Citizen Demands and Urban Services: The Distribution of Bureaucratic Response in Chicago and Houston

1981 ◽  
Vol 25 (4) ◽  
pp. 693 ◽  
Author(s):  
Kenneth R. Mladenka
Liquidity ◽  
2018 ◽  
Vol 2 (2) ◽  
pp. 151-159
Author(s):  
Pitri Yandri

The purpose of this study is (1) to analyze public perception on urban services before and after the expansion of the region, (2) analyze the level of people's satisfaction with urban services, and (3) analyze the determinants of the variables that determine what level of people's satisfaction urban services. This study concluded that first, after the expansion, the quality of urban services in South Tangerang City is better than before. Secondly, however, public satisfaction with the services only reached 48.53% (poor scale). Third, by using a Cartesian Diagram, the second priority that must be addressed are: (1) clarity of service personnel, (2) the discipline of service personnel, (3) responsibility for care workers; (4) the speed of service, (5) the ability of officers services, (6) obtain justice services, and (7) the courtesy and hospitality workers.


2021 ◽  
Author(s):  
Chao Chen ◽  
Daqing Zhang ◽  
Yasha Wang ◽  
Hongyu Huang

2021 ◽  
Vol 754 (1) ◽  
pp. 012025
Author(s):  
Hadeel Yassin Abbas ◽  
Kareem Hassan Alwan
Keyword(s):  

2017 ◽  
Vol 63 (2) ◽  
pp. 165-175
Author(s):  
Rajiv Gauba

The investment needs in basic infrastructure that determine the pace of development of cities are considerably higher than the quantum of flow of funds. The key indicators of the major urban services reveal that there is a failure to achieve even moderate success in service delivery. The components of the traditional approach to financing urban services have been grants and loans from government-owned financial institutions on basis of guarantees. The urban local bodies (ULBs) in India are weak in terms of capacity to raise both resources and financial autonomy. Given the major risks involved, private sector has also largely stayed away from urban infrastructure projects, until very recently. These have resulted in huge gap between the demand and supply of urban basic services. The present government has launched several Missions to promote urban development in the country through strict adherence to reforms to strengthen financial and governance capacities of ULBs and participating in competition at state and city levels to qualify for accessing resources apart from other grants-based missions. In this context, the article discusses the investment requirements, progress of programmatic interventions for urban development in India and their financing mechanism. The article focuses on recently completed Jawaharlal Nehru National Urban Renewal Mission (JNNURM) and the newly launched National Urban Mission programmes.


2021 ◽  
Vol 56 (3) ◽  
pp. 795-802
Author(s):  
Anna Tatsuno ◽  
Mihoko Matsuyuki ◽  
Fumihiko Nakamura ◽  
Shinji Tanaka ◽  
Ryo Ariyoshi

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