Competitive Capability-Building for Integrated Design Scheduling and Management

Integrating Safety and Crew Resource Management (CRM) Aspects in the Recurrent Training of Cabin Crew Members

Aviation Psychology and Applied Human Factors ◽

10.1027/2192-0923/a00007 ◽

2011 ◽

Vol 1 (1) ◽

pp. 45-51 ◽

Cited By ~ 5

Author(s):

Sandrina Ritzmann ◽

Annette Kluge ◽

Vera Hagemann ◽

Margot Tanner

Keyword(s):

Resource Management ◽

Integrated Design ◽

Crew Resource Management ◽

Training Module ◽

Cabin Crew ◽

Training Cycle ◽

Aviation Training ◽

Training Format ◽

Instructional Design Principles ◽

Practical Instruction

Recurrent training of cabin crew should include theoretical and practical instruction on safety as well as crew resource management (CRM) issues. The endeavors of Swiss International Air Lines Ltd. and Swiss Aviation Training Ltd. to integrate CRM and safety aspects into a single training module were evaluated. The objective of the integration was to make CRM more tangible and ease acquisition of competencies and transfer of CRM training content to practice by showing its relevance in relation to safety tasks. It was of interest whether the integrated design would be mirrored in a more favorable perception by the trainees as measured with a questionnaire. Participants reacted more positively to the integrated training than to stand-alone CRM training, although the integrated training was judged as being slightly more difficult and less oriented toward instructional design principles. In a range of forced-choice questions, the majority of participants opted for an integrated training format because it was seen as livelier and more interesting and also more practically relevant. For the forthcoming training cycle, a better alignment of training with instructional principles and an even higher degree of training integration by using simulator scenarios are striven for.

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Building rural capability through collaboration of Maori farm businesses

Proceedings of the New Zealand Grassland Association ◽

10.33584/jnzg.2011.73.2844 ◽

2011 ◽

pp. 9-12

Author(s):

T.D. White ◽

G.W. Sheath

Keyword(s):

Success Factors ◽

Leadership Communication ◽

Learning Groups ◽

Critical Success ◽

Network Building ◽

Capability Building ◽

Group Projects ◽

Reinforced Learning ◽

On Farm ◽

Group Trust

Focused group projects engaging owners and managers of Maori farm businesses were initiated on the East Coast of New Zealand. The objective was to improve productivity and profitability on-farm through enhanced capability building and collaboration. Five group projects were evaluated. Critical success factors of learning groups were identified. Leadership, communication, organisation and commitment were required from project participants and facilitators. Collaborative and interactive processes built the knowledge and confidence of farm managers. Building trust was critical. Participation of mentor farmers reinforced learning in the group. Social network building was also important. We conclude that interactive group projects are a powerful way of building confidence of farm managers to communicate issues and make clearer, more strategically aligned decisions and actions. Collaborative farm initiatives foster ownership of issues, develop farmer support networks and ultimately the confidence to change. Keywords: experiential learning, farmer group, trust.

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