The Role of Tourism Edification in Attracting Tourists A Study of Travel and Tourism Companies in Erbil City

Keyword(s):  
1988 ◽  
Vol 12 (2) ◽  
pp. 397-402
Author(s):  
Lorin K. Toepper

A questionnaire returned from state travel and tourism offices was used in order to examine the role of guest relations within states' tourism marketing programs, to determine its importance relative to other components, and to describe guest relations programs currently being implemented.


2015 ◽  
Vol 53 (2) ◽  
pp. 230-246
Author(s):  
Sonja Jovanović ◽  
Snežana Đekić ◽  
Ivana Ilić

AbstractThe former role of tourism in terms of provision of accommodation and food has become outdated. Tourist offer increasingly includes additional activities, such as visits to various tangible and intangible cultural sites, and events that tourists perceive visually. In the contemporary tourism trends, cultural resources of Southeast European countries have become an important factor that maintains the competitiveness under conditions of the growing competition on a world scale. Cultural resources directly affect tourism, but there is also an inverse relationship reflected in the impact of tourism on cultural resources that are becoming an important factor for the choice of tourist destinations. The subject of this paper is to review the contribution of cultural resources to the development of tourist destinations with the help of the analysis of elements of Travel and Tourism Competitiveness Index - TTCI.


Author(s):  
Simona Hašková ◽  
◽  
Jakub Horák ◽  

Qualitative and quantitative approaches to multicriteria evaluation and managerial decision- making often ignore the specifics of the role of the human factor. This article summarizes management methods that reflect not only numerical inputs but also data of a qualitative nature while considering their applicability in the tourism sector. Some of them can be assorted within the classes of Artificial intelligence. The focus is on the fuzzy approach at the theoretical and application level. The fuzzy approach is used to evaluate the degree of country travel and tourism competitiveness of selected European and Asian countries based on subjective rankings from the viewpoint of travelling persons. The results indicate that among countries under review, China is ranked as a highly competitive country in travel & tourism. Conditional competitive countries in terms of travel & tourism are the Czech Republic, Pakistan, Russia, and Turkey.


2018 ◽  
Vol 26 (4) ◽  
pp. 298-309 ◽  
Author(s):  
Bence Somogyi ◽  
János Csapó

Abstract When surveying the motivation side of travel and tourism, we can state that tourists consider in their travel decisions, certain landscape preferences – to a certain extent. It also seems to be evident, however, that the objective evaluation of a landscape is a hard task for researchers for numerous reasons. In recent decades, several attempts have been made to create such methods but it seems that, in Hungary at least, this topic is rather neglected. The aim of this study is to provide an evaluation method for the landscape preferences of passengers travelling on Hungarian railway lines, demonstrating how the landscape around the railways could become an attraction during the travel. We survey what types of landscape appearance would be needed in order to generate travel decisions for tourists and also how the travel experience itself could become a tourism product.


2020 ◽  
Vol 13 (2(37)) ◽  
pp. 111-128
Author(s):  
Hanae AIT HATTANI ◽  
◽  
Khawla KHOUMSSI ◽  

2019 ◽  
Vol 13 (1) ◽  
pp. 136
Author(s):  
Ashraf Mohammad Alfandi

The present study aimed to examine the role of manager attitude (MA) on enhancing employee performance (EP) at the tourism and travel institutions (TTI) in Jordan. The study population consists of 3700 employees at the TTI located in the capital of Jordan (Amman) as most of institutions located their (97%). A randomly sampling technique was employed at the present study. Collected data were analyzed using Statistical Packages for Social Sciences (SPSS) program. The researcher distributed 132 questionnaires, 123 of them were returned, which forms 93% of the sample. The study found a statistical significant influence of MA on EP in general. More specifically, the results showed that there is a statistically significant impact of MA on the three dimensions of EP (quality of work, quantity of work and speed of work achievement). The researcher accounts these results that the concept of MA helped people at the organization to become more effective in carrying out of their duties to improve organizational performance through the increasing level of individual competences. Finally, further research opportunities could enrich the understanding of MA and EP at the Jordanian TTI has been verified.


2018 ◽  
Vol 58 (8) ◽  
pp. 1302-1316 ◽  
Author(s):  
YooHee Hwang ◽  
Anna S. Mattila

Prior research demonstrates that status demotion in the loyalty reward program heightens negative emotions, particularly when demotion is due to changes in company policies. In this research, we argue that such negative emotions are likely to spillover to evaluations of post-demotion promotions. We further argue that such spillover effects should be attenuated among individuals high in need for status. Study 1 examines the joint effect of the cause of demotion and customers’ need for status on loyalty. In study 2, we investigate the impact of exclusivity cues in post-demotion promotions and show that exclusive promotions diminish the negative impact of policy-based demotions on post-promotion loyalty among individuals high (vs. low) in need for status. Travel and tourism companies might want to consider using geographical location as a proxy for need for status or priming status-seeking via exclusive promotions (“elevate your travel experience”) to alleviate demoted customers’ negative emotions.


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