scholarly journals ICT-Platform to Transform Car Dealerships to Regional Providers of Sustainable Mobility Services

10.28945/3652 ◽  
2017 ◽  
Vol 12 ◽  
pp. 037-051
Author(s):  
Benjamin Wagner vom Berg ◽  
Jorge Marx Gómez ◽  
Alexander Sandau

Aim/Purpose: The topic of this study is the ICT-enabled transformation of car dealerships to regional providers of sustainable mobility (e.g., car sharing). Background: Car dealerships offer specific conditions that enable a sustainable mobility offer, based on individual motorized transport like car sharing. This is especially useful in small towns or rural areas where people’s mobility is strongly dominated by private cars, and public transport coverage is limited. However, these new mobility services are combined services with the need of a deep integration of information systems, and these services are not yet related to car dealerships and customer acquisition has to be supported. Methodology: An empirical study with an inductive approach was chosen. The study consists of interviews with three focus groups of different stakeholders of car dealerships. Within the frame of the research project, “ReCaB – Regional Car-Balancing” a qualitative research approach was chosen. Within a design science approach the existing SusCRM architecture was adapted based on the elaborated requirements. Contribution: A software architecture is proposed, where Customer Relationship Management (CRM) components to market new sustainable mobility offers are vital parts and existing information systems of car dealerships are integrated. Findings: The basic feasibility of the establishment and customer acceptance has been demonstrated, at least in the area of car sharing within ReCaB. The execution in the car sharing field has already started and a number of car dealerships are already bringing their own offers to market. Major findings for the SusCRM architecture have been elaborated in a design science approach in the national German research project “Showcase for electro mobility”. Recommendations for Practitioners: There is still no fully functional prototype developed for this specific use case and evaluated in the car dealership environment. An implementation only, based on own efforts, is difficult for car dealerships because of the dealership’s lack of know-how as well as tight IT budgets. However, this approach appears particularly successful in rural areas where public transport services are heavily declining. For full implementation, the presented ICT support is imperative. Recommendation for Researchers: The research on the retailer level, especially in combination with a digital trans-formation by the use of ICT systems, is still fragmentary. Research in this area that both addresses sustainability goals on a general level and supports economical goals on the company level of automotive retailers would be useful. Impact on Society: Creation of sustainable offers as a substitute or supplement for mobility based on their own car is a promising way to reduce negative effects of mobility. Enhancement of the mobility of the people in rural areas is leading to a more active lifestyle by reaching the leisure facilities, workplaces and educational institutions in a sustainable manner. Future Research: In terms of the fast changing mobility landscape, especially on a technical level with the development of autonomous vehicles and digitalization of entire businesses new solutions are becoming accessible, that have to be integrated in further research.

2021 ◽  
Vol 10 (5) ◽  
pp. 321
Author(s):  
Alessandro Emilio Capodici ◽  
Gabriele D’Orso ◽  
Marco Migliore

Background: In a world where every municipality is pursuing the goals of more sustainable mobility, bicycles play a fundamental role in getting rid of private cars and travelling by an eco-friendly mode of transport. Additionally, private and shared bikes can be used as a feeder transit system, solving the problem of the first- and last-mile trips. Thanks to GIS (Geographic Information System) software, it is possible to evaluate the effectiveness of such a sustainable means of transport in future users’ modal choice. Methods: Running an accessibility analysis of cycling and rail transport services, the potential mobility demand attracted by these services and the possible multimodality between bicycle and rail transport systems can be assessed. Moreover, thanks to a modal choice model calibrated for high school students, it could be verified if students will be really motivated to adopt this solution for their home-to-school trips. Results: The GIS-based analysis showed that almost half of the active population in the study area might potentially abandon the use of their private car in favour of a bike and its combination with public transport systems; furthermore, the percentage of the students of one high school of Palermo, the Einstein High School, sharply increases from 1.5% up to 10.1%, thanks also to the combination with the rail transport service. Conclusions: The GIS-based methodology shows that multimodal transport can be an effective way to pursue a more sustainable mobility in cities and efficiently connect suburbs with low-frequent public transport services to the main public transport nodes.


2018 ◽  
Vol 196 ◽  
pp. 04020
Author(s):  
Dana Sitányiová ◽  
Soňa Masarovičová ◽  
Daniele Berselli ◽  
Antonio Nicolini

Transport capacity is very important indicator of country’s economic power reflecting its economic development. All means of transport must be efficient and able to transport goods and people as cheaply and quickly as possible. This requires constant upgrading of transport networks often with limited budget. This is a problem especially in rural areas, where population density is very low and there are difficulties in providing transport links between cities and rural communities. It is very expensive to upgrade transport network and also to ensure public transport services there. Individual car transport can diminish the problem, but some groups (the young, old or poor) will always require public transport service, moreover increasing car traffic put pressure especially on existing road transport. Public transport linking isolated rural regions to transport hubs towards the European and national transport networks play a crucial role in that regard. Paper presents some outputs of RUMOBIL project focusing on pilot actions testing a number of innovative applications during a period 2017-2018 how sparsely populated peripheral areas can be better linked to a primary, secondary or tertiary transport node by public transport.


2021 ◽  
Vol 21 (2) ◽  
pp. 123-132
Author(s):  
Adinda Sekar Tanjung ◽  
Puspita Dirgahayani

Abstract   The demand for rural public transportation is dominated by people who cannot access private vehicles. In terms of the number of operating routes and the performance of their services, currently rural public transport services tend to decline. The mobility of rural communities to reach social facilities can be hampered if there is no public transportation service, which in turn will reduce the quality of human resources in rural areas. This study focuses on the movement characteristics of rural public transport passengers in Kuningan Regency. Several rural transportation routes were taken as samples, namely route 030 Cilimus-Linggarjati, route 061 Cilimus-Mandirancan, and route 037 Lengkong-Rancakeusik. This study shows that the characteristics of the movement of rural public transport passengers are an integral part in an effort to maintain rural public transport services. These characteristics of passenger movement can be used to improve the performance of public transportation, become input for public transport operators, and become material for local governments to make policies   Keywords: rural public transportation; public transport routes; public transport services; public transport performance.     Abstrak   Permintaan angkutan umum perdesaan didominasi oleh masyarakat yang tidak dapat mengakses kendaraan pribadi. Dari sisi jumlah trayek yang beroperasi dan kinerja layanannya, saat ini layanan angkutan umum perdesaan cenderung semakin menurun. Mobilitas masyarakat perdesaan untuk menjangkau fasilitas sosial dapat terhambat jika tidak ada layanan angkutan umum, yang pada akhirnya akan menurunkan kualitas sumber daya manusia di kawasan perdesaan. Studi ini berfokus pada karakteristik pergerakan penumpang angkutan umum perdesaan di Kabupaten Kuningan. Beberapa trayek angkutan perdesaan diambil sebagai sampel, yaitu trayek 030 Cilimus-Linggarjati, trayek 061 Cilimus-Mandirancan, dan trayek 037 Lengkong-Rancakeusik. Penelitian ini  menunjukkan bahwa karakteristik pergerakan penumpang angkutan umum perdesaan merupakan bagian yang tidak terpisahkan dalam upaya mempertahankan layanan angkutan umum perdesaan. Karakteristik pergerakan penumpang ini dapat digunakan untuk meningkatkan kinerja angkutan umum, menjadi masukan bagi operator angkutan umum, serta menjadi bahan pemerintah daerah untuk membuat kebijakan.   Kata-kata kunci: angkutan umum perdesaan; trayek angkutan umum; layanan angkutan umum; kinerja angkutan umum.


2019 ◽  
Vol 11 (20) ◽  
pp. 5829 ◽  
Author(s):  
Rubén Cordera ◽  
Soledad Nogués ◽  
Esther González-González ◽  
Luigi dell’Olio

Knowing public transport service’s user satisfaction is essential to maintaining and increasing its quality and demand. Several studies have analysed the factors influencing users’ satisfaction, considering their perceptions of specific attributes of the service. However, other aspects, such as the spatial distribution of users, i.e., their origin neighbourhoods, could significantly affect their satisfaction with the service, showing social inequity patterns. This paper proposes a new methodology to evaluate whether these spatial differences in satisfaction exist. Using the city of Santander (Spain) as an example, ordered probit models have been estimated, linking the bus users’ overall satisfaction with variables that include their perceptions of the service and socio-demographic characteristics, and with dummy variables which classify each trip according to its neighbourhood origin. Our results confirm the existence of variations in satisfaction depending on the area of the city under study. In addition, user characterization variables, such as age, which were not significant when considering the city as a whole, proved to be influential in some areas. The estimated model, considering spatial differences, had a higher goodness of fit than that of models not taking zoning into account, and reproduced the overall satisfaction pattern presented in the study area with less error. The consideration of spatial differences in the modelling process enabled the detection of priority areas in which to implement measures to improve service quality and equity, thus increasing the use of public transport and supporting the promotion of a more sustainable mobility.


2019 ◽  
Vol 8 (2) ◽  
pp. 58 ◽  
Author(s):  
Jessica Berg ◽  
Jonas Ihlström

A lack of transport opportunities has been shown to be a barrier for accessibility and social inclusion in contemporary society. In rural and sparsely populated areas, access to public transport is often poor compared to urban areas, leading to fewer possibilities to participate in normal relationships and activities among rural dwellers. Based on qualitative interviews with rural dwellers in Sweden, the aim of this study was to explore how access to transport can meet the needs of mobility and activity participation in everyday life and how different modes of transport are being used. The study has been permeated by the time-geographical perspective, which considers people’s use of time and space and the restrictions they face in order to carry out activities, including travel. The results show that travel by private car plays a central role in realizing everyday activities for rural dwellers, as well as a perception of the car as being the norm in contemporary society. Frequent car use is the consequence of a combination of time-space restrictions, habit, and a lack of services, activities, and public transport in rural areas. Poor public transport services limit children’s and adolescents’ independent mobility in particular. Further, the physical environment influences the ability to use public transport, for example if roads and bus stops are seen as unsafe. Based on the results of the study, several measures and improvements are proposed that could increase mobility and accessibility in rural areas and reduce car dependency.


2019 ◽  
Vol 83 ◽  
pp. 163-178
Author(s):  
Krzysztof Grzelec ◽  
Romanika Okraszewska

Transport behaviors and preferences have an impact on modal split, which is why they should form the basis for shaping the public transport offer. Achieving the goals of sustainable mobility requires taking into account differences in transport behavior and preferences characterizing residents from different areas of the agglomeration. Analyzing differences in behaviors and preferences, the possibilities and limitations resulting from the mass character of public transport services and the fact that the main determinant of the offer is the space determined by displacements in the source-target relation should be taken into account. This article identifies differences in transport behavior and preferences of residents based on the center and suburbs of the Gdańsk agglomeration. At the same time, a preliminary attempt was made to explain the causes of specific differences in residents’ behavior and transport preferences, taking into account the limited volume ofpublication. The share of public transport in the implementation of travel decreases with the distance of the area of   residence from the center of the agglomeration. The increase in the share of rail transport in travel affects the increase in the importance of waiting time and the lack of change as a decisive factor in the selection of cars in trips. Transport preferences are strongly diversified in individual areas. Differences are noticeable even in the center areas constituting separate administrative units.


2020 ◽  
pp. 154-184
Author(s):  
Paweł Gałka ◽  
Krzysztof Grzelec ◽  
Katarzyna Hebel ◽  
Eamonn Judge ◽  
Olgierd Wyszomirski

The assumptions and goals of sustainable urban mob ility are defined in global and national documents, for example, the United Nations 2030 Agenda and in the Transport Policy of the State of Poland for 2006–2025. Achieving these goals is a long process. Tools and actions have been identified that play a fundamental role in achieving sustainable mobility, and various methods of measuring the effectiveness of these activities have been presented and compared. The article presents the following research hypotheses: achieving the goals of sustainable mobility through the development of the public transport offer requires the use of modern management methods, it is necessary to identify the main attributes of public transport that determine the use of this type of transport and to finance those elements of the transport offer that correspond to these attributes. The aim of the article is to assess the role of public transport as an element of sustainable mobility and to explain the reasons for unsatisfactory policy effects in Poland. Analysing the effectiveness of actions and tools used in Polish cities in achieving the goals of sustainable mobility, the processes of management in public transport and shaping the attributes of transport services and technical solutions were selected for the analysis. The analysis was carried out on the example of selected Polish cities. On the basis of the conducted research, the authors formulated conclusions: the idea of sustainable mobility development is an element of the transport policy of modern European cities, achieving sustainable development requires changes in the structure of urban transport, effective implementation of a sustainable mobility policy leads to changes in transport behaviour, the condition for increasing the share of public transport is to increase the attractiveness of its services. Detailed conclusions were defined in relation to selected Polish cities, in particular Gdańsk and Gdynia. The use of public transport by people who can travel by car can be increase by affecting the freedom to use passenger cars in cities through traffic and parking restrictions. The most effective tool that limits the use of private cars turns out to be parking fees in the city. Conclusions from the conducted research allowed us to confirm the research hypotheses of the article.


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