scholarly journals Business Intelligence Systems in the Holistic Infrastructure Development Supporting Decision Making in Organisations

10.28945/3011 ◽  
2006 ◽  
Author(s):  
Celina Olszak ◽  
Ewa Ziemba
Keyword(s):  
Decision Making ◽  
Customer Service ◽  
Business Intelligence ◽  
Information Technologies ◽  
Information Sources ◽  
Business Practice ◽  
Decision Making Process ◽  
Infrastructure Development ◽  
Business Intelligence Systems

The paper aims at analysing Business Intelligence Systems (BI) in the context of opportunities for improving decision-making in a contemporary organisation. The authors - taking specifics of a decision-making process together with heterogeneity and dispersion of information sources into consideration - present Business Intelligence Systems as some holistic infrastructure of decisionmaking. It has been shown that the BI concept may contribute towards improving quality of decision-making in any organisation, better customer service and some increase in customers’ loyalty. The paper is focused on three fundamental components of the BI systems, i.e. key information technologies (including ETL tools and data warehouses), potential of key information technologies (OLAP techniques and data mining) and BI applications that support making different decisions in an organisation. A major part of the paper is devoted to discussing basic business analyses that are not only offered by the BI systems but also applied frequently in business practice.

Implementation System of Business Intelligence System In The Company

2017 ◽  
Vol 1 (2) ◽  
Author(s):  
Abdul Hamid Arribathi ◽  
Maimunah Maimunah ◽  
Devi Nurfitriani
Keyword(s):  
Decision Making ◽  
Business Intelligence ◽  
Research Library ◽  
Decision Making Process ◽  
Intelligence System ◽  
Business Intelligence Systems

This study aims to determine the stages that must be implemented in building a Business Intelligence System structured and appropriate in building Business Intelligence Systems in an organization, and understand the important aspects that must be considered for investment development Business Intelligence System is increasing. Business must be based on the conditions and needs of the organization in achieving the desired goals. If these conditions occur, then the decision-making process will be better and more accurate. The purpose of this study is to determine the important aspects that must be understood and prepared in using the Business Intelligence System in an organization. The method used is the explanation as well as the research library of several books, articles and other literature.

Risks Evaluation and IT Audit Aspects of Business Intelligence Solutions

2010 ◽  
pp. 17-40
Author(s):  
Andrea Ko
Keyword(s):  
Decision Making ◽  
Risk Management ◽  
Information Systems ◽  
Business Intelligence ◽  
Decision Making Process ◽  
Future Trends ◽  
Security Risks ◽  
Business Intelligence Systems ◽  
Audit Approach ◽  
It Audit

Many organizations are struggling with a vast amount of data in order to gain valuable insights and get support in their decision-making process. Decision-making quality depends increasingly on information and the systems that deliver this information. These services are vulnerable and risky from security aspects, and they have to satisfy several requirements, like transparency, availability, accessibility, convenience, and compliance. IT environments are more and more complex and fragmented, which means additional security risks. Business intelligence solutions provide assistance in these complex business situations. Their main goal is to assist organizations to make better decisions. Better decisions means that these solutions support the management of risks, and they have a key role in raising revenue and in reducing cost. The objectives of this chapter are to give an overview of the business intelligence field and its future trends, to demonstrate the most important business intelligence solutions, meanwhile highlighting their risks, business continuity challenges, and IT audit issues. In spite of the fact that this chapter focuses on the business intelligence solutions and their specialities, risk management and the related IT audit approach can be applied for other categories of information systems. IT audit guidelines, best practices, and standards are presented as well, because they give effective tools in controlling process of business intelligence systems.

Business Intelligence System Design and its Consequences for Knowledge Sharing, Collaboration, and Decision-Making

2020 ◽  
pp. 382-402
Author(s):  
Lapo Mola ◽  
Cecilia Rossignoli ◽  
Andrea Carugati ◽  
Antonio Giangreco
Keyword(s):  
Decision Making ◽  
Knowledge Sharing ◽  
Business Intelligence ◽  
Two Phase ◽  
Intelligence System ◽  
Business Intelligence Systems ◽  
Managerial Implications ◽  
Decision Making Processes

This exploratory study analyses the effects of the technical and organisational characteristics of business intelligence systems (BIS) on knowledge sharing, collaboration, and decision-making processes. The authors conducted a two-phase multi-method investigation. First, we surveyed 30 enterprises using BIS on a regular basis; then, we engaged in an in-depth case study with one of the respondent companies. Our results show that, on average, the technical and organisational characteristics of the BIS are positively associated with an increase in knowledge sharing, leading to an improvement in internal collaboration that subsequently brings improvement in the quality of decision-making. This case study adds that the way the BIS is designed and appropriated in organisations is important in obtaining such results is. A BIS being designed so that it can be appropriated by the general employee base is key in obtaining the desired organizational impacts. This suggests some requirements for BIS design that we will discuss in terms of theoretical and managerial implications.

Risks Evaluation and IT Audit Aspects of Business Intelligence Solutions

2010 ◽  
pp. 1686-1709
Author(s):  
Andrea Ko
Keyword(s):  
Decision Making ◽  
Risk Management ◽  
Information Systems ◽  
Business Intelligence ◽  
Decision Making Process ◽  
Future Trends ◽  
Security Risks ◽  
Business Intelligence Systems ◽  
Audit Approach ◽  
It Audit

Many organizations are struggling with a vast amount of data in order to gain valuable insights and get support in their decision-making process. Decision-making quality depends increasingly on information and the systems that deliver this information. These services are vulnerable and risky from security aspects, and they have to satisfy several requirements, like transparency, availability, accessibility, convenience, and compliance. IT environments are more and more complex and fragmented, which means additional security risks. Business intelligence solutions provide assistance in these complex business situations. Their main goal is to assist organizations to make better decisions. Better decisions means that these solutions support the management of risks, and they have a key role in raising revenue and in reducing cost. The objectives of this chapter are to give an overview of the business intelligence field and its future trends, to demonstrate the most important business intelligence solutions, meanwhile highlighting their risks, business continuity challenges, and IT audit issues. In spite of the fact that this chapter focuses on the business intelligence solutions and their specialities, risk management and the related IT audit approach can be applied for other categories of information systems. IT audit guidelines, best practices, and standards are presented as well, because they give effective tools in controlling process of business intelligence systems.

scholarly journals GERANDO INTELIGÊNCIA ATRAVÉS DE MICRODADOS: UMA PROPOSTA DE BUSINESS INTELLIGENCE PARA A ÁREA DE ENSINO DO INSTITUTO FEDERAL DA BAHIA (IFBA)

2020 ◽  
Vol 13 (4) ◽  
pp. 463
Author(s):  
Iara Margarida de Souza Barreto ◽  
Allan Edgard Silva Freitas
Keyword(s):  
Decision Making ◽  
Business Intelligence ◽  
Academic Life ◽  
Educational Institutions ◽  
Strategic Decisions ◽  
Business Intelligence Systems ◽  
Technology Market ◽  
Educational Indicators ◽  
Support Decision Making

Educational indicators are instruments of significant importance for assessing the outcomes and quality of educational institutions. In order to provide information for strategic decisions, Business Intelligence systems are gaining more and more space in the Information Technology market. This article intends to identify the main educational indicators and their various approaches, in order to evaluate their contributions and/or inadequacies to the pedagogical management of the Instituto Federal da Bahia, besides addressing the Business Intelligence theme, identifying their origin, concepts and applicability. In conclusion, it was presented a proposal to develop a BI system to generate intelligence through microdata extracted from IFBA's academic and administrative systems and, finally, to produce strategic indicators to support decision making regarding students' academic life.

Monitoring Time Consumption in Complementary Diagnostic and Therapeutic Procedure Requests

2016 ◽  
pp. 208-240 ◽  
Author(s):  
Ana Alpuim ◽  
Marisa Esteves ◽  
Sónia Pereira ◽  
Manuel Filipe Santos
Keyword(s):  
Decision Making ◽  
Information Technologies ◽  
Healthcare Delivery ◽  
Computer Applications ◽  
Decision Making Process ◽  
Main Concern ◽  
Whole Process ◽  
Healthcare Environments ◽  
Quality Health

Over the years, information technologies and computer applications have been widespread amongst all fields, including healthcare. The main goal of these organizations is focused on providing quality health services to their patients, ensuring the provision of quality services. Therefore, decisions have to be made quickly and effectively. Thus, the increased use of information technologies in healthcare has been helping the decision-making process, improving the quality of their services. For an example, the insertion of Business Intelligence (BI) tools in healthcare environments has been recently used to improve healthcare delivery. It is based on the analysis of data in order to provide useful information. BI tools assist managers and health professionals through decision-making, since they allow the manipulation and analysis of data in order to extract knowledge. This work aims to study and analyze the time that physicians take to prescribe medical exams in Centro Hospitalar do Porto (CHP), though BI tools. The main concern is to identify the physicians who take more time than average to prescribe complementary means of diagnosis and treatment, making it possible to identify and understand the reason why it occurs. To discover these outliners, a BI platform was developed using the Pentaho Community. This platform presents means to represent information through tables and graphs that facilitate the analysis of information and the knowledge extraction. This information will be useful to represent knowledge concerning not only the prescription system (auditing it) but also its users. The platform evaluates the time prescription, by specialty and physician, which can afterwards be applied in the decision-making process. This platform enables the identification of measures to unravel the time differences that some physicians exhibit, in order to, subsequently, improve the whole process of electronic medical prescription.

Business Intelligence System Design and its Consequences for Knowledge Sharing, Collaboration, and Decision-Making

2015 ◽  
Vol 11 (4) ◽  
pp. 1-25 ◽  
Author(s):  
Lapo Mola ◽  
Cecilia Rossignoli ◽  
Andrea Carugati ◽  
Antonio Giangreco
Keyword(s):  
Decision Making ◽  
Knowledge Sharing ◽  
Business Intelligence ◽  
Two Phase ◽  
Intelligence System ◽  
Business Intelligence Systems ◽  
Managerial Implications ◽  
Decision Making Processes

This exploratory study analyses the effects of the technical and organisational characteristics of business intelligence systems (BIS) on knowledge sharing, collaboration, and decision-making processes. The authors conducted a two-phase multi-method investigation. First, we surveyed 30 enterprises using BIS on a regular basis; then, we engaged in an in-depth case study with one of the respondent companies. Our results show that, on average, the technical and organisational characteristics of the BIS are positively associated with an increase in knowledge sharing, leading to an improvement in internal collaboration that subsequently brings improvement in the quality of decision-making. This case study adds that the way the BIS is designed and appropriated in organisations is important in obtaining such results is. A BIS being designed so that it can be appropriated by the general employee base is key in obtaining the desired organizational impacts. This suggests some requirements for BIS design that we will discuss in terms of theoretical and managerial implications.

Perceptions of Business Intelligence Professionals about Factors Related to Business Intelligence input in Decision Making

2016 ◽  
Vol 3 (3) ◽  
pp. 1-24 ◽  
Author(s):  
Carol P. Huie
Keyword(s):  
Decision Making ◽  
Business Intelligence ◽  
Decision Makers ◽  
Strategic Decision ◽  
Strategic Decision Making ◽  
Decision Making Process ◽  
Business Decisions ◽  
Frequency Of Use ◽  
Information Frequency

Strategic decision-making is one of the most important criteria for organizational success. Therefore, it is vital to have a well-developed decision making process in place. However, one of the greatest challenges facing organizations today is making important and timely business decisions. The focus of this study was to examine critical business intelligence input factors that influenced the decision making process. The business intelligence input factors considered were accessibility, reliability, quality of information, frequency of use, relevance, security, and quality of decisions. The results of this study show that the decision making process is very complex. Based on the analyses of the data, the findings indicate that these factors help determine reasons why managers use business intelligence technology in the decision making process. These findings will help organizations decision makers make better. This can improve the operational and strategic decision making process, thereby creating a competitive advantage for the organization.

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