Estimation of patient satisfaction over the Telemedicine service in the Urban community of Bangladesh

2018 ◽  
Vol 2 (3) ◽  
pp. 158-164
Author(s):  
Muhammad Tareque Hasan
Keyword(s):  
Patient Satisfaction ◽  
Urban Community ◽  
Telemedicine Service

scholarly journals Patterns of Use and Correlates of Patient Satisfaction with a Large Nationwide Direct to Consumer Telemedicine Service

2018 ◽  
Vol 33 (10) ◽  
pp. 1768-1773 ◽  
Author(s):  
Kathryn A. Martinez ◽  
Mark Rood ◽  
Nikhyl Jhangiani ◽  
Lei Kou ◽  
Susannah Rose ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Telemedicine Service ◽  
Direct To Consumer ◽  
Patterns Of Use

Telemedicine utilisation in a paediatric sports medicine practice: decreased cost and wait times with increased satisfaction

2018 ◽  
Vol 3 (2) ◽  
pp. 94-97 ◽  
Author(s):  
Alfred Atanda ◽  
Miguel Pelton ◽  
Peter D Fabricant ◽  
Ashley Tucker ◽  
Suken A Shah ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Sports Medicine ◽  
Cost Savings ◽  
Satisfaction Survey ◽  
Wait Times ◽  
Time Cost ◽  
Level Of Evidence ◽  
Telemedicine Service ◽  
Orthopaedic Clinic ◽  
Paediatric Orthopaedic

ObjectivesTelemedicine is the use of telecommunication to provide healthcare remotely. We sought to quantify time/cost savings and satisfaction between a cohort of telemedicine and inperson visits in a tertiary paediatric orthopaedic clinic.MethodsTime for clinical visits and wait times were compared between telemedicine and inperson visits. Costs to patients and department were also calculated for both visit types. Parents completed a five-item satisfaction survey regarding their telemedicine experience.ResultsVisit times (15 vs 68 min, P<0.001) and wait times (2 vs 33 min, P<0.001) were shorter for telemedicine visits. Families saved 85 miles of driving and $50 in costs per telemedicine visit. Labour cost saved for a telemedicine visit was $24/patient. More than 90% of patients were satisfied with the telemedicine service.ConclusionTelemedicine can be used in a sports medicine setting to provide care that reduces costs while maintaining high levels of patient satisfaction.Level of evidenceLevel III.

Patient satisfaction with teledermatology services

2003 ◽  
Vol 9 (1) ◽  
pp. 42-45 ◽  
Author(s):  
Lanis L Hicks ◽  
Keith E Boles ◽  
Stanton Hudson ◽  
Barry Kling ◽  
Joe Tracy ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Likert Scale ◽  
Telemedicine Service ◽  
Level Of Satisfaction ◽  
High Level

We collected data on patient satisfaction with the use of teledermatology services. During a 27-month study, a single dermatologist saw a total of 321 patients via telemedicine. The patients completed 483 surveys, although not all questions were answered on all surveys. There was a high level of satisfaction among patients using teledermatology: 88% of 258 respondents said that they were satisfied with their telemedicine session. In terms of the eight questions on the questionnaire, 84% of the responses were in the top two positive categories on a seven-point Likert scale. In addition, access to dermatology appeared to increase with the availability of the telemedicine service.

Implementation of a Teleophthalmology Screening Network Using a Novel Handheld Fundus Camera on a Remote Island: Physician and Patient Perceptions from Real World Experience (Preprint)

2020 ◽  
Author(s):  
Tsai-Chu Yeh ◽  
Kang-Jung Lo ◽  
De-Kuang Hwang ◽  
Tai-Chi Lin ◽  
Yu-Bai Chou
Keyword(s):  
Patient Satisfaction ◽  
Image Quality ◽  
Real World ◽  
Telemedicine Service ◽  
Fundus Camera ◽  
Diagnostic Certainty ◽  
Remote Island ◽  
Medically Underserved Population ◽  
Clinically Significant ◽  
Quality Diagnosis

BACKGROUND While teleophthalmology is gaining traction in recent years, it is taking center stage in the COVID-19 pandemics. However, most hospitals are yet ready due to a severe lack of real-world experience. Furthermore, there are limited number of studies evaluating the telemedicine application on remote islands. OBJECTIVE To evaluate the real-world clinical and referral accuracy, image quality, physician perceived diagnostic certainty, and patient satisfaction of a telemedicine eye screening using a novel handheld fundus camera in a rural and medically underserved population. METHODS This prospective study enrolled 176 eyes from a remote island. All participants underwent a comprehensive ophthalmic examination. Nonmydriatic retinal images obtained using a handheld fundus camera were reviewed by two retinal specialists to determine the image quality, diagnosis, and need for referrals. The agreement of diagnosis between image-based assessments was compared to that of binocular indirect ophthalmoscopic assessment. RESULTS Image quality of fundus photograph was considered ideal or acceptable in 97.7% and 95.5% eyes. There was considerable agreement in diagnosis between the indirect ophthalmoscopic assessment and image-based assessment by two reviewers (Cohen’s kappa=0.80 and 0.78, respectively). Likewise, substantial agreement in referrals was achieved. The sensitivity for referable retinopathy from the two reviewers was 78% [95% CI, 57%-91%] and 78% [95% CI, 57%-91%], whereas specificity was 99% [95% CI, 95%-99%] and 98% [95% CI, 93%-99%], respectively. For physician perceived certainty in diagnosis, 93.8% and 90.3% were considered either certain or reliable. Overall, 97.4% of participants were satisfied with their experience and greatly valued the telemedicine service. CONCLUSIONS The novel fundus camera-based telemedicine screening demonstrated high accuracy in detecting clinically significant retinopathy in real-world settings. It achieved high patient satisfaction and physician perceived certainty in diagnosis with reliable image quality, which may be scaled internationally to overcome the geographical barriers under global pandemic. CLINICALTRIAL N/A

Improving Communication Skills in Health Care

2013 ◽  
Vol 20 (3) ◽  
pp. 109-117
Author(s):  
Lynda Katz Wilner ◽  
Marjorie Feinstein-Whittaker
Keyword(s):  
Health Care ◽  
Patient Satisfaction ◽  
Communication Skills ◽  
Health Care Professionals ◽  
Skills Training ◽  
International Medical Graduate ◽  
Medical Graduate ◽  
Health Care Environment ◽  
Medical Interpreters ◽  
Accent Modification

Hospital reimbursements are linked to patient satisfaction surveys, which are directly related to interpersonal communication between provider and patient. In today’s health care environment, interactions are challenged by diversity — Limited English proficient (LEP) patients, medical interpreters, International Medical Graduate (IMG) physicians, nurses, and support staff. Accent modification training for health care professionals can improve patient satisfaction and reduce adverse events. Surveys were conducted with medical interpreters and trainers of medical interpreting programs to determine the existence and support for communication skills training, particularly accent modification, for interpreters and non-native English speaking medical professionals. Results of preliminary surveys suggest the need for these comprehensive services. 60.8% believed a heavy accent, poor diction, or a different dialect contributed to medical errors or miscommunication by a moderate to significant degree. Communication programs should also include cultural competency training to optimize patient care outcomes. Examples of strategies for training are included.

Teletinnitus Program at the VA Gulf Coast Veterans Health Care System

2014 ◽  
Vol 4 (1) ◽  
pp. 23-29
Author(s):  
Constance Hilory Tomberlin
Keyword(s):  
Health Care ◽  
Patient Satisfaction ◽  
Patient Care ◽  
Health Care System ◽  
Gulf Coast ◽  
New Technology ◽  
Cost Effective ◽  
Veterans Health ◽  
Potential Benefits ◽  
Care System

There are a multitude of reasons that a teletinnitus program can be beneficial, not only to the patients, but also within the hospital and audiology department. The ability to use technology for the purpose of tinnitus management allows for improved appointment access for all patients, especially those who live at a distance, has been shown to be more cost effective when the patients travel is otherwise monetarily compensated, and allows for multiple patient's to be seen in the same time slots, allowing for greater access to the clinic for the patients wishing to be seen in-house. There is also the patient's excitement in being part of a new technology-based program. The Gulf Coast Veterans Health Care System (GCVHCS) saw the potential benefits of incorporating a teletinnitus program and began implementation in 2013. There were a few hurdles to work through during the beginning organizational process and the initial execution of the program. Since the establishment of the Teletinnitus program, the GCVHCS has seen an enhancement in patient care, reduction in travel compensation, improvement in clinic utilization, clinic availability, the genuine excitement of the use of a new healthcare media amongst staff and patients, and overall patient satisfaction.

1340: Patient Satisfaction Following Dual Implantation of Inflatable Penile and Artificial Urinary Sphincter Prostheses via Transverse Scrotal Approach

2007 ◽  
Vol 177 (4S) ◽  
pp. 442-442
Author(s):  
William S. Kizer ◽  
John A. Mancini ◽  
LeRoy A. Jones ◽  
Rafael V. Mora ◽  
Allen F. Morey
Keyword(s):  
Patient Satisfaction ◽  
Artificial Urinary Sphincter ◽  
Urinary Sphincter
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