Serving the Public in the 21st Century

Public Voices ◽  
2017 ◽  
Vol 5 (1-2) ◽  
pp. 9
Author(s):  
Gail Johnson ◽  
Mary Ann Feldheim

The values, attitudes and behaviors of servant leadership are consistent with the public service ethic which values empowerment, justice and fairness in society, and community building achieved through participation; the attitude of stewardship; and the behaviors of compassion, love, sacrifice, and civic duty/service.  We are beginning to see the application of servant ledership in public agencies and it may be our best hope to reengage citizens.  Processes reflecting the values, attitudes, and behaviors of servant leadership enable public administrators to facilitate dialogue are available, such as Appreciative Inquiry and Open Space Technology.  While information technology makes it possible to involve citizens from across a state in dialogues via interactive TV, we find the authoritarian model of leadership hard to let go.  But if we are to develop a servant-leadership model, new skills are needed.  We will need to engage in authentic communication, to interact with others with positive regard and respect, and to collaborate in problem solving.  Servant leadership offers individuals in public service who value empowerment, justice, community building and stewardship the tools to achieve these values.  

2002 ◽  
Vol 31 (3) ◽  
Author(s):  
Nicole J. Saam

ZusammenfassungAus den USA kommend, wird zunehmend auch in Deutschland das Großgruppenverfahren Open Space (Owen 1997) als Methode im Rahmen von langfristigen Prozessen organisationalen Wandels eingesetzt. Open Space ist eine Methode der Organisationsentwicklung, bei der mehr als 30 Personen (häufig mehrere hundert) für die Dauer von drei Tagen hauptsächlich oder immer wieder in einem Raum versammelt sind und sich auf eine gemeinsame Aufgabe konzentrieren. Der vorliegende Aufsatz stellt zunächst das Konzept von Open Space und seine Anwendungspraxis vor. Anschließend konzentriert er sich auf die sozialtheoretische Fundierung dieses Verfahrens: Unter Rückgriff auf Hayek wird die These vertreten, dass das Konzept von Open Space auf der sozialen Koordinationsform des Marktes beruht, die in eine Organisation eingeführt wird, und in dessen Mittelpunkt die Generierung von Wissen steht. Aus dem Transaktionskostenansatz (Williamson) werden Thesen über die Voraussetzungen und die Grenzen für den Einsatz des Open Space-Verfahrens abgeleitet.


1992 ◽  
Vol 6 (2) ◽  
pp. 79-104 ◽  
Author(s):  
Albert Ellis

Psychotherapy supposedly influences people’s values and actions and directly and indirectly affects their attitudes toward peace and war. This paper suggests that psychotherapy in general, and rational-emotive therapy (RET) in particular can directly help clients and their close associates, as well as indirectly help many members of the public, to acquire attitudes and behaviors to make them more peaceful toward themselves, toward their families and neighbors, and ultimately toward different ethnic, political, and foreign groups. RET has a specific theory and practice regarding how people inevitably have differences and disagreements and how, mainly by demanding that others absolutely must see how right they are and commanding that they have to agree with them, they frequently and needlessly construct self-defeating and society-sabotaging arguments and fights about their disagreements. A number of RET cognitive, emotive, and behavioral methods of achieving peaceful relationships are presented in this article.


2016 ◽  
Vol 15 (1) ◽  
pp. 6-15 ◽  
Author(s):  
Steven A. Schapiro ◽  
Placida V. Gallegos ◽  
Keren Stashower ◽  
Donna F. Clark

This article is a reflective essay that explores the question: What can the content and experience of the conference tell us about the state of theory and practice in the field of TL; where is it today and where it may be going in the future? The 12th International Transformative Learning Conference (ITLC) held October 19-23 at Pacific Lutheran University in Tacoma, WA was an opportunity to engage with this question and observe the emergence of some useful answers. The conference brought together 250 participants from 25 countries around the theme: “Meeting at intersections of places for transformative learning”. Presenters offered rich interaction of TL and Intersectionality through various symposia, presentations and experiential learning sessions that showed the application, development and potential evolution of TL. Open Space Technology was use to engage with this diverse community around the practice, theory, and future of TL. The attendees experienced different forms of TL practices and theory. The authors of this paper relied on their experience as co-chairs and presenters of the Conference, as well as faculty, alum and student of Fielding Graduate University to reflect on the main themes of intersections and intersectionality found in the content of the symposia, presentations, and experiential sessions. We found five main themes of intersections: between various theories and disciplines; between body, mind, and spirit as aspects of the self; between the self and social and political contexts in which it is embedded; between self and others in the engagement with difference; and between forms of transformative practice. In our closing comments and reflections, we addressed whether or not the conference was enough of a “holding space” for transformation to take place. We noted that there was a noticeable “call” from conference attendees for TL theory and practice to extend beyond individual and group support to the society and its social and systemic challenges.


2007 ◽  
Vol 12 (12) ◽  
pp. 54-55
Author(s):  
Kirsten Gaede

Selbst organisiert, selbst gesteuert, spontan, ungeplant – das soll eine Managementmethode sein? So esoterisch, wie sie zunächst klingt, ist die Open-Space-Technology nicht. Selbst große Unternehmen und Organisationen wie BMW und die Friedrich-Ebert-Stiftung setzen sie ein, inzwischen auch das eine oder andere Krankenhaus.


2018 ◽  
Vol 19 (3) ◽  
pp. 5-33
Author(s):  
Evan Throop Robinson

To develop the mathematical discourse of an elementary classroom, I designed an action research project around an intervention of Open Space Technology (OST). Guided by the theoretical perspective of complexity thinking, OST principles created a ‘space’ or a new structure for learning, where participants self-organized according to interests and needs around a common purpose. I focused this article on the design of a mapping methodology I created for OST to provide teacher-researchers with a tool that may lead, in conjunction with a framework for discourse analysis, to a better understanding of how student movement and interactions promote productive math talk.


2018 ◽  
Vol 3 (1) ◽  
Author(s):  
Dawn R. Bazely ◽  
Annette Dubreuil ◽  
Lushani Nanayakkara

Researchers in the fields of environmental science, conservation biology and sustainability studies recognize the importance of engaging stakeholders. Due to implicit or unconscious bias, it is highly likely that when researchers prepare their lists of people and groups who may be affected by, or interested in, their research, some stakeholders will be omitted. Use of Open Space Technology, part of the Unconference engagement framework, in the early stages of research, can diversify and increase stakeholder participation.


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