Gene and Ilsa: A Case of Interpersonal Conflict in a Public Organization

Public Voices ◽  
2017 ◽  
Vol 2 (2) ◽  
pp. 57
Author(s):  
Charles Terry Angelo

In this fictional case study, the author presents a rich tapestry of interpersonal dynamics in complex public organizations. Contrasting styles of leadership, organizational behavior, and communication are highlighted in a brief drama meant to illustrate how difficult it is sometimes to move beyond such issues to the more fundamental tasks of defining and executing one's responsibilities to serve the greater public good.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Harmen S. Wijbenga ◽  
Paul C. van Fenema ◽  
Nynke Faber

Purpose The purpose of the study is to diagnose recurrent logistics problems in a public organization’s network of logistics entities, determining the maturity level of each supply chain (SC) function, and trying to link problems within the SC functions to the maturity level by using the case study method. Design/methodology/approach Extant research on supply chain management (SCM) maturity is combined with notions of SC flows and disciplines. The resulting SCM Disciplines Maturity model comprises multiple diagnostic steps. It is illustrated by means of a developmental case study at a large public organization facing recurrent logistics problems in routine processes. Findings The model is shown to be a useful instrument to obtain insight into linkages between recurrent logistics problems and the way an SCM organization harbors multiple SCM disciplines. Originality/value The paper examines recurrent logistics problems in relation to SCM maturity, a relatively unknown research subject. It shows how SCM maturity thinking can support the diagnosis of recurrent problems. In a rapidly changing world, it enables further research on diagnosis as a dynamic capability.


2020 ◽  
Vol 10 (3) ◽  
pp. 1-22
Author(s):  
Sanjay Singh

Learning outcomes The present case study would help readers to understand paternalistic leadership behavior with its underlying theory. Readers would be able to appreciate the nature of experiences employees may have while working with a paternalistic leader high on authoritarianism. This case study would motivate readers to work out appropriate strategies for working under paternalistic bosses. The teaching note sensitizes readers about the complicated relationship between paternalistic leadership and culture. Case overview/synopsis Pyramid Globe Management Institute (PGMI) is struggling to generate revenue. PGMI founder, Tugmanshu Lakhani, has to find out new sources of revenue to keep the institute functioning. He constitutes a team of three professors for starting a new academic program with a foreign university. The initial success of the team brings favor from the founder but jealousy from the colleagues reeling under job threat. High authoritarianism and interference of the founder create a problematic situation for the three professors. When the new program starts showing promising results, the founder gets apprehensive about whether the new course may hurt the enrolment in the flagship program of the institute. The authoritarian and erratic behavior of the founder had a demotivating effect on the team working for the new program. Some team members resign under pressure while three professors stay to ensure the launch of the program. The professors have to resolve the conflict between their commitment toward PGMI in a troubled time and a career uncertainty if they continue working for it. Anticipating no change in the behavior of the founder and an uncertain future with PGMI, three professors quit after the start of the new program. The founder may continue losing committed employees if he is unable to balance his authoritarianism with benevolence and moral behavior. It will create more problems for PGMI in the future. Complexity academic level This case can be used in organizational behavior, leadership and team-building courses in the regular Master of Business Administration (MBA) programs. The case can further be used in the executive development program, especially for analyzing the leadership problem in higher education organizations. Supplementary materials Teaching notes are available for educators only. Subject code CSS 7: Management science.


2003 ◽  
Vol 33 (131) ◽  
pp. 257-281 ◽  
Author(s):  
Peter Eigen ◽  
Christian Eigen-Zucchi

Corruption control is an important input into the production of public goods at the national and at the global level, including sound economic management, well-functioning markets, and reliable human security. Eventually corruption control is itself a public good, because its benefits are largely nonrival and nonexcludable. As the case study of Transparency International shows, civil society has emerged as an effective partner of government and private actors in generating information about the deleterious effects of corruption, raising public awareness, and placing the issue of corruption firmly on domestic and international agendas.


Author(s):  
Euro Marques Júnior ◽  
João P. Albino ◽  
Emília M. R. Marques ◽  
Elisabete Zambelo ◽  
Marinez C. Vitoreli
Keyword(s):  

Author(s):  
Chantana Chantrapornchai ◽  
Wised Jongjam

Finding a satisfactory vendor or outsourcer for IT projects is a tedious task in typical public organizations. When there are many alternatives, it may be difficult to choose the right one. Thus, many selection criteria need to be used. In this paper, we present an MIS system that provides supported information for selecting the vendors. First, a standard specification is given to the system. Also, the scoring criteria is defined for each feature in the specification. Then, the vendors propose their product specification to the system. The system gives the summary reports comparing each vendor product and how much the criteria is met. Hence, the user can decide which vendor to choose. We present a case study of three scoring approaches, namely Percentage of Weight, Percentage of Price and Total Percentage, in one of a public organization.


1986 ◽  
Vol 5 (1) ◽  
pp. 59-66 ◽  
Author(s):  
Patrick G. O'Hara

This article considers the ways in which teachers of public administration can address biopolitical issues within an established professional curriculum. The author distinguishes between the teleological and instrumental aspects of a belief system, holding that biobehavioral explanation can be pedagogically useful and can provide public administrators with a model for assessing and responding to workplace phenomena. The article proposes that undergraduate and graduate teaching impose different standards on an instructor seeking to introduce biobehavioral and biostructural concepts. The different standards arise out of the explicit and focused career instrumentality of graduate study in public administration, as well as age graded differences in receptivity to particular propositions about human nature. Finally, this article details some ways in which biobehavioral explanation can be introduced in organizational behavior classes and in classes that consider the structure of public organizations and their decision-making processes.


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