):  
Aldri Frinaldi
Keyword(s):  
Public Service ◽  
Civil Servants ◽  
Work Culture ◽  
Public Servants ◽  
The Public ◽  
Civil Registration ◽  
Whole Process ◽  
The Government ◽  
Positive Work Culture ◽  
The Many

The many negative assessments of the work culture of civil servants in public service is an issue that must be addressed by the government and local government. This research was conducted by formulating the problem of how culture influences the work of civil servants in the public service in the Payakumbuh Civil Registry Office in order to analyze the work culture of civil servants in an effort to improve the quality of human resources in public services. This study used a descriptive quantitative approach. The population is all employees in the Payakumbuh’s Department of Population and Civil Registration amounting 30 people based on the data in the month of December 2013. Due to the small number of population in this study, total sampling is applied. The data is collected by spreading questionnaires to all respondents and then returned after some time, whose whole process took place from October to December 2013. The questionnaire was scaled based on Likert scale that is made in a positive statement. The result of the study shows that in general the work culture of civil servants in the Payakumbuh’s Department of Population and Civil Registration are very good, although two indicators are still mediocre. The effort to improve these two indicators are suggested by training programs based on local wisdom and the involvement of stakeholders who are experts in the field by the Payakumbuh administration in building and cultivating a positive work culture based on local wisdom. Keywords: work culture, public servants, public service

scholarly journals Bureaucratic Reform by Building Trust in Citizens: Best Practices from Local Online Complaints

2021 ◽  
Vol 5 (2) ◽  
pp. 146
Author(s):  
Dwiyanto Indiahono
Keyword(s):  
Data Analysis ◽  
Public Trust ◽  
External Pressure ◽  
The Public ◽  
Performance Improvements ◽  
Building Trust ◽  
Interactive Data ◽  
The Government ◽  
Bureaucratic Performance ◽  
Bureaucratic Reform

The purpose of this study is to provide an overview of the success of the Banyumas Complaint Outlet (Lapak Aduan Banyumas/ LAB) in increasing public trust in the government. One of the goals of bureaucratic reform is to build citizens’ trust, but it is rarely discussed how the bureaucracy initiates bureaucratic reform by building trust in citizens. This research used qualitative research methods, data collection techniques used are interviews, observation, and documentation. The data analysis techniques used were interactive data analysis and content analysis. LAB offers a framework that gives trust to the public to complain, many complaints from the public will create external pressure from the bureaucracy to make improvements to bureaucratic performance. Performance improvements of the bureaucracy will increase public trust. The increase in public trust in the government is evidenced by the high interest of citizens to provide suggestions and input to the government regarding public services or facilities. A simple complaint system and quick response has proven to strengthen public trust. Bureaucratic reform can be started by earning citizens’ trust.

The evolution of Public Service Bargains of Australian senior public servants

2013 ◽  
Vol 79 (1) ◽  
pp. 111-129 ◽  
Author(s):  
John Halligan
Keyword(s):  
Public Service ◽  
Rate Of Change ◽  
The Political ◽  
Public Servants ◽  
Reform Era ◽  
The Public ◽  
Changing Roles ◽  
Role Responsibilities ◽  
The One ◽  
The Relationship

The agreements between the Australian senior public service and the political executive have undergone several shifts during the reform era of the last thirty years. These have involved fundamental redefinitions of the role, responsibilities, identity and autonomy of the senior public servant.There has been a succession of challenges to the relationship focusing on the role and status of the public service on the one hand and the behaviour and resources of the political executive on the other. Over time the trend has been towards strengthening the political executive, but punctuated by debates about issues that slowed the rate of change and contained political pressures on the public service. This process has produced clarifications of central aspects of the relationship and a clearer articulation of the range of roles provided by departmental secretaries. The article examines the evolution of public service bargains centred on the changing roles of the secretaries of departments of state, and analyses the implications of the changing relationship for the role and functioning of the public service in governance and public policy. Points for practitioners The article addresses how the roles of departmental secretaries in Australia have varied in significance during the reform era. A new arrangement has now emerged which clearly articulates the roles and codifies them. One of the roles, stewardship, recognizes that secretaries have a part to play independently of ministers.

scholarly journals MEMPERKUAT RESPONSIVITAS PENYELENGGARAAN PATEN DI KECAMATAN SAMARINDA ULU

2021 ◽  
Vol 8 (2) ◽  
pp. 69
Author(s):  
Tri Wahyuni
Keyword(s):  
Public Service ◽  
Satisfaction Survey ◽  
Research Approach ◽  
Community Satisfaction ◽  
Survey Analysis ◽  
The Public ◽  
Service Community ◽  
The Government ◽  
Bureaucratic Reform

Community satisfaction in the public service process conducted by the government is very important. The principle of community satisfaction in Samarinda Ulu District is represented by the implementation of the Community Satisfaction Survey (SKM) which is routinely carried out every year, using 9 (nine) elements. This study aims to analyze efforts to strengthen the responsiveness of the implementation of PATEN in Samarinda Ulu District. The survey guidelines apply to the Minister of Administrative Reform and Bureaucratic Reform Regulation No. 14 of 2017. This research is a descriptive study (description). The research approach is carried out using a qualitative approach. In general, the Community Satisfaction Survey (SKM) conducted by the District of Samarinda Ulu, has referred to the guidelines as stated in the Permanpan No. 14 of 2017. However, there are several things from the provisions as stated in Permenpan No. 14 of 2017 has not been followed up perfectly in its implementation, including related to an explanation of the implementation of activities, completeness of survey forms, survey analysis, inventory of service complaints, and follow-up planning.Keywords: public service, community satisfaction, survey 

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