scholarly journals Recipients of governance: Trust and the employee perspective

2007 ◽  
Vol 4 (2) ◽  
pp. 53-68 ◽  
Author(s):  
Alma Whiteley

Purpose - To introduce trust as related to organizational design and management within the broader domain of governance and report on case study research on trust carried out in a large Australian organization. Design/methodology/approach - This paper is in three parts. The first part reviews a selection of ideas and recent writers on trust; the second part describes the methodology of the case study research which focused on relationship management where trust emerged as an important element of relationships. This is followed by examples from the findings. The third part addresses insights and future research. Originality/Value - The study of trust has become an important topic for management and corporate governance during recent years. After discussing scholarly interpretations of trust, empirical research findings are used to provide insight into how employees actually understand and interpret trust.

Author(s):  
Isaac Kashiwagi ◽  
Dean Kashiwagi ◽  
Len Gambla

The ICT industry has struggled with performance for years. Tools, processes, and techniques have been developed in attempts to improve performance, however, the level of performance has not significantly improved. The Best Value Approach has been proposed to increase both the procurement and execution of ICT projects. This researches focus is to further test, explore and confirm the claims associated with the Best Value Approach and its applicability in the ICT industry. Using case study research, the Best Value Approach was used in the selection of an ERP vendor for a client organization. The research findings confirm the claims of the Best Value Approach to be accurate in terms of being simpler, quicker, lower costing, requiring little expertise from the client and delivering an understandable, non-technical plan including detailed schedule, milestone schedule, and schedule that identifies all stakeholder activity.


Author(s):  
Diego Vega

PurposeConsidered a strong method for exploratory investigations, case study research has become part of the mainstream approach, particularly in the field of humanitarian logistics (HL) and supply chain management. Nevertheless, similar to other logistics and SCM-related fields, rigor is not at its best. The purpose of this paper is to propose a framework for crafting case study research in HL, based on an analysis of published case study-based research.Design/methodology/approachThe study classifies and compares the use of case studies in HL research, based on criteria developed from the methodology literature including purpose, type and volume of data, and type of analysis.FindingsWhile case studies become more frequent, the results point out a lack of rigor, particularly regarding chain of evidence and the use of frameworks for case study rationale and analysis.Research limitations/implicationsThe study proposes a framework for case study design, based on four “check questions” that can help researchers to go through the process of crafting a case study.Practical implicationsThe study provides practitioners with more understanding of case studies in HL research, which they can use when calling for or evaluating such studies in their organizations.Originality/valueThis paper offers an initial framework for conducting case studies in HL.


2005 ◽  
Vol 50 (3) ◽  
pp. 516-530
Author(s):  
Phillip B. Beaumont ◽  
Richard I.D. Harris

Existing survey research in Britain has shown that there are notable differences between the characteristics of union and nonunion establishments. But at the same time case study research has indicated that the characteristics and employment practices of nonunion organizations vary quite widely. In order to try to reconcile these findings, this paper presents an analysis of some data contained in the 1990 national Workplace Industrial Relations Survey. The findings reveal that a sizeable minority of nonunion establisments have similar characteristics to unionized establishments which, in turn, make them particularly vulnerable to union organizing efforts and help account for the fact that it is these nonunion establishments which are most strongly opposed to a possible union presence. The implications of these findings for future research are then discussed.


2019 ◽  
Vol 27 (1) ◽  
pp. 44-71 ◽  
Author(s):  
Maurizio Massaro ◽  
John Dumay ◽  
Carlo Bagnoli

PurposeThis paper aims to analyse “how”, “why” and “where” authors use citations of Robert Yin’s classic text, Case Study Research: Design and Methods, to determine the application of methodological transparency in published case study research.Design/methodology/approachThe analysis is conducted using a structured literature review methodology.FindingsThe results reveal problems of obliteration by incorporation, miscitations, appeals to ethos, rhetorical convenience and a shadow effect, also known as adumbration. The authors argue that case study research relying, either in full or in part, on Yin’s methodology should transparently describe how and which parts of the methodology have been applied. Thus, the conclusions signal some opportunities for improving transparency in the use of citations in case study research.Research limitations/implicationsThe analysis highlights behaviours that may lead researchers to questionable findings due to a lack of methodological transparency in developing case study research, along with some recommendations for avoiding such problems. Improving transparency is useful for readers to understand what was done, for reviewers and editors to evaluate the research, and to guide other researchers who wish to conduct case study research.Originality/valueThis research compares citation practices in case study research in accounting and management with a focus on citations of Robert Yin. The results build on previous studies that analyse how scholars apply case study methodology that encourages researchers to adopt greater transparency.


Author(s):  
Yogesk K. Dwivedi

This chapter provides a conclusion of the results and discussions of the UK case study research presented in this book. The chapter begins with an overview of this research in the next section. This is followed by the main conclusions drawn from this research. Following this, a discussion of the research contributions and implications of this research in terms of the theory, policy and practice is provided. This is ensued by the research limitations, and a review of the future research directions in the area of broadband diffusion and adoption. Finally, a summary of the chapter is provided.


2022 ◽  
pp. 138-154
Author(s):  
Catherine Hayes

It is the situational specificity or context of qualitative research that ensures the case study remains a methodological approach, inherently valuable in practice-based research. Since this is inherently complex and multifaceted by nature, being able to provide a means of systematically analysing and framing research investigations is pivotal to the credibility of research that can highlight and illuminate these specific contextual issues. This chapter provides a means by which researchers can begin to frame the complexity of phenomena they wish to investigate by deliberately determining its parameter or scope and then framing or binding this. Beyond these processes, an insight into the collection, analysis, and interpretation of data will be provided so that theoretical outcomes can be framed and posited as part of an active contribution to knowledge. The fact that case study can be posited as both methodology and method ensures its capacity to address the need of being able to undertake context-specific evaluatory research or the overall complexity.


2017 ◽  
Vol 133 (4) ◽  
Author(s):  
José Antonio Flores Farfán

AbstractThis paper sketches out a number of sociolinguistic themes regarding Mexican indigenous multilingualism, exploring a global sociolinguistic framework to understand the possibilities of continuity of Mexico’s indigenous languages and their different challenges. In pursuit of an understanding of Mexican indigenous sociolinguistic complexity a series of theoretical and methodological as well as historical and empirical traits, together with our own revitalizing efforts vis-à-vis key institutional contexts, are investigated. For this purpose, case study research findings are highlighted (e.g. Nahuatl), findings which also represent different poles of the language shift-retention continuum (e.g. Kiliwa versus Yucatec Maya).


2015 ◽  
Vol 29 (4) ◽  
pp. 391-405 ◽  
Author(s):  
Allison R. Fleming ◽  
Heike Boeltzig-Brown ◽  
Susan M. Foley

Purpose: We describe a modified Delphi method used to select effective state vocational rehabilitation agency practices to prioritize rehabilitation services for individuals with most significant disabilities within the context of Order of Selection, an area where there is little known and published. Specifically, we describe how we applied the Delphi method to case study selection, the methods challenges we faced, and how we addressed those issues. Implications for future research are also discussed.Method: We used a structured nomination process to identify potential practices. An expe.rt panel (N = 12) provided input on the development of indicators of effective rehabilitation practices and rated the nominated practices.Results: Selection of the practices for case study research was based on the ratings from the expert panel, including quantitative and qualitative feedback. Of the 10 practices considered by the panel, the 7 practices with the highest ratings were included in the sample.Conclusions: Using the collective expertise of panelists through a modified Delphi process to select the final case study sample was effective for this research. The panel provided an objective, group-level perspective on the merit of the practices as well as the fit with the goals of the case study.


2019 ◽  
Vol 30 (5) ◽  
pp. 549-576 ◽  
Author(s):  
Katrien Verleye

Purpose Several researchers struggle with designing, writing-up and reviewing case study research, but constructing a template for describing and justifying methodological choices is – in contrast with quantitative research – undesirable due to the creative nature of qualitative research. Therefore, the purpose of this paper is to provide insight into the multitude of paths to rigorous case study research and promote rigorous case study research in the service community. Design/methodology/approach Based upon a review of seminal articles and textbooks, different paths to rigorous case study research are identified. Subsequently, these paths are compared with existing practices in case studies in service research published between March 2017 and April 2019. Findings Seminal articles and textbooks detail different paths to achieve rigor with regard to research purpose, design, data, analyses and write-up. Overall, the most popular paths in the service community are those proposed by Eisenhardt and Yin. Meanwhile, service researchers increasingly challenge the dichotomy between the inductive and deductive logic by choosing an abductive logic. Transparency and reflexivity are the main points of attention among service researchers doing case study research. Originality/value By providing insight into the multitude of paths to rigorous case study research along with their popularity in the service community, this paper helps service researchers to balance rigor and creativity when engaging in case study research. Additionally, this paper offers a framework for reviewing case study research in terms of rigor and creativity.


2003 ◽  
Vol 26 (3) ◽  
pp. 163-183 ◽  
Author(s):  
Sal Mendaglio

All forms of research methodology contribute to the field of gifted education. The focus of this article is the unique contribution that qualitative case study research makes. Case study as a form of qualitative research activity is a vehicle by which researchers enable our hearing of the voices of gifted persons. In this article, issues relating to research plans in qualitative case study are discussed. From a selection of case study articles drawn from 4 journals in gifted education, 2 are identified as exemplars of qualitative case study research in gifted education. The works of Coleman (2001) and Hébert and Beardsley (2001) are used to illustrate how researchers can plan qualitative case studies such that the perspectives of gifted students are included in the discourse in gifted education.


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